TSB Bank

Is TSB Bank down in Sutton Coldfield, City and Borough of Birmingham, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 11/27/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (18%)

    Website (18%)

  3. Transactions (9%)

    Transactions (9%)

  4. Login (9%)

    Login (9%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • voodooblue8 voodooblue (@voodooblue8) reported

    @TSB what kind of bank r u when customer services cant answer a simple question about yr procedure and dep of money called at 10=50 am today he did not know ,said he would have to call my branch. Policy is standard not diff at every branch. Closing my account

  • Quintessence_77 Amaris (@Quintessence_77) reported

    5 hours of calls since Monday, 13 maybe 14 different people and a trip to local branch and yet @TSB still haven’t sorted out issue! Is it ok to get annoyed yet! Friend said they would’ve lost patience after 3rd person on day 1.

  • ross11ross WolfieVision (@ross11ross) reported

    Some service that @TSB that I am accused of committing fraud on my own account because I, fully admittedly, like a bet! Pending payments can’t be stopped? @TSB_News So I’m left with my bank cleared out and now sit and wait for a call-back? Awful #customerservice

  • fifisahel Fifi (@fifisahel) reported

    @TSB Your app still not working?

  • archbase pluto pluto (@archbase) reported

    @Shawh01847889 @TSB I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

  • stuartyboy_70 Disco Stu (@stuartyboy_70) reported

    @TSB Thought I'd set my 77 year old Father up for Internet Banking since you have closed his local branch. 2 hours later and numerous attempts he's still not set up due to your 'Technical Issues' calling customer services also a complete waste of time.

  • SheffTherapyCen Sarah Roe (@SheffTherapyCen) reported from Dronfield, England

    Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

  • maidtobutler Maid to Butler Cleaning Services (@maidtobutler) reported

    @Xero hello again. The bank feed for @TSB isn't working again today. I have raised a ticket again. This must be the 100th time this has happened now in the passed few weeks. Beyond annoying and loosing work hrs again. What's going on?

  • nataliemolson natalie (@nataliemolson) reported

    @TSB You’ve closed down all the smaller/local branches then the ones you’ve kept open don’t do counter service at the weekend leaving me unable to withdraw money I need for tomorrow. People work 9-5 mon-fri what do you expect people to do 😡

  • fiwadd euphfee (@fiwadd) reported

    @TSB That’s over 24 hours and my account is still blocked. Emails from companies whose DD were due asking for payment - I have the funds!! Poor poor service - considering closing my account!