Is TSB Bank down in Sutton Coldfield, City and Borough of Birmingham, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (50%)
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Transactions (25%)
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Website (13%)
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Login (13%)
Community Discussion
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TSB Bank Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Surjit
(@Surjit75447976) reported
from
Birmingham, England
@TSB Thank you Sophie.. What did the error message mean?
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Surjit
(@Surjit75447976) reported
from
Birmingham, England
@TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????
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Jodie
(@jodii_ox) reported
from
Birmingham, England
@deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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susan russell
(@Sueruss55) reported
@TSB It makes no difference what laptop or phone, which browser, etc etc your customers are using. The issue remains the same. Your security software is not allowing your customers to buy things online.
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Chris Jackson 💙
(@ChrisJacksonIAm) reported
@TSB why is nothing being done with regards to your app preventing online card payments from being authorised? This has been 2 weeks now since I was told you are “aware” of the issue #badcustomerservice
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Caroline Wilson
(@CarolineWils87) reported
@TSB the payments approval part on my app isn't working. I need to make a payment ASAP and I am unable to. I can't get though on the phone. Can you fix this?
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susan russell
(@Sueruss55) reported
@TSB Now, this is the thing. You keep asking the customer to do things with their hardware and software. Why? To engage and pretend you are helping. The problem is with your security software. It’s all very exhausting.
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Stacey Dawson
(@yorkshireblondi) reported
Anyone else have nothing but issues with the @TSB bank website?! It’s EVERY TIME I try and log in!! #useless #poor #disappointing
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Matthew Harris
(@maharris98) reported
First time using @TSB online banking to look at my mortgage and #unimpressed - no special characters in passwords, misleading error messages, session management problems #ugh
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susan russell
(@Sueruss55) reported
@TSB Thanks, I can’t find the information you provided on our Twitter thread. I will screenshot this in case I do decide to pursue a complaint. However, I’m sure the info is on your website. I said I wasn’t confused. But success, you have succeeded in confusing me haha.
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susan russell
(@Sueruss55) reported
@TSB I can only hope your security software is fixed within the 14 days you advise and we can draw a line under this. I would like you to consider my suggestion to make a public announcement that it is fixed. It’s awful having to keep checking.
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susan russell
(@Sueruss55) reported
@TSB Oh that’s disappointing, I was clutching at straws then. So Your IT technicians are in the dark as well? Usually when companies don’t have in house expertise to solve problems they call in outside help. Contractors if you will. Expensive, but might be necessary. Nearly a week now
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Natalie Green
(@Natalie_M_Green) reported
@TSB Calling out excellent customer service. Rang with a mortgage query, call answered quickly,spoke to Jordan, he was so helpful and friendly. #customerservice