TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Surjit (@Surjit75447976) reported 1 minute ago from Birmingham, England

  @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

• 
  Surjit (@Surjit75447976) reported 12 minutes ago from Birmingham, England

  @TSB Thank you Sophie.. What did the error message mean?

• 
  Evan Davis (@EvanD) reported 39 minutes ago from Solihull, England

  @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

• 
  Jodie (@jodii_ox) reported 49 minutes ago from Birmingham, England

  @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

• 
  Evan Davis (@EvanD) reported 53 minutes ago from Solihull, England

  @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

• 
  Mark Hulme.💀 (@MarkHulme_) reported 56 minutes ago from Walsall Wood, England

  @TSB I understand these things happen, but this doesn’t help me out when I’ve been trying to pay bills and need to transfer money first!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ned_1876 (@Ned_1876_) reported 5 minutes ago

  @Gertrude31 @AllisonKomorows @TSB The app works for me now (By browser I meant that I used the TSB website rather than the app)

• 
  Joanne (@hain_joanne) reported 11 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?

• 
  Allibalibee (@AllisonKomorows) reported 12 minutes ago

  @TSB what's going on with the app? I can't access this even after a reinstall??

• 
  Ben (@benlfc) reported 16 minutes ago

  Got a message from the old pub we lived at saying I had some post. So I have gone down to collect it. Must be important it’s from @TSB nope just a letter saying they have updated their records to my new address. Why ******* send it to my old address then

• 
  Allibalibee (@AllisonKomorows) reported 18 minutes ago

  What's going on this morning? Cannot access the app at all even after reinstall? Getting hacked off now @TSB

• 
  Jenna Burrows-Harrison (@jennaburhar) reported 20 minutes ago

  @TSB is it usual to have the app say i couldn't access moving money by stating "too many slaves and wives try again later" 100% not a joke it literally popped up.

• 
  alex martin (@jammyjennypokes) reported 22 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Andy Harcup (@AndyHarcup) reported 24 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  JDub🏴󠁧󠁢󠁥󠁮󠁧󠁿✊🏻🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported 24 minutes ago

  @santanderuk @TSB @santanderuk SORT YOUR CHEQUE DEPOSIT FROM PHONE ISSUES, THE SCANNING NEVER FKN WORKS!!!!!!

• 
  Phil Billingham (@PhilBillingham) reported 25 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity