TSB Bank

Is TSB Bank down in Sutton Coldfield, City and Borough of Birmingham, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 12/07/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (13%)

    Website (13%)

  4. Login (7%)

    Login (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

  • MarkHulme_ Mark Hulme.💀 (@MarkHulme_) reported from Walsall Wood, England

    @TSB I understand these things happen, but this doesn’t help me out when I’ve been trying to pay bills and need to transfer money first!

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Bhavandeep_96 Bhavandeep Mann (@Bhavandeep_96) reported

    @TSB hello my Apple Pay isn’t working. I have walked out of two shops and left my things

  • AlanBra15797878 Alan Bradshaw (@AlanBra15797878) reported

    @TSB cannot use card at all and can’t access account via automated phone or online! This has really affected me tonight. No warning of scheduled maintenance!

  • skybluezam87 skybluezam (@skybluezam87) reported

    @TSB it would appear that once again the app is not working. Try to open the app and it just goes blank.

  • WeeWillyWinkie2 Wee ***** Winkie (@WeeWillyWinkie2) reported

    @TSB any kind of timeframe for getting logged back into the site? i.e any idea on when you finish updating your online banking service?

  • ridiculousthou2 ridiculousthoughts (@ridiculousthou2) reported

    @TSB app not working again. No explanation again. Same old sh*t again.

  • amass184735794 a.akh.86 (@amass184735794) reported

    @TSB They don’t really have a customer service, I have tried opening a dispute but the seller has to respond I order for the dispute to go ahead

  • Joseph030768 Joseph Parkinson (@Joseph030768) reported

    @TSB app not working Again!!

  • davecrispin dave crispin (@davecrispin) reported

    @TSB Well, that's extremely frustrating to say the least. Must be a year since I opened a #tsbbusinessaccount but I still can't use their #internetbanking service! What a #shambles 😡

  • Kiryegigs Kirye-Gigs (@Kiryegigs) reported

    @TSB Otp is fair enough its that logging in with password then memorabil info etc is a farce when the app is known for sooo many issues. Having to call friend to pay for me!!

  • myfootytravels Bas Goebbels (@myfootytravels) reported

    @TSB Just found about this after checking my transactions. My duplicate payments even included a £575 transaction. Why were your customers not contacted directly about this issue instead of posting a generic tweet?