TSB Bank

Is TSB Bank down in Sutton Coldfield, City and Borough of Birmingham, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 01/14/2026 08:00

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent TSB Bank outage reports came from the following cities: Birmingham and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Mobile App
United KingdomWest Bromwich Website
United KingdomBirmingham Login
United KingdomWolverhampton Mobile App
United KingdomBirmingham Mobile App
United KingdomBilston Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulWilliamric2 Paul William richard (@PaulWilliamric2) reported

    @TSB No I won’t DM as I tried that before and eventually got a reply saying sorry we can’t help.

  • Gregactor Greg Hughes (@Gregactor) reported

    @TSB For several weeks I have been unable to access my online account , I have two Buy To Let mortgages with TSB that I cannot access? A personal and business account I cannot access to pay bills and creditors.

  • LizzieN1 Lizzie N (@LizzieN1) reported

    @TSB You blocked my acct 7pm last night & your promised followup instructions within 1hr failed to show up. Today, a 55 minute wait to speak to someone: the poorest service I've ever had, in 45 yrs of personal & business banking. How do you explain such abysmal performance?

  • mazleeds Maz Ferguson 🏃🏼‍♀️🎽 (@mazleeds) reported

    @TSB is your app down again?

  • ahdvd Andrew Hazell (@ahdvd) reported

    @TSB used my credit card a couple times yesterday & it was fine, tried a transaction last night & was declined. Now i log in to online banking and it’s not in my accounts at all? Can anyone tell me what’s going on? Had no contact from the bank at all to suggest anythings wrong?

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB 'know your business' - double checked, filled in the first one and was told 'all done' but now had another email asking for more info. Now I can't find the page on your website. Please confirm that this is real? If so, what is going on?

  • whyforwynn Christopher Schofield (@whyforwynn) reported

    @TSB Still nothing. It’s been more thank 13 working days. 😡

  • PeterRatter Belligerent Bear 💙 (@PeterRatter) reported

    Hi @TSB an hour plus in a call queue isn't how I planned my Saturday. How's that 24 hour customer service thing working out for you?

  • alexbar14034352 alex barnes (@alexbar14034352) reported

    @TSB having trouble using my card at the pay at pump can you help

  • sarahdiesel79 Sarah Louise (@sarahdiesel79) reported

    @TSB We went in, thank you and were advised to visit the Post Office!! Maybe I should bank with them as they accept bags of coins. Having banked with you since primary school (I'm now 50) maybe I should find a bank that offers the service I need. Have a nice day.