TSB Bank

Is TSB Bank down in Sutton Coldfield, City and Borough of Birmingham, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 01/17/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent TSB Bank outage reports came from the following cities: Birmingham and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Mobile App
United KingdomWest Bromwich Website
United KingdomBirmingham Login
United KingdomWolverhampton Mobile App
United KingdomBirmingham Mobile App
United KingdomBilston Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

  • MarkHulme_ Mark Hulme.💀 (@MarkHulme_) reported from Walsall Wood, England

    @TSB I understand these things happen, but this doesn’t help me out when I’ve been trying to pay bills and need to transfer money first!

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnieG8694 AnnieG (@AnnieG8694) reported

    @TSB cannot access my mortgage account, logging in is ok but no info on the account is showing?

  • StackerSat stacker of sats 🏴‍☠️ (@StackerSat) reported

    @TSB Not receiving my one time password to log in. TSB all ways seem to fail you when you need them most. Time to close my account i think.

  • itskierannn_ kieran🔑 (@itskierannn_) reported

    @TSB when are you aiming to be back up and working?

  • ezs Martin Buckley ⭐⭐🏆💉💉🩹🏳️‍🌈 (@ezs) reported

    Working with the UK High Street banks from afar. @LloydsBank polite, want to help, call when expected. @TSB the complete opposite. Unable to help, unable to call back, open complaints dating back years. :\

  • whyforwynn Christopher Schofield (@whyforwynn) reported

    @TSB I’ve opened my new spend and save account. But it’s not appearing on my internet banking profile. Bank manager in Edinburgh said it’s an I.T. issue and not sure if it will be resolved. This is not good enough …

  • whyforwynn Christopher Schofield (@whyforwynn) reported

    @TSB Well hopefully it will be on my profile soon. I need to be able to manage my finances and it’s becoming such a headache. As a new customer this wasn’t very transparent from the beginning.

  • johnt0709 John (@johnt0709) reported

    @jofosterthinks @TSB I can beat that - on the phone ringing for over an hour to @tsb fraud. Horrific Customer Service and I’ve been with them for over 35 years - real eye opener…

  • _shelbsx shelbie armstrong (@_shelbsx) reported

    @TSB I’ve had fraud on my account and I cannot get through to anyone please can someone help!

  • K06191162 K (@K06191162) reported

    @TSB Has this been looked into as a bankwide issue??

  • DWtheatrejunkie Gavin MacLean (@DWtheatrejunkie) reported

    @TSB I had my phone stolen last night and need to access my account today — but online banking requires an OTP which is obviously being sent to a phone I no longer possess (and replacement SIM/phone won’t be with me for a couple of days). How can I gain access to my account?