TSB Bank

Is TSB Bank down in Sutton Coldfield, City and Borough of Birmingham, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 11/19/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

  • MarkHulme_ Mark Hulme.💀 (@MarkHulme_) reported from Walsall Wood, England

    @TSB I understand these things happen, but this doesn’t help me out when I’ve been trying to pay bills and need to transfer money first!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • whyforwynn Christopher Schofield (@whyforwynn) reported

    @TSB Well hopefully it will be on my profile soon. I need to be able to manage my finances and it’s becoming such a headache. As a new customer this wasn’t very transparent from the beginning.

  • ecluber Solowhizkid (@ecluber) reported

    @TSB Is your app broken this morning, cannot authenticate?

  • MrsRightKnee Siobhan (@MrsRightKnee) reported

    @TSB My daughter and I have spent over a year trying to close her savings acc (she is nearly 18). Branch say they cannot help and all online closure forms we submit are ignored. I cannot speak on the phone due to disability. Why do you ignore us? Trying this tweet in desperation

  • scotslassnow Maggie Moo (@scotslassnow) reported

    @TSB I can understand that your branch at St Andrews is closed due to Covid in the branch, but it is a very poor service when the machine that provides envelopes so that cheques/money can still be paid in, is “temporarily out of service till Monday”.

  • allyy__08 Alison Hendry (@allyy__08) reported

    On a positive note, I popped into @TSB on Hanover Street in Edinburgh to ask for support with online banking. Very lovely staff member called Rachel - she was polite, Deaf aware & even knew a bit of sign language which really put me at ease!! Fabulous customer service thank you!

  • floramcdee Sharon Mc 💙 (@floramcdee) reported

    @TSB I cannot get a payment authentication code when trying to buy a large purchase online. Gets to the verify screen, but no code is then sent to me. Have checked my account and my telephone no IS correct. Can you help fix this?

  • tim_barra Barra (@tim_barra) reported

    @TSB you put a block on my Premier Banking debit card and didn’t bother notifying me. Have now been holding for 30+ minutes to speak to your fraud department. Which bank do you suggest I switch to?

  • gerry50 gerry mcmahon (@gerry50) reported

    @TSB Am having difficulty logging on to online banking. Are there problems at the moment?

  • jpd3_jim Jim 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇨🇺🇮🇪 (@jpd3_jim) reported

    @TSB Day 2 and the wait continues. Still can’t get through to the oxymoronically named Fraud team. The only fraud here is you are holding my money and not giving me access. Still on hold. Will post daily updates.

  • jpd3_jim Jim 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇨🇺🇮🇪 (@jpd3_jim) reported

    @TSB I know it’s not you, nor is it your colleagues there. But I cannot spend day after day trying to get through, whilst TSB do not publicly accept there’s a problem here. So I will highlight to keep in the public domain until TSB resolve it. There’s no need to reply.