TSB Bank

Is TSB Bank down in Sutton Coldfield, City and Borough of Birmingham, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 11/22/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • andythelodge andy (@andythelodge) reported

    @TSB totally unacceptable service fraud department refuse to answer phone told wait due to being busy 5 minutes delay Last call 21 minutes THEN LOW AND BEHOLD CUT OFF without speaking Disappointed OAP

  • S_A_R_Lab Rich Hemming (@S_A_R_Lab) reported

    @TSB on a Saturday night u decide to break your app. What are doing! I can’t access my money, I need it now and without warning you have done this. Where is your regulation, where is your standards, where is your decency. u offer services and not deliver to this abysmal level

  • MissKirbs Jane (Kirby) Kelly 💙 (@MissKirbs) reported

    @Xero @TSB Still nothing. Any update? Been down over a week.😤 One of your team told us specifically not to input transactions manually. Are we now being told to? #confused

  • harkin_alison alison harkin (@harkin_alison) reported

    @TSB are you aware that customers trying to link their accounts to Xero are experiencing major problems? Mine hasn’t linked for over a week and is causing major headache and additional workload? Is there a timescale for resolving this?

  • WakeyWarrior Wakey Warrior (@WakeyWarrior) reported

    Anyone an @asda online customer and a @TSB customer having problems getting verification codes within the 10 minutes they are valid? Last weekend it took 12 Hours to get the code, mid week it was 1 hour....not good if they expire after 10 minutes

  • MOwenElectrical Matt Owen Electrical Services Ltd (@MOwenElectrical) reported

    @TSB - two weeks and we still cannot successfully connect our bank feed to @Xero , this is a nightmare due to imminent VAT return needing to be processed. Can you please take responsibility and fix this issue ASAP. Moving to @StarlingBank otherwise. It’s beyond a joke now

  • ClaireEWyatt Claire Wyatt (@ClaireEWyatt) reported

    @TSB I will DM. I've spoken to a TSB rep on the phone, they say they know there is a problem, they don't know how to fix it or when they will be able to. Not great.

  • stripp36 sharon stripp (@stripp36) reported

    @TSB Still down!!😡

  • UNplannedATTACK Stuart James P Davis (@UNplannedATTACK) reported

    @TSB honestly sick of you blocking my card and your online banking going down or crashing trying to send my money and can’t get a hold of anyone till Monday morning now joke tbh

  • MatthewHeath67 Matthew Heath (@MatthewHeath67) reported

    @TSB Can you provide me with an update as to when you will resolve your re-authentication issue with Xero. I can no longer connect my TSB business account which is not ideal!