TSB Bank

Is TSB Bank down in Sutton Coldfield, City and Borough of Birmingham, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 12/17/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent TSB Bank outage reports came from the following cities: West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Bromwich Website
United KingdomBirmingham Login
United KingdomWolverhampton Mobile App
United KingdomBirmingham Mobile App
United KingdomBilston Mobile App
United KingdomBirmingham Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

  • MarkHulme_ Mark Hulme.💀 (@MarkHulme_) reported from Walsall Wood, England

    @TSB I understand these things happen, but this doesn’t help me out when I’ve been trying to pay bills and need to transfer money first!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • NimbleArts Nimble Arts (@NimbleArts) reported

    @Xero @TSB Tried everything here multiple times - stuck in a constant loop trying to login to bank and then taken back to either error page or told to login again. This is wasting hours

  • JoanneCoulburn Jo (@JoanneCoulburn) reported

    @TSB This seems to be your standard response and didn’t answer my question. Are you going to inform customer of this issue and when it is solved?

  • jwella71 JamesE (@jwella71) reported

    @TSB @kilersmurf666 TSB, what the hell is wrong with your one time password system? My wife and I have been unable to buy urgent shopping online for 48 hours. Please fix this urgently. I can't even make my purchase over the phone direct with the shop as your system still requires a OTP. 🤬

  • Barb_Drummond Barb Drummond (@Barb_Drummond) reported

    @London_darkside @TSB You’re still expecting customer service????

  • DryburghJohn John Dryburgh (@DryburghJohn) reported

    @TSB What would be regarded as a reasonable response time to answer a customer service telephone call?

  • celtic196721 Mark Bradley (@celtic196721) reported

    @TSB As I said I use face ID to access my account on a daily basis, no idea of my user ID. Bloody farcical. It’s problem after problem with this app. What number do I need to contact to get this resolved and waste more of my time because of your colleagues at IT **** up.

  • djskylight Ian Bethell (@djskylight) reported

    @Xero @jamesbrice20 @TSB At least up until last week we could renew the bank feed manually, but NOW we can’t even link it whatsoever!!!!!! I thought you said the increased price would bring a better level of service!!!!?!???

  • adiecostello Adrian Costello (@adiecostello) reported

    @TSB Beverley has to be the worst bank in the town. After refurb looks like a cheap staff Canteen but without any service. Time to move my money to a bank where people are not sat in offices but are helping customers #verypoorservice

  • jamesbrice20 James Brice (@jamesbrice20) reported

    @Xero @TSB Yes, but the issue is, you can’t even reconnect it

  • AppleUs86047178 Apple User (@AppleUs86047178) reported

    @TSB Fix your online payment system people need to buy stuff, I’m not getting any codes