TSB Bank

Is TSB Bank down in St Albans, Hertfordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in St Albans, Hertfordshire, England 11/13/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • ycruiselesley lesley💙 (@ycruiselesley) reported from London Colney, England

    @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • sandysclan steven sandford (@sandysclan) reported

    @TSB, rapidly thinking this is becoming the worst bank in the world, again problems trying to gain access to accounts, same old problem and will be given the same old excuses 😡

  • vsihv Vivek S (@vsihv) reported

    @TSB your automated phone support is beyond pathetic. Why are you scared of letting customers speak to humans?

  • Biff91 Lauren Elizabeth Brandt (@Biff91) reported

    @TSB trying to order a cheque paying in book on the website and keep getting “sorry something went wrong message”. Is there another way to do this?

  • davejnick Dave * (@davejnick) reported

    @TSB Online banking seems to be down? Keep getting a message saying I'm inputting the wrong user ID (I'm not)

  • Girl_Remastered Debbie Lloyd (@Girl_Remastered) reported

    @TSB hi! A bit of feedback re: Livingston branch. Reducing it down to 1 counter in recent refurb was a stupid decision. Massive queue for service, and there are otherwise staff hanging about unable to do transactions. Poor customer experience having to wait for ages

  • widdio2 Tess (@widdio2) reported

    @TSB I actually spoke to someone who appears to have understood why it has been happening!Hoping he has solved the problem now.The previous calls I made sorted nothing.Thank you for replying on here.

  • BooneyDean dean (@BooneyDean) reported

    @TSB trying to recover my account but all I get is service temporary unavailable when will it be back up????

  • NikkiHelen Helen (Nicky) Porges💙 (@NikkiHelen) reported

    @Soxthewavingcat @TSB Check which credit report site they used Mike, Experian transunion equifax actually scrap that if you look at check my file that will show all the information on all the agencies and you should pick up if any of them have a bankruptcy on them and you can take it up directly xx

  • Sam19803119 Sam-Queen of the World (Tofu eating wokerati) (@Sam19803119) reported

    @Soxthewavingcat @TSB You'll need to obtain information from all the CRAs as they each hold different info. As someone else said Nationwide are very good. If you get the runaround from the TSB do a Subject Access Request to obtain ALL info from them. They're legally obliged to furnish it.

  • David297819311 David (@David297819311) reported

    @TSB Still waiting on customer relations to get in touch.