TSB Bank status: access issues and outage reports

Problems in the last 24 hours in St Albans, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 3 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  G8 Intel corporation (@G8intelligence) reported 30 minutes ago from Harrow Weald, England

  @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

• 
  lesley💙 (@ycruiselesley) reported 38 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

• 
  Lisa Minot (@lisaminot) reported 45 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 51 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  Lisa Minot (@lisaminot) reported 55 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Smith (@metaled92) reported 29 seconds ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  Kevin Maguire (@RainTown) reported 2 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  MandyJ (@mjmjejkj) reported 2 minutes ago

  @TSB App down yet again. Send DM message failed!!

• 
  Ginger Tucci (@Ginger_Tucci) reported 7 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  JaCm (@JaCm2000uk) reported 10 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

• 
  Graham Teale (@GrahamTeale) reported 12 minutes ago

  @TSB you blocked my card, then unblocked and approved transaction. Then immediately blocked my card. You rang twice just for two seconds with no caller id. Customer Service states same thing, will call within 24 hours . Very poor service. Get your act together

• 
  sharon (@cutt2425) reported 14 minutes ago

  @TSB app down again and can’t access account! This happens far too often now!!

• 
  Richard Hein (@hein_richard) reported 17 minutes ago

  @TSB please provide an update on your app services, I can’t log in

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 21 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  alex martin (@jammyjennypokes) reported 23 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.