TSB Bank status: access issues and outage reports

Problems in the last 24 hours in St Albans, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 11 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 34 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  G8 Intel corporation (@G8intelligence) reported 38 minutes ago from Harrow Weald, England

  @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 43 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  lesley💙 (@ycruiselesley) reported 51 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

• 
  Lisa Minot (@lisaminot) reported 56 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Smith (@metaled92) reported 4 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  ⁠ Uzair (@UZAlR) reported 9 minutes ago

  @TSB why does it take 2 working days to get a statement generated? Other banks is literally a click away… Please fix this

• 
  Alison Kerr (@AlisonKerr1) reported 12 minutes ago

  @TSB I can’t do anything on your website as it keeps disappearing and reappearing. Is there a problem or is this just affecting me?

• 
  Lawrence M-M (@prop_power) reported 12 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  𝔏𝔢𝔴𓅪 (@Schnxbel) reported 12 minutes ago

  @TSB hi, I have an issue could you please help me?

• 
  LaughingGravy (@LGravy15834) reported 16 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  MBUR337 (@MBUR337) reported 18 minutes ago

  It’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?

• 
  Pokemon (@pokemondcglobal) reported 18 minutes ago

  @santanderuk @TSB I was approved for a credit card, received the physical card and activation info, but it’s now blocked/declining legitimate transactions with no clear explanation. Please fix this urgently and confirm it won’t affect my credit file. Ref: OLA0107788949

• 
  Igor The Giant (@IgorGiant) reported 20 minutes ago

  @TSB Your DM seems to be down

• 
  Carolinejp (@cjp3063) reported 21 minutes ago

  @TSB what is wrong with the app yet again !! Constantly getting messages "oops something went wrong , try again later" This is beyond a joke now with the app, it has gone on for years , don't have another issues with any other banking but #tsb