TSB Bank status: access issues and outage reports

Problems in the last 24 hours in St Albans, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (42%)
• Transactions (23%)
• Login (19%)
• Website (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 6 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  G8 Intel corporation (@G8intelligence) reported 6 minutes ago from Harrow Weald, England

  @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 13 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  lesley💙 (@ycruiselesley) reported 14 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

• 
  Lisa Minot (@lisaminot) reported 18 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 56 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Paterson (@kazzamca) reported 4 minutes ago

  @Lindzspoon @TSB Mine is down too

• 
  Dion Nicolaou (@DionNicolaou) reported 6 minutes ago

  @TSB why are you still advising the hundreds of people contacting you to reset their devices or send you a DM with the error! Clearly internet banking is NOT working and if you don’t know that then that’s half the problem! Will you fix it PLEASE and stop with the stupid questions

• 
  namagoy (@namagoy) reported 10 minutes ago

  Is the @TSB app down? Haven't been able to access for nearly 2 hours

• 
  Monica Brown (@MonicaB12562632) reported 11 minutes ago

  @celtic196721 @TSB Yep mine is down too,happening to often

• 
  The Bow Man (@pablo_bowt) reported 12 minutes ago

  @TSB Online banking app down again!

• 
  Lindz (@Lindzspoon) reported 13 minutes ago

  @ems4882 @TSB It’s a nightmare, it’s my daughter’s birthday in the morning & I have balloons to pay for & cannot access my money!!

• 
  namagoy (@namagoy) reported 17 minutes ago

  @TSB Just started working again!

• 
  Brendan Tate (@brendanjtate) reported 17 minutes ago

  @TSB @kwgordonso why not accept that it is down - look at all the reports rather than waste everyone’s time reinstalling the app? Do I need to reinstall my PC because internet banking isn’t working too? When will TSB start to take issues seriously and acknowledge the problem every single time!

• 
  dude green (@rednutgreen) reported 22 minutes ago

  @TSB 2things that concern me, for feedback. 1. Closing my nearest branch as a result of customer habits u say yet no consultation with customers. I now will av to travel 25 miles round trip to see anyone. This is poor 2. The savings rates u offer are poor n below base rate.

• 
  Charlie Broughton (@CharlieCbos) reported 26 minutes ago

  @Lindzspoon @TSB Mine has not been working all day 😒