TSB Bank status: access issues and outage reports

Problems in the last 24 hours in St Albans, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  lesley💙 (@ycruiselesley) reported 5 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

• 
  G8 Intel corporation (@G8intelligence) reported 6 minutes ago from Harrow Weald, England

  @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 8 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  Lisa Minot (@lisaminot) reported 20 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 24 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Lisa Minot (@lisaminot) reported 25 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MBUR337 (@MBUR337) reported 37 seconds ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Ginger Tucci (@Ginger_Tucci) reported 2 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Richard Hein (@hein_richard) reported 2 minutes ago

  @TSB please provide an update on your app services, I can’t log in

• 
  Compostella (@Compostella) reported 3 minutes ago

  @nicolewats0n @TSB Did you get sorted? I’m having horrendous issues too

• 
  Andy Harcup (@AndyHarcup) reported 4 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  Lee Burkinshaw (@leeburko) reported 4 minutes ago

  @TSB app not working again. Need to get on now

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 5 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  Zarzar (@Zarzar792095) reported 14 minutes ago

  @TSB why is the app down again?

• 
  Caroline Wilson (@CarolineWils87) reported 22 minutes ago

  @TSB Hi, I've tried that. My husband has also just tried and he got a different message saying you are aware there is an issue.

• 
  Joanne (@hain_joanne) reported 24 minutes ago

  @TSB Joke, what's with the silly error messages