TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Rochdale, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rochdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Rochdale, England

Latest outage, problems and issue reports in Rochdale and nearby locations:

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 2 minutes ago from Manchester, England

  @TSB your app is down again

• 
  Adam Conlon independent media (@AdamConlon15) reported 3 minutes ago from Manchester, England

  @TSB looks like you got problems with duplicate payments that have put me overdrawn again

• 
  Luke Hamilton (@lukeyham) reported 7 minutes ago from Salford, England

  bit disgusted with @TSB i was calling to report fraudulent activity on my account and you put the phone down. not cool. and @bet365 gamble responsibly??? Someone has been using my card and it isn’t something that appears to be wrong WTAF???? nearly £2k stolen zero help SHOCKING

• 
  Miranda Read Wilson (@MirandaCaster1) reported 9 minutes ago from Mossley, England

  @TSB I have been on hold to the fraud line all morning… I have had £300 taken out of my account and need help asap please

• 
  Beverley Pickles (@bevpickles) reported 14 minutes ago from Haslingden, England

  @TSB do you have any issues today with text messages being sent out in error?

• 
  Si Johnno (@simonjohnno) reported 14 minutes ago from Manchester, England

  @TSB how you deal with vulnerable customers is flabbergasting. 2 requests to you to block internet banking due to dodgy activity and still the scammers managed to set it up. My dad doesn’t have the internet. Never will. Your staff can’t grasp how he doesn’t have it!Shame on you.

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 18 minutes ago from Manchester, England

  Once again @TSB app is down. Honestly it’s just not good enough. This happens so often.

• 
  Chris (@C17Y_CJ) reported 21 minutes ago from Bury, England

  @TSB hi, can I go in to a branch and request a printed statement going back 6 months. Will this be done there and then? Many thanks for any help.

• 
  Adam Conlon independent media (@AdamConlon15) reported 26 minutes ago from Manchester, England

  @TSB why has a load of transactions from different companies that went out and came up on my statement dated 2nd march and then been debited again today as duplicates this shouldn't be happening you've toon nearly 115 from me in error !!

• 
  Paul (@wrxmanpaul) reported 26 minutes ago from Salford, England

  @TSB mobile app is down again. Cannot connect when on WiFi but can when on 4G.

• 
  Paul (@wrxmanpaul) reported 29 minutes ago from Salford, England

  @TSB not able to access the app. It’s asking for photo ID and a selfie? Confused why!

• 
  Adam Conlon independent media (@AdamConlon15) reported 30 minutes ago from Manchester, England

  @TSB are definitely having problems against can't even make payments online now or in a shop can not draw cash out which will probably go down as well as some point,can still log into my banking app but it's useless if I can't use my card @DowndetectorUK

• 
  Adam Conlon independent media (@AdamConlon15) reported 43 minutes ago from Manchester, England

  @TSB I have ,you have some serious problems I think I might be taking my money back to @NatWest_Help if your problems carry on ,not being able to make basic card transactions is just ridiculous

• 
  Mark J Thomson (@themodbarber) reported 45 minutes ago from Haslingden, England

  @TSB @PrideOfBritain That’s all very noble @TSB but maybe you should support local communities by keeping a few branches open you charge me a handling fee for my business yet there is not even an open bank in the area.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chinnyweasley (@chinnyweasley) reported 41 seconds ago

  @TSB I’ve been told to go to a branch to open an account. However the nearest branches near me are only open between 10am to 4pm with the counter being closed on Saturdays. How is someone working full time supposed to go?

• 
  Lawrence M-M (@prop_power) reported 7 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Potters (@spotter75) reported 7 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  JacquiB (@tripsfantastic) reported 7 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  Epictitus 🐥 (@Epictetus_2) reported 8 minutes ago

  @TSB It's not even 10 yet and the apps down already. I have no access to my accounts! How can TSB do this every time

• 
  Sparky Shiny (@sparkyshiny) reported 9 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Stephen Old #FBPE (@StephenOld) reported 13 minutes ago

  @TSB There are no account details in my message. You closed my main account because I could not pay enough money into it. For five years, I was too ill to work because I had serious heart problems. If you close my branch I have to find other ways to communicate with you.

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 16 minutes ago

  @TSB I dont think its the Internet because its happening whether im connected to WiFi or using my data. Must be a problem with the app itself.

• 
  Lee Hewat (@Leehewat28) reported 17 minutes ago

  @TSB I was able to use my memorable information earlier but back to getting an error message to re-set it back up

• 
  𝔏𝔢𝔴𓅪 (@Schnxbel) reported 18 minutes ago

  @TSB hi, I have an issue could you please help me?