TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Rochdale, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rochdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Rochdale, England

Latest outage, problems and issue reports in Rochdale and nearby locations:

• 
  Miranda Read Wilson (@MirandaCaster1) reported 32 seconds ago from Mossley, England

  @TSB I have been on hold to the fraud line all morning… I have had £300 taken out of my account and need help asap please

• 
  Chris (@C17Y_CJ) reported 1 minute ago from Bury, England

  @TSB hi, can I go in to a branch and request a printed statement going back 6 months. Will this be done there and then? Many thanks for any help.

• 
  Paul (@wrxmanpaul) reported 6 minutes ago from Salford, England

  @TSB mobile app is down again. Cannot connect when on WiFi but can when on 4G.

• 
  Mark J Thomson (@themodbarber) reported 8 minutes ago from Haslingden, England

  @TSB @PrideOfBritain That’s all very noble @TSB but maybe you should support local communities by keeping a few branches open you charge me a handling fee for my business yet there is not even an open bank in the area.

• 
  Paul (@wrxmanpaul) reported 11 minutes ago from Salford, England

  @TSB not able to access the app. It’s asking for photo ID and a selfie? Confused why!

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 16 minutes ago from Manchester, England

  Once again @TSB app is down. Honestly it’s just not good enough. This happens so often.

• 
  Adam Conlon independent media (@AdamConlon15) reported 17 minutes ago from Manchester, England

  @TSB looks like you got problems with duplicate payments that have put me overdrawn again

• 
  Beverley Pickles (@bevpickles) reported 20 minutes ago from Haslingden, England

  @TSB do you have any issues today with text messages being sent out in error?

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 38 minutes ago from Manchester, England

  @TSB your app is down again

• 
  Adam Conlon independent media (@AdamConlon15) reported 40 minutes ago from Manchester, England

  @TSB why has a load of transactions from different companies that went out and came up on my statement dated 2nd march and then been debited again today as duplicates this shouldn't be happening you've toon nearly 115 from me in error !!

• 
  Luke Hamilton (@lukeyham) reported 51 minutes ago from Salford, England

  bit disgusted with @TSB i was calling to report fraudulent activity on my account and you put the phone down. not cool. and @bet365 gamble responsibly??? Someone has been using my card and it isn’t something that appears to be wrong WTAF???? nearly £2k stolen zero help SHOCKING

• 
  Adam Conlon independent media (@AdamConlon15) reported 58 minutes ago from Manchester, England

  @TSB are definitely having problems against can't even make payments online now or in a shop can not draw cash out which will probably go down as well as some point,can still log into my banking app but it's useless if I can't use my card @DowndetectorUK

• 
  Adam Conlon independent media (@AdamConlon15) reported 58 minutes ago from Manchester, England

  @TSB I have ,you have some serious problems I think I might be taking my money back to @NatWest_Help if your problems carry on ,not being able to make basic card transactions is just ridiculous

• 
  Si Johnno (@simonjohnno) reported 60 minutes ago from Manchester, England

  @TSB how you deal with vulnerable customers is flabbergasting. 2 requests to you to block internet banking due to dodgy activity and still the scammers managed to set it up. My dad doesn’t have the internet. Never will. Your staff can’t grasp how he doesn’t have it!Shame on you.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonah (@GoonerJonah) reported 5 minutes ago

  @PrinceVege29198 @TSB @TSB why don't you make the issue public on your twitter feed, I have had the same issue.

• 
  alex martin (@jammyjennypokes) reported 8 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 10 minutes ago

  @TSB ...another day with no acknowledgement of my complaint, no letter to acknowledge, no email to acknowledge... When is this issue going to be resolved and an apology for your useless service given??

• 
  klicea-nicole (@kliceanicole_xo) reported 11 minutes ago

  literally been on the phone for an hour talking to @TSB for the women to rudely cut me off an say it’s the end of the working day now so i’m going to go i’ll call you back tomorrow like wtf? how unprofessional

• 
  NUFC (@nufcscot) reported 11 minutes ago

  @TSB @JJBmufc Lesley , when you try and log in there’s a message telling people you are aware app is down, you’d think they would have let you know !

• 
  Paul Jasper Upton (@j45p3r1973) reported 13 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  kayleigh (@kaymetz85) reported 13 minutes ago

  @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine

• 
  Stephen Jackson (@ssjackson77) reported 16 minutes ago

  It's one thing to log in to the TSB app and get a 'We weren't able do that' message when trying to transfer money or make some other request. But this morning I get that notification when simply attempting log in. I've been trying for over an hour ... 🙁 @TSB

• 
  MBUR337 (@MBUR337) reported 25 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Lucy Dorrington (@TheParentGame) reported 26 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?