TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Poole, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Andy Mutton #NHSLove💙 (@AndyMutton1) reported 38 minutes ago from Poole, England

  Well thanks @TSB insurance the one time I need you you tell me that my problem of a month or so isn't covered and comes under gradual deterioration. Not happy will not be renewing next year.

• 
  Simone Allen (@SimoneBruv) reported 52 minutes ago from Bournemouth, England

  @tsb why are you declining my payments ?? When I check and check again and my balance is enough for what I am paying for !!!!! Can’t wait on the phone all afternoon - anyone else having problems again 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alex martin (@jammyjennypokes) reported 3 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  GillMeg💙 (@Gillmeg) reported 5 minutes ago

  @TSB That doesn’t help the issue.

• 
  MBUR337 (@MBUR337) reported 9 minutes ago

  It’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?

• 
  Steve Milligan (@Stevemills76) reported 11 minutes ago

  @TSB @Zarzar792095 You must be aware of it because your app states that you’re working on it! How come your app is so bad?

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 16 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Etienne (@EtienneJS) reported 19 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  LaughingGravy (@LGravy15834) reported 20 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  ↙️ Steve's Corner (@SteveNeale70) reported 20 minutes ago

  @OliAshman @TSB You only need to look back in history when things were better in order to fix it. 1. Ditch workplace pensions as a requirement. People need to learn to save themselves and not be nannied. 2. Ditch employers NI. 3. Ditch min wage. Don't like the pay, change jobs.

• 
  illage2 (@illage2) reported 21 minutes ago

  @JJBmufc @TSB Same here keeps saying no internet despite having internet and everything else working fine

• 
  Minter79Man (@Minter79Man) reported 21 minutes ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?