TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Poole, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Andy Mutton #NHSLove💙 (@AndyMutton1) reported 14 minutes ago from Poole, England

  Well thanks @TSB insurance the one time I need you you tell me that my problem of a month or so isn't covered and comes under gradual deterioration. Not happy will not be renewing next year.

• 
  Simone Allen (@SimoneBruv) reported 24 minutes ago from Bournemouth, England

  @tsb why are you declining my payments ?? When I check and check again and my balance is enough for what I am paying for !!!!! Can’t wait on the phone all afternoon - anyone else having problems again 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  E. J. Gill (@suzycoos) reported 6 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Simon Parry (@sparry951) reported 7 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

• 
  MBUR337 (@MBUR337) reported 10 minutes ago

  @TSB is TSB having problems servicing its lending debt to their credit card customers? Many customers reporting that TSB are sending customers letters threatening to suspend cards with in 30 days if they do not agree to new higher minimum payment terms despite customers 1/

• 
  Rebecca Catherine Viner (@Beckiviner) reported 10 minutes ago

  i am seriously struggling with the @TSB issue. you wouldn't let me change banks and forced me to be cut off for staying!!!!!!!!!

• 
  Ginger Tucci (@Ginger_Tucci) reported 11 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  Haleema (@Haych1529) reported 12 minutes ago

  @TSB why is the app down once again, honestly it’s getting quite pathetic!

• 
  Shaz 🦋 (@soxxylady) reported 15 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 22 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  Richard Hyland (@richardhyland) reported 23 minutes ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  jamie robertson (@pinkjockalypse) reported 25 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??