TSB Bank

Is TSB Bank down in Poole, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Poole, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Poole, England 12/04/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • SimoneBruv Simone Allen (@SimoneBruv) reported from Bournemouth, England

    @tsb why are you declining my payments ?? When I check and check again and my balance is enough for what I am paying for !!!!! Can’t wait on the phone all afternoon - anyone else having problems again 🙄

  • AndyMutton1 Andy Mutton #NHSLove💙 (@AndyMutton1) reported from Poole, England

    Well thanks @TSB insurance the one time I need you you tell me that my problem of a month or so isn't covered and comes under gradual deterioration. Not happy will not be renewing next year.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilyWrighty96 Emily-Anne 🇬🇧 (@EmilyWrighty96) reported

    @AbsolutelyVexed @fivepandacats @TSB It's getting codes sent by text and phone that doesn't seem to be working,we nor getting codes x glad something worked for you x

  • Spookie_X Spookie X (@Spookie_X) reported

    @TSB Cannot make any online payments, this is everyone not just me, as advised by customer services last night. App authorization disabled by the IT at TSB and switched to authorize via code sent to phone via text or call..but this is not working either. They are aware!

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB @liale 30+ hours isn’t working hard in my opinion

  • Joanna_831 Joanna (@Joanna_831) reported

    @TSB @fivepandacats Hi. We’re aware that you are aware that some customers are having issues making payments online. We’re know you are working hard to fix the issues and apologise for any inconvenience this may have caused but Lesley When will it be sorted out ?! Surely. Should be sorted by now ?

  • EmilyWrighty96 Emily-Anne 🇬🇧 (@EmilyWrighty96) reported

    @TSB sort yourselves out. I need to do my online food shop and can't due to your issues! Due to the hours I work (12.5 hour night shifts in A&E) and the fact my mum is house bound we rely on a weekly online grocery shop. Now can't have it today like normal. When will it be fixed?

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    @EmilyWrighty96 @fivepandacats @TSB Do you have the app? When I got through to customer service she said that was the part that wasn't working so they'd switched the system so everyone was getting codes. I think that's what overloaded the system. I did get just two codes this morning from last night - about a 14 hr

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB Can’t place my shopping order. Your verification system is not working AGAIN. Just venting as it happens SOOO Regularly

  • Joanna_831 Joanna (@Joanna_831) reported

    @EmilyWrighty96 @TSB Shocking isn’t it. Some people have had charges added on for late payment of things. It’s bothering me as someone said have they been hacked etc ? Do we need to be worried ? All the access to all the technology and we can’t fix this problem ??

  • Joanna_831 Joanna (@Joanna_831) reported

    @TSB @EmilyWrighty96 We know you are aware and we know they are trying to fix it. Bored of seeing the same response to everyone’s messages. When will it be sorted ?

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    @EmilyWrighty96 @fivepandacats @TSB delay. I would urge anyone already with the app to use that. Otherwise I'd expect it to be back up and working tomorrow sometime depending on how many people kept trying because we weren't given good advice. Hope it's sorted for you very soon. I expect it will be. Are you OK