TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Poole, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Simone Allen (@SimoneBruv) reported 5 minutes ago from Bournemouth, England

  @tsb why are you declining my payments ?? When I check and check again and my balance is enough for what I am paying for !!!!! Can’t wait on the phone all afternoon - anyone else having problems again 🙄

• 
  Andy Mutton #NHSLove💙 (@AndyMutton1) reported 39 minutes ago from Poole, England

  Well thanks @TSB insurance the one time I need you you tell me that my problem of a month or so isn't covered and comes under gradual deterioration. Not happy will not be renewing next year.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karly Everley (@KarlyEverley) reported 18 seconds ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

• 
  Товарищ ирландец (@ahdamnpahpah) reported 2 minutes ago

  I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

• 
  Linzi (@LinziDavidson) reported 3 minutes ago

  @TSB trying to report fraudulent activity on my bank and it is near on impossible to get in touch with you. This is insane! The chat function doesn't know what I mean when I say fraud...

• 
  PG111 (@3PG111) reported 5 minutes ago

  @TSB can't login to my bank via the app, any issues going on.

• 
  Shaz 🦋 (@soxxylady) reported 6 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  Nikki Hutchinson (@nikkichandler69) reported 8 minutes ago

  @TSB once again I can’t seem to access my online banking. Keeps saying I don’t have an active account 🙄 how long will it be like this I need to get into my account

• 
  Sparky Shiny (@sparkyshiny) reported 8 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 13 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

• 
  Geoff (@geoffb37) reported 14 minutes ago

  @TSB block on card and I get out thru to fraud help centre mombai , really deplorable customer service , now on call for 40 mins . Been a loyal customer for years and now moving.

• 
  Helen May (@Nito_Onna_Helen) reported 25 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity