TSB Bank status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, login and transactions.
Full Outage Map
- TSB Bank generated 0 outage signals in the last 24 hours around Paisley, including 0 direct reports.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Paisley, Scotland
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Paisley, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at TSB Bank
TSB Bank is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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TSB Bank Issues Reports Near Paisley, Scotland
Latest outage, problems and issue reports in Paisley and nearby locations:
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Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland@TSB banking app down 🙄 info please
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Nina D L Hopes (@NinaHopes) reported from Johnstone, Scotland@TSB Haven't been able to log in on app/browser since 9am on the 22nd Aug. Apparently it doesn't recognise my account.. Any idea when you will fix this issue? This is happening way too often! 🙄
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SAOR ALBA 19 2021Trollhunter (@DAVIDGHOWIE1) reported from Alexandria, Scotland@TSB @loreela14 It has not been resolved . I’m still unable to access my account 🤬🤬🤬🤬🤬🤬🤬
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SAOR ALBA 19 2021Trollhunter (@DAVIDGHOWIE1) reported from Alexandria, Scotland@TSB @pictur3m3 Bullshit . It’s still down
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Vonnie Sandlan (@VonnSand) reported from Glasgow, ScotlandInfuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.
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Julie Johnston (@JulieJohnston15) reported from Glasgow, Scotland@TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?
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Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland@TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.
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PV (@PeterVail3) reported from Milngavie, Scotland@TSB Guys I’m tearing my hair out here. Cut off twice now after an hour holding. Can’t use my card don’t know why. I need somebody to help me here!!!! I just cannot hold for ANOTHER hour. Believe it or not I’ve other things to do. PLEASE HELP ME!!!!!
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Vonnie Sandlan (@VonnSand) reported from Glasgow, ScotlandI moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.
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Sunny Gill (@sunnyginvesting) reported from Glasgow, Scotland@TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!
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SAOR ALBA 19 2021Trollhunter (@DAVIDGHOWIE1) reported from Alexandria, Scotland@TSB Still down , total shambles
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Ro55 (@RMcG1991) reported from East Kilbride, Scotland@TSB @MorayBarrySNP Your app isn't working. Says you are experiencing issues. Folk have got bills to pay on payday and need into their online banking
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SAOR ALBA 19 2021Trollhunter (@DAVIDGHOWIE1) reported from Alexandria, Scotland@ClaireSafc75 @TSB Yip , still down , re registered 5 times still can’t get in .
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Igor The Giant (@IgorGiant) reportedWow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam
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Diana (@BohoD1ana) reported@JFoxleyBrookesx @TSB Definitely the @tsb app I can log in bit its slow and I cant access my accounts transactions. It says sorry this is unavailable right now please try later
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E. J. Gill (@suzycoos) reportedJust spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!
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jamie robertson (@pinkjockalypse) reported@TSB 5 wks ago I visited TSB in Glasgow city centre to have a direct debit camcelled. Was told a block would be placed on it, so why am I still being billed? You going to refund the 45 pounds I've paid this month - for absolutely NOTHING!??
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Not RichardMeddingTSB (@RichardMeddings) reported@ahdamnpahpah @TSB Awful people, terrible bank. “The Financial Conduct Authority (FCA) has fined TSB £10.9 million for failures in its treatment of customers in financial difficulty, including vulnerable individuals and those in arrears, between June 2014 and March 2020”
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George Thomson (@g2dod) reported@TSB your app is down it is saying that there is no Internet connection, well it can't be as I have just sent this message from the same device so it is lying
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Simon Parry (@sparry951) reported@TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday
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Miss B (@MissB_Yr6) reported@TSB hi, I’m trying to open a new account with you but every time I get to the “summary” page and press “submit”, nothing happens. I’ve tried 4 times on 3 different days now. Can you help?
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***✊🏻🏴🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported@santanderuk @TSB HOW ******** AM I SUPPOSED TO DEPOSIT A CHEQUE WITH MY PHONE WHEN YOUR ****** APP DOESNT ******* WORK!!!!!!
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MBUR337 (@MBUR337) reportedConcern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/