TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Oldbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Oldbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Oldbury, England

Latest outage, problems and issue reports in Oldbury and nearby locations:

• 
  Evan Davis (@EvanD) reported 9 minutes ago from Solihull, England

  @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

• 
  Evan Davis (@EvanD) reported 30 minutes ago from Solihull, England

  @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

• 
  Mark Hulme.💀 (@MarkHulme_) reported 32 minutes ago from Walsall Wood, England

  @TSB I understand these things happen, but this doesn’t help me out when I’ve been trying to pay bills and need to transfer money first!

• 
  Surjit (@Surjit75447976) reported 36 minutes ago from Birmingham, England

  @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

• 
  Surjit (@Surjit75447976) reported 43 minutes ago from Birmingham, England

  @TSB Thank you Sophie.. What did the error message mean?

• 
  Jodie (@jodii_ox) reported 45 minutes ago from Birmingham, England

  @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

• 
  Munsell Brown (@LizJRudd) reported 48 minutes ago from Stourport-on-Severn, England

  @TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GillMeg💙 (@Gillmeg) reported 6 minutes ago

  @TSB for a couple of months now my app is freezing when opening and I cannot access my accounts. I’ve deleted and reloaded the app numerous times. Is this a known issue?

• 
  George Gallowayish (@GeorgeForLondon) reported 10 minutes ago

  @TSB Tried to but the link is not working

• 
  jamie robertson (@pinkjockalypse) reported 17 minutes ago

  @TSB Now, for the 2nd time this year I find myself unable to log into the app bacause it is 'unable to authenticate' my login. Please explain why this is happening repeatedly and why despite a promised investigation I received no results or an explanation from TSB.

• 
  Ginger Tucci (@Ginger_Tucci) reported 20 minutes ago

  Banking with @TSB is great if you; Never want to access your own money Never want the app to work Never want to see your transactions Don’t value online banking or local branches 0/10 would not recommend.

• 
  Skała (@Skalaprp) reported 20 minutes ago

  @emmah80 @TSB same problem

• 
  Michelle Buchan (@M_Buchan) reported 22 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  colin (@lairdcwh) reported 26 minutes ago

  @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb

• 
  Keith Ambler (@keithbfc) reported 30 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 31 minutes ago

  @TSB ..has caused is awful. Basically been made out 2b some sort of scam artist or fraudster by ur supposed CS team - complete and utter lack of empathy or understanding. This cud of been resolved quickly via several diffrnt routes but instead Ive been left with silence and worry 2/2

• 
  Jonathan SC ن Esq. (@jonathansc) reported 33 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney