TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Oldbury, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Oldbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Oldbury, England

Latest outage, problems and issue reports in Oldbury and nearby locations:

• 
  Surjit (@Surjit75447976) reported 6 minutes ago from Birmingham, England

  @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

• 
  Evan Davis (@EvanD) reported 10 minutes ago from Solihull, England

  @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

• 
  Mark Hulme.💀 (@MarkHulme_) reported 14 minutes ago from Walsall Wood, England

  @TSB I understand these things happen, but this doesn’t help me out when I’ve been trying to pay bills and need to transfer money first!

• 
  Surjit (@Surjit75447976) reported 15 minutes ago from Birmingham, England

  @TSB Thank you Sophie.. What did the error message mean?

• 
  Evan Davis (@EvanD) reported 18 minutes ago from Solihull, England

  @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

• 
  Munsell Brown (@LizJRudd) reported 27 minutes ago from Stourport-on-Severn, England

  @TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.

• 
  Jodie (@jodii_ox) reported 31 minutes ago from Birmingham, England

  @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Junior Turner (@juniorturner84) reported 3 minutes ago

  @TSB your customer service is shocking forgot to put me on hold whilst joking with a colleague as I asked to escalate the call to a manager saying errr complain complain complain and laughing. Not professional at all, this is several issues now since coming to Your bank maybe time to move

• 
  klicea-nicole (@kliceanicole_xo) reported 4 minutes ago

  literally been on the phone for an hour talking to @TSB for the women to rudely cut me off an say it’s the end of the working day now so i’m going to go i’ll call you back tomorrow like wtf? how unprofessional

• 
  CHΞΞTAH 🐆 (@MrJCheetah) reported 5 minutes ago

  Can Someone have a word with @TSB devs and make a dark mode app icon please. It’s literally the only app that lets me down for a clean UI. Oh and add some notifications options please I’d love to see in and out goings etc.

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 6 minutes ago

  @TSB ...another day with no acknowledgement of my complaint, no letter to acknowledge, no email to acknowledge... When is this issue going to be resolved and an apology for your useless service given??

• 
  Michelle Cook (@MCOOK73) reported 9 minutes ago

  @TSB app NOT working again seriously 😡

• 
  GillMeg💙 (@Gillmeg) reported 11 minutes ago

  @TSB That doesn’t help the issue.

• 
  Michelle Buchan (@M_Buchan) reported 15 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Phil Billingham (@PhilBillingham) reported 19 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Jaiden berryman (@JJBmufc) reported 20 minutes ago

  @TSB your app is down once again and I can’t access what I need to

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 22 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!