TSB Bank status: access issues and outage reports

Problems in the last 24 hours in North Berwick, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in North Berwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near North Berwick, Scotland

Latest outage, problems and issue reports in North Berwick and nearby locations:

• 
  M G G (@Markiimg) reported 55 minutes ago from Haddington, Scotland

  @TSB - the utterly poor tsb service just continues - mobile app down AGAIN - yes time to move

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karly Everley (@KarlyEverley) reported 11 seconds ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

• 
  Munsell Brown (@LizJRudd) reported 2 minutes ago from Stourport-on-Severn, England

  @TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.

• 
  Innovation Festival (@innovfest) reported 3 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  Jonathan SC ن Esq. (@jonathansc) reported 5 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 7 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  alex martin (@jammyjennypokes) reported 7 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Diana (@BohoD1ana) reported 7 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 8 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Oli Ashman (@OliAshman) reported 16 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Helen May (@Nito_Onna_Helen) reported 17 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity