TSB Bank status: access issues and outage reports
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Full Outage Map
- TSB Bank generated 0 outage signals in the last 24 hours around Kirkintilloch, including 0 direct reports.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Kirkintilloch, Scotland
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Kirkintilloch, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TSB Bank Issues Reports Near Kirkintilloch, Scotland
Latest outage, problems and issue reports in Kirkintilloch and nearby locations:
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Vonnie Sandlan (@VonnSand) reported from Glasgow, ScotlandI moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.
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Pauline Campbell-Jones๐ซ๐๐ฝ๐ฆ (@Lealea2009) reported from Glasgow, Scotland@TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.
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PV (@PeterVail3) reported from Milngavie, Scotland@TSB Guys Iโm tearing my hair out here. Cut off twice now after an hour holding. Canโt use my card donโt know why. I need somebody to help me here!!!! I just cannot hold for ANOTHER hour. Believe it or not Iโve other things to do. PLEASE HELP ME!!!!!
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Vonnie Sandlan (@VonnSand) reported from Glasgow, ScotlandInfuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldnโt accept deposits, the branch at Braidcraft Rd was closed and ATM doesnโt accept deposits.
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Paula Allison ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@PaulaMAllison) reported from Kilsyth, Scotland@TSB I don't understand why I need to deregister? I can get online fine via the mobile app just not via the website which I need as you can't do international transfers from the mobile app.
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Paula Allison ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@PaulaMAllison) reported from Kilsyth, Scotland@TSB is there an issue with online banking? I've been trying to log on since yesterday & it keeps saying ERRSCAO2: Sorry, something went wrong.
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Sunny Gill (@sunnyginvesting) reported from Glasgow, Scotland@TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!
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Julie Johnston (@JulieJohnston15) reported from Glasgow, Scotland@TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?
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MicheleONeill86๐๐๐๐ฎ๐ช๐ณ๏ธโ๐๐ต๐ธ (@Michele8613) reported from Uddingston, Scotland@TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so ยฃ10 would go to the balance ยฃ20 interest??
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Clive Sinclair ๐ฌ๐ง๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐บ๐ฆ (@clivesinclair) reported from Cumbernauld, Scotland@TSB @amyblibs Please @TSB This time accept that a problem exists and donโt ask customers to โcheckโ things. It is not just a TSB problem 3 of my other banks I have accounts with have the same problems. Maybe Base24 system needs a reboot ;-)
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chris kenny (@texasranger78) reported from Twechar, Scotland@TSB an absolute joke. Duplicate payments taken from my bank account. Just under 4k taken and not even an email/text or call to explain. Hope your going to reimburse all clients and issue some sort of compensation..#worstbank
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Pauline Campbell-Jones๐ซ๐๐ฝ๐ฆ (@Lealea2009) reported from Glasgow, Scotland@TSB banking app down ๐ info please
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Clive Sinclair ๐ฌ๐ง๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐บ๐ฆ (@clivesinclair) reported from Cumbernauld, Scotland@chloexxxh @TSB Several U.K. banks also have the same issue.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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SteveRamsay (@SteveRamsay) reported1 hour 20 minutes to get @TSB to remove *another* incorrect fraud flag from my account...this time 1 disconnection, spoke to 4 people on awful phone lines and "enjoying" 1 hour of hold tones/music. @TSB - your customer service experience is ghastly.
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Nicole Barlow (@Nicole_Barlow1) reported@santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.
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Kevin Maguire (@RainTown) reported@TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?
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David M Stewart (@dms17869) reported@TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.
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Maz Scotland (@6pmIsWineTime) reported@TSB I see only blue screen with TSB in centre when I try to log in
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Sparky Shiny (@sparkyshiny) reported@TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP
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Santander UK (@santanderuk) reported@runneroundlou @TSB Hi Lou, thanks for reaching out. Sorry to hear you've not had a good experience. How can we help fix this?
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Louise Emery ๐ฌ๐ง๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฌ๐งยฎ๏ธ๐ฆ (@LouiseEmery) reported@santanderuk @TSB I've been into a branch today to try and close my business account. Can't do it in branch. Can't do it online. Make a call and stay on the line for ages. Poor service. How can I do it?
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Paul (@unsynq) reported@TSB The issue I was having reffered to the scheduled time. It said it was planned for 11:30pm, not 9:55pm or before. I only noticed it when I tried to log in at work and it was already down. If you's are planning changes to the app then stick to the original time stated.
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Carolinejp (@cjp3063) reported@TSB is the app down yet again ?? Can't access my account yet again!!