TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Killingworth, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Killingworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Killingworth, England

Latest outage, problems and issue reports in Killingworth and nearby locations:

• 
  michaeL kelly (@michaeL73523388) reported 8 minutes ago from Blaydon-on-Tyne, England

  @TSB is there a problem with The Approved payment portal on TSB App

• 
  Rick Smith (@RickTrailRunner) reported 11 minutes ago from Newbiggin-by-the-Sea, England

  @TSB your app's down again.

• 
  michaeL kelly (@michaeL73523388) reported 12 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi anyone help regarding delivery by post with replacement bank spend and save card .was told l would receive it by 9/12/22. and it has still not been delivered.has Tsb problems issuing cards

• 
  LeslieBrown1963 (@LeslieBrown1963) reported 20 minutes ago from Hebburn, England

  @TSB Morning Is there problems with your website and App this morning Unable to see accounts. Thanks

• 
  michaeL kelly (@michaeL73523388) reported 24 minutes ago from Blaydon-on-Tyne, England

  @TSB Can anybody help me , both mine and my wife’s tsb accounts are having problems ,the approved payment portal in tsb app will not work l have tried since 7am to find a reason why this is not working through tsb at local level and on line ,

• 
  michaeL kelly (@michaeL73523388) reported 26 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi is there a problem with the Approved Payment portal on the TSB mobile APP .My wife and l cannot get approve payment to go through. For 2days now are you aware of a problem

• 
  michaeL kelly (@michaeL73523388) reported 40 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi l have had to cancel my Tsb visa spend&save card due to supious activity today .can l get my account unlocked to use on-line banking to pay utilities eg; or do l have to wait for new card to be delivered before l can access my account.any information much appreciated.

• 
  michaeL kelly (@michaeL73523388) reported 42 minutes ago from Blaydon-on-Tyne, England

  @TSB hi l have been trying on line and through my tsb app to stop a recurring payment taken out my account can anyone help .👍

• 
  michaeL kelly (@michaeL73523388) reported 52 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi can anyone explain the reason why banks are going to stop the pay a contract service to customers,Stopping this service will be a big loss to a lot of customers,is there going to be a alternative way to make a payment to a contact, thankyou

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jaiden berryman (@JJBmufc) reported 4 minutes ago

  @TSB your app is down once again and I can’t access what I need to

• 
  Etienne (@EtienneJS) reported 5 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  illage2 (@illage2) reported 5 minutes ago

  @JJBmufc @TSB Same here keeps saying no internet despite having internet and everything else working fine

• 
  claire (@claire_1986w) reported 13 minutes ago

  @TSB I closed the app down and started again and it has worked,

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 17 minutes ago

  @TSB Keep getting this message on your site: We're sorry, but we're experiencing some technical issues with the service. Please call us on 0345 835 3844 etc. Service temporarily unavailable It hasn't been working for months. Can you fix it? 🙁🙁

• 
  John El (@chopped1888) reported 17 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 19 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  Lawrence M-M (@prop_power) reported 19 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Innovation Festival (@innovfest) reported 21 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  BumbleGirls (@TinyLionesses) reported 21 minutes ago

  @MCOOK73 @TSB Not for me either! This is a TSB problem, not a customer problem.