TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Holmfirth, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Holmfirth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Holmfirth, England

Latest outage, problems and issue reports in Holmfirth and nearby locations:

• 
  Robert Mulhern. (@RobertMulhern1) reported 6 minutes ago from Heckmondwike, England

  @TSB is there an issue transferring money between accounts, not allowing me to do it?

• 
  Grant Maconachie (@GMacademic) reported 20 minutes ago from Crigglestone, England

  @TSB you utter **** shambles - I can't login to my Internet banking and no one is available to assist - time to look for another more honest 24/7 bank

• 
  Miranda Read Wilson (@MirandaCaster1) reported 32 minutes ago from Mossley, England

  @TSB I have been on hold to the fraud line all morning… I have had £300 taken out of my account and need help asap please

• 
  Martin Spiers (@martinaspiers) reported 37 minutes ago from Oughtibridge, England

  @TSB unable to log into the personal banking app - error says "oops, something went wrong" which isnt one of the options in your problem reporting webpages.

• 
  𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉 (@PeterBazza) reported 37 minutes ago from Halifax, England

  @TSB [2] ... been a single response to any customer tweet - You haven't even put an update out on your own Twitter feed! You have a duty of care towards your customers and you're failing miserably right now. The lack of communication is just incredible!

• 
  𝑷𝒆𝒕𝒆𝒓 𝑩𝒂𝒓𝒓𝒂𝒄𝒍𝒐𝒖𝒈𝒉 (@PeterBazza) reported 43 minutes ago from Halifax, England

  [1] I don't actually need access to my @TSB App right now - but what bothers me most is the complete lack of communication from your organisation! Read @Twitter this morning and you'll see hundreds of customers trying to access funds or authorise payments and yet there hasn't...

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lia♡⁶³ (@Lialvvzs) reported 6 minutes ago

  @JJBmufc @TSB this is such a frequent issue on the first of the month

• 
  🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported 7 minutes ago

  @TSB After 40+ years of being a customer I have realised you're basically a toy bank these days. The app suddenly stops working. Your app can't read cheques without failing every time for different reasons. Your customer support is foreign. Moving all my funds to a real bank.

• 
  Joanne (@hain_joanne) reported 12 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 14 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  Maz Scotland (@6pmIsWineTime) reported 14 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience

• 
  alex martin (@jammyjennypokes) reported 24 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported 25 minutes ago

  Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

• 
  Igor The Giant (@IgorGiant) reported 25 minutes ago

  @TSB Your DM seems to be down

• 
  Richard Hammond (@RichardArmley) reported 25 minutes ago

  @TSB can’t log in to banking app. Keeps going back to log in with Face ID screen. Down AGAIN 😡

• 
  Innovation Festival (@innovfest) reported 27 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service