TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  Dalriada (@Mark__Eadie) reported 8 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  lesley💙 (@ycruiselesley) reported 47 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allibalibee (@AllisonKomorows) reported 2 minutes ago

  @TSB Yes. Appears to be working now

• 
  Potters (@spotter75) reported 3 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  MBUR337 (@MBUR337) reported 5 minutes ago

  It’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?

• 
  sharon (@cutt2425) reported 7 minutes ago

  @TSB app down again and can’t access account! This happens far too often now!!

• 
  Dwayne Pipe (@DwaynePipe19584) reported 7 minutes ago

  @TSB I can confirm I’ve given you my number, I’ve explained im working 12 hours tomorrow so I expect a call today. I have our chat recorded.

• 
  MandyJ (@mjmjejkj) reported 8 minutes ago

  @TSB App down yet again. Send DM message failed!!

• 
  Stephen Old #FBPE (@StephenOld) reported 12 minutes ago

  @TSB This is in reply to an email asking me to switch my account to you. I cannot reply to this email. This is just rude. In the banking crisis ou charged me £10.5 k in fees for this crappy service when I could not work because my sister was dying. Rethink your business model.

• 
  Geoff (@geoffb37) reported 19 minutes ago

  @TSB block on card and I get out thru to fraud help centre mombai , really deplorable customer service , now on call for 40 mins . Been a loyal customer for years and now moving.

• 
  George Thomson (@g2dod) reported 19 minutes ago

  @TSB your app is down it is saying that there is no Internet connection, well it can't be as I have just sent this message from the same device so it is lying

• 
  Capital-1 (@scotland_999) reported 20 minutes ago

  @TSB Just had the worse customer service tonight. Called TSB re and unauthorised charge for PlayStation. I got a call taker who clearly does not have a personality or ability to speak English. She was so unwilling to help or go the extra step. No good.