TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  Dalriada (@Mark__Eadie) reported 51 seconds ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  lesley💙 (@ycruiselesley) reported 33 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Harcup (@AndyHarcup) reported 2 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  Paschal Ochang (@pascosoft) reported 6 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  MR_UB40 (@MR__UB40) reported 20 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  Zarzar (@Zarzar792095) reported 21 minutes ago

  @TSB why is the app down again?

• 
  MandyJ (@mjmjejkj) reported 23 minutes ago

  @TSB App down yet again. Send DM message failed!!

• 
  John El (@chopped1888) reported 24 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

• 
  Steven Redmond (@RedmondSteven) reported 25 minutes ago

  @TSB my internet banking is not working can I get some help please

• 
  SoftwareLife (@Mindfulness2050) reported 25 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  jamie robertson (@pinkjockalypse) reported 26 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  illage2 (@illage2) reported 27 minutes ago

  @JJBmufc @TSB Same here keeps saying no internet despite having internet and everything else working fine