TSB Bank

Is TSB Bank down in Hertford, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hertford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hertford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Hertford, England 12/04/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

  • ycruiselesley lesley💙 (@ycruiselesley) reported from London Colney, England

    @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Sa3Sarah Sarah (@Sa3Sarah) reported

    @inolan1981 @TSB It is also impossible to do simple tasks on the mobile app, Internet banking or over the phone. I just want to pay off my balance! It's like you are purposely making it impossible.

  • atkins_gaynor Gaynor Atkins (@atkins_gaynor) reported

    @TSB as a customer of 36 years, I can honestly say I have now had enough! I will be taking my money and custom elsewhere!

  • littlearfer likklearfer (@littlearfer) reported

    I’d vote for a Co-op bank takeover of @TSB as it would rid us of the worst web-site in banking bar none.They are totally inept at customer service.

  • m_jord4n Michael (@m_jord4n) reported

    Hi @TSB I’m not a customer of yours, though I have been previously. I sometimes receive emails from you that I just delete but now I’ve got a notification saying you’re adding a credit agreement to my @ClearScore account? Any help with this would be great, thanks.

  • haggis_nachos dejavu (@haggis_nachos) reported

    @TSB so right now when I can't transfer money between my accounts due to a 010 error. Is that u protecting me? - given how regularly your service is down the thought of u protecting anyone is laughable.

  • GemBrian82 Gem (@GemBrian82) reported

    @TSB @ACieslinski If it’s any help I tried to get this information from TSB myself today as I called the branch ahead of time to book £3000 that I wished to withdraw……they wouldn’t let me unless I provided proof of what I wanted the money for!!!!!! Excuse me for wanting to take out my own money!

  • Toadzer2 Toadzer (@Toadzer2) reported

    @TSB I'm in Indonesia. Since last year when online app suddenly asked to change password I could not do thisnas it sends TOP code to my UK mobile number which had not been in use past 5 years. I can't call any UK number given, can't call mobile banking. How to can I fix this.

  • WillBHA58 WillBHA58 (@WillBHA58) reported

    @TSB Hi. I've been trying to switch my mortgage (existing TSB customer), but the system is down. Spoke to a helpful person this morning about it. Can you confirm I'll get the quoted rate (5yr, 1.09%) even if rates were to rise while your switching system is down? Thanks

  • inolan1981 Ian Nolan (@inolan1981) reported

    @TSB Greg in your fraud call centre has just told me he's the only person working at the minute. Why do you advertise the line open from 8am if it's not resourced until 9am??

  • i_little_b Little B (@i_little_b) reported

    After @tsb were so entirely unhelpful, I crossed the street to @AskNationwide who were brilliant and had sorted him a savings account in minutes. That’s customer service. I’ll look to move myself ASAP - #TSB have lost custom today