TSB Bank

Is TSB Bank down in Harpenden, Hertfordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Harpenden, Hertfordshire, England 11/21/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • ycruiselesley lesley💙 (@ycruiselesley) reported from London Colney, England

    @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MerriganAnn Ann Merrigan (@MerriganAnn) reported

    @TSB trying to approve a payment for foreign currency. Tried several times but button appears “frozen” Is there a problem??

  • wrathy777 wrathy777 (@wrathy777) reported

    @DaveDic33601923 @TSB i just rang up my local branch and told them i was having issues registering, they gave me a temp password and it was all sorted from there so if you haven’t sorted it by now i’d give that a try tomorrow and see if it works for you too bro

  • debsdelaney71 Debbie Delaney (@debsdelaney71) reported

    @TSB what’s the issue with trying to approve an online debit card payment, I’ve been trying for 2 days now, the button to approve is frozen and doesn’t do anything! I’ve had to use PayPal to make the payment instead. I need this resolving and some timescales for TSB doing this?

  • _KBetterton Kayleigh Betterton (@_KBetterton) reported

    @TSB Your online banking is down. When I try and login via website/phone app, this is the message I receive: 'ERRSCA02: Sorry, something went wrong'. When will it be resolved?

  • snaicitilopprac N (@snaicitilopprac) reported

    @TSB @Debbiecrosbie1 @financialombuds A disgrace. I've been on the phone for 3 hours trying to reach a manager. That's 1/4 of my waking day. No one can help.

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB is there a problem with The Approved payment portal on TSB App

  • debsdelaney71 Debbie Delaney (@debsdelaney71) reported

    @TSB There’s no need for a DM, it’s the same complaint as everyone else, I have logged onto a website to make a debit card payment, when I open the TSB app and select payments to approve the “approve” button does not do anything, that’s it, it’s frozen, the app does not need updates.

  • garye1969 gary eaves (@garye1969) reported

    @andymellor67 @TSB This is clearly a widerissue but all we get is to give our details by a DM. Clearly there is an issue TSB end but it feels like they are just stalling instead of admitting it.

  • guinness1968 Graeme Innes 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@guinness1968) reported

    @debsdelaney71 @TSB Well said ! TSB seem reluctant to simply admit there is a widespread issue here. Instead they suggest that customers follow steps that will not solve the issue. Customers understand there can be issues. Being honest would help.

  • FAlisonC Fiona Caryle (@FAlisonC) reported

    @TSB Hello! Is the Approve Payment bit of your app broken atm? I’ve been trying to buy something online for 3 days but it won’t let me click on approve payment. Is there an alternative way of buying things online?