TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 3 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Lisa Minot (@lisaminot) reported 15 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 31 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  lesley💙 (@ycruiselesley) reported 43 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David M Stewart (@dms17869) reported 5 minutes ago

  @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.

• 
  claire (@clpearse) reported 6 minutes ago

  @TSB @DJQueen_E Same here. No idea if my BAC transfer worked. App didn’t work at all initially, now slow and glitchy

• 
  Pam Cull (@catsPam12) reported 9 minutes ago

  @TSB site down. Need to make payments.

• 
  Lawrence M-M (@prop_power) reported 14 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Lee Burkinshaw (@leeburko) reported 15 minutes ago

  @TSB app not working again. Need to get on now

• 
  SarahNicPA101 (@SPa10165557) reported 21 minutes ago

  @TSB Well it’s hellish and useless, just been cut off by the fraud line when I was being transferred to a human. No I will not discuss this on here. I will need to travel to a branch on Monday. Utterly useless non service

• 
  Keith Ambler (@keithbfc) reported 23 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  NUFC (@nufcscot) reported 23 minutes ago

  @TSB @D5013956430594 You know it’s down . As there’s a message saying you do .

• 
  Taigh (@Taigh_Solais) reported 23 minutes ago

  @TSB @katharvey2112 Its been like this since 7am this morning, please fix it asap? 🙏🏼💫

• 
  Dom Barnes (@domster) reported 28 minutes ago

  It’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB