TSB Bank

Is TSB Bank down in Harpenden, Hertfordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Harpenden, Hertfordshire, England 12/05/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • ycruiselesley lesley💙 (@ycruiselesley) reported from London Colney, England

    @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • brundlefly78 jeff boon (@brundlefly78) reported

    @maxray @TSB First direct are ace mate, great customer service, they used to give you money to transfer before

  • boabsmith45 michael smith (@boabsmith45) reported

    @TSB you are quickly becoming the worst bank on the High St - 35mins in a queue with 20/30 people behind me and 1 cashier working (felt sorry for her) - Floor manager asked to put another cashier on, told they didn’t have the staff

  • LlamaLorna Lorna (@LlamaLorna) reported

    @TSB I can't access online banking it won't send text or call to me to verify my identity

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    @Debbiecrosbie1 Is it the objective of your customer relations team @TSB to fob off customers and generally patronise them and fail to address their issues. If it is then they deserve a handsome bonus.

  • Uma12s UP (@Uma12s) reported

    @Holyrudegirl @TSB Have you got it sorted? Mines still not working

  • willsbrownscot William Brown (@willsbrownscot) reported

    @TSB One time passcodes are taking over the two minutes and it’s causing issue logging in

  • Indy185 FI Indy* 19🏆 (@Indy185) reported

    Unable to log into @TSB online. Waiting for password by text but this isnt coming through. Eventually get timed out, go through the whole process again and same thing happens. Called them up, they just said restart phone, did not fix the issue. Joke of a bank! #TimeToSwitchBank

  • BarristerNF Neil Fawcett (@BarristerNF) reported

    @FilmPhilDoc @TSB It's a pain. I spent about 15 years with NatWest. They managed to lose piles of cheques deposited with them on two separate occasions. Customer service terrible. A huge monolithic unresponsive slow bank. Have used Starling for business now for years- amazing.

  • MichaelKing1997 Michael King (@MichaelKing1997) reported

    @TSB Unable to login via your app. It says my User ID is incorrect but I use the exact same User ID via my laptop. I receive a code and it still asks me to confirm my identity. Piss take.