TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 31 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 45 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Lisa Minot (@lisaminot) reported 49 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  lesley💙 (@ycruiselesley) reported 59 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diana (@BohoD1ana) reported 5 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

• 
  Sam Durham (@IamDuzza) reported 6 minutes ago

  @TSB why can’t anyone access their bank accounts? No communication just a note when you try to get in the app saying some people have an issue? When will it be fixed?

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 7 minutes ago

  @TSB It’s just generally ****. Locks up. Search doesn’t work etc etc etc etc. been the same for years.

• 
  Pam Cull (@catsPam12) reported 7 minutes ago

  @DJQueen_E @TSB Yes can’t access site

• 
  Greg (@potatoe_greg) reported 8 minutes ago

  @TSB Block I can handle. Not block cancel and send new

• 
  maggie mcelwee😘 (@maggiemc1988) reported 10 minutes ago

  Can't access my online banking app what is going on tsb @TSB

• 
  NUFC (@nufcscot) reported 12 minutes ago

  @TSB @JJBmufc Lesley , when you try and log in there’s a message telling people you are aware app is down, you’d think they would have let you know !

• 
  Lee Burkinshaw (@leeburko) reported 14 minutes ago

  @TSB app not working again. Need to get on now

• 
  MBUR337 (@MBUR337) reported 17 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 18 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.