TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hampshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Hampshire, England

Latest outage, problems and issue reports in Hampshire and nearby locations:

• 
  Alicia Lambert (@glitter__fly17) reported 9 minutes ago from Winchester, England

  @TSB I’m trying to call up as I’ve had money stolen but it’s asking me for a security code that I cannot remember. Please help 🙏🏽

• 
  Alicia Lambert (@glitter__fly17) reported 19 minutes ago from Eastleigh, England

  @NickHickey84 @TSB It’s came up as a notification that I need to change my password as it was part of a data leak. Came through iPhone when I was on the web browser to log in.

• 
  Alicia Lambert (@glitter__fly17) reported 28 minutes ago from Eastleigh, England

  @WhowhatWah @TSB Yeah it wasn’t the app, it was the data site and the thing came from Apple itself but yeah I’m not changing anything yet ! :)

• 
  Alicia Lambert (@glitter__fly17) reported 37 minutes ago from Eastleigh, England

  @TSB just wanted to order dinner but can’t access my account. I’m starving huns help a girl out n fix the servers x

• 
  Ben Sibley (@RealBenSibley) reported 39 minutes ago from Locks Heath, England

  Was anyone else affected by @TSB 's issue whereby they took payment twice? Just wondering if you have had it refunded yet as the 24-48hrs has now passed and I'm still waiting.... 🤦

• 
  Phil Cowell (@shambleclown) reported 53 minutes ago from Fareham, England

  Just taken the leap by switching banks away from @TSB who are absolutely shocking!! Website is rubbish, cannot pay in money at the post office like every other bank and generally shocking customer service.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Jones (@dr_besty) reported 5 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  Munsell Brown (@LizJRudd) reported 7 minutes ago from Stourport-on-Severn, England

  @TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.

• 
  George Thomson (@g2dod) reported 7 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.

• 
  Paschal Ochang (@pascosoft) reported 9 minutes ago

  @TSB The person I spoke with has no idea of how the payment system on the uk government website works and now she is telling me they will cancel my card. This is the second time you guys are canceling my card in a space of 1 year.

• 
  MarcHughes86 (@marc_hughes86) reported 14 minutes ago

  @TSB Not good enough and shouldn’t be an issue in 2026

• 
  Keith Ambler (@keithbfc) reported 16 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  alex martin (@jammyjennypokes) reported 18 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  MarcHughes86 (@marc_hughes86) reported 19 minutes ago

  @TSB yet again I can’t access my money because of your stupid app being down.

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 19 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Rebecca Catherine Viner (@Beckiviner) reported 20 minutes ago

  @TSB your local banking approaches with the other retail managers on your shared carpark and Police that required Maplin support refused to allow me safe passage to the other bank. When i try log in as i cannot recieve the txt autorisation with a broken phone i cannot log in.