TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hampshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Hampshire, England

Latest outage, problems and issue reports in Hampshire and nearby locations:

• 
  Alicia Lambert (@glitter__fly17) reported 1 minute ago from Eastleigh, England

  @NickHickey84 @TSB It’s came up as a notification that I need to change my password as it was part of a data leak. Came through iPhone when I was on the web browser to log in.

• 
  Alicia Lambert (@glitter__fly17) reported 15 minutes ago from Winchester, England

  @TSB I’m trying to call up as I’ve had money stolen but it’s asking me for a security code that I cannot remember. Please help 🙏🏽

• 
  Ben Sibley (@RealBenSibley) reported 19 minutes ago from Locks Heath, England

  Was anyone else affected by @TSB 's issue whereby they took payment twice? Just wondering if you have had it refunded yet as the 24-48hrs has now passed and I'm still waiting.... 🤦

• 
  Phil Cowell (@shambleclown) reported 27 minutes ago from Fareham, England

  Just taken the leap by switching banks away from @TSB who are absolutely shocking!! Website is rubbish, cannot pay in money at the post office like every other bank and generally shocking customer service.

• 
  Alicia Lambert (@glitter__fly17) reported 38 minutes ago from Eastleigh, England

  @WhowhatWah @TSB Yeah it wasn’t the app, it was the data site and the thing came from Apple itself but yeah I’m not changing anything yet ! :)

• 
  Alicia Lambert (@glitter__fly17) reported 46 minutes ago from Eastleigh, England

  @TSB just wanted to order dinner but can’t access my account. I’m starving huns help a girl out n fix the servers x

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pam Cull (@catsPam12) reported 2 minutes ago

  @TSB can’t access the mobile app

• 
  Sam Reed (@tehreedy) reported 3 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  bishbashbosh (@katharvey2112) reported 5 minutes ago

  @TSB app down again, no access to my account

• 
  Kevin Maguire (@RainTown) reported 5 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  Diana (@BohoD1ana) reported 5 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

• 
  Dwayne Pipe (@DwaynePipe19584) reported 6 minutes ago

  @TSB I can confirm I’ve given you my number, I’ve explained im working 12 hours tomorrow so I expect a call today. I have our chat recorded.

• 
  ✨ paige (@paigedanielsxo) reported 8 minutes ago

  @TSB why is my card not working? I can’t use my bank card, contactless or Apple Pay but I can login to online banking?

• 
  graeme Tannahill (@graemeT2010) reported 15 minutes ago

  @TSB app not working yet again when will be fixed

• 
  Dana (@Danaoioioi) reported 21 minutes ago

  @santanderuk @TSB Don't switch to Santander!!!! My switch has been 'completed' and I'm left unable to log onto mobile banking to access my money. They say I have to go into a branch to sort it out!! Fuming.

• 
  Helen May (@Nito_Onna_Helen) reported 21 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.