TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hampshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Hampshire, England

Latest outage, problems and issue reports in Hampshire and nearby locations:

• 
  Alicia Lambert (@glitter__fly17) reported 12 minutes ago from Eastleigh, England

  @TSB just wanted to order dinner but can’t access my account. I’m starving huns help a girl out n fix the servers x

• 
  Alicia Lambert (@glitter__fly17) reported 25 minutes ago from Winchester, England

  @TSB I’m trying to call up as I’ve had money stolen but it’s asking me for a security code that I cannot remember. Please help 🙏🏽

• 
  Alicia Lambert (@glitter__fly17) reported 35 minutes ago from Eastleigh, England

  @NickHickey84 @TSB It’s came up as a notification that I need to change my password as it was part of a data leak. Came through iPhone when I was on the web browser to log in.

• 
  Phil Cowell (@shambleclown) reported 37 minutes ago from Fareham, England

  Just taken the leap by switching banks away from @TSB who are absolutely shocking!! Website is rubbish, cannot pay in money at the post office like every other bank and generally shocking customer service.

• 
  Alicia Lambert (@glitter__fly17) reported 41 minutes ago from Eastleigh, England

  @WhowhatWah @TSB Yeah it wasn’t the app, it was the data site and the thing came from Apple itself but yeah I’m not changing anything yet ! :)

• 
  Ben Sibley (@RealBenSibley) reported 45 minutes ago from Locks Heath, England

  Was anyone else affected by @TSB 's issue whereby they took payment twice? Just wondering if you have had it refunded yet as the 24-48hrs has now passed and I'm still waiting.... 🤦

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 4 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Lucy Dorrington (@TheParentGame) reported 6 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  MarcHughes86 (@marc_hughes86) reported 6 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 13 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

• 
  Mark Parkinson (@parkimc) reported 14 minutes ago

  @TSB any issue with payments coming into account - had 2 faster payments but not in account yet

• 
  GillMeg💙 (@Gillmeg) reported 14 minutes ago

  @TSB That doesn’t help the issue.

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 17 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  k (@kirgo21) reported 17 minutes ago

  @TSB I’m trying to order something and you ***** are not working man

• 
  Jim Gardiner (@jimmyg1972) reported 17 minutes ago

  @96madigan96 @TSB What....cos the app is down while they do maintenance....get a grip

• 
  Rebecca Catherine Viner (@Beckiviner) reported 19 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB