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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Hampshire, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hampshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Hampshire, England

Latest outage, problems and issue reports in Hampshire and nearby locations:

  • shambleclown
    Phil Cowell (@shambleclown) reported from Fareham, England

    Just taken the leap by switching banks away from @TSB who are absolutely shocking!! Website is rubbish, cannot pay in money at the post office like every other bank and generally shocking customer service.

  • glitter__fly17
    Alicia Lambert (@glitter__fly17) reported from Winchester, England

    @TSB I’m trying to call up as I’ve had money stolen but it’s asking me for a security code that I cannot remember. Please help 🙏🏽

  • glitter__fly17
    Alicia Lambert (@glitter__fly17) reported from Eastleigh, England

    @WhowhatWah @TSB Yeah it wasn’t the app, it was the data site and the thing came from Apple itself but yeah I’m not changing anything yet ! :)

  • glitter__fly17
    Alicia Lambert (@glitter__fly17) reported from Eastleigh, England

    @TSB just wanted to order dinner but can’t access my account. I’m starving huns help a girl out n fix the servers x

  • glitter__fly17
    Alicia Lambert (@glitter__fly17) reported from Eastleigh, England

    @NickHickey84 @TSB It’s came up as a notification that I need to change my password as it was part of a data leak. Came through iPhone when I was on the web browser to log in.

  • RealBenSibley
    Ben Sibley (@RealBenSibley) reported from Locks Heath, England

    Was anyone else affected by @TSB 's issue whereby they took payment twice? Just wondering if you have had it refunded yet as the 24-48hrs has now passed and I'm still waiting.... 🤦

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • suzycoos
    E. J. Gill (@suzycoos) reported

    Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

  • Nito_Onna_Helen
    Helen May (@Nito_Onna_Helen) reported

    @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

  • KlaudiaSkoniec5
    Klaudia Skonieczka (@KlaudiaSkoniec5) reported

    @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

  • D_Revatron
    Revatron (@D_Revatron) reported

    @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

  • sparry951
    Simon Parry (@sparry951) reported

    @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

  • jammyjennypokes
    alex martin (@jammyjennypokes) reported

    @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

  • scotland_999
    Capital-1 (@scotland_999) reported

    @TSB Just had the worse customer service tonight. Called TSB re and unauthorised charge for PlayStation. I got a call taker who clearly does not have a personality or ability to speak English. She was so unwilling to help or go the extra step. No good.

  • ibhinnPeadar
    Peter Irvine (@ibhinnPeadar) reported

    @TSB_News @TSB 3 months of problems accessing funds through a dysfunctional app. You have nothing to crow about.

  • My_Living_Hell
    Paul (@My_Living_Hell) reported

    @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

  • chinnyweasley
    chinnyweasley (@chinnyweasley) reported

    @TSB I’ve been told to go to a branch to open an account. However the nearest branches near me are only open between 10am to 4pm with the counter being closed on Saturdays. How is someone working full time supposed to go?