TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Grangemouth, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Grangemouth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Grangemouth, Scotland

Latest outage, problems and issue reports in Grangemouth and nearby locations:

• 
  Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported 16 minutes ago from Cumbernauld, Scotland

  @chloexxxh @TSB Several U.K. banks also have the same issue.

• 
  Nicola Sweeney (@nicolasweeney94) reported 26 minutes ago from Whitburn, Scotland

  @TSB banking app down again ? Fed up with this

• 
  Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported 39 minutes ago from Cumbernauld, Scotland

  @TSB @amyblibs Please @TSB This time accept that a problem exists and don’t ask customers to ‘check’ things. It is not just a TSB problem 3 of my other banks I have accounts with have the same problems. Maybe Base24 system needs a reboot ;-)

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NUFC (@nufcscot) reported 10 minutes ago

  @TSB @JJBmufc Lesley , when you try and log in there’s a message telling people you are aware app is down, you’d think they would have let you know !

• 
  Innovation Festival (@innovfest) reported 10 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  Poppy Fields (@Teresa2611) reported 14 minutes ago

  @TSB I need to register a power of attorney but the phone & online keeps asking for account details. We don’t have account details & we don’t have TSB accounts ourselves. We just need to register the LPA with you. Help!!

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 16 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Allibalibee (@AllisonKomorows) reported 16 minutes ago

  @TSB what's going on? App not working again!!

• 
  Sam Milne (@sammilne91) reported 17 minutes ago

  @TSB I’m currently trying to pay a bill, I’ve approved it on the app and tried to continue on website but I’m just getting 4 green dots and nothing happening?

• 
  Paul (@My_Living_Hell) reported 20 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  Steve Milligan (@Stevemills76) reported 20 minutes ago

  @TSB @Zarzar792095 You must be aware of it because your app states that you’re working on it! How come your app is so bad?

• 
  Helen May (@Nito_Onna_Helen) reported 22 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  Lawrence M-M (@prop_power) reported 27 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!