TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  Phil Seyers 🇺🇦 (@philseyers) reported 12 minutes ago from Gloucestershire, England

  @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

• 
  MB25309 (@MB25309) reported 18 minutes ago from Gloucestershire, England

  The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

• 
  Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported 47 minutes ago from Cheltenham, England

  @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jamie robertson (@pinkjockalypse) reported 7 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  MandyJ (@mjmjejkj) reported 13 minutes ago

  @TSB App down yet again. Send DM message failed!!

• 
  George Thomson (@g2dod) reported 18 minutes ago

  @TSB your app is down it is saying that there is no Internet connection, well it can't be as I have just sent this message from the same device so it is lying

• 
  claire (@claire_1986w) reported 18 minutes ago

  @TSB I closed the app down and started again and it has worked,

• 
  alex martin (@jammyjennypokes) reported 23 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  ✨ paige (@paigedanielsxo) reported 24 minutes ago

  @TSB why is my card not working? I can’t use my bank card, contactless or Apple Pay but I can login to online banking?

• 
  Paul (@My_Living_Hell) reported 25 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  Poppy Fields (@Teresa2611) reported 26 minutes ago

  @TSB I need to register a power of attorney but the phone & online keeps asking for account details. We don’t have account details & we don’t have TSB accounts ourselves. We just need to register the LPA with you. Help!!

• 
  Miss B (@MissB_Yr6) reported 28 minutes ago

  @TSB hi, I’m trying to open a new account with you but every time I get to the “summary” page and press “submit”, nothing happens. I’ve tried 4 times on 3 different days now. Can you help?

• 
  Claire Morrison (@claireywurly) reported 31 minutes ago

  @TSB my dad needs a new bank card as the contactless doesn’t work, he tried in app however as it’s a joint account it has only sent for my mum. The nearest branch is 30 mins away and he is unconfident on the phone, can you please help