TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  MB25309 (@MB25309) reported 43 minutes ago from Gloucestershire, England

  The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

• 
  Phil Seyers 🇺🇦 (@philseyers) reported 52 minutes ago from Gloucestershire, England

  @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

• 
  Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported 54 minutes ago from Cheltenham, England

  @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Igor The Giant (@IgorGiant) reported 8 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Nicole Barlow (@Nicole_Barlow1) reported 8 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Joanne (@hain_joanne) reported 10 minutes ago

  @TSB Joke, what's with the silly error messages

• 
  Zarzar (@Zarzar792095) reported 12 minutes ago

  @TSB why is the app down again?

• 
  Dwayne Pipe (@DwaynePipe19584) reported 13 minutes ago

  @TSB I can confirm I’ve given you my number, I’ve explained im working 12 hours tomorrow so I expect a call today. I have our chat recorded.

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 14 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Joanne (@hain_joanne) reported 16 minutes ago

  @TSB Hi TSB, Ive updated my phone number for 2 yrs now however I always get a text when trying to pay for something with old number,, multiple times, Ive tried to sort this out, chat, Twitter etc, its getting very annoying. I wanted to resolve the previous issue with you first

• 
  Tony Drake (@TonyDra61431085) reported 19 minutes ago

  @TSB is legal for you to send defaults to a different address where I've never lived at or registered with you. What action has been taken against your rogue employee working in your customer relations department, oh this is 189th time of asking

• 
  MandyJ (@mjmjejkj) reported 21 minutes ago

  @TSB App down yet again. Send DM message failed!!

• 
  Maz Scotland (@6pmIsWineTime) reported 21 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience