TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  MB25309 (@MB25309) reported 14 minutes ago from Gloucestershire, England

  The TSB Bank website looks to be down! A bank website down, in this age has it been hacked? Doesn’t give me much confidence! @TSB @BBCNews @SkyNews

• 
  Vistoso 🇿🇼🇬🇧 (@ItsRuramayi) reported 22 minutes ago from Cheltenham, England

  @TSB customer service on the phone is ATROCIOUS! twice in the past month when I’ve had to call them they’ve sent me from wrong department to wrong department. I have been on the phone for 2 hours each time just to get my online banking login sorted. WTH

• 
  Phil Seyers 🇺🇦 (@philseyers) reported 56 minutes ago from Gloucestershire, England

  @TSB your mobile banking app does not appear to be working this morning. I can't even get to the landing page. Are you aware of any reason for this?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Haleema (@Haych1529) reported 3 minutes ago

  @TSB why is the app down once again, honestly it’s getting quite pathetic!

• 
  Jim Gardiner (@jimmyg1972) reported 5 minutes ago

  @96madigan96 @TSB What....cos the app is down while they do maintenance....get a grip

• 
  MBUR337 (@MBUR337) reported 7 minutes ago

  It’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?

• 
  Minter79Man (@Minter79Man) reported 9 minutes ago

  @TSB App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  claire (@clpearse) reported 10 minutes ago

  @TSB @DJQueen_E Same here. No idea if my BAC transfer worked. App didn’t work at all initially, now slow and glitchy

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 10 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  James Smith (@metaled92) reported 11 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  Paschal Ochang (@pascosoft) reported 11 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  MBUR337 (@MBUR337) reported 18 minutes ago

  @TSB is TSB having problems servicing its lending debt to their credit card customers? Many customers reporting that TSB are sending customers letters threatening to suspend cards with in 30 days if they do not agree to new higher minimum payment terms despite customers 1/

• 
  Karen Payne (@KarenPayne65912) reported 18 minutes ago

  @TSB app not working again 😡