TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gillingham, England

The most recent TSB Bank outage reports came from the following cities: Southend-on-Sea.

City	Problem Type	Report Time
Southend-on-Sea	Mobile App	2 months ago
Southend-on-Sea	Login	7 months ago
Gravesend	Login	10 months ago
Chatham	Login	2 years ago
Chatham	Transactions	2 years ago
Rochester	Mobile App	2 years ago

Community Discussion

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TSB Bank Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

• 
  Joanne Porter 💙 (@joannelesleywil) reported 49 minutes ago from Gravesend, England

  @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pam Cull (@catsPam12) reported 7 minutes ago

  @TSB can’t access the mobile app

• 
  Keith Ambler (@keithbfc) reported 9 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  Potters (@spotter75) reported 9 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  Lawrence M-M (@prop_power) reported 13 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Rebecca Catherine Viner (@Beckiviner) reported 14 minutes ago

  no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.

• 
  Revatron (@D_Revatron) reported 14 minutes ago

  @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

• 
  SarahNicPA101 (@SPa10165557) reported 17 minutes ago

  @TSB Well it’s hellish and useless, just been cut off by the fraud line when I was being transferred to a human. No I will not discuss this on here. I will need to travel to a branch on Monday. Utterly useless non service

• 
  Pam Cull (@catsPam12) reported 18 minutes ago

  @TSB @DJQueen_E Site down again

• 
  Simon Parry (@sparry951) reported 22 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

• 
  Lee Hewat (@Leehewat28) reported 23 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.