TSB Bank

Is TSB Bank down in Gillingham, Kent, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Gillingham, Kent, England 12/24/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ant_lambert John Lambert (@ant_lambert) reported

    @TSB unable to set up mobile banking app keep getting authentication failed error message

  • genarmiolia Maz 🇺🇦 ✌️ (@genarmiolia) reported

    @TSB Hello I’m on hold with your colleague Ahmed on the customer care line. I have asked him about a charge that was levied against my mortgage on the 20/06/22. I’ve been on hold now for around 15 minutes. I’m wondering if he’s just stuck me on hold so I will terminate the call.

  • pmcfarlane Pamela Fisher (@pmcfarlane) reported

    @TSB are there any issues with your Internet banking today? Trying to sort banking out and it is incredibly slow. Very frustrating

  • dennysunderland dennysunderland (@dennysunderland) reported

    @TSB Are there any problems with debit cards today? Both my bookies have refused deposits

  • MulleeTheManc MulleeTheManc (@MulleeTheManc) reported

    @TSB I do enjoy that it says here to help phone lines open until 10 pm when it’s just an automated service that’s can’t give me the answer I want, shocking service

  • rbswft Rob (@rbswft) reported

    @TSB Is there a more instant way to get help? As you're replying to tweets almost immediately could you perhaps call me to solve my problem? I'm up to 40 minutes on hold now, by the way...

  • SofieWatt Sofie Watt (@SofieWatt) reported

    I have never experienced customer service as terrible as @TSB !!!!!!

  • Joe_Clemo JC (@Joe_Clemo) reported

    @TSB here is a tip to improve customer service/ waiting times as I can see you’re down on the scoring list.. If you want machines to replace staff, have more than one. Especially in a branch where the local community age group is higher than normal.

  • MrTobyWilliams Toby Williams (@MrTobyWilliams) reported

    @TSB Badly let down by TSB a few times in the last month. Failed several times to pay for a holiday so used another bank account. Now can't login to app whilst away. Will be closing both joint and personal accounts ASAP on return. Too much hassle.

  • Queen_Matilda_ LynnLouiseJones (@Queen_Matilda_) reported

    @WorldFamousHot1 @TSB They did actually tell me to think back as to when I thought it could have happened. I’d bought a takeaway and signed up to the website. I went on and deleted my card details. Nothing since.