Is TSB Bank down in Christchurch, Dorset, England?
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Christchurch, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at TSB Bank
TSB Bank is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (55%)
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Transactions (20%)
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Website (20%)
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Login (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
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Simone Allen
(@SimoneBruv) reported
from
Bournemouth, England
@tsb why are you declining my payments ?? When I check and check again and my balance is enough for what I am paying for !!!!! Can’t wait on the phone all afternoon - anyone else having problems again 🙄
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Andy Mutton #NHSLove💙
(@AndyMutton1) reported
from
Poole, England
Well thanks @TSB insurance the one time I need you you tell me that my problem of a month or so isn't covered and comes under gradual deterioration. Not happy will not be renewing next year.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew
(@Matthew06372804) reported
@TSB @_Milli_Milli I have done all this. Even got them to delete internet banking and reregister. Went back through the checkout and went to authorise payment again and exactly the same problem. Iv literally opened up another account and transferred money into that so I could access it
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Glittery Rose
(@rose_glittery) reported
@TSB This is completely unacceptable. People are struggling especially in this climate where people are having to make ends meet. I believe we are all entitled to some compensation considering there was a similar blunder last year which locked people out of their accounts. Fix up
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Stephen Lyons
(@slyons79) reported
@TSB DO YOU KNOW WHO YOU HAVE TAKEN DUPLICATED PAYMENTS FROM OR DO WE NEED TO GET IN TOUCH TO LET YOU KNOW? HOW LONG UNTIL YOU FIX THIS ISSUE. DO YOU KNOW WHAT DATES YOU TOOK DUPLICATE PAYMENTS FROM - IS IT JUST 2ND MARCH OR ARE THERE OTHER DATES. SOME ACTUAL INFO WOULD BE NICE TSB!
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Ghost
(@GhostDNB_) reported
This is my 5th time messaging you on here now without a response - @TSB please provide an update on the current situation with the duplicate transactions issues. I am missing out on a lot of money. #TSB
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ian garrison
(@ianagarrison) reported
@TSB How on earth are TSB going to explain this one away? We went through weeks and weeks of pain not so long ago, and now we're back to this terrible situation. The comment about there being a small proportion of Customers affected is madness. Just how many is it TSB?
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Ange & Cookie 💛
(@AGArtSci) reported
@TSB @Tuck_Ents My account has been wiped out, will the money be put back in or do I have to contact you? What an absolute nightmare. Never ending problems with TSB.
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𝕿𝖍𝖊𝕭𝖎𝖙𝖙𝖊𝖗𝕽𝖊𝖖𝖚𝖎𝖊𝖒
(@theindigosystem) reported
@shantelle72 @TSB Seems like an unrelated issue.
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Lee McManus
(@leemac1872) reported
@TSB This isn’t good enough sitting with no money in my account because of this error. Customers should also be compensated for this.
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emma stacey
(@ems970) reported
@tsb communication is very poor . Have spent all morning trying to sort out a duplicate payment with the company - only to find out it’s (another) tsb issue
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annette brown
(@annettebrown12) reported
@TSB I am very unhappy with this error on your behalf TSB. I find this extremely upsetting when i have read some of the replies you have issued to some costumers,we all have families,bills etc to pay and the fact you didnt even have the decency to email,call or a message. Shocking...