TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 03/12/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (10%)

    Website (10%)

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • SwailesRuth Ruth Swailes (@SwailesRuth) reported

    @TSB It's the reason my daughter closed her account with you, she struggled I access cash when she needed it, and I'm thinking of doing the same. It shouldn't be this difficult to access my own money.

  • LordWilsonVILLA LordWilsonVILLA🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿UAI (@LordWilsonVILLA) reported

    I've had a @TSB online banking account for about two years and the security is so good they won't even allow me to log in to it. And surprise surprise the balance is still ZERO It's a good job I didn't pay in as I wouldn't be able to get my money out!!!

  • DannyGodfrey23 Danny Godfrey (@DannyGodfrey23) reported

    @lauren_k_moore @TSB No worries. My partner is an ombudsman manager for the service. TSB will be liable as they should be doing security checks on things like that. Doubt you’ll have a problem getting the money back & potentially compensation. Good luck & best wishes to your grandad! @financialombud

  • s_ormiston Sam Ormiston (@s_ormiston) reported

    @lauren_k_moore @TSB Hi Lauren, I’m so sorry to hear about this, it’s absolutely awful. I’m a Reporter at MyLondon, could I DM you about this please?

  • LordWilsonVILLA LordWilsonVILLA🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿UAI (@LordWilsonVILLA) reported

    @TSB We've been through this a few times before, you send me new log in details I try them and each time it won't let me sign in. I opened the account for the great rates and offers over 3 yrs ago, at the time as these have finished it would be better to close the account. I'llDM you

  • eeeefah aoife (@eeeefah) reported

    @TSB if been blocked access my account on internet and mobile banking for no reason?

  • shambleclown Phil Cowell (@shambleclown) reported from Fareham, England

    Just taken the leap by switching banks away from @TSB who are absolutely shocking!! Website is rubbish, cannot pay in money at the post office like every other bank and generally shocking customer service.

  • northernbirdy northernbirdy 🇺🇦 (@northernbirdy) reported

    @lauren_k_moore @TSB I know it feels uncertain now, but I’ve come across victims of crimes like this dozens of times. Your grandad will get his money back. It’ll take a little while and Easter won’t help with that but he’ll be fully reimbursed.

  • JonBurton_ Jon Burton (@JonBurton_) reported

    @TSB I'm considering switching our household to your current account service. Can you answer some questions for me? Thread follows 🧵

  • twittheNeil Neil Christie (@twittheNeil) reported

    @TSB Now 7 working days, so we’re assuming that it’s gone missing. Does my relative have to start all over again, or can User ID and password be used again?