TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported 25 minutes ago from Weston-super-Mare, England

  @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

• 
  Mark (@MarkAnstee2) reported 54 minutes ago from Weston-super-Mare, England

  @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

• 
  sofia (@sofiaBswaine) reported 54 minutes ago from Barry, Wales

  @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 8 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  Tina Joanne (@TinaTribe1) reported 10 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 10 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  John ⚡️ YCC (@cookiesworld) reported 12 minutes ago

  @Ginger_Tucci @TSB Having the same issues zero ⭐ review

• 
  Emma Holman (@emmah80) reported 15 minutes ago

  @TSB is there an issue with TSB accounts accepting bank transfers? Been trying all day to put some money in my son’s account.

• 
  MBUR337 (@MBUR337) reported 15 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  Sharon mckay (@martell0507) reported 17 minutes ago

  @TSB why have you gone ‘ block the card’ mad ?? I know you have to be anti fraud but your settings need changing . I get my card blocked on almost every credit card transaction and now my daughter on her current account debit card ! Time to change banks

• 
  Phillip Lloyd (@PhillipLL) reported 22 minutes ago

  @TSB OTP not working to log in to online account

• 
  Ginger Tucci (@Ginger_Tucci) reported 22 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  Martinf68 (@Martinf683) reported 24 minutes ago

  @idonttwit2 @Ginger_Tucci @TSB I've not had any issues with the sanny app. Halifax is ok so is nationwide