TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 12/04/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • EileenD1961 Eileen Dunn (@EileenD1961) reported

    @13eardface @TSB Same issue. Closing straight away

  • farinha_andre andre farinha (@farinha_andre) reported

    @TSB what is wrong with your ****** online? earlier I was able to access my account once, now it just gets stuck on securing device 🤬🤬🤬

  • Mad4it67 Steve Jackson (@Mad4it67) reported

    @TSB Hi if my monthly fixed rate bond expires on 11 Nov 25 is the rate give locked down once I give my instructions I am aware the the BOE may cut rates again next week so wanted to ensure the rate I have been told is in stone

  • twittyhaj Lady No BS 🐶🌍💖 (@twittyhaj) reported

    @TSB @DFreem82 Is anyone working today? Can't speak to complaints, can't speak to disputes, messaged sat, responded sun, then transferred to another chat queue. Waiting on a response since sun. Advised I was emailed. No email. I’m tired so coming off the phone. Almost an hr waiting its a joke

  • carlp1977 Carl Phillips (@carlp1977) reported

    @TSB why won't your app open on mobile? Have been trying to log in for the last 2 days but it fails to open

  • authordssmith Don Smith (@authordssmith) reported

    @santanderuk @TSB You now have an even bigger bank with more customers that have to wait 3-5 working days for an email to clear. 2025 and they can’t process an email any quicker than that. Don’t make the mistake of banking with these incompetent people.

  • DFreem82 benhorin (@DFreem82) reported

    Been on chat all day and on the phone for over an hour with @TSB - all I can say is, SPEND CASH and KEEP CASH ALIVE - We are help prisoners by process we never agreed to that keeps getting more and more prohibitive. This is how tech imprisons us, stay free, use CASH!

  • burnleygirl Tracy White (@burnleygirl) reported

    @TSB Is it just me that can't access the app? Last night or this morning

  • leec2599 leec2599 (@leec2599) reported

    @TSB @13eardface Im the same is there a fix in place for this?

  • KippaxRyan92 🅁🅈🄰🄽 (@KippaxRyan92) reported from Blackpool, England

    Happy to bank with @TSB just come off the phone to customer services unfortunately they can't speed up the refund process but the advisor I spoke to was brilliant. All in all 10/10 for customer service.