TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 02/25/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Website (22%)

    Website (22%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • teenybash6 teenybash 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@teenybash6) reported

    @TSB on line banking down again. Unable to transfer money

  • PearlofagirlUK Lynsey (@PearlofagirlUK) reported

    @TSB your customer service is terrible. Your app and online services are so basic that you have no option to call and sit in a queue to speak to somebody time to swap - I’m done!!

  • morrisonnicole_ Nicole Morrison (@morrisonnicole_) reported

    @Four_X_2K3 @TSB Both mine and my partners card aren’t working either! It’s 100% @TSB side that isn’t working

  • PearlofagirlUK Lynsey (@PearlofagirlUK) reported

    @Nicoladempsey99 @TSB Yes it is. I’ve just managed to cust service after waiting an age. It’s started last night and still isn’t fixed it’s a @TSB problem. Why they don’t communicate with their custs on app, website, socials to save us hours of trying to speak to someone #poorservice time to switch

  • jodie_jan Jodie (@jodie_jan) reported

    @TSB trying to pay my gas and electric bill but it keeps being declined 🤔 can anyone help?

  • mrsnbibi mrs n bibi (@mrsnbibi) reported

    @TSB Internet banking down once again says there is a technical issue!

  • iantook Ian Took (@iantook) reported

    @TSB hi what's going on with the verification code messaging service? Trying to pay my bills and waiting for TSB to send me a code....

  • NeilWilzon Neil Wilson (@NeilWilzon) reported

    Can anybody at @TSB tell the director Adam banks to get some staff! This is utterly unacceptable! One hour and 15 minutes in a phone queue. Sort out your customer service.

  • 77alanb77 Alan Begg 🏴󠁧󠁢󠁳󠁣󠁴󠁿 ☮️✌ (@77alanb77) reported

    @TSB Your app is ****. That is the tweet.

  • Raul_Xandre Raul Alexandre (@Raul_Xandre) reported

    @welshgy @TSB I got told they aim to fix it asap and to try again in 1 hour