TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 11/25/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • cargendave Dave Scott (@cargendave) reported

    @tsb this is beyond a joke. Spoke to one of your operatives who advised this was because last person didn't clear the issue properly, he said he'd fixed it. Just went to log on and - you've guessed it no access ! This is crazy, you are stopping me operating my business

  • DryBoak Coffee Please (@DryBoak) reported

    @TSB Hi, how long does it normally take for an U-19 debit card and PIN to arrive (account opened 2 weeks ago, online banking working)? Thanks

  • HelenRichards90 Helen Richards (@HelenRichards90) reported

    @TSB morning, after some advice please! Ordered something from a website yesterday…confirmed with the retailer only one order has gone through however 2 pending payments? Thank you

  • lauriefletcher Laurence Fletcher 💙 (@lauriefletcher) reported

    @TSB can’t get through to “customer service” to find out why I’ve received a statement for a credit card I cancelled 2 months ago. I even have a letter from you confirming the closure of the account. Not great security!

  • incey_wincey Caelan 🏳️‍🌈 (@incey_wincey) reported

    Made the mistake of wanting to book an online supermarket shop. This is bad when you bank with @tsb and their app is broken, again. 3 reinstalls, countless SMS codes, same error message. I know I can log to the website but I can't authorise payment there!

  • DJPAULBURKE1 DJ PAUL BURKE (@DJPAULBURKE1) reported

    Sick and tired of being unable to use the @TSB app to access my account. First they close all the branches near me then they make it impossible to bank using the app. I'm 100% looking to swap banks now, had enough of this crap. I dont need the stress!

  • IDetestSNP 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@IDetestSNP) reported

    @TSB Cheque missing after being posted to TSB on 24/11/22. Have spoken to "Zoe" customer service agent about complaint, not happy with the result so I asked to speak to someone above her and was duly informed that there is no one. I have GOT to PAY for this DIRE SERVICE.

  • naheemster Naheemster (@naheemster) reported

    @TSB Is there a problem with your online banking and the app ? Been trying to log in for the last few hours and keeps telling me "Sorry there was an unexpected error". So frustrating get it sorted 😠

  • BenWhitaker5 Ben Whitaker (@BenWhitaker5) reported

    @TSB Hi. I tried to open an account online but my connection dropped out and an error message was shown. Can you please tell me whether an account has been opened or not? I got as far as the overdraft page. Thanks.

  • MrPaulMartinS Paul Martin (@MrPaulMartinS) reported

    @TSB app is not working on any of my devices. I am asked to set up device again, but when I try it rejects one time password?