TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 03/30/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (15%)

    Website (15%)

  4. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarahec1985 Sarah Collins (@Sarahec1985) reported

    Hi @TSB my father has recently passed away but the funds in his account that are to pay for his funeral are in a joint account with his wife who has dementia. Can you advise how we access these funds please.

  • JJDln JJDn (@JJDln) reported

    @TSB Is there a reliabilty issue with your curremt version chip and pin cards? I had my old style card for its entire life yet the new cards keep failing! This time I'm cardless abroad. Grrr.

  • EgadsItsRaining Lord Emma Gimona III (@EgadsItsRaining) reported

    @TSB You sent my husband's statement (which he paid £5 for!) and it has not arrived to our destination. Your customer service rep hung up when he asked for help. All that sensitive information was released without a signed for/registered post. What are you going to do?

  • kwgordonso EST-Fitness | Gordon So (@kwgordonso) reported

    @sarahyhirons @JimJimsmith61 @TSB So far fast and reliable. Though it's an online-only account it gives full service for speed, efficiency and quick customer service.

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @pinkjockalypse @TSB @tsb never believe fault reports - you just get told to reinstall the app or delete cookies, neither of which have ever solved any IT problem. Their system is still bodged from the 2018 collapse. Change banks.

  • Mark_P0x0n @MarkPoxon@mastodonapp.uk #FBPPR (@Mark_P0x0n) reported

    @TSB What's wrong with your email-based process (i.e. not ORIGO) for transferring funds held in one my ISA savings account to another Stocks & Shares ISA provider? Why does it take 45 minutes to speak to your ISA support team (we kept being put through to your retail team).

  • _Anti_Social_M M (@_Anti_Social_M) reported

    @TSB Disgusted with the (lack of) service from your ‘flagship’(?) Edinburgh branch on Wednesday when trying to make a CHAPS payment. Lots of eye rolling and sighing, broadly summarised at ‘can’t be bothered’ from all staff. Livingston on the other hand were excellent on Thursday

  • Country_Steve Steve Cook (@Country_Steve) reported

    @TSB Not to worry, I logged out & back in and it was working

  • NsfwCryptox Crypto (@NsfwCryptox) reported

    I have seen a single @TSB customer recurve there cost of living payment yet even though they r usually fast

  • cjball_london Chris John Ball (@cjball_london) reported

    @SKinnock @TSB I'm a carer, I'm sorry but this is performative. The fact that a Labour Govt are pushing ahead with pernicious cut to support for disabled people and carers without first having had the results back from the sham consultation speaks volumes as to your intent.