TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 11/24/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • oldclassiccar Old Classic Car (@oldclassiccar) reported

    Lots of unhappy people in local @TSB today, being refused service by employee behind the screen, instructing everyone to use the automated pay-in machine. Great way to shred any remaining customer loyalty #tsb

  • GideonArchers Luca-John (@GideonArchers) reported

    @TSB when will you fix the Apple problem? I ordered a apple MacBook nearly 2 months ago and now the payment wont process. Talked to you guys on the phone and apparently it’s a “top” priority and a TSB issue. My order is going to be cancelled on the 29th if it isn’t sorted😕

  • antonvwoodward Anton Woodward OBE (@antonvwoodward) reported

    @TSB You wanted more info about the approve button not working on your app. So, I've helpfully retweeted 42 other tweets about the exact same problem. Sort it out!

  • lowtmusic KANYE NOT (@lowtmusic) reported

    @TSB Painful at this point - unable to use services all night and now cannot even login to app or browser since this update as won’t let me even enter MI

  • conwaychats Niall Conway 🌈 (@conwaychats) reported

    @TSB I have used my card earlier today and it was all fine, ten minutes later I have gone to used it elsewhere and the card machine screen wouldn't move on to the pin entry screen. I presumed the machine was having problems but gone to use my card elsewhere and same thing?

  • AmazingUmbrella SchmAmazingSchmUmbrella (@AmazingUmbrella) reported

    @TSB the login menus have changed on your website? It's asking for direct inputs rather than drop downs. Is that correct? I want to login to online banking but can't because it's different than usual.

  • ashridgepf Jane King (@ashridgepf) reported

    Apart from pulling their rates at short notice, credit where its due, @TSB service is on fire right now !!

  • Herm_inator Hermes Carlyon (@Herm_inator) reported

    @TSB Oh, and if the approval button in the app is working you still have to enter an online password. Trying to buy something for 20 quid and there’s more security than Fort Knox. TSB you really suck.

  • BirdingEcosse David Slater (@BirdingEcosse) reported

    @CJWildlife @TSB sorry CJ Wildlife but the secure payment from TSB just isn’t working, 30 minutes trying to place an order. Off to shop elsewhere.

  • kristinacimova Kristina Cimova (@kristinacimova) reported

    @TSB the approve payment function doesn’t work is there an issue with the app?