TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 01/13/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • chi_angry AngryChi (@chi_angry) reported

    @TSB Thanks Phoebe, but your service website actually says that mobile and internet banking are 'Unavailable' as of now. The frequency your systems go down is shocking and exactly the reason your not my primary bank. I'll be looking into moving this secondary acc now...

  • Adamjee_52 COYG!!! 🔴⚪ Future looks bright! (@Adamjee_52) reported

    @scottyboylanark @TSB Yes pal, got the same problem

  • ALBennett89 Aaron L Bennett (@ALBennett89) reported

    @TSB @venga212 It's not just that @TSB. I've just been to the cashpoint and it's down.

  • Luke51724941 Luke (@Luke51724941) reported

    @TSB @chi_angry It's not acceptable! I need to access my account, this is such a regular thing.

  • PPdawg Paresh P (@PPdawg) reported

    @TSB can’t access my mobile app nor make any online purchases.

  • mtlittle1 Mim (@mtlittle1) reported

    @Luke51724941 @TSB @Beamishphotos sorry buddy, hope it gets sorted soon. You can tell I'm fuming by the amount of errors in my last response!! They can't just leave people with no access to funds - particularly if it's affecting cashpoints?!

  • Karlos_Albertos Karl Murch (@Karlos_Albertos) reported

    @TSB Hello. Is there a problem with your internet banking? I can not log in in either on the the app or the website. I also can not use my card for transactions.

  • King_Dave_Toon David Grieve (@King_Dave_Toon) reported

    @TSB You do know that there are a lot of people trying to sort out their tax returns this month? To have no access to either my personal or business accounts (again) right not is rather annoying. ERR174: Sorry, something went wrong

  • Derry29_ Derry Heap (@Derry29_) reported

    @TSB why is my card not working cannot access your online bank and got my dealer waiting

  • Lukefez Luke fecowycz (@Lukefez) reported

    @TSB online card payments not working