TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 02/25/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Website (22%)

    Website (22%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonKewin Simon Kewin (@SimonKewin) reported

    @TSB @shaunus67 Not working for me either. Why DM rather than explaining to everyone?

  • HomeEdWalkers Florence (@HomeEdWalkers) reported

    @TSB is there a problem with business online login. Keep getting ERRSCA02: Sorry, something went wrong when trying to log in

  • ChauffeurEssex We Chauffeur You (@ChauffeurEssex) reported

    @TSB appalling service, can’t approve any payments due to fault your end since activating the system - 1 week and counting, shocking as I’m sure I’m not alone

  • ash52craig Ashley Craig (@ash52craig) reported

    @TSB morning I have an error code of ERRSCA02 while logging on to online banking ? .

  • Jonathan_Rowson Jonathan Rowson (@Jonathan_Rowson) reported

    Apparently they just needed to check basic things like name and address. Fair enough. But when you don’t hear back, why close the account and turn my financial life upside down? Isn’t that a bit drastic? Not least after a 23 year customer relationship with @TSB

  • Jonathan_Rowson Jonathan Rowson (@Jonathan_Rowson) reported

    I don’t want to catastrophise. I’ll start with a new bank swiftly, do the necessary admin and get on with my life. But can I just say, @TSB - this is a shocking way to treat a customer! I plan to refer the case to the financial ombudsman to help prevent it happening again. 🙏

  • shep65782423 shep (@shep65782423) reported

    @TSB @lee_fuller_ I’ve resetted and still not working. App is working however online banking is not

  • philmck74 PM (@philmck74) reported

    Why oh why would anyone chooses to bank with @TSB is beyond me, moved most of my banking away approx 5 yrs ago due to very poor service. Ombudsman awards complaint in my favour, still trying to sort the issue. 3hrs on the 📞 2hrs in branch & still no further🤬🤬🤬

  • kennyyoungadi Kenny Young 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kennyyoungadi) reported

    @TSB @southayrshire Is there a problem with online payment system? Payment not going through

  • louiseselrick Louise Elrick (@louiseselrick) reported

    @TSB your customer service is awful!!!! Partner stuck abroad you are declining all his transactions and you refuse to call him?! He has to call you?He can’t when he can’t top up the phone! We have been in branch twice before he travelled and you assured us this wouldn’t be issue!