TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Mark (@MarkAnstee2) reported 13 minutes ago from Weston-super-Mare, England

  @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

• 
  sofia (@sofiaBswaine) reported 17 minutes ago from Barry, Wales

  @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

• 
  Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported 34 minutes ago from Weston-super-Mare, England

  @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chicco (@Charles28705991) reported 6 minutes ago

  @MarleyBoxer14 @TSB_News @TSB Ive had major issues with santander that stretches back nearly 2 decades sadly now will probably have to go through it all over again, without doubt the worst people I've delat with in 40yr.😒

• 
  MBUR337 (@MBUR337) reported 8 minutes ago

  @TSB is TSB having problems servicing its lending debt to their credit card customers? Many customers reporting that TSB are sending customers letters threatening to suspend cards with in 30 days if they do not agree to new higher minimum payment terms despite customers 1/

• 
  Michelle Buchan (@M_Buchan) reported 11 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Munsell Brown (@LizJRudd) reported 11 minutes ago from Stourport-on-Severn, England

  @TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 19 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney

• 
  Peter Irvine (@ibhinnPeadar) reported 20 minutes ago

  @TSB_News @TSB 3 months of problems accessing funds through a dysfunctional app. You have nothing to crow about.

• 
  claire (@clpearse) reported 21 minutes ago

  @TSB @DJQueen_E Same here. No idea if my BAC transfer worked. App didn’t work at all initially, now slow and glitchy

• 
  Andy Harcup (@AndyHarcup) reported 22 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  NUFC (@nufcscot) reported 26 minutes ago

  @TSB @D5013956430594 You know it’s down . As there’s a message saying you do .

• 
  Stephen Jackson (@ssjackson77) reported 31 minutes ago

  It's one thing to log in to the TSB app and get a 'We weren't able do that' message when trying to transfer money or make some other request. But this morning I get that notification when simply attempting log in. I've been trying for over an hour ... 🙁 @TSB