TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 11/19/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • BirdingEcosse David Slater (@BirdingEcosse) reported

    @CJWildlife @TSB sorry CJ Wildlife but the secure payment from TSB just isn’t working, 30 minutes trying to place an order. Off to shop elsewhere.

  • parker_cheyne Christine (@parker_cheyne) reported

    @TSB I am@unable to approve payments on the app, has been like this for a few days and then wasn’t able to chat online as service wasn’t in operation at the time! Had to transfer to bank account with another bank to then authorise the payment from there

  • guinness1968 Graeme Innes 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@guinness1968) reported

    @kristinacimova @TSB TSB reluctant to advise that there is a major issue with ‘Approve Payment’ feature on the app. Instead they’ll ask for more information, for your device, operating system, what app version. They’ll ask you to uninstall / reinstall…blah, blah…. It’s a TSB issue.

  • brendonmac07 brendon (@brendonmac07) reported

    @TSB I’m trying to approve payments on my app and this is not working , can it be looked at

  • joodles15 joodles (@joodles15) reported

    @TSB Just on the website. It’s easier for me to view on the website. Device has been off and I’ve cleared history and still it won’t work

  • ashridgepf Jane King (@ashridgepf) reported

    Apart from pulling their rates at short notice, credit where its due, @TSB service is on fire right now !!

  • kerrymThompson 𝕂𝕖𝕣𝕣𝕪 𝕋𝕙𝕠𝕞𝕡𝕤𝕠𝕟 👩🏼‍🦼 (@kerrymThompson) reported from Milton Keynes, England

    @TSB Are you fixing the issue with your app I’m still unable to approve payments I need to pay my bills…. I’m going to start occurring charges soon… that yes I will be sending you TSB the bill for! It’s getting ridiculous now!

  • sarannej Floweroscotland (@sarannej) reported

    @TSB Still nothing. Same problem with a frozen button.

  • AndyGodsall Kernow Santa (@AndyGodsall) reported

    @TSB What is going on with you - my wife is trying to sort out a payment and the 6th question you have asked her in order to establish if she is who she says she is to ask 'do you go to church?' - WTF do that have to do with you!? #tsb #getreal #toomuch

  • glenn_armitage Glenn Armitage (@glenn_armitage) reported

    @TSB fix the approve payment function on the app