TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 11/30/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Bonnie_cl Bonnie_cl (@Bonnie_cl) reported

    @TSB could you please increase your manpower on the fraud helpline? It's impossible to talk to someone to get my account unblocked! #tsb

  • ByMollyMoo bymollymoo (@ByMollyMoo) reported

    @TSB over the last 4 days I have spent 5 and half hours trying to get through to the debit card department to unblock my card! Still not got through and just spoke to Reg at customer services who was really uninterested to honest! What happened to #customerservice

  • Nabukeera Nabukeera Nakatudde - (@Nabukeera) reported

    @TSB - really disappointed with the service from you. I’ve been a customer for a long time but alas you’ve shown you don’t need my custom.👋

  • MartinTull1 Martin Tull (@MartinTull1) reported

    Once I have paid off the balance on my @TSB credit card, I will be sending it back never to use it again. I have a DD for £100 pm set up but wish to pay off the balance. Been trying the website for several days now "an error has occurred ". Meanwhile interest accrues 😖

  • powell_mick Mick Powell (@powell_mick) reported

    @TSB your ridiculous new shop with a cash point in it in Western Rd Brighton has been closed for weeks now. When is it going to open again? you must have a date surely. There is no sign in the window. Because of all your closures the nearest one is 25-30 miles away 😡😡😡

  • progiou Smaragda (@progiou) reported

    @TSB @TSB no need! You won’t fix it anyway. We had the same conversation every month and you were fixing your mess but just temporarily. Yesterday I was told that you were fixing the problem out of courtesy. Bad customer service! Your card is in the bin!

  • yakamoa John Jamieson (@yakamoa) reported

    @TSB Is there ANYONE working in your card fraud department today I've just sat on hold for an HOUR with not a peep!

  • SarahReader24 Sarah Reader (@SarahReader24) reported

    @TSB We got through once, lady said she couldn’t help and hung up on us. This happens every-time we go abroad working. Absolutely had enough of never being able to get through to someone when we have problems. Will be moving banks now

  • Shakatak7 Maureen Bullock#No to NHSdatasharing (@Shakatak7) reported

    @TSB Done nothing to help at all. Hopefully the branch can sort this.

  • uk_fixer Man in the Middle (@uk_fixer) reported

    My poor old Grandad was advised over 25 years ago by @TSB (@LloydsBank ) to put money into a Cash ISA as it was “the sensible and best way to earn money”. After some terrible news he’s just looked at his account to find he has made £27.10 in 25 years, poor man is heartbroken!! 💔