TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 11/15/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • PennellGraeme Graeme Pennell (@PennellGraeme) reported

    @giffgaff network down, unable to send / receive calls. The other day @TSB also down from transactions. Unable to pay council tax online. I'm smelling foreign interference going on. Chances @MalwareTechBlog

  • themcfallguy Stephen (@themcfallguy) reported

    @TSB Can you get someone to call me to resolve the issue? I’ve been unable to make a card payment in nearly a week

  • NimbleArts Nimble Arts (@NimbleArts) reported

    @TSB @Xero We’ve been trying to renew bank connection for 24 hours - what’s the issue?

  • RoyWilding Roy Wilding (@RoyWilding) reported

    We'll have to look at moving from @TSB if this level of poor connection continues with @Xero because we can't lose hours of time every month trying to sort this issue

  • klabcreative K-Lab (Kristian Labak) (@klabcreative) reported

    @TSB @djskylight Also having this issue in @Xero as it appears many other TSB customers are. We're strongly considering moving banks to one of the more digital friendly banks as this has being going on for over a year now. Except now it's completely broken and disruptive to our accounting process

  • jamesbrice20 James Brice (@jamesbrice20) reported

    @Xero @TSB Yes, but the issue is, you can’t even reconnect it

  • I_T_Hacker I.T.Hacker (@I_T_Hacker) reported

    @TSB You should offer a call back service, I need to contact you ref fraud. On hold for 1 hour, cut off before speaking to anyone. Tried again still waiting after 1 hour! Absolute joke…

  • CoversureN5 Coversure Islington (@CoversureN5) reported

    @TSB That’s awful service Rich to be honest. I shouldn’t have to hold on for over an hour for the Fraud department- that should be a priority. I’ll try again and if I can’t get through before you close at 9, can I go into a branch to sort it out (if I can find one that’s still open)

  • djskylight Ian Bethell (@djskylight) reported

    @Xero @TSB losing bank connection is one thing, but we now can’t even renew the bank connection for the last few days! Your default response doesn’t even cover this NEW problem!!!!

  • BrianGr16285359 Brian Green (@BrianGr16285359) reported

    @TSB As an ex RBOS call handler i am surprised that your Call Centre Agents are not trained in incoming payments to customer accounts? We’re obvs trained in transactions going out of accounts, but if it’s an international bank transfer payment it won’t show up on your system