TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported 22 minutes ago from Weston-super-Mare, England

  @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

• 
  sofia (@sofiaBswaine) reported 40 minutes ago from Barry, Wales

  @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

• 
  Mark (@MarkAnstee2) reported 49 minutes ago from Weston-super-Mare, England

  @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MBUR337 (@MBUR337) reported 7 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  Emma Holman (@emmah80) reported 9 minutes ago

  @TSB is there an issue with TSB accounts accepting bank transfers? Been trying all day to put some money in my son’s account.

• 
  Paschal Ochang (@pascosoft) reported 9 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Dmp (@Prosserd68) reported 13 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  Joanne (@hain_joanne) reported 17 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?

• 
  jamie robertson (@pinkjockalypse) reported 17 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  Ginger Tucci (@Ginger_Tucci) reported 17 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  Jaiden berryman (@JJBmufc) reported 21 minutes ago

  @TSB your app is down once again and I can’t access what I need to

• 
  claire (@clpearse) reported 22 minutes ago

  @TSB @DJQueen_E Same here. No idea if my BAC transfer worked. App didn’t work at all initially, now slow and glitchy

• 
  adrian pennington (@pennington1) reported 22 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |