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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2
    Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine
    sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2
    Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • EtienneJS
    Etienne (@EtienneJS) reported

    @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

  • kaymetz85
    kayleigh (@kaymetz85) reported

    @TSB @thisisamy_ I'm having same issue

  • Stevemills76
    Steve Milligan (@Stevemills76) reported

    @TSB @Zarzar792095 You must be aware of it because your app states that you’re working on it! How come your app is so bad?

  • lois_sandwich
    Lois Sandwich (@lois_sandwich) reported

    @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

  • kliceanicole_xo
    klicea-nicole (@kliceanicole_xo) reported

    literally been on the phone for an hour talking to @TSB for the women to rudely cut me off an say it’s the end of the working day now so i’m going to go i’ll call you back tomorrow like wtf? how unprofessional

  • nixsmac44
    Nicola (@nixsmac44) reported

    @TSB Why is my banking app not allowing me to log in? Its saying essential maintenance… i need to pay bills 💵

  • marc_hughes86
    MarcHughes86 (@marc_hughes86) reported

    @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

  • WorldFamousHot1
    Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported

    @TSB The app freezes. Constantly. And has done for the past 3 years even after updates and new phones. It’s ****. You know it’s ****. You’ve done nothing about it.

  • Mareesham
    Mareesham (@Mareesham) reported

    @TSB why is your app down again?

  • Beckiviner
    Rebecca Catherine Viner (@Beckiviner) reported

    no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.