TSB Bank status: access issues and outage reports
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Full Outage Map
- TSB Bank generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TSB Bank Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England@TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.
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sofia (@sofiaBswaine) reported from Barry, Wales@TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?
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Mark (@MarkAnstee2) reported from Weston-super-Mare, England@a_walls @TSB Must be an issue with tsb as im unable to login via the app either.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Emery 🇬🇧🏴🇬🇧®️🦁 (@LouiseEmery) reported@santanderuk @TSB I've been into a branch today to try and close my business account. Can't do it in branch. Can't do it online. Make a call and stay on the line for ages. Poor service. How can I do it?
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Dana (@Danaoioioi) reported@santanderuk @TSB Don't switch to Santander!!!! My switch has been 'completed' and I'm left unable to log onto mobile banking to access my money. They say I have to go into a branch to sort it out!! Fuming.
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Karen Payne (@KarenPayne65912) reported@TSB app not working again 😡
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Klaudia Skonieczka (@KlaudiaSkoniec5) reported@santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.
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Minter79Man (@Minter79Man) reported@tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?
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Richard Hammond (@RichardArmley) reported@TSB can’t log in to banking app. Keeps going back to log in with Face ID screen. Down AGAIN 😡
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JacquiB (@tripsfantastic) reported@TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking
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Nicole Barlow (@Nicole_Barlow1) reported@santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.
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Jess Foxley-Brookes (@JFoxleyBrookesx) reported@TSB I dont think its the Internet because its happening whether im connected to WiFi or using my data. Must be a problem with the app itself.
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alex martin (@jammyjennypokes) reported@TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.