Is TSB Bank down in Cardiff, Wales?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (67%)
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Website (13%)
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Login (13%)
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Transactions (7%)
Community Discussion
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TSB Bank Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Mark 🇬🇧🇺🇦
(@MarkAnstee2) reported
from
Weston-super-Mare, England
@TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.
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Mark
(@MarkAnstee2) reported
from
Weston-super-Mare, England
@a_walls @TSB Must be an issue with tsb as im unable to login via the app either.
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sofia
(@sofiaBswaine) reported
from
Barry, Wales
@TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Niall Conway 🌈
(@conwaychats) reported
@TSB I have used my card earlier today and it was all fine, ten minutes later I have gone to used it elsewhere and the card machine screen wouldn't move on to the pin entry screen. I presumed the machine was having problems but gone to use my card elsewhere and same thing?
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Matthew
(@mtthwrly) reported
@TSB Had a few suspicious texts and a call this morning - tried to change my password on your site and it says service unavailable?
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Matt
(@WattMatts) reported
@TSB Needed to make a time sensitive purchase and the requirement to authenticate it with your 2-bit-piece-of-**** app made it impossible. What I needed is now sold-out. Arseholes.
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Dr Lynsay Shepherd
(@Lynsay) reported
There’s a problem with the @TSB payment approval system. Latest iPhone software, up to date app, but the “Approve” button is not functional (“Reject” works). A restart doesn’t help. It’s been like this since yesterday morning. I can’t make online payments. Yet another IT mishap
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susan russell
(@Sueruss55) reported
@TSB And…. How many days later and your approve payment security system is still not working? Your advisors act as if it’s to do with individual accounts, it’s so annoying.
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Matthew Harris
(@maharris98) reported
First time using @TSB online banking to look at my mortgage and #unimpressed - no special characters in passwords, misleading error messages, session management problems #ugh
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Chris Jackson 💙
(@ChrisJacksonIAm) reported
@TSB why is nothing being done with regards to your app preventing online card payments from being authorised? This has been 2 weeks now since I was told you are “aware” of the issue #badcustomerservice
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susan russell
(@Sueruss55) reported
@TSB Are Alex and Lesley both aware they are dealing with problem? Are you real people? I’m now thinking I’m replying to computer generated replies
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susan russell
(@Sueruss55) reported
@TSB Now, this is the thing. You keep asking the customer to do things with their hardware and software. Why? To engage and pretend you are helping. The problem is with your security software. It’s all very exhausting.
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Simon Beresford
(@simonberesford) reported
@TSB the abosulte worst customer experience ever - branch and phone - terrible