TSB Bank

Is TSB Bank down in Cardiff, Wales?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 11/16/2025 20:50

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB Yes, I would like to raise a complaint. Get your customer relations team to get in touch with me. You have my number.

  • Patient_Leader Dominic Stenning #IamBilly #TeamPatient 💚 (@Patient_Leader) reported

    Been having a tough time in Jamaica as I got kicked out my $25 a night accommodation that actually (without air con) I loved as had my own apartment In the hills, dogs to alert me, one dog that never left my side whenever anyone came to visit Please @TSB fix my only credit card

  • comgavrob gavin robertson (@comgavrob) reported

    @TSB Your newish overt security.... why, when I 'approve a payment' using your app, does your app NOT send me back to the merchant's site to 'continue' the purchase! It just leaves me in the lurch. Several purchases lost, particularly ticket buying which has a time out.... ☹

  • RoedValkyrie RoedValkyrie⭕ (@RoedValkyrie) reported

    @TSB Favorites tab to home page, then clicking on the login button and going from there. Using Google Chrome.

  • mezzarino James Merriman (@mezzarino) reported

    @TSB I have had two card payments declined this evening on two separate websites. Are there any ongoing payment issues?

  • stephen2876 Stephen H (@stephen2876) reported

    @TSB_News @TSB Any update on the whereabouts of the TSB bookmark and browser tab icon from your website? At the moment it's only making an appearance after I've logged off from internet banking.

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB I have jumped through every hoop and I've done everything you've asked and it has made no difference. It's your turn to jump through hoops and do everything I tell you. SORT THE PROBLEM AND LET ME KNOW WHEN IT'S FIXED.

  • ChelsMcFerren chelsea (@ChelsMcFerren) reported

    @TSB Hi, can you DM me as my card is not working for payments!? Need help urgently

  • RoedValkyrie RoedValkyrie⭕ (@RoedValkyrie) reported

    @TSB When do you plan on fixing "ERRSCA02: Sorry, something went wrong" ? Cannot pay my rent if I can't access internet banking. Occurs on the first log-in screen. I can see others are complaining about this as well.

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB No, you do NOT "appreciate" my frustration. I have raised a complaint. WITH YOU. You are part of TSB customer relations? So, if this is not your department get the proper team to get in touch with me.