TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 02/20/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (9%)

    Login (9%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • carole2833 Carole Gourlay (@carole2833) reported

    @TSB This is why we need to keep cash, Halifax was down too

  • nic0la_b Nicola (@nic0la_b) reported

    @TSB hello I have an open debit card dispute from November my account is no longer open. The dispute team are asking me to download a statement I no longer have any accounts with TAB so don’t have online banking. Can I have some help? They have the account number and sort code

  • Hopkins_Alison Alison Hopkins (@Hopkins_Alison) reported

    @karenmmcmanus @TSB I’ve never banked with them as personal customer, this is our organisation account I’m trying to sort. You can’t do it online. (!)

  • GeraldDavies1 Gerald Davies (@GeraldDavies1) reported

    @TSB cannot believe for about the 5th time this year (and it’s still on February), and yet again I cannot get in. What is the point of a bank if you can’t rely on them for simple account access and balances?

  • 5110r3dh4wk 5110 (@5110r3dh4wk) reported

    Can't log in to @TSB mobile app !

  • MrsInnie Trina (@MrsInnie) reported

    @TSB and I message you and you then say that Customer Non-Services will get in touch and they don’t and Mr Joseph Gilmour doesn’t reply to the emails I send him. Looks like I’ll spend some of today filling in the ombudsman forms. Bit of a faff but how else do I get a response??

  • Micro_Lab_Rat Gareth Helson (@Micro_Lab_Rat) reported

    @TSB my Apple Pay keeps being declined , is there an issue?

  • DevilvTheDeepB1 Trust No Human (@DevilvTheDeepB1) reported

    @TSB If TSB genuinely wants to help, they'd stop breaking law. A woman in refuge had equity sale of family home. Not enough to buy outright, so shared ownership. *Every* lender refused her a mortgage cos DSS for the rent share (despite her passing affordability & credit checks)

  • bryanElrick Bryan Elrick (@bryanElrick) reported

    @a_ruthie_ @TSB Can't log in either, trying to pay for lunch, cmon this isn't good eough

  • MrsChristinaPK The Studio at Averham (@MrsChristinaPK) reported

    @TSB I’m beyond exasperated with your crappy service. Your bereavement team suck and your customer service team in Peterborough are SHOCKING!!!!!! 😡