TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 01/03/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • maggiemc1988 maggie mcelwee😘 (@maggiemc1988) reported

    @TSB Absolute joke I can't access any money from my account on a Saturday night all my money is in my savings account and didn't have time to move it over so now am left with no money on a Saturday night until tomorrow afternoon fab move tsb

  • bigyozzer IAN HUGHES (@bigyozzer) reported

    @TSB can you explain why your customer service is so woeful and your handlers don’t know what they are doing you rejected a payment early hours to Jet2 and a few hours later verified it was me so I then had to unblock my card you are now holding £838 of my money please explain

  • Pulseatronic Ben Morris (@Pulseatronic) reported

    @TSB @celestial_ess It does work now, Beth, but it's too late. It's been down for over an hour, and to the customers it just seems like you started the maintenance early. That might not be the reality, and there might have been some horrific coincidence, but it's too late now.

  • alexmacinnes1 alex 180 (@alexmacinnes1) reported

    @TSB Why’s my google pay not working

  • John170277 John James (@John170277) reported

    @TSB @Fraggle_D6 Mine not working either You’re IT personnel are not very good every time you do an app update this happens

  • Nicola_Love Nicola Love (@Nicola_Love) reported

    @TSB What are the options if you want to move money between now and tomorrow afternoon? The app stopped working long before 10pm for me. If past experience with you is anything to go by, it won't be back online by 1pm tomorrow either.

  • DrewMcc07 Drew Mc (@DrewMcc07) reported

    @TSB Hi James, ive sat with your alleged fraud team for over an hour on this. Your Customer Relations team works Mon-fri 9-5 so that's no use for tonight!

  • xjodierashfordx Miss Rashford 💐 (@xjodierashfordx) reported

    Anyone having issues with @TSB ? Sent money, not showing in transactions but has left my account as balance is £0 but not in receivers bank. Can't even use chat as it's down. So tired of how much this bank is unavailable. Time for a switch

  • DrewMcc07 Drew Mc (@DrewMcc07) reported

    @TSB Guessing that would stop any attempts at fraudulent claims on my account! Although, not that you can discuss those issues with the actual account holder!

  • sophdavid Sophie David (@sophdavid) reported

    @TSB It’s working now thanks for the reply. Just some customer feedback though, this seems to be happening quite a lot in the recent months and it really is very inconvenient. I am tempted to move elsewhere.