TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 01/24/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • A_Joyful_Cynic Joyful Cynic (it/that) (@A_Joyful_Cynic) reported

    @SKinnock @TSB How did you feel knowing so many of those you met were about to have the pittance of support the government provides through Carers Allowance stopped as the people they care for have PIP stopped even though their needs are unchanged?

  • tswadsworth Tracey Wadsworth (@tswadsworth) reported

    @TSB is business chat not working?

  • Kaitlin00477611 Kaitlin (@Kaitlin00477611) reported

    @TSB please sort your stuff out, I’ve been on the phone with your fraud department for the past 2 hours trying to get a block removed and they aren’t useful. I need this block removed as I have bills to pay this week and I have to get shopping and I cannot use my card at all

  • tim_barra Barra (@tim_barra) reported

    @TSB Has lost my money – an International payment has disappeared no trace no text message no nothing – appalling service by @TSB

  • clhclhhiggsees Clh 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@clhclhhiggsees) reported

    @carersweek @TSB @TSB if you have branches on high streets, are you willing to host carer support sessions? On a specific day with an appointment a carer or person that needs info and advice can visit an organisation at your branch for support. The model is effective in reaching people.

  • turnerslad1 Andrew Turner (@turnerslad1) reported

    @TSB very bad phone service spent over 1hour trying to get thru to advisor only for them to answer and sound like they are either underwater or driving a convertible. couldnt understand a word. 4 operators, cut off by 1 so had to re dial Had to visit branch to speak to a person

  • happyhawky Graeme (@happyhawky) reported

    @TSB No wonder banks are closing when David at your Jarrow branch delivers such poor customer service, actually informing customers you don’t want their cash. When businesses treat customers as an inconvenience it is no surprise they take their business elsewhere. #goodbyeTSB

  • Country_Steve Steve Cook (@Country_Steve) reported

    @TSB Not to worry, I logged out & back in and it was working

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @pinkjockalypse @TSB @tsb never believe fault reports - you just get told to reinstall the app or delete cookies, neither of which have ever solved any IT problem. Their system is still bodged from the 2018 collapse. Change banks.

  • happyhawky Graeme (@happyhawky) reported

    @TSB I have worked in Customer Service for almost 30 years and Lewis’s response is the worst reply to a customer complaint I have ever seen. Actually disagreeing with my partner’s version of events, that David didn’t offer poor service and confirming the bank don’t want her cash.