TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 03/31/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (16%)

    Website (16%)

  4. Login (16%)

    Login (16%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MelanieMackney Melanie Mackney (@MelanieMackney) reported

    @TSB hello I have transferred current account to TSB but not received the incentive payment yet, could you help?

  • RodGree99066519 Rod Green (@RodGree99066519) reported

    @TSB Everything is wrong with this bank and has been for years, when I try and log a problem it crashes and does nothing. The search transaction has not been working for months. Shocking bank would never recommend 😡

  • MisfitWarrior1 Jon (@MisfitWarrior1) reported

    Dear @tsb what is the actual point of a bank you can never access when you need to?! Sort yourselves out!

  • equalitywarrior 💥sarah guerra💥 (@equalitywarrior) reported

    @TSB I was trying to work out how to make a manual overpayment yesterday but couldn’t - can you help pl

  • abbyaug Jenny M 💙🇺🇦 (@abbyaug) reported

    @TSB Why won’t my fingerprint work on my iPad app when it has been working fine for ages?

  • Miss_Peg Pegs (@Miss_Peg) reported

    Apparently my bank are the ones who decide when I get my money back but the whole thing is ridiculous. It doesn’t matter if it’s @Tesco or @TSB holding onto my money, but the whole thing is awful

  • TSB_News TSB News (@TSB_News) reported

    '@TSB said: "Our findings show this is a particularly difficult time for younger people who are much more likely to turn to debt to get by. @TSB is ready to help with any advice they might need and we're already contacting some customers to signpost them to the support we offer."

  • mikehowleyuk Yorkshire Delight ™️ (@mikehowleyuk) reported

    @TSB I swapped banks to you and it was completed on 14/12. Problem is I haven’t received a debit card, PIN number or my online banking info. I’m presuming it’s due to postal strikes? I’m a bit stuck as I can’t access my money. Can’t buy Xmas presents etc.

  • FiFi1904 Fiona (@FiFi1904) reported

    Hey @TSB I'm not a customer but trying to reach you and can't get through. I found the wallet of one of your customers yesterday & handed in where it was found. Can someone reach out so I can tell you customer name for them to be contacted? Thanks!

  • AnnetteWardell annette wardell (@AnnetteWardell) reported

    Lovely @TSB advisor on the phone. There’s now no way to pay in physical cheques unless you spend lots of time & money getting to your closest branch, as the @PostOffice method gives no proper receipt. Had an account with you since I was 16; now time to close it down sadly. 😡😡