TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 02/01/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • neilypud92 Neil Strachan (@neilypud92) reported

    @TSB @amarieki When will it be working?

  • SinnottDarren Darren Sinnott (@SinnottDarren) reported

    @TSB that payment pending on your app is not working. It’s showing amount pending but not what the payment is for

  • daninspain70 Tier 87 (@daninspain70) reported

    @TSB Today I am getting this code when trying to access on line banking . After entering User ID: ERRSCA02 : Sorry, something went wrong Any suggestions please ?

  • Oghilly Garry Coghill (@Oghilly) reported

    @TSB @Gadgeagoogoo This needs sorted ASAP. Been down for too long? I also need on to transfer money

  • natjuliehall Natalie Hall (@natjuliehall) reported

    @TSB Alex this isn’t just today this is persistent issues, I have tried. I have tried a laptop, my phone and my husbands phone. Trying again is not helpful

  • inglis_julie julie inglis 💙 (@inglis_julie) reported

    @TSB So yesterday I couldn't use the app to send cash to my son. I managed to send via internet banking. Today I was embarrassed at hairdresser when i couldn't access app to make payment. Can't do it online either. Whats happening?

  • nidshru Thirumalai Narayanan (@nidshru) reported

    @TSB not able to access my mobile app. Tried multiple times. Ransoms msgs like not connected to Internet/ your details are not available etc.. when will you fix the issue?

  • Paulbhoy9iar Paulbhoy67🍀 (@Paulbhoy9iar) reported

    @TSB my online banking has been down for days can’t access or transfer money from my account keep getting technical fault when trying to log in. Problem after problem with your banking time to compensate customers that have been affected by your terrible service

  • jar04916062 jar (@jar04916062) reported

    @TSB second day of no online banking services, this is a complete fiasco, and the complete lack of Custer service makes it even worse. I am not being penalised for late payments because of your failures. Account will be closed by the end of the week!!!!

  • fd1972uk Frankybhoy (@fd1972uk) reported

    @amarieki @TSB Yepnot working, just cant seem to get onto account.