TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Mark (@MarkAnstee2) reported 38 minutes ago from Weston-super-Mare, England

  @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

• 
  Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported 43 minutes ago from Weston-super-Mare, England

  @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

• 
  sofia (@sofiaBswaine) reported 47 minutes ago from Barry, Wales

  @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mareesham (@Mareesham) reported 4 minutes ago

  @TSB why is your app down again?

• 
  George Thomson (@g2dod) reported 5 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.

• 
  illage2 (@illage2) reported 5 minutes ago

  @JJBmufc @TSB Same here keeps saying no internet despite having internet and everything else working fine

• 
  Richard Hammond (@RichardArmley) reported 8 minutes ago

  @TSB can’t log in to banking app. Keeps going back to log in with Face ID screen. Down AGAIN 😡

• 
  Bigdaveman (@bigdavemanman) reported 9 minutes ago

  @Elviajero1275 @TSB Calling companies out about their service all the time, serial complainer?? !!

• 
  Rebecca Catherine Viner (@Beckiviner) reported 9 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  MBUR337 (@MBUR337) reported 12 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/

• 
  Karly Everley (@KarlyEverley) reported 15 minutes ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

• 
  John El (@chopped1888) reported 20 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

• 
  kayleigh (@kaymetz85) reported 25 minutes ago

  @TSB @thisisamy_ I'm having same issue