TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 11/19/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnPriestley70 John Priestley (@JohnPriestley70) reported

    @TSB Don't know if this is relevant, I turned off wifi on my mobile phone and used mobile data instead and I logged onto the TSB app no problem. Internet is with Virgin Media

  • oubliette444 Oubliette 🌹 (Proud To be A Socialist!) (@oubliette444) reported

    @TSB It all seems to be working now, thanks.

  • GeordieFalthful Geordie Faithful (@GeordieFalthful) reported

    @TSB Have to be joking. My account has been hacked & charged & can’t get through to the fraud team for any help whatsoever. Told you have to use the chat in the app, sent a message over 40 minutes ago & I’m still waiting on a reply. This is a disgrace.

  • stilleyuk Stilleyuk (@stilleyuk) reported

    @danni_ox_ @TSB Yep same here, definitely a banking issue, not a 'close the phone and trying again' issue 😡

  • SMcFarland83 Its Me…..Mr Anonymous ® (@SMcFarland83) reported

    @TSB I’ve had none stop issues and still continue to do so now

  • TheShinyOrange TheShinyOrange (@TheShinyOrange) reported

    @TSB Fix the app! I can't login. FFS it isn't acceptable

  • mercury_robert ⚽⚽⚽⚽cornishevertonian (@mercury_robert) reported

    Anyone else having issues with the @TSB app

  • CharRose112 Char 🌹 (@CharRose112) reported

    App down again!! @TSB #tsb

  • danni_ox_ Danni (@danni_ox_) reported

    @TSB Yeah, that’s not working.

  • CarryOnGemma CarryOnGemma (@CarryOnGemma) reported

    @TSB I was always able to log in but it took about ten attempts. Been fine the last day or so.