TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 01/31/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • VikingBally VikingChris (@VikingBally) reported

    @TSB Have not been able to login since yesterday afternoon...still locked out.

  • DelArt64 Della (@DelArt64) reported

    @TSB Did what you asked, for the sixth time now, still boots me back to the ID number screen. I have already gone through these steps and there was no resolution to the problem.

  • PurslowBen Responsible Ben (@PurslowBen) reported

    @TSB Working but still none the less for it to not work for nearly 24 hours is pretty shocking .

  • HelenWoo83 Helen Woodward (@HelenWoo83) reported

    @TSB It’s literally constant, always an issue with it. Raised a complaint last time and pretty much told by your complaints team I had made up the fact your services we’re down as they said it was fine. I’m so so annoyed shouldn’t be this difficult to check a balance or move money!

  • VikingBally VikingChris (@VikingBally) reported

    @TSB App Still not working, Can't even make transactions as i have to approve the transaction using the app that doesn't even work. Beyond a joke.. you are litarally costing me money when you are meant to safeguard my money.

  • jcbing Julie Bingham (@jcbing) reported

    @TSB your automated phone system is terrible, I just need to speak to someone. How on earth do I speak to a human?

  • VikingBally VikingChris (@VikingBally) reported

    @TSB Seriously? if my details are working to login online, how is changing them going miraculously make the app start working? not wasting more of my weekend on this, you guys obviously have no idea what's going on with the app.

  • VikingBally VikingChris (@VikingBally) reported

    @TSB Just followed your instructions, set up the app again, and it crashed in same place after putting in all the details and recieving/entering authentication code with error 'Unfortunately TSB has stopped'...

  • Dawnie1610 Dawn Curzons (@Dawnie1610) reported

    @TSB Enough is enough, I have been a loyal customer, but your customer service us atrocious, time to switch I think !

  • jameseonline 🤔J🤷 (@jameseonline) reported

    @TSB seems to be working now :)