TSB Bank status: access issues and outage reports
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Full Outage Map
- TSB Bank generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TSB Bank Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England@TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.
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Mark (@MarkAnstee2) reported from Weston-super-Mare, England@a_walls @TSB Must be an issue with tsb as im unable to login via the app either.
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sofia (@sofiaBswaine) reported from Barry, Wales@TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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alex martin (@jammyjennypokes) reported@TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.
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Mareesham (@Mareesham) reported@TSB No it hasn’t, I still can’t access it!!
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sf 🏆🏆🏆🏆 (@custardpie17) reported@TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer
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Lee Hewat (@Leehewat28) reported@TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.
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Innovation Festival (@innovfest) reported@TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service
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Munsell Brown (@LizJRudd) reported from Stourport-on-Severn, England@TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.
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Tina Joanne (@TinaTribe1) reported@TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?
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Michelle Cook (@MCOOK73) reported@TSB app NOT working again seriously 😡
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JacquiB (@tripsfantastic) reported@TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking
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Phil Billingham (@PhilBillingham) reported@dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity