Is TSB Bank down in Cardiff, Wales?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (65%)
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Website (20%)
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Transactions (15%)
Live Outage Map Near Cardiff, Wales
The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Weston-super-Mare |
Mobile App | |
| Pontypridd |
Mobile App | |
| Cardiff |
Mobile App | |
| Cardiff |
Login | |
| Tonypandy |
Mobile App | |
| Porth |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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sofia
(@sofiaBswaine) reported
from
Barry, Wales
@TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?
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Mark 🇬🇧🇺🇦
(@MarkAnstee2) reported
from
Weston-super-Mare, England
@TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.
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Mark
(@MarkAnstee2) reported
from
Weston-super-Mare, England
@a_walls @TSB Must be an issue with tsb as im unable to login via the app either.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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jean barkley
(@jeanb4) reported
@TSB that’s the end of our relationship been with you forever and now you’ve got us signing into our online accounts to ok payments - and even when we approve them the next day you cancel suspecting fraud??? Wtf?? How many hoops do we jump through? No shopping coming now! Thanks
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Helen B
(@hel54321) reported
@TSB why is the app offline for so long?? Its been hours and hours. People need access to their account details now!!
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Debs 💚🤍💜
(@biologycounts) reported
Sat on the phone 2hrs 30mins trying to get through to my bank, then when I eventually did get through the advisor she couldn’t help me and put me through to another dept which then cut me off after 15 minutes. Thanks @TSB for nothing.
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Mel D
(@MelJD46) reported
Makes me smile, go into town today the former @TSB poster says " we will still help" can't even get a paying in book off them. @Barclays email "we will help you spot a scam",no branch left to find a person to speak to. Its just #lousy.Banks are supposed to serve us,not we them
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Martin
(@lifelesslemonad) reported
@TSB But the instructions say you can set this up through the app but you've said through website so as well as a terrible app it lies
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Sue Wilkes
(@SueWilkesauthor) reported
@TSB Hello TSB I've been hanging on the phone for well over an hour (plus 50 mins yesterday) trying to speak to your payment verification team - you've blocked my online account - (and local branch closed down) - please help!
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Ray Cain
(@cain17_ray) reported
@TSB hi, been trying for the past 4 days to complete an online application to switch to a new spend and save account ( from click through from Money Savings Expert). Can’t resolve reported “technical issue” because your phone system seems to have seized up.
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Rhianne💕
(@rhixnne) reported
@TSB can I have some help please? Trying to pay my rent to my new landlady and you have done checks and blocked my account. I've been on hold to your fraud team for half an hour
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Emily Bartle
(@EmilyBartle7) reported
@TSB Sure, I took a screenshot of the message that appears when trying to log in and when I called it was machine saying no one will be able to use automated service either 😔 I just want to eat and go to work my patients are waiting for their medicine, to be fed etc this isn’t fair
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Sue Wilkes
(@SueWilkesauthor) reported
@TSB Hi Tom I just got through to speak to a lady after being on hold for 80 minutes. Sorry to say I think this is very poor customer service.