TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 11/17/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB text messaging OTPs isn't working. Fortunately I have a landline, although that cut off at the first try. I see I'm not the only one to report this. You don't need more info from me, please get your tech team on to the fix and add advisory note to your website.

  • jayesh08151557 jayesh (@jayesh08151557) reported

    @TSB on your website it says "From August 2021, we will no longer facilitate transactions to cryptocurrency exchanges. "what about gbp withdrawals from crypto app called MODE. can i still withdraw money to my tsb account ?

  • Kez_Ann84 Kez (@Kez_Ann84) reported

    @hotgemMGMT @TSB Same issues since Friday!

  • Efrendo_X Efrendo X (@Efrendo_X) reported

    Meanwhile I have to open a new bank account where I can freely use my own money because @tsb decided to block me from buying #crypto

  • _A_n_d_r_e_w_s Andrew (@_A_n_d_r_e_w_s) reported

    @TSB ya websites down again, if i send you a picture of me standing on one leg can you check my balance?

  • tw1tteriffic Rob BBB (@tw1tteriffic) reported

    @TSB is your mobile banking app supposed to ask for another login when you close its window? If I leave the app open and come back to it, it comes up logged in ,unlike my other account with another bank which asks for fingerprint again? I'm using the latest app.

  • mark027 Mark (@mark027) reported

    @TSB Hi, I'm looking to make an appointment to speak to a mortgage advisor at a branch in Preston or Bamber Bridge but your website isn't loading up the map so I can't select a branch. Can you help?

  • OkeefeKeefe03 Chris O'keefe Gas (@OkeefeKeefe03) reported

    @TSB Hi. I’ve lost my card and need to transfer some money. Is this something you can help me with on here?

  • ibzpetkar Max_Ocean (@ibzpetkar) reported

    @MORPHEUS_CRYPT0 @TSB @cryptocom I haven't had any issues with STARLING

  • Epic_Kirsty Kiki (@Epic_Kirsty) reported

    @TSB This is really helpful, thank you! Do you have any plans to accept cheque through your app like most other banks? Obviously due to my job it's almost impossible to visit a branch so have to rely on online banking for everything and tbh it's lacking some major features.