TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 12/13/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Libuff Elizabeth Prince (@Libuff) reported

    @TSB please help- we have been trying to get through to your fraud line for the last 30 mins, on both mobile and landline and we can’t get through. Can you please help?

  • Aries1878 Lee (@Aries1878) reported

    @TSB Why is it impossible to find out when my 0% interest on purchases offer runs out? If I was cynical, it’s almost as if you don’t want people to know in the hope they go over it and you make more money! I was told it would be on the “app”, well, it isn’t. Help please

  • jamese80543451 james e (@jamese80543451) reported

    @TSB why is my online banking not working?

  • LukeDeanAVFC Luke J (@LukeDeanAVFC) reported

    @TSB is one of the worst banks if not THE worst bank for customer service. Absolutely shocking, no help what so ever. Thanks to your useless fraud team my mrs now has to pay the £900 that was taken from her account. Lost for words, I really am. 😡 #wasteofspace #TSB #stayaway

  • Libuff Elizabeth Prince (@Libuff) reported

    @BarefootRascal @TSB Sorry to jump on this but I’m having the same problem- been on hold for 30+ mins so far, trying from both mobile and landline! Did you manage to speak to someone in the end?

  • scurloguechamp mick g (@scurloguechamp) reported

    @TSB Fortunately have a decent manager in branch- Cameron toll,trying to resolve this problem. An asset to TSB..doing all he can to rectify the fault..

  • NooshCV Anoushka Curtis (@NooshCV) reported

    @TSB I've sent a bank transfer payment to my TSB credit card this morning. I know it can take a few days to go though, but my available balance hadn't updated, which it usually does v quickly. Are payments working?

  • davidmurrie David Murrie (@davidmurrie) reported

    @TSB my bank card isn't working for any online purchases but will allow cash withdrawal.....any ideas?

  • LukeDeanAVFC Luke J (@LukeDeanAVFC) reported

    @TSB 2/2 getting crime number etc for it to be her, I'm genuinely lost for words, she's even been in touch with @Debbiecrosbie1 PA to resolve the issue but haven't got anywhere. Absolute shambles of a fraud team.

  • bidhan23_dutta BR_7 (@bidhan23_dutta) reported

    @TSB In branch now in MK centre and they too are ringing. They’ve been on hold since 10am. Well done 👏 guys on poor customer service.