TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 12/07/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Transactions (14%)

    Transactions (14%)

  3. Website (14%)

    Website (14%)

  4. Login (7%)

    Login (7%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • KellySt58960783 Kelly Steven (@KellySt58960783) reported

    @TSB Still not able to access at 2pm!!

  • jerrard_craig Craig Jerrard (@jerrard_craig) reported

    @TSB @TSB after the double payment “mishap” and no compensation I thought I would give you a 2nd chance and then today can’t access the app or online can’t use my card either… how many more times is this going to happen. #compensation #BBCBreakfast

  • bragan_joanne Joanne Bragan (@bragan_joanne) reported

    @TSB Still no access..

  • trickyfingers25 Richard Smith (@trickyfingers25) reported

    @TSB How am I meant to pay my 6 staff who are expecting the wages today when I have no access to my money? Will you compensate them for late payments?

  • scot_to_be_indy ScotToBeIndy (@scot_to_be_indy) reported

    @WanderingWolf14 @TSB Again, I am fine with that. But asking them "Is the app down?" And sending a picture of a message that reads "The app is down, sorry" is a bit crazy.

  • sexyshoesuk GorgeousSexyShoes (@sexyshoesuk) reported

    @TSB Still can’t access and when I do can’t make payments!

  • Mr_tej SuperTed (@Mr_tej) reported

    @TSB shocking how in todays world we have the tech to create rockets but have trouble accessing the TSB app.....again!! I agree with other comments that customers need to be compensated due to this issue, created by yourself and not the customer. Look forward to you response!

  • evell94 💕 (@evell94) reported

    @financialombuds have a look at what’s going on with @TSB it’s ridiculous. They need to be held accountable for the amount of issues everyone is having with them

  • IanAlex1984 Ian Alexander (@IanAlex1984) reported

    @dgy774 @TSB Me too, they've had so many issues lately.

  • guppyPLEC CαRℓ ҒRΔΠCIS ® (@guppyPLEC) reported

    @TSB No still down this is unacceptable