TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 02/27/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (19%)

    Website (19%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • mark027 Mark (@mark027) reported

    @TSB Hi, I'm looking to make an appointment to speak to a mortgage advisor at a branch in Preston or Bamber Bridge but your website isn't loading up the map so I can't select a branch. Can you help?

  • willmott2k10 Ashley Willmott (@willmott2k10) reported

    @TSB Hey, do you have an email address I can use to talk to someone? I much prefer talking over private messages than a phone where possible due to anxieties but I can't find one anywhere on your website.

  • Kez_Ann84 Kez (@Kez_Ann84) reported

    @TSB have been unable to access Internet banking via web or app since FRIDAY!

  • SantaCl77902010 Altcoin Hodler (@SantaCl77902010) reported

    @MORPHEUS_CRYPT0 @TSB @cryptocom Never had any issues yet with deposits or withdrawals to & from #FTX with Lloyd’s

  • ibzpetkar Max_Ocean (@ibzpetkar) reported

    @MORPHEUS_CRYPT0 @TSB @cryptocom I haven't had any issues with STARLING

  • StructurComms Structur Comms (@StructurComms) reported

    @TSB When is internet banking going to be sorted? Trying to urgently transfer money between TSB accounts and getting the same problem with OTP not being sent out. Have also tried to do it by telephone banking and that system isn't working either. Not good enough!

  • tw1tteriffic Rob BBB (@tw1tteriffic) reported

    @TSB is your mobile banking app supposed to ask for another login when you close its window? If I leave the app open and come back to it, it comes up logged in ,unlike my other account with another bank which asks for fingerprint again? I'm using the latest app.

  • CakesChaos Chaos Cakes | Drachaos (@CakesChaos) reported

    @TSB I'm guessing the OTP is broken at present? Been trying to access my account all day with no luck. Not one OTP has been sent to my number.

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB text messaging OTPs isn't working. Fortunately I have a landline, although that cut off at the first try. I see I'm not the only one to report this. You don't need more info from me, please get your tech team on to the fix and add advisory note to your website.

  • Kez_Ann84 Kez (@Kez_Ann84) reported

    @hotgemMGMT @TSB Same issues since Friday!