TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 11/19/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ThinkFast2021 ThinkFast (@ThinkFast2021) reported

    @TSB Hi there I have forgotten my user ID for my online banking. How would I view it again? I have access to my account via my phone

  • sixersarmy Abi (@sixersarmy) reported

    @TSB is live chat down on the app? I’m trying to go on to change my address and it’s been on loading for 25 mins

  • lydiaidol_ Lydia (@lydiaidol_) reported

    @TSB app not working! Sort it out pls need to approve a payment and it won't let me do it on a desktop computer!

  • JUST__LIONEL Just__Lionel (@JUST__LIONEL) reported

    @TSB what is wrong with you guys, again. I can't access, I cant transfer and I'm stuck here without the ability to pay for my taxi, **** off with this honestly

  • purplewheelz Purplewheelz (@purplewheelz) reported

    @TSB I am also getting the same error as others are mentioning today. Does anyone know if card payments work before I potentially waste time trying to shop.

  • littlecure74 Dee Craig #OurRightToDecide🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@littlecure74) reported

    @wonder_girlx @TSB I'm having the exact same issue. Trying to phone and getting bot not fit for purpose. Any humans around at all

  • gruf85 gareth ferrol (@gruf85) reported

    @wonder_girlx @TSB Exact same issue for myself. Not the first time either.

  • wonder_girlx Stacie-Jaynee Darton (@wonder_girlx) reported

    @TSB morning guys, I'm having issues with the app, it's not letting me log in, it's saying I have to reset it, so I did so and its saying an 'unexpected error' has come up, can you let me know. Thanks.

  • gruf85 gareth ferrol (@gruf85) reported

    Yet again locked out my @TSB mobile app. Cannot authenticate my log in and needs set up again. Been using the same device for about 4yrs and only recently had to set it back up again.

  • Involvingdavid David Brewer (@Involvingdavid) reported from Bedford, England

    @TSB money taken out of my account in error by your staff at Bedford this morning. Still no credit back. Very unhappy!