TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 11/20/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • jakesocials Jake (@jakesocials) reported

    @ZoeKeeffe @TSB @waitrose Shame as I haven’t had an issue with TSB before. Apple Pay just worked so think it’s been fixed. Hope you’ve managed to get it sorted for yourself too!

  • Thomas_Barnes_ Thomas Barnes (@Thomas_Barnes_) reported

    @TSB had a text to say my switch failed. Tried to call the number but says closes at 5; yet the website states 8? Which is it?

  • thisisamy_ Amy🌱🇪🇺💙 (@thisisamy_) reported

    Hey @TSB is there an issue with card payments. Asda have declined 2 TSB cards despite there being funds in both accounts. Really worried my food delivery won't be paid for tomorrow 😪

  • JasonGe90684252 Jason Gee (@JasonGe90684252) reported

    @TSB I’m trying to make a payment online and having issues. Can someone help me ??

  • sam_j_watts Samantha Watts (@sam_j_watts) reported

    @TSB I've had a text to say my switch is complete. But my account with not showing any of balance from my old account. I call customer service, to be put through to a department which is closed. Great start

  • Mystic_Prophet_ Natural Mystic (@Mystic_Prophet_) reported

    @TSB what is going on and if there’s a problem identified why doesn’t your chatbot tell me!! Sort it now. You are not achieving best outcome for your customers. Sick of it!

  • Return0fTheMac_ Mac (@Return0fTheMac_) reported

    @TSB Spoke to someone. Apparently you are having difficulties with debit transactions online. It's really not good enough one problem after the next every few months.

  • Reubz_West_LDN Reuben Parkinson (@Reubz_West_LDN) reported

    @TSB do you have problems with your app as I can’t log in and I can’t seem to transfer money from paypal to my card for some reason

  • struth9guv kenneth raine (@struth9guv) reported

    @TSB The ball's in your court, I can't access my money or transfer it to my selected account. It's for you to solve it. You don't answer the phone or return a text

  • jakesocials Jake (@jakesocials) reported

    @TSB is there issues at TSB? App intermittent and both debit card and Apple Pay declining in @waitrose - made me look a fool