TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 12/08/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • AJH_10 MR H 🇯🇲 (@AJH_10) reported

    @TSB Hello, first mortgage payment is due soon however have not had any correspondence via email or letter yet stating what the amount is and date etc, could you please help

  • allison33547374 Allison 💙 (@allison33547374) reported

    We've identified a potential issue with your card ending xxxx. There's nothing you need to do. As a precaution we're sending you a new card, which you should start using as soon as it arrives. @TSB can you please elaborate on msg cont….

  • Mad4it67 Steve Jackson (@Mad4it67) reported

    @TSB Hi if my monthly fixed rate bond expires on 11 Nov 25 is the rate give locked down once I give my instructions I am aware the the BOE may cut rates again next week so wanted to ensure the rate I have been told is in stone

  • BarbaraSutton15 Barbara (@BarbaraSutton15) reported

    Cannot set up my internet banking-it's a nightmare-@TSB you need to do better-I now have to wait for a digital problem solver to call me back-SOMETIME TODAY-what a farce

  • cancelledyou Oops (@cancelledyou) reported

    @allison33547374 @TSB This happened to me last week. Got my new card and now thats stopped working!

  • newgrandmomma Fiona M More (@newgrandmomma) reported

    @TSB your service really is atrocious! Staff unable to read and closing incorrect account is unacceptable!

  • AClifford2024 Andy Clifford DipJour (@AClifford2024) reported

    @TSB Appaling service, you ring a 75 year old up mentioning a potential fraud on his account, but due to him not remembering three days ago payments your advisor tries to send a text message to his landline number. Clearly he doesn't get text messages to his landline

  • lennytizwas *** Fairclough OBE (@lennytizwas) reported

    @TSB Yes your holding thousands of pounds in my Ltd company name. I can’t access this as all other accounts with you are personal. Your cheque that you are sending is in a Ltd company name . So no chance of cashing to my personal name. No notice just closed the account. 🤮🤮🤮

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @DCBBank Oh look another fake page that’s nothing to do with @TSB trying to get customer info. Tab don’t give a **** so no point pretending to be them. Nobody is buying it

  • farinha_andre andre farinha (@farinha_andre) reported

    @TSB what is wrong with your ****** online? earlier I was able to access my account once, now it just gets stuck on securing device 🤬🤬🤬