TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 12/09/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • danielpjoliver Daniel Oliver (@danielpjoliver) reported

    @TSB hi, I can’t login to Business banking. The dual auth text function is not working.

  • littleaeong ***** van gay🫶🏽🌟🍭 (@littleaeong) reported

    **** u @TSB so unhelpful that’s why i should’ve gone with santander!

  • jar04916062 jar (@jar04916062) reported

    @TSB A decent bank, with decent customer service, and who has not closed down so many branches it is in excess of a 100 mile round trip to visit a branch!!!

  • MechaMobius Mark (@MechaMobius) reported

    @TSB I just saw the post from another user about the DNS settings, I turned it off and I can now log in again.

  • adichiaditia Chantelle (@adichiaditia) reported

    @Christopher_U91 @TSB Really sorry about that.I advise you to reach out to @__HELPLINE01 ,they’re experts and offer the best service

  • CraftsandHobby Mark Wilson MBA (@CraftsandHobby) reported

    Not happy at all with @TSB spent 4 hours trying to pay a supplier. I speak to nice people, but no one can solve the issue. Lucky, I have funds in the account! Beyond feed up #poorservice

  • FenziiJR FenziiJR ⚒️ (@FenziiJR) reported

    @TSB Hi, I’ve just accidentally sent money to one of my old accounts that I have shut down a couple of months ago instead of the one I was supposed to send it to, how long will the payment take to bounce back please?

  • CausticHorizons Mia (@CausticHorizons) reported

    @TSB it's been 4 days and I still can't get into my banking app, even tried reinstalling my app and it's doing nothing. Is there an issue?

  • MechaMobius Mark (@MechaMobius) reported

    @TSB Day 3 of no access via the app. Seriously get it sorted. Was told to reinstall app, and now trying to log in the OTP never works just gives error.

  • MechaMobius Mark (@MechaMobius) reported

    @CausticHorizons @TSB Day 5 of no access via the app for me. Tried to reinstall and now I just get error when entering the OTP to login to my account, yes I can still log in through the website.