TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 11/13/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • LeighMcKay7 Leigh McKay (@LeighMcKay7) reported

    @TSB Issues with making online payments also!! Complaint lodged! Financial Ombudsman really should be taking #TSB to task on this! Continuing to provide a very poor service on a ongoing basis! #ukbank

  • NO2SnpFalkirk Chris Blank (@NO2SnpFalkirk) reported

    @TSB @StevenPDawson Bit more than some, looks like EVERYONE is unable to access their accounts. Why not just be honest, if it is down, it's down for all, don't say "some". Clearly managements instructions to mislead, as customer comes last at TSB, disgusting Customer Care!

  • elainepurtell Elaine Purtell 💛🤍💙 (@elainepurtell) reported

    @valleychatter @TSB Mobile app down for me, website working.

  • awroberts awroberts (@awroberts) reported

    @TSB Got an ETA for the hot fix?

  • a_ruthie_ Ruthie 🌸 (@a_ruthie_) reported

    At this point I’m expecting compensation from @TSB . Their app is down so much, they have access to my money more than I do. HOW can you still get it wrong?

  • tom_pattercake Tom (@tom_pattercake) reported

    Is the @TSB mobile app down??

  • ChezzaHealy Cheryl-Marie Healy (@ChezzaHealy) reported

    @TSB any idea when the app is going to be working again?

  • Vicky_RHine Vicky Routledge-Hine (@Vicky_RHine) reported

    If you want a bank where the app is down on a weekly basis and not only can you not log in to your account to do transfers but you also can’t use your card to pay for things… then @TSB is definitely for you!

  • 89lindam linda (@89lindam) reported

    @TSB Do you know when this will be resolved? I have bills to pay and need access online to do this

  • Piesda1 Piesda (@Piesda1) reported

    @TSB Last day of the month, payday for most people. Very poor service and not the first time!