TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  sofia (@sofiaBswaine) reported 5 minutes ago from Barry, Wales

  @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

• 
  Mark (@MarkAnstee2) reported 19 minutes ago from Weston-super-Mare, England

  @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

• 
  Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported 42 minutes ago from Weston-super-Mare, England

  @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Connor (@AndyC58171) reported 4 minutes ago

  @TSB new customer. the app doesn't give instant spending notifications. am I missing something?

• 
  CHΞΞTAH 🐆 (@MrJCheetah) reported 4 minutes ago

  Can Someone have a word with @TSB devs and make a dark mode app icon please. It’s literally the only app that lets me down for a clean UI. Oh and add some notifications options please I’d love to see in and out goings etc.

• 
  k (@kirgo21) reported 6 minutes ago

  @TSB I’m trying to order something and you ***** are not working man

• 
  sharon (@cutt2425) reported 6 minutes ago

  @TSB app down again and can’t access account! This happens far too often now!!

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 7 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Keith Ambler (@keithbfc) reported 9 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  Taigh (@Taigh_Solais) reported 10 minutes ago

  @TSB @katharvey2112 Its been like this since 7am this morning, please fix it asap? 🙏🏼💫

• 
  Richard Hyland (@richardhyland) reported 10 minutes ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  E. J. Gill (@suzycoos) reported 18 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Kevin Maguire (@RainTown) reported 22 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?