TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 12/09/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️(he/him) (@darrendevally) reported

    Umm @TSB your app is down again.

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB hi - tried to authorise payment from business account, get 'your payment may have been unsuccessful' and 'service temporarily unavailable'. Can you fix/advise please?

  • TerryTyler4 Terry Tyler (@TerryTyler4) reported

    .@TSB #TSB You must have the worst 'customer service' I've come across. I am unable to open the new digital banking terms and conditions in an email, and the 'contact us' option is just an A-not much-I that only understands the most basic queries. How do I speak to a human?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️(he/him) (@darrendevally) reported

    Started the maintenance earlier than you said you would on the site @TSB said it was going to start at 9:50pm so I was hoping to move things just in time.

  • LeighMcKay7 Leigh McKay (@LeighMcKay7) reported

    @TSB banking app down AGAIN

  • walderston ¶ Adam J Wall 🇬🇧 (@walderston) reported

    @TSB Thanks .. issue was I needed to do via a browser and not your app. It doesn’t work via your app.

  • clivesinclair Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@clivesinclair) reported

    @TSB @Stevemills76 Same here. Done as requested. Your system is down again

  • richard42368876 richard birch (@richard42368876) reported

    @TSB Appalling service in your Longsight Branch,waited 30 minutes and the place isn't busy Wtf?

  • roarnowheesht Neenaw Nectarine 💚🤍💜KPSS (@roarnowheesht) reported

    @TSB @peterfromkent No website not working either

  • gray_jonathan jonathan gray (@gray_jonathan) reported

    @TSB app down again! Twice already this year - i need urgently need to make payments