TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 12/11/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • DismasX DismasX (@DismasX) reported

    @TSB once again me and apparently lots of other customers are unable to access our accounts online. Not like it’s important or anything! @TheFCA @financialombuds

  • mod234 Patrick Atkins (@mod234) reported from Warrington, England

    @tsb any update on the technical issue with your app.

  • Squirted Tyler (@Squirted) reported

    @TSB We're aware some customers are receiving the same copy pasted response from Beth giving no explanation as to why we can't access our money on Payday, we're working to change bank as soon as possible. Tyler

  • funsizequeerdo Messwiththehonkgethebonk (@funsizequeerdo) reported

    @TSB If? Everyone is having issues. Why is this happening?

  • kelshaw1 Kel1506 (@kelshaw1) reported

    @noname9697 @Rev3randG @TSB Omg that’s no use! Awful!

  • Smith88Steve Steve Smith (@Smith88Steve) reported from Warrington, England

    @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

  • CBers CBers (@CBers) reported

    @TSB Any idea when the access problems will be resolved please? Can't access my account online or via the app. Can't go to my local branch, as it closed in May. #TSB #BANKING #NOTWORKING

  • David_Nugent David Nugent (@David_Nugent) reported

    @tom_pattercake @TSB Yep it's been down for around 48 hours it seems to be the monthly ritual "it's payday week let's limit the traffic by turning off this server for an extra long weekend"

  • angelaaustwick Angela Austwick (@angelaaustwick) reported

    @TSB Oh no! So we can’t access cash or use card either??

  • RachaelWallace Rachael Wallace (@RachaelWallace) reported

    @TSB_News @TSB Any eta on when you expect us to be able to access the app? Pretty frustrating that you have to come on Twitter to find out what's happening, surely a text could have been sent to customers? Not that it goes down every month, communication is as bad as the app 👀