TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 11/15/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Timobru Tim O'Brien (@Timobru) reported

    @TSB your web site says 8 can stop my debit card via the mobile app but there is no option to do that and you are not accepting phone calls. If any money goes missing I will hold you responsible.

  • Sophs38854386 coolerchick (@Sophs38854386) reported

    @TSB G73 3tb. You got a good tweet so nothing else needed to pass on pat on back for good customer service.

  • Karenjo29335951 Karen jones (@Karenjo29335951) reported

    @tsb absolutely dire service with fraud team !!

  • GHuntermusic Gary Hunter (@GHuntermusic) reported

    @Jonty3 @TSB Same issue as me mate, don't have a clue which banks are allowing us to buy it though

  • SamFree06762799 Sam Freeman (@SamFree06762799) reported

    @TSB Hi TSB, I was hoping to discuss expediting a mortgage offer drawdown before 5 working days to avoid a house purchase maybe collapsing, but can't seem to get through on the phone!

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    When you have an issue with @TSB that you thought had been dealt with 3-4 months ago and it reappears and you get told that timescales are open ended to fix it -AGHHHHHH!!!!!

  • charlielie Lottie (@charlielie) reported

    @TSB Has the issue impacting @Apple transactions been resolved yet please? Really frustrating not being able to complete a purchase :/

  • JoJo_Elizabeth_ Jo (@JoJo_Elizabeth_) reported

    My Dad opened my first bank account for me at 11 with @TSB and now I've filed a complaint and still awaiting promised documents 5 days on from "within 5 working days" and awaiting full closure of the entire account. Good riddance.

  • David_M_Writing David Matthews (@David_M_Writing) reported

    @TSB So my dear @TSB, you blocked my debit card without informing me, then you sent me a new card. Now, 48 hours later, you've decided to block the new one!!! What is the matter with you utter muppets???

  • tips2_blog Free Blog Tips (@tips2_blog) reported

    @lottyburns @TSB This happened to me today but it seems to be working again now