TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 11/29/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • nicdaly82 Nicdaly82 (@nicdaly82) reported

    @TSB I am down a fair bit of money this morning and I’d like to know what’s going on?

  • danben2006 Ken Badger (@danben2006) reported

    @gypsynicholls @wherkes7 @TSB Not even anything on their official page to acknowledge the error….are they having a lie in or something? 😴

  • RachBallster Rachael Ball (@RachBallster) reported

    @sammyc46 @TSB I’ve just seen something on Facebook. Looks like major mess up at their end! £600 gone today for us taking us overdrawn and unable to use our card. Terrible service, they should at least send some sort of message to their customers

  • Soxthewavingcat Sox the waving cat (@Soxthewavingcat) reported

    @suzannew1982 @TSB They are having major issues I think Are you sure they isn’t like a £20 and £30 etc

  • Random_Ralf Random__Ralf (@Random_Ralf) reported

    @TSB you have taken £500 from my account as a duplicate transaction. Your automated service says you are aware of duplicates. After 40 mins on hold trying to speak to a human, the info i couldn't get was will it be back in my account today? If not you will cover costs acocatied

  • Margare29090498 Margaret Cummings (@Margare29090498) reported

    @Soxthewavingcat @TSB @tsb help your customers. We see you.

  • 74Kezza Kerry (@74Kezza) reported

    @TSB I've already sent a message to the restaurant where our duplicate payment was from.....now I need to apologise to them as it seems it's not their error

  • suzannew1982 suzanne wards 💙 (@suzannew1982) reported

    @Soxthewavingcat @TSB It doesnt show me im just 50 down from last night but its vanished into thin air literally

  • paul_bowt The Bow Man (@paul_bowt) reported

    @NaomiHarrison_1 @TSB Have spoken to them and they're aware. Sorry about your child's lunch and hopefully the school will help today.

  • Mina290518 Mina (@Mina290518) reported

    I've been waiting to get through to someone from @TSB for 55 min to try and solve an issue of money being taken out my bank when it shouldn't of been! Nearly an hour is not acceptable