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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2
    Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine
    sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2
    Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • tin1tin1
    willie hickey (@tin1tin1) reported

    @TSB app not working again today ????

  • OliAshman
    Oli Ashman (@OliAshman) reported

    It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

  • RichardMeddings
    Not RichardMeddingTSB (@RichardMeddings) reported

    @TheySlammedIt @maggiemc1988 @TSB How do you figure that you nugget? Not being able to use a service to move her own money when she wants?

  • prop_power
    Lawrence M-M (@prop_power) reported

    Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

  • RainTown
    Kevin Maguire (@RainTown) reported

    @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

  • claire_1986w
    claire (@claire_1986w) reported

    @TSB I closed the app down and started again and it has worked,

  • kaymetz85
    kayleigh (@kaymetz85) reported

    @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine

  • SPa10165557
    SarahNicPA101 (@SPa10165557) reported

    @TSB Well it’s hellish and useless, just been cut off by the fraud line when I was being transferred to a human. No I will not discuss this on here. I will need to travel to a branch on Monday. Utterly useless non service

  • 1Redders0
    Redders. (@1Redders0) reported

    @santanderuk @TSB Empty your accounts. Move banks. They want to shut 44 banks down. Strip there custom. Use another bank. End them.

  • spotter75
    Potters (@spotter75) reported

    @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!