TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  sofia (@sofiaBswaine) reported 17 minutes ago from Barry, Wales

  @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

• 
  Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported 19 minutes ago from Weston-super-Mare, England

  @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

• 
  Mark (@MarkAnstee2) reported 52 minutes ago from Weston-super-Mare, England

  @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Hewat (@Leehewat28) reported 1 minute ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Doyazan (@Doyazan456007) reported 3 minutes ago

  @TSB you need to update your bank . Its 2026 and the app is not up to date as it should be ive got a few ideas Consistent design: Ensure the app and website feel the same across devices.

• 
  Paul (@My_Living_Hell) reported 7 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  SoftwareLife (@Mindfulness2050) reported 9 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 10 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  James Smith (@metaled92) reported 10 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  Paschal Ochang (@pascosoft) reported 11 minutes ago

  @TSB The person I spoke with has no idea of how the payment system on the uk government website works and now she is telling me they will cancel my card. This is the second time you guys are canceling my card in a space of 1 year.

• 
  Stephen Old #FBPE (@StephenOld) reported 14 minutes ago

  @TSB There is little point in having an account on X if you cannot actually access your account through it. You have already closed one of my accounts without telling me - after taking £10.5 k in charges off me in 2007-8 when I could not work because my sister was dying.

• 
  John El (@chopped1888) reported 16 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

• 
  JaCm (@JaCm2000uk) reported 17 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers