Is TSB Bank down in Cardiff, Wales?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (58%)
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Transactions (15%)
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Login (15%)
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Website (12%)
Community Discussion
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TSB Bank Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Mark
(@MarkAnstee2) reported
from
Weston-super-Mare, England
@a_walls @TSB Must be an issue with tsb as im unable to login via the app either.
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Mark 🇬🇧🇺🇦
(@MarkAnstee2) reported
from
Weston-super-Mare, England
@TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.
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sofia
(@sofiaBswaine) reported
from
Barry, Wales
@TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Angela pangela
(@Angelapangela4) reported
@TSB I have 3 pending payments that are duplicates still to come out, can you help
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gaz
(@GazzaRuss89) reported
@TSB I get that you’ve refunded people but a nice touch would be offering some compensation as you left a lot of people overdrawn even £50 compensation will be better than paying £550 to FOS per customer surely?
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Danny Nickerson
(@jumpedupweeprik) reported
@TSB I’ve just had my legs broken as I’ve no money for rent cause a yous
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Michael Taylor
(@mtsfw) reported
@TSB so you still haven't fixed the issue... pending payments still showing when money is taken = me in overdraft. Seriously can you just sort this or I'm moving banks!
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BloomJewelleryDesign
(@bloom_jewellery) reported
@TSB @tsb how do I make a complaint? This service is not acceptable! I have had absolutely nothing from yourself, no text message or anything to say why this had happened. I was on the phone most of yesterday complaining to a company and accusing them of taken money from my account.
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Jem
(@JEM_McCann) reported
@TSB can you please explain where my money is? You made 4 duplicate payment from 02/03 which I understood there was an issue with everyone. But You’ve then made another 3 duplicate payments. You put the money back in but there is £120 now randomly missing. Stop stealing my money!
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The Jackhammer
(@Kango_V) reported
@TSB @FionaCochran11 But, will you be transparent and publish the reason for the problem. And I mean a real breakdown, not just PR spin. Many tech companies do this and it actually builds trust. I'm waiting with baited breath
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Gill Warr
(@gill_warr) reported
@TSB Now I have the opposite issue more money has gone into my account than should have been refunded unless extra has gone in as compensation. Need to do my shopping tomorrow and scared to use my card because can't guarantee money will stay put in my account when I pay for shopping
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ClaireB
(@C_Bahr1) reported
@TSB It caused more than problems for most. Panic, stress, anxiety, debt, hungry tummies, missed wages, having to borrow from family......people couldn't give kids lunch money or travel to work yesterday. I think more than a sorry is needed but you'll just play the ignorance card now
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Paddy O'Furniture💙
(@Pady_oFurniture) reported
@Soxthewavingcat @TSB If its a direct debit payment that is incorrect you can claim it to be immediately reversed und Direct Debit Guarantee Will be on banks website and any DDM you signed