TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 03/09/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Login (19%)

    Login (19%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • NEEChamberAli Alison Preston (@NEEChamberAli) reported

    @TSB have you got problems with duplicate transactions on accounts this morning? Can get through on the phone

  • emilysmum_20979 Irena Sztyk (@emilysmum_20979) reported

    @TSB You need to get these refunded ASAP I will be going with another bank nothing but issues with TSB

  • liambeech5 liam #holdtheline (@liambeech5) reported

    @TSB I’ve had multiple transactions taken out of my bank!!! Wtf is going on?!

  • Random_Ralf Random__Ralf (@Random_Ralf) reported

    @TSB you have taken £500 from my account as a duplicate transaction. Your automated service says you are aware of duplicates. After 40 mins on hold trying to speak to a human, the info i couldn't get was will it be back in my account today? If not you will cover costs acocatied

  • danben2006 Ken Badger (@danben2006) reported

    @gypsynicholls @wherkes7 @TSB Not even anything on their official page to acknowledge the error….are they having a lie in or something? 😴

  • WIRLOWEATHER Genius G (@WIRLOWEATHER) reported

    @sammyc46 @TSB Same here, transactions from 28th March duplicated. Can't get through customer support.

  • Presariofu Ian Hearn (@Presariofu) reported

    @TSB As if life is not tough enough right now I look at my account and you have decided to take duplicates of transaction processed on the 2/3/22 again today. Would complain in branch but you keep shutting them! Sort it out please, clearly your error here.

  • 74Kezza Kerry (@74Kezza) reported

    @TSB I've already sent a message to the restaurant where our duplicate payment was from.....now I need to apologise to them as it seems it's not their error

  • Margare29090498 Margaret Cummings (@Margare29090498) reported

    @Soxthewavingcat @TSB @tsb help your customers. We see you.

  • andrew_wrath Andrew Wrath (@andrew_wrath) reported

    @TSB you've taken payments this morning that were already paid for on the 2nd of March, when will these be refunded back into my account as I see many people having the same issue today - I am now overdrawn ! ... can't get through on the phones