TSB Bank status: access issues and outage reports
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Full Outage Map
- TSB Bank generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TSB Bank Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Mark (@MarkAnstee2) reported from Weston-super-Mare, England@a_walls @TSB Must be an issue with tsb as im unable to login via the app either.
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Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England@TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.
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sofia (@sofiaBswaine) reported from Barry, Wales@TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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MBUR337 (@MBUR337) reported@TSB is TSB having problems servicing its lending debt to their credit card customers? Many customers reporting that TSB are sending customers letters threatening to suspend cards with in 30 days if they do not agree to new higher minimum payment terms despite customers 1/
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MarcHughes86 (@marc_hughes86) reported@TSB Not good enough and shouldn’t be an issue in 2026
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Maz Scotland (@6pmIsWineTime) reported@TSB app once again not working. When will this area of business be improved??? #CustomerExperience
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Sam Reed (@tehreedy) reported@TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.
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Phillip Lloyd (@PhillipLL) reported@TSB OTP not working to log in to online account
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Santander UK (@santanderuk) reported@runneroundlou @TSB Hi Lou, thanks for reaching out. Sorry to hear you've not had a good experience. How can we help fix this?
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MBUR337 (@MBUR337) reportedIt’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?
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colin (@lairdcwh) reported@TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb
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TrisTime (@Lamberto2993) reported@TSB Yes I'm now able to login but frankly Im done with this ****, every week this bug reappears and now I'm just going to nationwide, **** your bank and your shite services, it makes sense that the worst bank to man is now buying out your bank.
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chinnyweasley (@chinnyweasley) reported@TSB I’ve been told to go to a branch to open an account. However the nearest branches near me are only open between 10am to 4pm with the counter being closed on Saturdays. How is someone working full time supposed to go?