TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 01/10/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Holly_bops Holly Williams (@Holly_bops) reported

    @TSB what's happening with your apps and online banking today? Can't access either of my accounts

  • gerry50 gerry mcmahon (@gerry50) reported

    @TSB Not being sent the access code to my phone

  • _Crumf Andy (@_Crumf) reported

    Shout out to Gino and Beth from @TSB, manning the Twitter account and getting a load of crap from customers this morning! It's pay day and the fact that I can't access my account is inconvenient to say the least, but I know it'll be sorted out in due course. Chill, people.

  • allyy__08 Alison Hendry (@allyy__08) reported

    On a positive note, I popped into @TSB on Hanover Street in Edinburgh to ask for support with online banking. Very lovely staff member called Rachel - she was polite, Deaf aware & even knew a bit of sign language which really put me at ease!! Fabulous customer service thank you!

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    Once again @TSB app is down. Honestly it’s just not good enough. This happens so often.

  • FfsHibs Isla Smith (@FfsHibs) reported

    Oh there's a surprise... @TSB Internet banking down again....

  • iangregory70 Ian Gregory (@iangregory70) reported

    @TSB is the whole system down as my card just got declined?

  • johnt0709 John (@johnt0709) reported

    Day 4 trying to get through to the @TSB fraud team. Apparently running at 50% staff due to COViD - horrific customer service nonetheless. No calls back, complaint doesn’t work and can’t fix in branch 🙄

  • MrsRightKnee Siobhan (@MrsRightKnee) reported

    @TSB My daughter and I have spent over a year trying to close her savings acc (she is nearly 18). Branch say they cannot help and all online closure forms we submit are ignored. I cannot speak on the phone due to disability. Why do you ignore us? Trying this tweet in desperation

  • DWtheatrejunkie Gavin MacLean (@DWtheatrejunkie) reported

    @TSB I had my phone stolen last night and need to access my account today — but online banking requires an OTP which is obviously being sent to a phone I no longer possess (and replacement SIM/phone won’t be with me for a couple of days). How can I gain access to my account?