TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 01/28/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • catseasoning Mika (@catseasoning) reported

    @TSB please fix your approve payments feature, none of it works and i can’t make purchases due to this :/

  • DannyGodfrey23 Danny Godfrey (@DannyGodfrey23) reported

    @lauren_k_moore @TSB No worries. My partner is an ombudsman manager for the service. TSB will be liable as they should be doing security checks on things like that. Doubt you’ll have a problem getting the money back & potentially compensation. Good luck & best wishes to your grandad! @financialombud

  • jaco45er Jaco45er (@jaco45er) reported

    @lauren_k_moore @beckyjagoitv @TSB This is awful, makes my blood boil. That said, TSB what are you doing? No alarm bells? I had to jump through hoops to put 4K in my account after I sold a car at Barclays, I think you hold some responsibility here !!

  • Teryll91 Teryll (@Teryll91) reported

    @TSB If this maintenance isn't to be done till Saturday can you tell me why my banking isn't working now ! Cant even pay for my shopping !!

  • shep65782423 shep (@shep65782423) reported

    @TSB What more info do u require when I’ve clearly mentioned the issues? Doesn’t make sense as to why u prefer DM when people with similar issue can all read/see what can be done to fix the issue

  • lauren_k_moore lauren moore 👑 (@lauren_k_moore) reported

    @janettocornetto @VeganCyclist4 @TSB That’s awful! So sorry that happened to you x

  • taliyahalyssa T A L I Y A H (@taliyahalyssa) reported

    @Teryll91 @TSB Wow! I’m having the exact same problem? Non of my payments are working when purchasing with my card! Argos just kept failing. I had to use PayPal for it to work. I think I’m going to change banks x

  • RyefordPaul Paul Coleman (@RyefordPaul) reported

    @TSB We've got two mortgages with you. Having moved house we have phoned your customer services THREE times to get our new address correct & STILL it's wrong as per the two letters received today. This is ridiculous, how can this ever be sorted out?

  • stephen2876 Stephen H (@stephen2876) reported

    @TSB They are what used to be termed "card not present" transactions. Might be processed at a time or place when I am not by a telephone in order to verify them. I'm worried. I don't like this Strong Customer Authentication. I haven't got the means to enable it properly.

  • Teryll91 Teryll (@Teryll91) reported

    @taliyahalyssa @TSB Mines was the same never got nothing in till 1.45 but now my shopping and my dd for our holiday have all failed to go through I've tried to buy something of ebay and even that's not working 😕 tsb is getting beyond a joke for all these updates and maintenance is beyond a joke now