Is TSB Bank down in Cardiff, Wales?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (69%)
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Website (13%)
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Login (13%)
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Transactions (6%)
Community Discussion
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TSB Bank Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Mark
(@MarkAnstee2) reported
from
Weston-super-Mare, England
@a_walls @TSB Must be an issue with tsb as im unable to login via the app either.
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sofia
(@sofiaBswaine) reported
from
Barry, Wales
@TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?
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Mark 🇬🇧🇺🇦
(@MarkAnstee2) reported
from
Weston-super-Mare, England
@TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Joanna
(@Joanna_831) reported
@EmilyWrighty96 @TSB Shocking isn’t it. Some people have had charges added on for late payment of things. It’s bothering me as someone said have they been hacked etc ? Do we need to be worried ? All the access to all the technology and we can’t fix this problem ??
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Vicky
(@MrsOrange10) reported
@TSB I have transferred some money out of my account which hasn’t arrived at the account it was sent to? Is this also part of the issues you are having or do I need to contact customer services?
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Katie Major-Smith
(@TheKatieMajor) reported
@TSB @maireadgair Hi @TSB, when will this problem be fixed? I'm still unable to make an online payment as the verification code won't come through. It's been two days now and I need to make this payment!
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Dominic Manley
(@dominicwa) reported
@TSB (and those following)… the online payment code issue seems to be fixed here now. I'll be helping my parents switch banks over the next few weeks. The downtime is bad enough but the total lack of (useful) communication is a dealbreaker.
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Vexed #KPSS
(@AbsolutelyVexed) reported
@EmilyWrighty96 @fivepandacats @TSB Do you have the app? When I got through to customer service she said that was the part that wasn't working so they'd switched the system so everyone was getting codes. I think that's what overloaded the system. I did get just two codes this morning from last night - about a 14 hr
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Adrian Costello
(@adiecostello) reported
@TSB Beverley has to be the worst bank in the town. After refurb looks like a cheap staff Canteen but without any service. Time to move my money to a bank where people are not sat in offices but are helping customers #verypoorservice
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susan russell
(@Sueruss55) reported
@TSB Can’t place my shopping order. Your verification system is not working AGAIN. Just venting as it happens SOOO Regularly
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Stephen
(@StephenSmithDR) reported
@TSB when do you expect the issue with online payments will be resolved? Is there no workaround available? Very poor support and no proactive communication from TSB
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Vexed #KPSS
(@AbsolutelyVexed) reported
@floralfee @TSB @Owey1212 Fiona I've been having the same problem and it's just gone through via the app payments to approve process. Really hope it's now working for everyone else too. Good luck everybody!
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Jo
(@JoanneCoulburn) reported
@TSB when will your online payment function be working again?. It changed from approval in-app, which was painful at best, to now a SMS one time code that never arrives! Are you going to inform customers?