TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 03/02/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Website (18%)

    Website (18%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (14%)

    Login (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • JimSmit33060662 Jim Smith (@JimSmit33060662) reported

    @TSB am trying to log in to the app a d it's telling me I have to reregister my device? Are you having issues at your end?

  • djjungelskogs Stacey 🫶🏻✨ (@djjungelskogs) reported

    @TSB you guys arent taking payments from my bank for some reason, can i have some help please?

  • Jdz294 Jdz294 (@Jdz294) reported

    @TSB Why was the app AND website down during the night? There was no notification provided beforehand..

  • SimoneBruv Simone Allen (@SimoneBruv) reported from Bournemouth, England

    @tsb why are you declining my payments ?? When I check and check again and my balance is enough for what I am paying for !!!!! Can’t wait on the phone all afternoon - anyone else having problems again 🙄

  • jacxi33 Jackie Kennedy (@jacxi33) reported

    @TSB Hello There’s been 2 appointments over the last 2 weeks which I’ve committed to during my lunchtime at work. Both @TSB representatives have failed to show. Is there a dedicated team within Customer Services that can assist please?

  • Con_24 Conor Gillis (@Con_24) reported

    @TSB My Elderly Mother has been trying to pay for billis using your app and is continually blocked and told someone will ring her - It's been 4days!! and every time she tries to ring there is a ridiculous wait and no hold music!! AWFUL Customer Service!!

  • KellyShaw31 Kelly stay shaw (@KellyShaw31) reported

    @TSB I need your help

  • lmacleoduk Liam MacLeod (@lmacleoduk) reported

    Hi @TSB having issues getting into your app, same error message over and over "We're having problems trying to authenticate your login. You will need to set up your device again" and it's not just me, my mum has the same problem, is there an issue with your app atm?

  • JacquiYoungKer1 Jacqui Young-Kerr (@JacquiYoungKer1) reported

    @TSB How come I've been unable to use debit/credit cards online since Monday. What's the point of having money in bank if you can't use it. Your customer services contact via phone is useless. Your Facebook messenger service doesn't appear to pick up messages.

  • blairlucy2 Maureen McDonald (@blairlucy2) reported from Stittenham, Scotland

    @TSB trying to transfer funds from your bank to another. Appears to be a problem each time I try to do this!