TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 03/06/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (17%)

    Website (17%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (14%)

    Login (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • lowtmusic KANYE NOT (@lowtmusic) reported

    @TSB Painful at this point - unable to use services all night and now cannot even login to app or browser since this update as won’t let me even enter MI

  • m_ldnn_ YT: MADNESSWITHMK 📺 (@m_ldnn_) reported

    @TSB the app has been down over 12 hours now ???!!!

  • victoriacuckson Victoria Cuckson 🇵🇸 🇾🇪 🏳️‍⚧️ (@victoriacuckson) reported

    @TSB I've had the same number for over 15 years. I've manager to access via my Samsung tablet but still can't access using my Samsung 21 phone.

  • schnitzzz1 schnitzel (@schnitzzz1) reported

    @TSB Your app isn’t working on Apple products & your call centres are lying to customers about when it’ll be fixed. What more do you need to know?

  • MartletEngs Andrew Tyres (@MartletEngs) reported

    So my partner has now spent close to 3 hours on the phone to @TSB trying to arrange a standing order for her mum ... just passed from person to person. Woeful customer service!

  • antonvwoodward Anton Woodward OBE (@antonvwoodward) reported

    @TSB You wanted more info about the approve button not working on your app. So, I've helpfully retweeted 42 other tweets about the exact same problem. Sort it out!

  • AndrewS01250914 Andrew Scott (@AndrewS01250914) reported

    @TSB Well I've never been to a bank who point blank refuse to allow you to pay in cash or cheques at the counter, so was just wondering exactly why you have a counter service. I'm at a loss as to why else I'd visit a bank other than to deal with money? 🤔

  • leepcollins Lee Collins (@leepcollins) reported

    Been trying to get through to @TSB for two hours to discuss a mortgage. Phone has been answered twice, they’ve said they will put me through to the ‘mortgage service department’ and then cut me off. How is this acceptable?

  • guinness1968 Graeme Innes 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@guinness1968) reported

    @kristinacimova @TSB TSB reluctant to advise that there is a major issue with ‘Approve Payment’ feature on the app. Instead they’ll ask for more information, for your device, operating system, what app version. They’ll ask you to uninstall / reinstall…blah, blah…. It’s a TSB issue.

  • elaineems2013 Elaine Stewart (@elaineems2013) reported

    @TSB Hi I am unable to login, is everything back to normal?