TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 12/14/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • steveo221122 stephen (@steveo221122) reported

    @TSB @BPHlimited  We're updating our app at the moment to make it better for our customers. Sorry, but this means you can't get into the app right now. We're working as hard as we can to have it up and running again shortly.

  • stejones1971 Steven Jones (@stejones1971) reported

    @TSB internet banking down yet again…you really need to sort this out and appreciate just how inconvenient this is for your customers

  • honeystew Tracey (@honeystew) reported

    @TSB any idea when your app will be working again?

  • ProMediaRes1 PeteB (@ProMediaRes1) reported

    @Charentegirl @TSB Text message said call 0345 3561034 (genuine fraud No). Also tried other No's on the website for debit card (see if they could help) 0345 8357922 and 0345 835 3846 (as per Twitter team reply). You Q for 13mins "our agents are busy" then cut you off "we'll call back" They don't.

  • BPHlimited Brentwood Plumbing (@BPHlimited) reported

    @TSB I am sick, sore and tired of being denied access to my account due to 'technical issues', it is never unexpected!!

  • WheresMaBuntin Chris (@WheresMaBuntin) reported

    @kerrisavage @TSB Really?? I’m stuck in the other side of Europe with no idea how much cash I have and I’m flying back today and need to buy a test. No idea how much I have in my account. Absolutely bobbins service.

  • hrsnm Meryem Horasan (@hrsnm) reported

    @TSB Nothing private about this. A lot of waiting time, 1 staff member working and a long queue. Thanks.

  • carol_carolward carol ward (@carol_carolward) reported

    @TSB so spent all day today trying to get my card unblocked -given you all the ID needed and supposed to receive text from you -Nada! I will be closing my account after 40+ years -abysmal service!

  • ayley26 karen howlett (@ayley26) reported

    @TSB any chance of being told how.long your internet banking service is down. Going on holiday today and wanted to transfer some money.

  • jsr1st Jonathan Robinson (@jsr1st) reported

    @TSB Every time I tried to make a payment yesterday, the 'continue' button did nothing. I could put in all the details, but couldn't progress. Today, I can't log in at all as your website is yet again experiencing technical issues. I have never experienced such poor technical problems