TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 01/02/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Joanna_831 Joanna (@Joanna_831) reported

    @TSB @fivepandacats Hi. We’re aware that you are aware that some customers are having issues making payments online. We’re know you are working hard to fix the issues and apologise for any inconvenience this may have caused but Lesley When will it be sorted out ?! Surely. Should be sorted by now ?

  • TheKatieMajor Katie Major-Smith (@TheKatieMajor) reported

    @TSB @maireadgair Hi @TSB, when will this problem be fixed? I'm still unable to make an online payment as the verification code won't come through. It's been two days now and I need to make this payment!

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    @EmilyWrighty96 @fivepandacats @TSB delay. I would urge anyone already with the app to use that. Otherwise I'd expect it to be back up and working tomorrow sometime depending on how many people kept trying because we weren't given good advice. Hope it's sorted for you very soon. I expect it will be. Are you OK

  • Nagcra craig nagle (@Nagcra) reported

    @Owey1212 @floralfee @TSB Still not working for me 😡

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB @liale 30+ hours isn’t working hard in my opinion

  • Joanna_831 Joanna (@Joanna_831) reported

    @EmilyWrighty96 @TSB Shocking isn’t it. Some people have had charges added on for late payment of things. It’s bothering me as someone said have they been hacked etc ? Do we need to be worried ? All the access to all the technology and we can’t fix this problem ??

  • Tim_Mullen Tim Mullen 🇪🇺🇺🇦 (@Tim_Mullen) reported from Stoke-on-Trent, England

    @TSB Hi trying to apply for overdraft increase using online banking keep getting “An error has occurred We're sorry, but we're experiencing some technical issues” on submitting final section. Plz don’t ask me to phone point of online is avoid a queue to speak to some1 w/no Eng

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    @floralfee @TSB @Owey1212 Fiona I've been having the same problem and it's just gone through via the app payments to approve process. Really hope it's now working for everyone else too. Good luck everybody!

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB Can’t place my shopping order. Your verification system is not working AGAIN. Just venting as it happens SOOO Regularly

  • ailsabrown7 ailsa brown (@ailsabrown7) reported

    @TSB I’m having problems with making an online payment. I get to the authenticate payment section and request 6 digit code however the message doesn’t arrive and comes through hours later. Is this a problem you are experiencing or is it just my issue and I need to call the bank?