TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 01/18/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Live Outage Map Near Cardiff, Wales

The most recent TSB Bank outage reports came from the following cities: Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomTonypandy Mobile App
United KingdomPorth Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ecluber Solowhizkid (@ecluber) reported

    @TSB Is your app broken this morning, cannot authenticate?

  • K06191162 K (@K06191162) reported

    @TSB Has this been looked into as a bankwide issue??

  • DWtheatrejunkie Gavin MacLean (@DWtheatrejunkie) reported

    @TSB I had my phone stolen last night and need to access my account today — but online banking requires an OTP which is obviously being sent to a phone I no longer possess (and replacement SIM/phone won’t be with me for a couple of days). How can I gain access to my account?

  • gerry50 gerry mcmahon (@gerry50) reported

    @TSB Am having difficulty logging on to online banking. Are there problems at the moment?

  • johnt0709 John (@johnt0709) reported

    Day 4 trying to get through to the @TSB fraud team. Apparently running at 50% staff due to COViD - horrific customer service nonetheless. No calls back, complaint doesn’t work and can’t fix in branch 🙄

  • Capn_Scarlet Shining 🔥🛸💥 (@Capn_Scarlet) reported

    @TSB C'mon guys. Don't mess with your app so close to the weekend, eh? You must know this is when people REALLY need access to their accounts so why make changes that mean it doesn't work now? Could you let me know when you fix it ... And please make that VERY soon! #Frustrated

  • ferretbarbar Barney Barton (@ferretbarbar) reported

    @TSB Website is 'experiencing problems', app asked me to re register my device but then wouldn't let me do it

  • gerry50 gerry mcmahon (@gerry50) reported

    @TSB Not being sent the access code to my phone

  • scotslassnow Maggie Moo (@scotslassnow) reported

    @TSB I can understand that your branch at St Andrews is closed due to Covid in the branch, but it is a very poor service when the machine that provides envelopes so that cheques/money can still be paid in, is “temporarily out of service till Monday”.

  • OliCansy Oli (@OliCansy) reported

    @TSB had money credit into my account showing in my statement but not my available balance, this is on the app. Is this due to ongoing issues?