TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 12/05/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Stuart_Adam522 Stuart Adamson (@Stuart_Adam522) reported

    @TSB Same thing happened a while back and it took ages to fix. I'm in the middle of Ukraine, can't access my bank or withdraw money. ******* useless you lot are. I'm switching.

  • matttothecat Cat (@matttothecat) reported

    @TSB no access to my bank on payday? Absolute farce

  • motoandcycle MotoandCycle 🚲 🏁 🇺🇦 (@motoandcycle) reported

    @TSB Thank you. It's been all day and still not working. I have bills to pay

  • iBoldNews iboldnews (@iBoldNews) reported

    @TSB This must be a joke. Since 7 in the morning I have been trying but the app and online banking doesn't work. I have lost so much because of this issue. I demand compensation from #tsb #tsbbank #tsbdown

  • Chris_Holmes_1 Chris Holmes (@Chris_Holmes_1) reported

    @TSB @TSB for those still having problems, I seem to have figured a work around on my mobile app. Instead of using fingerprint, use the standard login. So far this has worked everytime when fingerprint has failed.

  • HappySabo Picard Cat (@HappySabo) reported

    @TSB Its obviously not just a problem with web page and app, there are cases like ours where state pension hasn’t posted. No money no way to pay bills, and buy food.

  • Lunanie Luna #blacklivesmatter (@Lunanie) reported

    @TSB No: telephone, mobile or online banking, cash machine won't take the card and chip and pin device declines the payment. What is going on? What is the issue, were you hacked? Are our accounts safe?

  • ffew85 Emma (@ffew85) reported

    @TSB Always wondered what TSB stands for…now I know. The S**t Bank. Why hasn’t this problem been fixed yet?! This is ridiculous!

  • Sddmate Simon **** (@Sddmate) reported

    @TSB Still no access. Are you going to pay for any charges I incur because I can’t do my banking. It’s not acceptable

  • Karenks1063 Karen ks (@Karenks1063) reported

    @TSB any news yet? Still cant access my app or internet. Getting worried now!