TSB Bank

Is TSB Bank down in Cardiff, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cardiff, Wales 03/13/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (10%)

    Website (10%)

Community Discussion

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TSB Bank Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MarkAnstee2 Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported from Weston-super-Mare, England

    @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • gmilner1989 Gary Milner (@gmilner1989) reported

    @TSB Please can tsb describe (not a standard message) why our bank has so many online issues? We basically employ you, so as your boss, I request you to provide a report of why the digital system is so poor? I request this is completed by the end of the working day. Thanks

  • valleychatter Nerys Edwards 💙 (@valleychatter) reported

    @TSB Website down. Mobile App down. Card being declined. ATM displaying “Your financial institution is unavailable”. Completely stranded.

  • BruceKimmy10000 Kim bruce (@BruceKimmy10000) reported

    @Lisehu70 @TSB I couldnt use my contactless or withdraw from cash machine either. Think the whole system Is down x

  • gmilner1989 Gary Milner (@gmilner1989) reported

    @TSB Also, as tsb have multiple times withheld my ability to manage my money, tsb is not upholding it's deal with its customer, I hereby confirm this statement as an invoice tsb due to loss of service a fine of £150, again, to be provided with the report by the end of the working day

  • bubcherubxx c (@bubcherubxx) reported from Penicuik, Scotland

    @TSB disappointed you haven’t replied how are the elderly and vulnerable meant to access their cash?

  • Ricks86L LisaRicks86 (@Ricks86L) reported

    @TSB Can we stop having an auto response from “Beth” and actually get this back up and working. We have got bills that are set to be paid today and if they are not certain services we pay for will get cancelled. How can this keep happening without a full proof resolution?

  • 1872Foxyboy Steven (@1872Foxyboy) reported

    Update your tech @TSB constantly always down.

  • elainewilson28 Elaine Wilson (@elainewilson28) reported

    @TSB This is a joke. It's happening way too often. I need access to my savings account to pay for my car repairs today or I won't get my car back 😐😑

  • 1872Foxyboy Steven (@1872Foxyboy) reported

    @TSB We’re aware some customers may be experiencing issues with our Mobile App and Internet Banking. We’re working to resolve this as soon as possible and apologise for any inconvenience caused. Steven 🤡

  • bellamiabeyou BELLA MIA (@bellamiabeyou) reported

    @TSB I appreciate You saying this but could be great if those responsible could fix it a little faster … I mean it’s Friday … seems like not just some but way too many experiencing this ….