TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Beverley, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Beverley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Beverley, England

Latest outage, problems and issue reports in Beverley and nearby locations:

• 
  Jon (@MisfitWarrior1) reported 32 minutes ago from Beverley, England

  @TSB cannot login with fingerprint. Not good enough

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul (@My_Living_Hell) reported 5 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  Etienne (@EtienneJS) reported 5 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  ANGRY FROM MANCHESTER ✝️ (@AmandaM47407553) reported 8 minutes ago

  @TSB are you having issues with in app chats as i’ve been waiting for a response for two days now

• 
  NUFC (@nufcscot) reported 9 minutes ago

  @TSB @JJBmufc Lesley , when you try and log in there’s a message telling people you are aware app is down, you’d think they would have let you know !

• 
  Kevin Ouyang (@KevinOuyang8) reported 11 minutes ago

  @TSB Hello, I forgot my password and can't log in to the TSB Banking App. Can you help me with this? Please reply this message in private as soon as possible for me

• 
  Caroline Wilson (@CarolineWils87) reported 12 minutes ago

  @TSB Hi, I've tried that. My husband has also just tried and he got a different message saying you are aware there is an issue.

• 
  John El (@chopped1888) reported 12 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

• 
  claire (@claire_1986w) reported 13 minutes ago

  @TSB I closed the app down and started again and it has worked,

• 
  Oli Ashman (@OliAshman) reported 14 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Munsell Brown (@LizJRudd) reported 15 minutes ago from Stourport-on-Severn, England

  @TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.