TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Balham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Balham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 13 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Ian Hankins ✝️ (@amgrumpy) reported 27 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 47 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JacquiB (@tripsfantastic) reported 10 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  sharon (@cutt2425) reported 13 minutes ago

  @TSB app down again and can’t access account! This happens far too often now!!

• 
  Claire Morrison (@claireywurly) reported 15 minutes ago

  @TSB my dad needs a new bank card as the contactless doesn’t work, he tried in app however as it’s a joint account it has only sent for my mum. The nearest branch is 30 mins away and he is unconfident on the phone, can you please help

• 
  kayleigh (@kaymetz85) reported 16 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  Jaiden berryman (@JJBmufc) reported 16 minutes ago

  @TSB your app is down once again and I can’t access what I need to

• 
  Dmp (@Prosserd68) reported 18 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 23 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Simon Parry (@sparry951) reported 25 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  alex martin (@jammyjennypokes) reported 29 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Ben Dover (@Bendover749) reported 30 minutes ago

  @JJBmufc @TSB The website works fine