TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Balham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Balham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 7 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 15 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Ian Hankins ✝️ (@amgrumpy) reported 58 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allibalibee (@AllisonKomorows) reported 3 minutes ago

  @TSB Yes. Appears to be working now

• 
  🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported 3 minutes ago

  @TSB After 40+ years of being a customer I have realised you're basically a toy bank these days. The app suddenly stops working. Your app can't read cheques without failing every time for different reasons. Your customer support is foreign. Moving all my funds to a real bank.

• 
  🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported 9 minutes ago

  @TSB Same error. Cleared cache and data for app then uninstalled & rebooted. Same error.

• 
  Gaia Kush (@GaiaKush85) reported 11 minutes ago

  @JFoxleyBrookesx @TSB I was just going to ask the same thing... I can't access my account

• 
  ⁠ Uzair (@UZAlR) reported 11 minutes ago

  @TSB why does it take 2 working days to get a statement generated? Other banks is literally a click away… Please fix this

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 12 minutes ago

  @preciousphece @TSB Sorry Precious @TSB are a terrible and institutionally dehumanising bank They do what they want and answer to no one

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 13 minutes ago

  @ahdamnpahpah @TSB Awful people, terrible bank. “The Financial Conduct Authority (FCA) has fined TSB £10.9 million for failures in its treatment of customers in financial difficulty, including vulnerable individuals and those in arrears, between June 2014 and March 2020”

• 
  Kevin Maguire (@RainTown) reported 14 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  Sparky Shiny (@sparkyshiny) reported 15 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 16 minutes ago from Wigan, England

  @TSB on both the app and online i cant see any of my accounts. Is there an issue?