TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Balham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Balham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 14 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Ian Hankins ✝️ (@amgrumpy) reported 27 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 50 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BumbleGirls (@TinyLionesses) reported 3 minutes ago

  @MCOOK73 @TSB Not for me either! This is a TSB problem, not a customer problem.

• 
  Mark Parkinson (@parkimc) reported 6 minutes ago

  @TSB any issue with payments coming into account - had 2 faster payments but not in account yet

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 7 minutes ago

  @TSB ...another day with no acknowledgement of my complaint, no letter to acknowledge, no email to acknowledge... When is this issue going to be resolved and an apology for your useless service given??

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 13 minutes ago

  @TSB The app freezes. Constantly. And has done for the past 3 years even after updates and new phones. It’s ****. You know it’s ****. You’ve done nothing about it.

• 
  alex martin (@jammyjennypokes) reported 18 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  RayRay 🇬🇧✝️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RayMairead) reported 19 minutes ago

  @SpencerKingham @Barclays Ive been locked out of my @TSB app for months, they wont help me, keeps saying my fingerprint and memorable info is wrong.

• 
  MBUR337 (@MBUR337) reported 20 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  Beaker (@tracyd1801) reported 21 minutes ago

  @TSB Just want to say thanks for wasting my lunchtime today. Went into local branch with a cheque to pay my credit card bill early (advice from website) only to be told no cos statement hasn't generated 😡😡😡

• 
  MR_UB40 (@MR__UB40) reported 22 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  claire (@clpearse) reported 24 minutes ago

  @TSB @DJQueen_E Same here. No idea if my BAC transfer worked. App didn’t work at all initially, now slow and glitchy