TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Winscombe, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Winscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Winscombe, England

Latest outage, problems and issue reports in Winscombe and nearby locations:

• 
  Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported 30 minutes ago from Weston-super-Mare, England

  @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

• 
  Mark (@MarkAnstee2) reported 36 minutes ago from Weston-super-Mare, England

  @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

• 
  AB (@abinbristol) reported 44 minutes ago from Bristol, England

  @TSB hi - is there an ETA for Internet or mobile banking app to be working?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SarahNicPA101 (@SPa10165557) reported 6 minutes ago

  @TSB Well it’s hellish and useless, just been cut off by the fraud line when I was being transferred to a human. No I will not discuss this on here. I will need to travel to a branch on Monday. Utterly useless non service

• 
  Allibalibee (@AllisonKomorows) reported 9 minutes ago

  @TSB Yes. Appears to be working now

• 
  graeme Tannahill (@graemeT2010) reported 10 minutes ago

  @TSB app not working yet again when will be fixed

• 
  Michelle Cook (@MCOOK73) reported 11 minutes ago

  @TSB app NOT working again seriously 😡

• 
  ⁠ Uzair (@UZAlR) reported 12 minutes ago

  @TSB why does it take 2 working days to get a statement generated? Other banks is literally a click away… Please fix this

• 
  alex martin (@jammyjennypokes) reported 13 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 13 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  Karly Everley (@KarlyEverley) reported 15 minutes ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

• 
  MBUR337 (@MBUR337) reported 16 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  LaughingGravy (@LGravy15834) reported 18 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?