TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Winscombe, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Winscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Winscombe, England

Latest outage, problems and issue reports in Winscombe and nearby locations:

• 
  AB (@abinbristol) reported 54 minutes ago from Bristol, England

  @TSB hi - is there an ETA for Internet or mobile banking app to be working?

• 
  Mark (@MarkAnstee2) reported 54 minutes ago from Weston-super-Mare, England

  @a_walls @TSB Must be an issue with tsb as im unable to login via the app either.

• 
  Mark 🇬🇧🇺🇦 (@MarkAnstee2) reported 59 minutes ago from Weston-super-Mare, England

  @TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lois Sandwich (@lois_sandwich) reported 8 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 12 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  Innovation Festival (@innovfest) reported 13 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  Etienne (@EtienneJS) reported 16 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Richard Hammond (@RichardArmley) reported 17 minutes ago

  @TSB can’t log in to banking app. Keeps going back to log in with Face ID screen. Down AGAIN 😡

• 
  Revatron (@D_Revatron) reported 21 minutes ago

  @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

• 
  Simon Parry (@sparry951) reported 21 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  Pam Cull (@catsPam12) reported 23 minutes ago

  @TSB site down. Need to make payments.

• 
  NUFC (@nufcscot) reported 26 minutes ago

  @TSB @JJBmufc Lesley , when you try and log in there’s a message telling people you are aware app is down, you’d think they would have let you know !

• 
  Igor The Giant (@IgorGiant) reported 28 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam