Virgin Media Outage Report in Whitby, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitby, England
Latest outage, problems and issue reports in Whitby and nearby locations:
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Richard Bridge
(@richardbridge1) reported
from
Staithes, England
@virginmedia can you tell me how to set up my TiVo box to allow streaming downloads when I am away from my home network
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Wendy Wilkinson
(@wywilko) reported
from
Loftus, England
@virginmedia Morning my partner needs help with sorting out money owed to him as he recommended his son to get virgin media installed he has now been told there is no record of this even though several conversations have taken place can we raise to next level very frustrating 😞
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Varsha Imber
(@ImberVarsha) reported
@virginmedia Yes service status is showing an issue in my area. But for it to take 4 days to fix isn’t good. Why will it take that long to fix.
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Tim Chapman
(@IslingtonChap) reported
@David_Goodhart Don’t ask, David. Hours and hours on the phone to Virgin Media support, but I still can’t find the button for iPlayer on my iPad. Totally useless.
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superdario.eth
(@dario_dewet) reported
Hey @virginmedia - Very considerate of you to be down on the day of the tube strike...
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Maggie
(@MaggieH_UK) reported
@virginmedia I don’t really know how else to describe the issue other than it is buffering constantly I think
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Rick
(@rick__uk) reported
@virginmedia Nope. I’m going to cancel my DD. And move to another provider.
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Matt
(@SharpshotII) reported
@virginmedia Intermittent signal for the last week
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Richard Adams
(@Pogit) reported
@virginmedia I think some urgent training is required from the ground up! I’ve spoke to 4 different people and been told it’s four different things either way Virgin Landlines are now useless as when broadbands down you cannot make any urgent calls to any priority services!
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Tommaso Soru
(@mommi84) reported
@virginmedia Thanks. I received an email saying that the problem was on your side and has now been solved.
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Andy C (Legacy Fan)
(@FooWhiter) reported
@virginmedia I honestly can say I've never had my intelligence insulted as much as your customer services has insulted me by saying I'd agreed to pay £62 a month for broadband.Its not good enough & people need to know what they are getting into.I was warned on social media before I joined tbh
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budgie
(@rossgrange) reported
@virginmedia Yep… 45 mins on the phone and I’m sorted. Lovely people but you have worst customer service process around. Just pray nothing goes wrong with virgin. Thanks anyway