Virgin Media Outage Report in Thetford, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
TV | |
| Thetford |
TV | |
| Mildenhall |
Internet | |
| Thetford |
Wi-fi | |
| Bury St Edmunds |
TV | |
| Bury St Edmunds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Jonathan Hartley 💙
(@JonHartleyInBSE) reported
from
Bury St. Edmunds, England
@kev21261 @mrdanwalker The fact that many people Iive in poverty is not a reason to abolish the BBC licence fee. A commercial service, would be far more expensive and provide far less content (just look at Sky, Virgin Media and BT Sport). And funding through adverts would reduce the income for ITV & C4
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Andrew Bushell
(@boosh_) reported
from
Bury St. Edmunds, England
@virginmedia Many thanks, I would have just liked the person to listen what I was asking. And then he tells me my loyalty counts.... it is nigh on impossible to speak to anyone and I can’t amend package online due to errors
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Sealby
(@Rich_Sealby) reported
@virginmedia when are the broadband issues in M33 going to be resolved?
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ian #FBPE 🇪🇺🇬🇧
(@ianxsmith) reported
31/08/21 is #GoodbyeCNN day. #CNN disappears from Virgin Media and other streaming services in the UK today and becomes a pay-per-view service.
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murali kolla
(@muralikolla) reported
@virginmedia Today is the 4th time in August where my day started without broadband. Extremely poor service. I live in SN2 area. Your help line says that the broadband wont be back until 6:40 PM today. Another day without broadband. After being a loyal customer for 12 years.
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James Manning
(@Jimmythegreeb) reported
Once again @02 service is down. How many weeks this time. Since they merged with @virginmedia their service and customer service has be appalling
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slkmum
(@slkmum) reported
@virginmedia I want to talk to a human who can help resolve my concerns. I do not need more automated messages which give absolutely zero help.
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Nathan Gonzalez
(@sexybeast2791) reported
@virginmedia as always, you have a problem and no one wants to help!
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Lynda
(@lbb12) reported
@VirginMediaIE I've spent at least 10hours on the phone this week to virgin media, still don't have the service I'm paying for. Currently on hold 1hr 25mins and counting 😡😡😡
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Mark Billinge
(@MarkBillinge) reported
@virginmedia This is already DAY 5 and it feels like I’m still having to explain the issue!!
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Lyzz
(@ManicMundie) reported
@virginmedia Morning, no I didn't contact them as it's so common to lose internet now and get sent round in circles when I do contact them. Asked to leave sooner because of the issues and was told I need to go through a month of no internet to get out my contract fee-free 🙃
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RS6
(@RSimmo6) reported
@virginmedia shambolic service from your whole company. 3 days on the trot your company has not turned up for external works. No one can tell me when it will be done. Are your area sales managers a myth?