Virgin Media

Virgin Media Outage Report in Thetford, Norfolk, England

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The latest reports from users having issues in Thetford come from postal codes IP24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Thetford, Norfolk, England 11/28/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Virgin Media outage reports came from the following cities: Thetford and Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomThetford Wi-fi
United KingdomBury St Edmunds Total Blackout
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomThetford Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • JonHartleyInBSE Jonathan Hartley 💙 (@JonHartleyInBSE) reported from Bury St. Edmunds, England

    @kev21261 @mrdanwalker The fact that many people Iive in poverty is not a reason to abolish the BBC licence fee. A commercial service, would be far more expensive and provide far less content (just look at Sky, Virgin Media and BT Sport). And funding through adverts would reduce the income for ITV & C4

  • boosh_ Andrew Bushell (@boosh_) reported from Bury St. Edmunds, England

    @virginmedia Many thanks, I would have just liked the person to listen what I was asking. And then he tells me my loyalty counts.... it is nigh on impossible to speak to anyone and I can’t amend package online due to errors

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fox_box22 FoxInABox22 (@fox_box22) reported

    @virginmedia They are expected back tomorrow, but I've been let down so many times, that I simply don't expect them to turn up. Just don't understand how virgin can make the same mistake 4 times... if I ask for a construction worker I need a construction worker. Virgin sent me 4 fitters like.

  • MatthewW1991 Matthew Williams (@MatthewW1991) reported

    Waited in all day for Virgin Media to collect an old router. At 6pm, they've informed me that they don't have anyone free to collect. Good service, I'll definitely miss them.

  • FDot_COD Felix (@FDot_COD) reported

    5-1 up on my rank up game and virgin media goes down in my area so sound

  • saara1504 Saara (@saara1504) reported

    Just watched @virginmedia engineer chase a dog down a street - hope he caught it cos it was heading straight for a main road 🙈

  • JordyRicho_ Jordan 👑 (@JordyRicho_) reported

    @Lucy__Vixen @virginmedia this happened to me when i said i wanted to cancel

  • LadyNajaGirl 🎀・゚✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩・゚🎀 (@LadyNajaGirl) reported from Luton, England

    @virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.

  • Lucy__Vixen Lucy ***** (@Lucy__Vixen) reported

    Aahhhhh @virginmedia just ******* hung up on me!!!!!!!!!! Because I started complaining about the text service. I’m FUMMMMNING!

  • shasmo3k sk 🧧 (@shasmo3k) reported

    My biggest regret in life is choosing Virgin Media over EE for mobile data. My data almost never works nowadays. Been like this since 2018

  • RickBeenham Richard Beenham (@RickBeenham) reported

    @virginmedia Just called. The automated message tells me it’s a “complex issue” and the engineers are “working really hard” to fix it. Generic message as far as I can tell. I’d appreciate more specific detail.

  • will02k ain’t real life (@will02k) reported

    @virginmedia So the fact we have to pay for your failures, which is as simple as sticking to a time slot, I will be leaving after being a customer for over 10 years