Virgin Media Outage Report in Terrington St Clement, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Terrington St Clement, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Terrington St Clement and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Terrington St Clement, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Wisbech.
| City | Problem Type | Report Time |
|---|---|---|
 Wisbech |
Internet | |
| Wisbech |
Internet | |
| Wisbech |
Internet | |
| Wisbech |
Internet | |
| Wisbech |
Internet | |
| Wisbech |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Terrington St Clement, England
Latest outage, problems and issue reports in Terrington St Clement and nearby locations:
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia that time when your Virgin mobile has be out for over 24hrs and the support manager is to call you back within 60mins, and that was 90mins! This is not great service 😢
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GetYourWings.co.uk
(@GetYourWingsUK) reported
from
Gayton, England
@virginmedia Yes I called back after another 30mins, apparently I have to wait another 48hrs, due to a mistake or issue with your systems, not impressed...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MMmm
(@MMmm45228284) reported
@virginmedia like myself rely heavily on broadband to access medical appointments and other health support. I’m actually wondering what you want me to write? Given @virginmedia scamming, rip off, contemptuous attitude towards customers. I’m actually wondering what you are expecting me to
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Keely Johnson
(@Keelybeans) reported
@virginmedia We have asked to escalate this complaint which was originally regarding an installation on the 27th October. It is now also regarding the poor customer service we have received, and are still recieving, whilst trying to resolve the complaint.
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Paul
(@ObscurePaulie92) reported
@virginmedia The service check now states that everything in my area is fine, but clearly it isn't fine. I've tried restarting the hub and the cables are connected fine.
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LydianMatt
(@LydianMatt) reported
@virginmedia It’s working again now but was down for hours last night really unhappy
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Keely Johnson
(@Keelybeans) reported
@virginmedia To be honest we are tired of going round in circles with this, we have already done a web chat and was told they couldn't resolve our complaint so it was passed to a manager, who did not call when was arranged. We had an email instead which we responded to and did not get a reply
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Jack Williams Will Wish You a Happy New Year!
(@JackWi34294939) reported
@toonsgowild Back when I used to have Virgin Media, the channel number for Cartoon Network was 704, the channel number for Nickelodeon was 712 and the channel number for Disney Channel was 724. Disney Channel and all the other Disney-related channels got shut down in 2020.
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Andy Golds
(@andyg81) reported
@virginmedia No not showing issues but there clearly is have rebooted 4 times already
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Paul
(@ObscurePaulie92) reported
@virginmedia I've not tried a full reset, due to the setup I've got on my network I doesn't want to resort to that.... however its funny how now the Internet seems to have returned...
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CHITRA SOUNDAR
(@csoundar) reported
@carolinesgreen @virginmedia they are a pain! They make you talk to a million people about why you want to cancel, offer you a 100 different discounts and try to wear you down.
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MaartenX.
(@MaartenSleeckx) reported
@virginmedia The fact the engineers keep coming back over and over again would suggest there is an issue they are unable to handle or repair. If you have been advised of an outage, by a consumer, who diligently explained the issue isn't new you should pay more attention to what he said. Me.