Virgin Media Outage Report in Strabane, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Strabane, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Strabane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Strabane, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Derry.
| City | Problem Type | Report Time |
|---|---|---|
 Derry |
Internet | |
| Derry |
||
| Derry |
Internet | |
| Derry |
Wi-fi | |
| Derry |
Internet | |
| Derry |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Strabane, Northern Ireland
Latest outage, problems and issue reports in Strabane and nearby locations:
-
Jenny
(@jennysinead) reported
from
Derry, Northern Ireland
I ordered @virginmedia 10 days ago. I’ve had 4 points of contact since. And not once was I told that my address wasn’t able to get broadband. They even had engineers out to check, but never bothered to let me know, until today, installation day.
-
Jenny
(@jennysinead) reported
from
Derry, Northern Ireland
@virginmedia On 3 occasions I wasn’t made aware of the issues with my street, and was lead to believe there was no problems, never mind received promotional leaflets to my address. Now I have no internet with two babies. But thanks for the pathetic apology @virginmedia
-
Karl
(@karldbradley) reported
from
Derry, Northern Ireland
@virginmedia Internet speed has been terrible for over a week, to the point I have to use my 4G at home. Have had constant problems with it since sign up.
-
Blake McCarthy
(@lordflamegx) reported
from
Derry, Northern Ireland
@virginmedia is there a current outage going in NI? Lost our connection atm
-
Sean Gibbons
(@SeanGibbons_1) reported
from
Derry, Northern Ireland
@TonyRoddUK @virginmedia When it works @virginmedia is great when something goes wrong they are a disaster and customer service is absolutely dreadful. Hope you get sorted soon tho 👍
-
David Gallagher
(@davy_gallagher) reported
from
Derry, Northern Ireland
@virginmedia I have emailed this morning and like many other times I have not received a reply. My recent dates of contact are 11/3, 25/3, 30/3, 31/3, 1/4 and 12/4. My email today outlines my intention to escalate my complaint and instigate legal action for the damage to my garden.
-
Karl
(@karldbradley) reported
from
Derry, Northern Ireland
@virginmedia Issue is over my WiFi, had a look and everything seems to be ok using my post code on that link.
-
Manus Daly
(@daly_manus) reported
from
Foyle Hill, Northern Ireland
@queenchristina_ @virginmedia I bet you would have a problem if you wanted to upgrade
-
Jenny
(@jennysinead) reported
from
Derry, Northern Ireland
I just had the worst customer experience with @virginmedia so I’m obviously going to tweet about it since they haven’t even had the courtesy to give me a call/email/letter and apologise 🙄
-
Jason McIntosh
(@JasonMcIntosh88) reported
from
Derry, Northern Ireland
@virginmedia Nope, apparently there’s nothing any of the eight of your colleagues can do. I’ve been advised I should phone the engineer who did the original installation directly to see if he can help. Sounds ridiculous, right...?!
-
Donegal Based foodie
(@intofood777) reported
from
Strabane, Northern Ireland
@virginmedia It might be sorted. I hope it is. But u never know with @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Liv
(@livlambdin) reported
@virginmedia Hi I tried on another device and the same problems halleno
-
Graham Watson
(@GrahamWatsonUK) reported
@virginmedia for the past 2 weeks our broadband has dropped repeatedly, four or five times a day. The service status checker advises a fault and engineers are attempting to resolve, but it continues. Patience is wearing thin. Can you tell me who I can escalate this to please.
-
Aaliyah
(@thelifeofaaliya) reported
@virginmedia I have tried raising a complaint and it was just simply closed without any further action. Looks like I will have to go to Ofcom to raise a complaint and seek compensation.
-
Paul H B
(@PaulhB74) reported
@virginmedia Why have you cancelled my appointment for Sat on the basis my internet is fixed it's still broken and know I have to wait till Monday your customer service is appalling
-
Morag Mcdonald
(@Mo_ChridheBeag) reported
@virginmedia When you call, an automated voice tells you it's sending you a link via text nessage to pay online then cuts you off. In a few words...its an absolute bag of shite of a service!!!
-
Julie White
(@Laurella1) reported
@virginmedia Full house with 350 fibre supposed down load, & 2 devises,
-
Mordeypants
(@mordeypants) reported
@virginmedia is there a number for a department where the staff listen to your problem, or just the generic number where you're disconnected and fed spin constantly?
-
Ash Read
(@AshRead) reported
@virginmedia I'm not getting the 1gig fibre broadband and only getting 250mb down the line. Can you help?
-
Rob Lee
(@_rob_lee_) reported
@virginmedia What and wait 48 hours for someone to get back to me no thanks DM me il give you my details then cancel it that way 👍🏼
-
Jessica Gipson
(@mathsfits) reported
@virginmedia Why have I now got an email upgrading my package and charging more…. When I never requested it!