Virgin Media Outage Report in Strabane, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Strabane, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Strabane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Strabane, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Derry.
| City | Problem Type | Report Time |
|---|---|---|
 Derry |
Internet | |
| Derry |
Wi-fi | |
| Derry |
Total Blackout | |
| Derry |
Internet | |
| Derry |
TV | |
| Derry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Strabane, Northern Ireland
Latest outage, problems and issue reports in Strabane and nearby locations:
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Karl
(@karldbradley) reported
from
Derry, Northern Ireland
@virginmedia Issue is over my WiFi, had a look and everything seems to be ok using my post code on that link.
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David Gallagher
(@davy_gallagher) reported
from
Derry, Northern Ireland
@virginmedia I have emailed this morning and like many other times I have not received a reply. My recent dates of contact are 11/3, 25/3, 30/3, 31/3, 1/4 and 12/4. My email today outlines my intention to escalate my complaint and instigate legal action for the damage to my garden.
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Jason McIntosh
(@JasonMcIntosh88) reported
from
Derry, Northern Ireland
@RazzaLLM @virginmedia It’s so incompetent it must be deliberate lad. Absolutely no desire to provide any sort of decent customer service at all.
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Jenny
(@jennysinead) reported
from
Derry, Northern Ireland
I ordered @virginmedia 10 days ago. I’ve had 4 points of contact since. And not once was I told that my address wasn’t able to get broadband. They even had engineers out to check, but never bothered to let me know, until today, installation day.
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Sean Gibbons
(@SeanGibbons_1) reported
from
Derry, Northern Ireland
@TonyRoddUK @virginmedia When it works @virginmedia is great when something goes wrong they are a disaster and customer service is absolutely dreadful. Hope you get sorted soon tho 👍
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Manus Daly
(@daly_manus) reported
from
Foyle Hill, Northern Ireland
@queenchristina_ @virginmedia I bet you would have a problem if you wanted to upgrade
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Jason McIntosh
(@JasonMcIntosh88) reported
from
Derry, Northern Ireland
@virginmedia Nope, apparently there’s nothing any of the eight of your colleagues can do. I’ve been advised I should phone the engineer who did the original installation directly to see if he can help. Sounds ridiculous, right...?!
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Karl
(@karldbradley) reported
from
Derry, Northern Ireland
@virginmedia Internet speed has been terrible for over a week, to the point I have to use my 4G at home. Have had constant problems with it since sign up.
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Donegal Based foodie
(@intofood777) reported
from
Strabane, Northern Ireland
@virginmedia It might be sorted. I hope it is. But u never know with @virginmedia
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Jason McIntosh
(@JasonMcIntosh88) reported
from
Derry, Northern Ireland
@virginmedia Apparently Covid means you’re limiting engineer visits where possible! So now I’m paying for services I can’t use, and nobody in your call centres will help at all.
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Jenny
(@jennysinead) reported
from
Derry, Northern Ireland
@virginmedia On 3 occasions I wasn’t made aware of the issues with my street, and was lead to believe there was no problems, never mind received promotional leaflets to my address. Now I have no internet with two babies. But thanks for the pathetic apology @virginmedia
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Jenny
(@jennysinead) reported
from
Derry, Northern Ireland
I just had the worst customer experience with @virginmedia so I’m obviously going to tweet about it since they haven’t even had the courtesy to give me a call/email/letter and apologise 🙄
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Blake McCarthy
(@lordflamegx) reported
from
Derry, Northern Ireland
@virginmedia is there a current outage going in NI? Lost our connection atm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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claire griffin
(@clairegriff1983) reported
@virginmedia Unfortunately this was a complete fail I tried to record it but it hasnt recorded because its not available in the guide and I cant watch on catch up because you have sky docu hd on catch up rather than the normal channel
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Connor
(@StingsCB) reported
Virgin media logic. Internet goes down in your whole area. Do they admit it. Nahhhh. They tell you it's down to your cables in your house. Someone remind me why I pay for 300 down?
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Sarah 💙
(@Sarypop) reported
@virginmedia hi, I've been having issues with my internet for weeks. It keeps disconnecting on weekdays between the hours of 1100-1500. I've tried the online help and nothing has helped. Can I have a contact number to speak to someone? I will be working from home from next week
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George Parker
(@SoFarSoWrong) reported
@virginmedia internet failing again. What is going on? Monopolised Brixton but can't provide any kind of good service. Tried to call, told to ring back in 2 hours. Completely ridiculous, can someone explain why SW22LH has awful WiFi. Neighbors all using hotspots.
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Abandoned Seekers (Ant) Youtube.
(@TheABS_ant) reported
@virginmedia I think you have an outage in the area 31. My internet is down flashing green but tv is fine.
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A.P
(@Amit91987) reported
@virginmedia what is the compensation for intermittent issues?@virginmedia
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Mikesta🙏🏼
(@MikestaTV) reported
@iiPantherz @jizzygelespi @virginmedia Virgin: “one of our engineers will be out to rectify your issue...”
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Adrian (Adi) Langley
(@adilangley) reported
@virginmedia can I ask why I cannot use my blue light card discount as an existing customer yet a new customer can?
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CyqoFn
(@DSevilov) reported
@virginmedia No it doesn’t say there’s any problems but like i said before apparently my area has a outage problem and it’s been happening since 7 or 3 feb I’m not too sure, the dates keep changing to as when it’s going to be fixed and it’s really bothering me
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Diane Murray Lunn
(@dianelunn25) reported
@virginmedia what is going on in my area E4? It’s impossible to get through to you. My internet has been appalling. I can no longer work at home. My whole road is having problems since Jan so not just me. Everyone gets told a different fix by date.