Virgin Media Outage Report in Reepham, Norfolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reepham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reepham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Reepham, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
Total Blackout | |
| Norwich |
TV | |
| Norwich |
||
| Norwich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reepham, England
Latest outage, problems and issue reports in Reepham and nearby locations:
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
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gary thompson
(@garygts85) reported
from
Norwich, England
Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@TumbleweedBob @virginmedia Sorry to jump on your thread, but I'm also having issues with @virginmedia who are awful at customer service and I'd just like to cancel my contract. Tried to do this morning but webchat decided to end and I've heard nothing back.
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Reepham, England
@JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing
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Abbey 🌺
(@Skellzie7) reported
from
Norwich, England
Once again @virginmedia internet is down again 🙄 completely useless
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia No, nothing was resolved. I still wish to cancel my contract
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia NR1 4BS if need to check, it’s not letting me report the problem
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Becca
(@beccakate_) reported
from
Thorpe St. Andrew, England
@virginmedia is there something wrong with your blueyonder mail service??? Nothing is sending. My dad’s is also the same. Your website says you’re doing work but emails shouldn’t be affected yet clearly they are 🤔😟
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Emma Pells
(@Pellsee) reported
from
Hellesdon, England
Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere
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Michael Noël Turner
(@mmichael0) reported
from
Norwich, England
@virginmedia my internet playing up again, not very good service from your company
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
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˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜
(@peartree_123) reported
from
Hellesdon, England
@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
4 days in and the Internet still isn’t working, very poor @virginmedia 👎
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Norwich, England
@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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Kerry 👩🏻💻 Marketer
(@MM_Kerry) reported
from
Norwich, England
@virginmedia Yep, it’s so slow and unreliable
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Ceyda Aldemir-Down
(@aldemirdown) reported
from
Norwich, England
@virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪
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Andy Carolan
(@AndyCarolan) reported
from
Old Catton, England
@virginmedia Yes, the speeds are making out at about 94mbps… I used to get up to about 240Mbps. If for some reason those speeds are no longer possible, how about my service plan being changed to reflect this?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Campbell — Socially Distant Since 2009
(@CampbellLetters) reported
@virginmedia Everything logs onto the router via wifi. No idea how to check the speed at the router, but I used to be able to clock the full 280Mbps down with my iPad sitting in the near the router, and that routinely reports 10-20% of advertised speed and has done so for at least a month.
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Quinnsi
(@Quinnsi10) reported
@virginmedia I then got a text via WhatsApp to say contact you between working hours up until 6pm! That was at 5pm!! Yer another Vodaphone when it comes to Customer service!! Disgraceful!!!
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Deirdre McCormack
(@MrsDeeMcC) reported
@virginmedia just had a very frustrating conversation on your WhatsApp “customer care” service. Ive been told I need to register my account like new even though ive had my account with you for over 2 years. No explanation why. Can someone contact me about this please?
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𝕳 𝖔 𝖙 𝖍 𝖎 😷
(@gizzi_m) reported
@virginmedia hi not sure if this is the right account but my broadband has been down since around 1pm (HP5 area in Bucks) do you have any idea if this is a known fault and being looked at?
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Emma wyatt
(@EmmaElegant) reported
@virginmedia No I haven’t the service I received was appalling
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Ollie Odell
(@ollie_odell) reported
@virginmedia Yes, three times. Every time I am told I will be contacted but never am. Then I get an email or letter saying you tried to contact me, but never have. No missed calls or emails in junk boxes.
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Lester Pulsford
(@LesterPulsford) reported
@virginmedia No, the service is still intermittently failing. However, major, major breakthrough today. Made yet another call and all the gods at once must have been looking down on me - I made a connection to a UK call taker. My God, what a difference, at last, real customer service.
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Adrian Jones
(@alphawebserv) reported
@virginmedia rang in January to book visit for March 2nd due to house move, was told too early for March but will be booked for end of feb then it’ll be changed when March is available, was never changed and now being told it’s not possible for that day! #rant
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Jamie Maginnis
(@Jammag99) reported
@virginmedia No, no outage, its been happening since i got it installed in November.
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gruff (peter stan-delson)
(@deccamitford) reported
@virginmedia I’m afraid that’s all I got - it was in the package department because our original person had to move it up a chain. Was for customer Margaret Grufferty He was a man that’s all I know sorry!