Virgin Media Outage Report in Reepham, Norfolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reepham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reepham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Reepham, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
Wi-fi | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Reepham, England
Latest outage, problems and issue reports in Reepham and nearby locations:
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia @Virgin It’s fair to say we expect (much) better service than this
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response
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Abbey 🌺
(@Skellzie7) reported
from
Norwich, England
Once again @virginmedia internet is down again 🙄 completely useless
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network
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Michael Noël Turner
(@mmichael0) reported
from
Norwich, England
@virginmedia my internet playing up again, not very good service from your company
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia NR1 4BS if need to check, it’s not letting me report the problem
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Local service problems for 5 days. Surely would at least make the local news!
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
4 days in and the Internet still isn’t working, very poor @virginmedia 👎
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
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˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜
(@peartree_123) reported
from
Hellesdon, England
@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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Ceyda Aldemir-Down
(@aldemirdown) reported
from
Norwich, England
@virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease
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Kerry 👩🏻💻 Marketer
(@MM_Kerry) reported
from
Norwich, England
@virginmedia Yep, it’s so slow and unreliable
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Norwich, England
@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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gary thompson
(@garygts85) reported
from
Norwich, England
Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@BeardieRunner) reported
@northernersrock @virginmedia Yeah we’ve no need for landline & tv is usually full of crap anyway. Roll on may when it’s change time & I can save a bloody fortune for us
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Anthony Murphy
(@anthony_murphy1) reported
@virginmedia You will happily send me a new Hub 3, but that still means I need a 20m cable running through my house to get a stable connection in the room above the router. You have sent my long term virgin friends a new hub 4 without asking so why not me who is having actual issues?
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mummyteachercatmummy
(@KirstinPettet) reported
@virginmedia We were told within 24 hours (didn’t happen) then 2 hours. Then 1 hour then a supervisor was going to call. Then 4 hours.. All this off the back of us chasing via the messenger service. This started Monday and took until last night before we got a call
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Shane Gerrish
(@Mr_Freckles_17) reported
@virginmedia guys, do i get an answer to my complaint? C-261220174. My hub 3 keeps dropping my ethernet ports, i have asked for a replacement.
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Kerry-Ann Beer
(@Kezza100) reported
@virginmedia After a very unhelpful telephone conversation with cust services and after being told a manager would call us back, which hasn’t happened we have terminated our contract with @virginmedia. Totally fiasco and terrible service! customer ref number is 812408403
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🔶 Toby Price #FBPE #blacklivesmatter #LDCF ✝️
(@tobypriceis) reported
@virginmedia Tried to call you several times and just wait and wait (90 minutes waiting so far). Your wifi is simply not good enough. I started my service less than a month ago and I'm going to have to leave unless you can do something. Your support team said you could not!
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Becka Biffy
(@BeckaBiffySimm) reported
@virginmedia trying to get through to someone to cancel an order made in error... only to speak to someone who said they can’t find me on the system so it didn’t go through . Now I get an email to say things are being delivered soon. I need to cancel an order ASAP!!!
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Anthony Melvin
(@AntMelvin) reported
@virginmedia I did try getting through to you this afternoon to see if anything could be done before escalating but the waiting time was over an hour and I've spent long enough trying to resolve this quite simple problem.
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Megan
(@megansjc) reported
@virginmedia - seriously poor customer services, I have been having issues with internet for months but nobody has got back to me. Who do I speak to? Your internet in E11 area is abysmal.
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Chris and Andrew Duncan-Bradshaw
(@krisbradshaw) reported
@virginmedia Whilst I can see I'm able to cancel and go elsewhere, yes I can get a cheaper deal elsewhere but with this covid there's too much uncertainty about whether installations can take place.. How can I discuss a better deal with you?