Virgin Media Outage Report in Reepham, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reepham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reepham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reepham, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Wi-fi | |
| Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
Total Blackout | |
| Norwich |
TV | |
| Norwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reepham, England
Latest outage, problems and issue reports in Reepham and nearby locations:
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Becca
(@beccakate_) reported
from
Thorpe St. Andrew, England
@virginmedia is there something wrong with your blueyonder mail service??? Nothing is sending. My dad’s is also the same. Your website says you’re doing work but emails shouldn’t be affected yet clearly they are 🤔😟
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
4 days in and the Internet still isn’t working, very poor @virginmedia 👎
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gary thompson
(@garygts85) reported
from
Norwich, England
Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
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Kerry 👩🏻💻 Marketer
(@MM_Kerry) reported
from
Norwich, England
@virginmedia Yep, it’s so slow and unreliable
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
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Abbey 🌺
(@Skellzie7) reported
from
Norwich, England
Once again @virginmedia internet is down again 🙄 completely useless
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Emma Pells
(@Pellsee) reported
from
Hellesdon, England
Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere
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Michael Noël Turner
(@mmichael0) reported
from
Norwich, England
@virginmedia my internet playing up again, not very good service from your company
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia No, nothing was resolved. I still wish to cancel my contract
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@TumbleweedBob @virginmedia Sorry to jump on your thread, but I'm also having issues with @virginmedia who are awful at customer service and I'd just like to cancel my contract. Tried to do this morning but webchat decided to end and I've heard nothing back.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
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˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜
(@peartree_123) reported
from
Hellesdon, England
@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Norwich, England
@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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Ceyda Aldemir-Down
(@aldemirdown) reported
from
Norwich, England
@virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia NR1 4BS if need to check, it’s not letting me report the problem
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Reepham, England
@JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia @Virgin It’s fair to say we expect (much) better service than this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KnittyKnatter 🐀
(@McferrKit3) reported
@virginmedia I didn't even realise there'd been a problem as I was at a friend's all day... So far so good though...
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mumeen
(@shamieruldanial) reported
@Kristie_Holiday @virginmedia Send a dm to @Robsafehelpdesk for help!!!!!
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Rob Farrell
(@rob1824) reported
@virginmedia I thought sky were bad. Virgin are awful. The customers nationwide want a refund
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Sabrina
(@Sabrina62517017) reported
@virginmedia has gone down again. Horrendous service is ridiculous fir the price you charge. Will be expecting a full refund!!!!!
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Kenny
(@Kenny70222329) reported
@ParadisePlaques @virginmedia Been having the same problem all day!
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Barry House
(@sucksfacebook) reported
@virginmedia Still down. ****** joke.
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JMC
(@janisbonada) reported
@virginmedia shocking internet with zero ways of contacting anyone. Website says error, no one answering phones. Disgusting way to treat customers especially seeing as just hiked prices astronomically. Goodbye 👋
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Cyril Sneer
(@juicyB111) reported
@virginmedia @MikeRodgers74 I will be leaving virgin as soon as my 18 month contract is up and never returning. They put £12 on my monthly bill and are now trapping me in it until October or charging me £288 early cancellation fee. Any other deals would require another 18 month sign up. Absolute scumbags.
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~~Waaves~~ #dignityindying #banfireworks
(@Tmsmoran) reported
ive not had internet problems with #virginmedia what i do have a problem with though is the £7 pm increase for my internet from next month
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DarkToolBelT
(@thewhitehobbit) reported
@virginmedia get rid of the dodgey chinese tech you got running your service, root cause fixed.