Virgin Media outages and service status in Reepham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Reepham, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- TV (75%)
- Internet (13%)
- Wi-fi (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reepham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reepham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Reepham, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reepham, England
Latest outage, problems and issue reports in Reepham and nearby locations:
-
Ash Ashman (@thomasashman64) reported from Norwich, England@jongaunt @virginmedia They keep not taking my direct debit out then charge me for not paying .. their customer service is appalling no one speaks good English.. in rented accommodation so cant change provider
-
Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
-
Mike Moore (@MikeMoore6) reported from Norwich, England@richardbranson Please take note: your Virgin Media customer service is a ******* shambles 👎
-
stacia briggs (@womaninblack) reported from Norwich, England@virginmedia TV down in NR4 and the suggested reconnection date is December 29. Seems a long time? I’m aware no time is a good time for this to happen but Boxing Day is a REALLY bad time. Will this reflect in my (vast) bill?
-
⚒ Sarah ⚒ Mrs Bubbles ⚒ (@claretbubbles) reported from Norwich, England@virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.
-
Lady Laura (@LawaLaura) reported from Norwich, England@virginmedia Yup. We got an email saying you were switching us off and then switching it all back on again this evening. It’s a planned outage.
-
Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Norwich, England@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
-
Jamie O'Brien 🤫🤓🤯 (@jamie_obrien) reported from Dereham, England@virginmedia I still think you charge extortionate fees, first of all charging fees like a new customer and restarting a contract when you move and are still using Virgin and then £240 when through no fault of mine you don't cover my new property #ripoffmerchants
-
Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease
-
Nick Murrell (@nick_murrell) reported from Norwich, England18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare
-
Frances Godden (@LaGodden) reported from Norwich, England@virginmedia I am at work!! I’ve already wasted hours trying to get you to fix this issue and even acknowledge my complaints. I can’t use webchat whilst at work!!
-
Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, EnglandAnyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!
-
Mark Standbrook (@Tall2D) reported from Norwich, EnglandThree years with @virginmedia involved runaway price hikes, terrible customer service and promises of higher speeds that never materialised.
-
Juliette (@juliettealicex) reported from Norwich, England@virginmedia Yeah tried that, says it should be working but the router is still not working
-
Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia @Virgin It’s fair to say we expect (much) better service than this
-
Andy Carolan (@AndyCarolan) reported from Old Catton, England@NickCantle @virginmedia I know what you mean, they used to be reasonable but within the last year or so, there’s been a big change in their customer care, or lack of.
-
Jon P Watson Photography (@thejpwphotos) reported from Norwich, EnglandThe service I've had from @virginmedia has been absolutely awful! If I treated my customers this way I would be out of business. Complaint has been dragging on for 2 months now, with loads of empty promises. Now I'm being messed about with my broadband service not working ->
-
Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia Local service problems for 5 days. Surely would at least make the local news!
-
-
Hello i'm Paul! (@paulmmace) reported from Norwich, England@virginmedia Hi thanks for your support! I've tried everything I can #exhausted just turned over to #BBC1 and the tv is acting normal it's just #ITV1 all other ITV channels work just as they should #strange #Samsung #virginmedia @ITV
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Josh (@Joshhhhh____) reported@virginmedia Hi, yes the loss of service is still ongoing and this is the 3rd time this month would this not go under continuous loss of service?
-
Basquildol 💙 (@basquildol) reported@virginmedia Now it’s 3 and a half hours without a proper response on the DM thread, anyone there online who can help? Thanks
-
GLH (@GarryHines4) reported@virginmedia Lovely. Broadband down yet again. What a company you are. Almost like you are taking money under false pretences. And guess what…. nobody answers the phone🤬
-
Time for change (@theRealNickle) reported@virginmedia Failure to keep promises and agreements made to resolve issues. Wrong phone number, no Netflix and a request to return equipment I'm still paying for.
-
I.C (@IanCockerill2) reported@O2 @virginmedia has anyone else experienced a further decline in customer care since O2 was taken over by the dreadful Virgin Group?
-
Skids (@drdjmarks) reportedI've had half a dozen or so emails from @virginmedia in the last 6 months offering me a new hub at no extra cost. Each time I'm asked to click the link to order, but each time it merely takes me through to my current service status with no option to order? Extremely annoying.
-
Nick Burgin - Horror Writer (@burgs2010) reported@Mccartney2Phil @virginmedia Down for 8 days. Started our contract last Wednesday and still haven't been able to watch TV 😡
-
zed #davidjtwt (@ZedwozFlamed) reportedit’s called virgin media because it ******* sucks
-
Dominic (@DominicThinks) reported@irishnational10 TPUSA has been taken over by Israel that’s why Virgin Media are promoting them, they’d have never done that with Charlie Kirk
-
Tracey Russell (@TraceyR16154277) reported@rpd_pacer @claireroberts01 @virginmedia I left Virgin Media a couple of years ago, after being with them for 20 years. Customer service is non existent, I got sick of trying to deal with Indian call centre staff who barely understood English. The equipment was crap and waiting weeks for engineers was a joke.