Virgin Media outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwich, England

The most recent Virgin Media outage reports came from the following cities: Brundall, Norwich, and Attleborough.

City	Problem Type	Report Time
Norwich	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  💀👽 (@SaintNickII) reported 5 minutes ago from Norwich, England

  @virginmedia u can suck my ass ur wifi is shit

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 6 minutes ago from Norwich, England

  4 days in and the Internet still isn’t working, very poor @virginmedia 👎

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 8 minutes ago from Norwich, England

  @virginmedia Local service problems for 5 days. Surely would at least make the local news!

• 
  Chris Greenfield (@chris_greenf) reported 9 minutes ago from Wymondham, England

  @TeaKayB @virginmedia My son endured similar circle of hell cancelling his account with them when the Uni’s shut down in person teaching and he returned home. Have numerous screenshots of hr long waiting. In the end, he cancelled his direct debit and complained to Trading Standards.

• 
  christopher pegg (@ChrisWolfSpirit) reported 9 minutes ago from Norwich, England

  @virginmedia Only was told that it was an earliest date they can do and that's it... I been asked if any more credit will help me while no Internet for three weeks until 8th July... Seems they refused

• 
  Hello i'm Paul! (@paulmmace) reported 11 minutes ago from Norwich, England

  @virginmedia I just couldn't believe what I heard! As a very long customer of V/M I phoned them to see what they could do for me as I'm out of contract, basically he just said There's nothing he could offer me! apart from phone back in 10 days or so And see what's on offer then!

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 16 minutes ago from Norwich, England

  @virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network

• 
  Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported 27 minutes ago from Norwich, England

  @virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur

• 
  👉Alan Tinkler👈 (@AlanTinkler) reported 32 minutes ago from Thorpe St. Andrew, England

  @virginmedia trying to get a new remote for V6 box.Been through all the online stuff and now all through the 📞 'Customer Service' process and have decided to hang up after being on hold for 10 mins. About 45 mins of my morning wasted. How difficult can you make it!

• 
  James Pegg (@PeggJames) reported 32 minutes ago from Norwich, England

  Trying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia

• 
  𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported 35 minutes ago from Norwich, England

  @virginmedia NR1 4BS if need to check, it’s not letting me report the problem

• 
  Emma Pells (@Pellsee) reported 40 minutes ago from Hellesdon, England

  So fed up with @virginmedia , customer service is terrible! Been with them 15 years so fed up I’ve just cancelled!!

• 
  gary thompson (@garygts85) reported 45 minutes ago from Norwich, England

  Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband

• 
  Troy Balmayer (@TBTheReviewClub) reported 45 minutes ago from Norwich, England

  @virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.

• 
  Hannah O'Hanrahahanrahan (@buntyhoven) reported 52 minutes ago from Norwich, England

  @virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?

• 
  Sam Gravener (@Spr1718) reported 55 minutes ago from Norwich, England

  @virginmedia Media service. We had cancelled and got a call Tuesday offering us a better deal, to be activated today. Rang earlier and spent nearly 50 minutes on the phone with a great woman who went through our new package which for some reason hadn’t been auctioned.

• 
  Frances Godden (@LaGodden) reported 56 minutes ago from Norwich, England

  @virginmedia I am at work!! I’ve already wasted hours trying to get you to fix this issue and even acknowledge my complaints. I can’t use webchat whilst at work!!

• 
  James Jackaman (@jacko_1989) reported 57 minutes ago from Norwich, England

  @virginmedia yet again shocking customer service over the phone, asked to speak to a manager and the agent hung up on me. On the phone again and whoops, your agent keeps forgetting to put me on hold whilst he speaks to a manager and I can hear everything.This call is embarrassing

• 
  Emma Pells (@Pellsee) reported 59 minutes ago from Hellesdon, England

  Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere

• 
  Frances Godden (@LaGodden) reported 60 minutes ago from Norwich, England

  @virginmedia Still no response to my complaint made Sunday morning @virginmedia - 72 hours and then some!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Denby (@denbyplastering) reported 5 minutes ago

  @Benleo @virginmedia They are terrible!

• 
  Ian Lythgoe (@IanLythgoe4) reported 10 minutes ago

  @_kerryking_ @AndrewPittman2 @virginmedia Mine has just been fixed if you have a splitter (big white box) check the power plug there should be a green light on it if not thats the problem (which i had) if you dont have a splitter box i aint got a clue

• 
  Glenn Edwards ⚽️🥊🦮 🇬🇧 (@glenn_coin) reported 13 minutes ago

  @Benleo @virginmedia It’s the only option I have that doesn’t use Openreach lines, which are crap. They were terrible when they were NTL as well, seems like nothing has changed.

• 
  Grim Reaper (@didtheydiecom) reported 15 minutes ago

  @jomickane @Benleo @virginmedia Vodafone. I mean they all ******* suck but Vodafone sucks least at the moment.

• 
  SinfulScorpio (@_SinfulScorpio_) reported 17 minutes ago

  @BlancoGoGo @virginmedia Well that sucks. These things should be fine

• 
  Lou D🌹 🇬🇧 🇺🇦 (@louderry) reported 19 minutes ago

  @virginmedia no Internet for 2 days saying won't be fixed until Friday, I thought southern water was the worst, you've proved me wrong.

• 
  LWT Martin (@LWTMartin) reported 20 minutes ago

  @Benleo @virginmedia I’ve been hearing this for years and as a consequence would never, ever, consider anything from Virginia Media. Doesn’t help you, I know, it’s just a ‘you’re not alone’ type sympathy.

• 
  Vicky Leigh (@vickiferris) reported 20 minutes ago

  @virginmedia you told me there was an issue with my 360 tv box and said would send me a replacement. You sent me a stream box that doesn't record tv and not what I pay for or want.... and no one answers the phone

• 
  just me (@finalstand79) reported 21 minutes ago

  @Benleo @virginmedia are shocking, offered me a contract with Netflix, didn't get it , made a complaint , did nothing other than acknowledged i made a complaint and my signal is always shocking. Warned so many people about them

• 
  phil50 (@ph5961) reported 24 minutes ago

  @Benleo @virginmedia they are ****, i ****** them off and went with bt