Virgin Media

Virgin Media Outage Report in Norwich, Norfolk, England

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The latest reports from users having issues in Norwich come from postal codes NR99, NR3, NR7, NR2 and NR5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Norwich, Norfolk, England 01/11/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Norwich, Norfolk, England

The most recent Virgin Media outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich TV
United KingdomNorwich E-mail
United KingdomNorwich TV
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • Tall2D Mark Standbrook (@Tall2D) reported from Norwich, England

    Three years with @virginmedia involved runaway price hikes, terrible customer service and promises of higher speeds that never materialised.

  • mezzaninedoor Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Norwich, England

    @virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia @Virgin It’s fair to say we expect (much) better service than this

  • WayneDi51533240 Wayne Dixon (@WayneDi51533240) reported from Norwich, England

    @virginmedia Most channels are back still having problems viewing a few of the HD channels.

  • JohnK83489203 John K (@JohnK83489203) reported from Norwich, England

    @virginmedia @ravaldhiren My bbc1 hd still not working

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response

  • mmichael0 Michael Noël Turner (@mmichael0) reported from Norwich, England

    @virginmedia my internet playing up again, not very good service from your company

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.

  • OJayHealth 𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England

    @virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.

  • Skellzie7 Abbey 🌺 (@Skellzie7) reported from Norwich, England

    Once again @virginmedia internet is down again 🙄 completely useless

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease

  • MikeReynolds8 Mike Reynolds (@MikeReynolds8) reported from Norwich, England

    @Denise09262928 @vallyrogNCFC @virginmedia Down to zero.

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!

  • peartree_123 ˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜ (@peartree_123) reported from Hellesdon, England

    @virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.

  • buntyhoven Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England

    How easy is it to pair a new Virgin Media remote to a TIVo box? My current remote is not working very well anymore so I've ordered a new one and now I'm panicking. (YES I've changed the batteries/checked the sensors etc)

  • garygts85 gary thompson (@garygts85) reported from Norwich, England

    Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network

  • claretbubbles ⚒ Sarah ⚒ Mrs Bubbles ⚒ (@claretbubbles) reported from Norwich, England

    @virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia Local service problems for 5 days. Surely would at least make the local news!

  • buntyhoven Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England

    @virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • johnbhoy1601 John Davis (@johnbhoy1601) reported

    @virginmedia Frustration caused? I have never mentioned frustration!! Your company do not understand the sensitive nature of a bereavement and the lack of empathy shown by the company has been compounded by your reply.

  • amy_beddis Amy Beddis (@amy_beddis) reported

    @virginmedia Yes we have been told that you can’t do anything- and we will be charged £25 more per month than a new customer. It’s so frustrating- I can’t understand the logic. So we will have to cancel

  • MikePattenden Mike Pattenden (@MikePattenden) reported

    Consistently pathetic speed all day from Virgin Media @virginmedia. A problem I was told, no promised, would be fixed by June 10 and has gone on since March. I'm off to a new supplier asap.

  • tinaolde Tina Old (@tinaolde) reported

    Just had a HOW DID WE DO FROM VIRGIN MEDIA when I wrote WORST COMPANY EVER some how it didn’t get delivered I GUESS THE TRUTH IS NOT WHAT THEY WANT TO HEAR

  • luj237 May 🌈 (@luj237) reported

    @talesofLVJY @virginmedia @virginmedia fix your wifi

  • chandnisembhi 🤷🏾‍♀️ (@chandnisembhi) reported

    alternatively, @virginmedia it's been over 48 hours with no wifi or tv, fix up pls

  • SiriusSion Sirius Sion 💙 (@SiriusSion) reported

    @virginmedia Nope... probably never will.

  • luj237 May 🌈 (@luj237) reported

    virgin media your wifi is ****. Finn can’t upload 🐝 duo pics bc of it. FIX YOUR **** PLEASE

  • rik1375 Rik Weir (@rik1375) reported

    @virginmedia You're upgrade to 360 is rubbish. Audio is out of sync and looking into it it seems like this problem is ongoing and been happening for 6 months. If I knew this before I wouldn't have upgraded. What is the fix?

  • mcnultyc4 Clara (@mcnultyc4) reported

    @virginmedia your customer service is appalling! I’m trying to report a suspect fraud and no one is willing to help me!! Your customer service is disgusting