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Virgin Media outages and service status in Norwich, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 15, 9:50 AM GMT+1.
  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 20% Wi-fi (20%)

The latest reports from users having issues in Norwich come from postal codes NR99 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Virgin Media outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich Internet 6 days ago

Community Discussion

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Virgin Media Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • paulveness1974
    Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England

    @virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..

  • OJayHealth
    𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England

    @virginmedia NR1 4BS if need to check, it’s not letting me report the problem

  • AndyCarolan
    Andy Carolan (@AndyCarolan) reported from Old Catton, England

    @NickCantle @virginmedia Doesn’t make it right if they are taking my money and not providing the service tier I am paying for

  • PeggJames
    James Pegg (@PeggJames) reported from Norwich, England

    Trying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia

  • JohnK83489203
    John K (@JohnK83489203) reported from Norwich, England

    @virginmedia @ravaldhiren My bbc1 hd still not working

  • LaGodden
    Frances Godden (@LaGodden) reported from Norwich, England

    @virginmedia It was. I called Sunday 1040, promised Paul would call me before 1320; he did not. That was nearly a week ago and I’ve had no contact, despite three follow-ups by me via phone, online complaint form submission x2 and this. Seriously unimpressed.

  • peartree_123
    ˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜ (@peartree_123) reported from Hellesdon, England

    @virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.

  • AndyWoodturner
    Andy Coates (@AndyWoodturner) reported from Beccles, England

    @dunleavy138 @NOWTV @virginmedia I've never had virgin so can't really answer about them...but the NowTV box with Entertainment package seems to do for D. It has comedy, movies, Sky channels Etc., and it's no contract and far cheaper than alternatives.

  • AndyCarolan
    Andy Carolan (@AndyCarolan) reported from Old Catton, England

    @NickCantle @virginmedia I know what you mean, they used to be reasonable but within the last year or so, there’s been a big change in their customer care, or lack of.

  • thomasashman64
    Ash Ashman (@thomasashman64) reported from Norwich, England

    @jongaunt @virginmedia They keep not taking my direct debit out then charge me for not paying .. their customer service is appalling no one speaks good English.. in rented accommodation so cant change provider

  • CRISTINAjj
    Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England

    @virginmedia Took me couple of calls, a new hub delivery today and now still no internet. And apparently I have an engineer coming this Friday. I am definitely closing my contract , not the only one who doesn’t have a service

  • juliettealicex
    Juliette (@juliettealicex) reported from Norwich, England

    @virginmedia Yeah tried that, says it should be working but the router is still not working

  • WayneDi51533240
    Wayne Dixon (@WayneDi51533240) reported from Norwich, England

    @virginmedia Most channels are back still having problems viewing a few of the HD channels.

  • Pellsee
    Emma Pells (@Pellsee) reported from Hellesdon, England

    Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere

  • jamie_obrien
    Jamie O'Brien 🤫🤓🤯 (@jamie_obrien) reported from Norwich, England

    @virginmedia what a crafty way of getting money. Charging £240 to disconnect as moving to property that you can't supply service to

  • BEAV1S96
    Beavis (@BEAV1S96) reported from Norwich, England

    @virginmedia You send me this crap all the time, and it never works, just accept the fact your WiFi/internet is complete dog shite

  • MikeReynolds8
    Mike Reynolds (@MikeReynolds8) reported from Norwich, England

    @Denise09262928 @vallyrogNCFC @virginmedia Down to zero.

  • LaGodden
    Frances Godden (@LaGodden) reported from Norwich, England

    @virginmedia Still no response to my complaint made Sunday morning @virginmedia - 72 hours and then some!

  • MM_Kerry
    Kerry 👩🏻‍💻 Marketer (@MM_Kerry) reported from Norwich, England

    @virginmedia Yep, it’s so slow and unreliable

  • KevinStrange3
    Sir K Strange (@KevinStrange3) reported from Costessey, England

    @TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. you’ve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot aren’t I!! 🤪

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ElodieGenest
    Elodie Genest (@ElodieGenest) reported

    @O2 I am currently in the USA and received a message about roaming charges ending on the 20th. I am a Virgin Media Volt customer and should have O2 Travel Inclusive Zone. Can you please confirm my account is set up correctly so I don't get charged tomorrow?"

  • Octagot
    James 🎸🎹📻🎧📺🎬🎥🎞📚 (@Octagot) reported

    @susiepip We're all with Virginmedia and we know all the problems you've talked about Susie! They just happen to get it right so we forget to move somewhere else for a while!

  • guyrleech
    Guy Leech (@guyrleech) reported

    @sephiroth17181 @virginmedia Worst customer service systems and people I've ever had the misfortune to have to contact but thankfully there are now other fibre providers on my street whose service is me reliable too

  • turklondon2025
    RaşıtAli🇹🇷 (@turklondon2025) reported

    @virginmedia Boardband not working again! Fed up! Is there an issue in sw8 London area?

  • thefelourfog
    simply lee (@thefelourfog) reported

    @Simon_Whale @virginmedia Virgin was fine for me for the first few years then last 6 months of contract was nothing but issues ,was glad to be rid of them

  • timmorr17294439
    tim.. (@timmorr17294439) reported

    @Loumandrights @virginmedia im so sick of seeing people moaning about virgin media how ******** are these randoms in my timeline always the same the service sucks I have no internet ..move from them its simple ..@virginmedia

  • phil66uk
    Phil66 (@phil66uk) reported

    @virginmedia What in the hell is going on with TV your page now saying wont be fixed until 22nd so that be a week with no TV what is the problem want so detail and why is my next door neighbour TV fine had no problms????? and Net now statting to go up and down time to time so what going on ??

  • gwfvrowell
    Garry (@gwfvrowell) reported

    No Wifi or TV for four days now, Customer service promised a call back and not a peep, expect better @virginmedia

  • ihateyids23
    get ****** (@ihateyids23) reported

    Internet down since last night...any updates? @virginmedia

  • Saveri0Magiust0
    Bristol Colin (@Saveri0Magiust0) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10  offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies