Virgin Media outages and service status in Norwich, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Norwich, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 26, 4:34 PM GMT+1.
- Internet (50%)
- Total Blackout (33%)
- Wi-fi (17%)
The latest reports from users having issues in Norwich come from postal codes NR99 , NR3 and NR2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 26: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Norwich, and Brundall.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Internet | 6 hours ago |
|
Norwich
|
Internet | 3 days ago |
|
Norwich
|
Total Blackout | 3 days ago |
|
Norwich
|
Total Blackout | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Ash Ashman (@thomasashman64) reported from Norwich, England@virginmedia Media issues but I'd rather not discuss on here
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@NickCantle @virginmedia Doesn’t make it right if they are taking my money and not providing the service tier I am paying for
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Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Norwich, England@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia It was. I called Sunday 1040, promised Paul would call me before 1320; he did not. That was nearly a week ago and I’ve had no contact, despite three follow-ups by me via phone, online complaint form submission x2 and this. Seriously unimpressed.
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Michael Noël Turner (@mmichael0) reported from Norwich, England@virginmedia my internet playing up again, not very good service from your company
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Matt Carver (@mattyc96) reported from Long Stratton, England@virginmedia Any help on changing sky sports devices with virgin media the website the tv to site sends me to doesn’t work!!
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Hello i'm Paul! (@paulmmace) reported from Norwich, England@virginmedia I just couldn't believe what I heard! As a very long customer of V/M I phoned them to see what they could do for me as I'm out of contract, basically he just said There's nothing he could offer me! apart from phone back in 10 days or so And see what's on offer then!
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England4 days in and the Internet still isn’t working, very poor @virginmedia 👎
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Beavis (@BEAV1S96) reported from Norwich, England@virginmedia You send me this crap all the time, and it never works, just accept the fact your WiFi/internet is complete dog shite
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, England@virginmedia Your auto comp service is ridiculous. And besides, it's not just about the fact it's a paid service - it's the fact no service for several days. This doesn't need an engineer, I just need a box. You have a base just up the road from me, maybe I should go knock on their door.
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Nick Murrell (@nick_murrell) reported from Norwich, England18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare
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Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@virginmedia No, nothing was resolved. I still wish to cancel my contract
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Juliette (@juliettealicex) reported from Norwich, England@virginmedia Yeah tried that, says it should be working but the router is still not working
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gary thompson (@garygts85) reported from Norwich, EnglandOh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
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Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England@virginmedia Took me couple of calls, a new hub delivery today and now still no internet. And apparently I have an engineer coming this Friday. I am definitely closing my contract , not the only one who doesn’t have a service
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FussyDave (@FussyDave) reported from Norwich, England@virginmedia #bgt ruined by your outage. Please don't advertise how good your service is for at least 6 months 🖕🏻
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stacia briggs (@womaninblack) reported from Norwich, England@virginmedia TV down in NR4 and the suggested reconnection date is December 29. Seems a long time? I’m aware no time is a good time for this to happen but Boxing Day is a REALLY bad time. Will this reflect in my (vast) bill?
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Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England@virginmedia once again, virgin media stream let's me down, all channels frozen for last 20 mins except BBC ones.. Have had nothing but hassle with this,considering I was expecting the recordable version.. Total BS..
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Wayne Dixon (@WayneDi51533240) reported from Norwich, England@virginmedia Most channels are back still having problems viewing a few of the HD channels.
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Stu (munkeynutz80) Quantrill (@munkeystu) reported from Old Catton, England3 hrs till I was meant to try streaming but my internet has gone down !!! Hopefully virgin media can sort it ASAP!!!! Will keep you posted. #supportsmallstreamers #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Black (@jonblackbsb) reported@virginmedia All I am getting is a bot replying to check the issue in the area At least 16 household know there is an ongoing issue for months Please resolve this rather than with fobbing us off with direction to plug and unplug etc
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MR COOL (@Lifeline04India) reported@rep_ask49290 @virginmedia See fake groups are faster than u. @BBCNews Can u please expose such support.
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Lynne (@lynne_thomson2) reported@PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down
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JS (@SweeneyJoanne) reported@virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!
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Ryan Sheppard (@Sheppo1874) reported@alisonclay71 @virginmedia They’re the worst. I was a customer for over 10 years and moved house recently. They refused to move the service to my new house. Incredibly poor service. Also, be prepared for them to chase you constantly to return their kit or they’ll charge you for it!
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Stephen McCauley (@43mccauley) reported@virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay
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Man in Black 2125 (@In2125) reported@virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming
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aldo (@ukaldo2) reported@virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.
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joey blower (@joeyblower) reported@y_alibhai @virginmedia What makes you special? Nothing especially after your comments on that poor baby and his caught and convicted killers! I’m guessing your award wasn’t for reading the room? You should never be seen on screen again
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Sandy Moore (@SandyMo45739639) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 😳