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Virgin Media outages and service status in Norwich, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 7, 9:09 PM GMT+1.
  • 100% Internet (100%)

The latest reports from users having issues in Norwich come from postal codes NR99 , NR3 and NR6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Virgin Media outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich Internet 6 days ago
Norwich Internet 9 days ago

Community Discussion

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Virgin Media Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • MM_Kerry
    Kerry 👩🏻‍💻 Marketer (@MM_Kerry) reported from Norwich, England

    @virginmedia Yep, it’s so slow and unreliable

  • TBTheReviewClub
    Troy Balmayer (@TBTheReviewClub) reported from Norwich, England

    @virginmedia No, nothing was resolved. I still wish to cancel my contract

  • juliettealicex
    Juliette (@juliettealicex) reported from Norwich, England

    @virginmedia Yeah tried that, says it should be working but the router is still not working

  • thomasashman64
    Ash Ashman (@thomasashman64) reported from Norwich, England

    @virginmedia Media issues but I'd rather not discuss on here

  • DrS_Reynolds
    Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease

  • Spr1718
    Sam Gravener (@Spr1718) reported from Norwich, England

    @virginmedia Media service. We had cancelled and got a call Tuesday offering us a better deal, to be activated today. Rang earlier and spent nearly 50 minutes on the phone with a great woman who went through our new package which for some reason hadn’t been auctioned.

  • thejpwphotos
    Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    @virginmedia Complaint - package price is wrong and everyone keeps promising to sort, but still haven't. Broadband - keeps dropping out. When issue occured last time router swap fixed it. I need an engineer to come out and fix today but nobody can help.

  • sockformation
    Tim (@sockformation) reported from Norwich, England

    @virginmedia I’m trying to install my broadband, but don’t have the right socket at home. I was told I wouldn’t need an engineer which is why I booked it in now. Also, my password isn’t working so I can’t do anything. Please help because at the moment I’ll be paying for nothing

  • DrS_Reynolds
    Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response

  • LaGodden
    Frances Godden (@LaGodden) reported from Norwich, England

    @virginmedia I am at work!! I’ve already wasted hours trying to get you to fix this issue and even acknowledge my complaints. I can’t use webchat whilst at work!!

  • AndyCarolan
    Andy Carolan (@AndyCarolan) reported from Old Catton, England

    @NickCantle @virginmedia Doesn’t make it right if they are taking my money and not providing the service tier I am paying for

  • DrS_Reynolds
    Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!

  • AlanTinkler
    👉Alan Tinkler👈 (@AlanTinkler) reported from Thorpe St. Andrew, England

    @virginmedia trying to get a new remote for V6 box.Been through all the online stuff and now all through the 📞 'Customer Service' process and have decided to hang up after being on hold for 10 mins. About 45 mins of my morning wasted. How difficult can you make it!

  • Airc83
    Aaron (@Airc83) reported from Spixworth, England

    @bobbert_ @RTGraves @virginmedia Wow... this is appalling... I really do feel that the world doesn't care anymore. Went to a garden centre a few weeks back and the check out girl was on her phone with her back to me.. I **** you not. The manger was told.

  • peartree_123
    ˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜ (@peartree_123) reported from Hellesdon, England

    @virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.

  • paulveness1974
    Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England

    @virginmedia once again, virgin media stream let's me down, all channels frozen for last 20 mins except BBC ones.. Have had nothing but hassle with this,considering I was expecting the recordable version.. Total BS..

  • thejpwphotos
    Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    The service I've had from @virginmedia has been absolutely awful! If I treated my customers this way I would be out of business. Complaint has been dragging on for 2 months now, with loads of empty promises. Now I'm being messed about with my broadband service not working ->

  • MikeMoore6
    Mike Moore (@MikeMoore6) reported from Norwich, England

    @richardbranson Please take note: your Virgin Media customer service is a ******* shambles 👎

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely ‘go forth’ with the screen shots etc. Would never, ever use @Virginmedia after that experience.

  • FussyDave
    FussyDave (@FussyDave) reported from Norwich, England

    @virginmedia #bgt ruined by your outage. Please don't advertise how good your service is for at least 6 months 🖕🏻

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @virginmedia @virginmedia I have just DM’d you again because I have just had another three texts from you saying that the issue will now not be fixed until 18 August. Despite the fact that an hour earlier you told me it would be fixed by 4 pm today. This will take us today 23 of zero Internet

  • NemoH666266
    FoundNemo (@NemoH666266) reported

    I'm so unbelievably ****** off that @virginmedia have **** the bed with streaming Sky Sports + and not even taking responsibility for it. Trying to say there isn't an issue. We pay for a service and spend all day looking forward to watching the game and nope...doesn't work

  • OngoingAccount
    ongoing.correspondence (@OngoingAccount) reported

    @virginmedia You haven't replied to the last DM. I had to make an official complaint to get a resolution. @Ofcom Having had equipment checked and replaced, the connection is still freezing and disconnecting. This suggests the problem is external. #virginmedia

  • oodaluke
    oodaluke 🇺🇦🇪🇺 (@oodaluke) reported

    @Ochai_Muse Virgin media issue

  • iaindpatrick
    Iain Patrick (@iaindpatrick) reported

    @virginmedia hi guys. Internet out from just before 10.30am this morning. Status page says sorted by 3pm tomorrow (that its self is unacceptable) got a text saying service is restored, but its not, so why send a misleading message? Poor service and customer experience.

  • walton_bhoy
    John Bhoy Walton (@walton_bhoy) reported

    @virginmedia 33 mins on the phone to be told the engineer who was out on 24/072026 did not fix my issue but told me it was shocking really bad

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @NeilJac74898351 @virginmedia Hi Neil, Virgin install and use their own network separate to the Openreach network, so any information on our website about services you can order wouldn't apply to any Virgin products and vice versa, I'm afraid. If you wish to order FTTP, you'd need to order through a (1/2)

  • BrownyanYK
    Brown (@BrownyanYK) reported

    @littlemankay Hoping it can be gotten with virgin media too again (yes that's a real wifi network)

  • hassinator
    johntleberry (@hassinator) reported

    love this. all that capitalist guff about 'the consumer is king' it's just another lie. we are marks and the tories let us get shaken down by brands. glad to see those rats at @virginmedia held to account but they should be paying compensation too.

  • discoDA1875
    Dale Ash (@discoDA1875) reported

    @virginmedia Sky Sports Plus not working. Sort it out.