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Virgin Media

Virgin Media outages and service status in Norwich, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Norwich come from postal codes NR99 and NR3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Virgin Media outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich Internet 11 days ago

Community Discussion

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Virgin Media Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • Spr1718
    Sam Gravener (@Spr1718) reported from Norwich, England

    @virginmedia Media service. We had cancelled and got a call Tuesday offering us a better deal, to be activated today. Rang earlier and spent nearly 50 minutes on the phone with a great woman who went through our new package which for some reason hadn’t been auctioned.

  • paulveness1974
    Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England

    @virginmedia once again, virgin media stream let's me down, all channels frozen for last 20 mins except BBC ones.. Have had nothing but hassle with this,considering I was expecting the recordable version.. Total BS..

  • OJayHealth
    π•†π•π•π•šπ•– 𝕁 𝕄𝕒π•₯π•₯𝕙𝕖𝕨𝕀 #KBF (@OJayHealth) reported from Norwich, England

    @virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.

  • MikeReynolds8
    Mike Reynolds (@MikeReynolds8) reported from Norwich, England

    @Denise09262928 @vallyrogNCFC @virginmedia Down to zero.

  • aldemirdown
    Ceyda Aldemir-Down (@aldemirdown) reported from Norwich, England

    @virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night πŸ€ͺ

  • peartree_123
    Λœβ€*Β°β€’.Λœβ€*Β°β€’ MrsSCS β€’Β°*β€Λœ.β€’Β°*β€Λœ (@peartree_123) reported from Hellesdon, England

    @virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.

  • Pellsee
    Emma Pells (@Pellsee) reported from Hellesdon, England

    Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere

  • juliettealicex
    Juliette (@juliettealicex) reported from Norwich, England

    @virginmedia please DM for help as I am having continued problems with the wifi that are just unacceptable

  • mmichael0
    Michael NoΓ«l Turner (@mmichael0) reported from Norwich, England

    @virginmedia my internet playing up again, not very good service from your company

  • thomasashman64
    Ash Ashman (@thomasashman64) reported from Norwich, England

    @virginmedia Media issues but I'd rather not discuss on here

  • LaGodden
    Frances Godden (@LaGodden) reported from Norwich, England

    @virginmedia I am at work!! I’ve already wasted hours trying to get you to fix this issue and even acknowledge my complaints. I can’t use webchat whilst at work!!

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely β€˜go forth’ with the screen shots etc. Would never, ever use @Virginmedia after that experience.

  • WayneDi51533240
    Wayne Dixon (@WayneDi51533240) reported from Norwich, England

    @virginmedia Most channels are back still having problems viewing a few of the HD channels.

  • teresak20
    Teresa Keenaghan (@teresak20) reported from Hellesdon, England

    @virginmedia down again #Hellesdon #NR6

  • FutJacques
    Jacques (@FutJacques) reported from Norwich, England

    Virgin media are awful. Wi-Fi should’ve been installed on 19th of August, and the full installation has been pushed back to past November despite still paying for the Wi-Fi. Shocking.

  • AlanTinkler
    πŸ‘‰Alan TinklerπŸ‘ˆ (@AlanTinkler) reported from Thorpe St. Andrew, England

    @virginmedia trying to get a new remote for V6 box.Been through all the online stuff and now all through the πŸ“ž 'Customer Service' process and have decided to hang up after being on hold for 10 mins. About 45 mins of my morning wasted. How difficult can you make it!

  • OJayHealth
    π•†π•π•π•šπ•– 𝕁 𝕄𝕒π•₯π•₯𝕙𝕖𝕨𝕀 #KBF (@OJayHealth) reported from Norwich, England

    @virginmedia NR1 4BS if need to check, it’s not letting me report the problem

  • MM_Kerry
    Kerry πŸ‘©πŸ»β€πŸ’» Marketer (@MM_Kerry) reported from Norwich, England

    @virginmedia Yep, it’s so slow and unreliable

  • thejpwphotos
    Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    @virginmedia But no TV service for another 2 days. Not acceptable, and this is being paid for. No offer to even send a quick install box I can do myself.

  • Tall2D
    Mark Standbrook (@Tall2D) reported from Norwich, England

    Three years with @virginmedia involved runaway price hikes, terrible customer service and promises of higher speeds that never materialised.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bahallathegreat
    Emily Atkins (@bahallathegreat) reported

    @virginmedia It was taken up by a carpet fitter and never relayed it so angry at that and I never had anyone to look to see if everything was running ok

  • CaptaininoLisa
    Lisa CAPTAININO (@CaptaininoLisa) reported

    Anyone with virgin media having issues with tv down and broadband in Northampton

  • markoram1
    Mark Oram (@markoram1) reported

    Hi @virginmedia Have to say I have dealt with a company as bad as yours , I am trying to help my elderly neighbour who happens to have been a customer of yours for 30 yrs plus deal with her badly missold package ,

  • kateandhergirls
    Kate and her girls (@kateandhergirls) reported

    @virginmedia Your chat colleague already looked into it and was incredibly rude and basically said tough you’re an existing customer on a contract and we don’t help our loyal customers, just new ones πŸ™„

  • MisraSonali
    Dr Sonali Misra (@MisraSonali) reported

    Holding this amount ransom? Will you provide me interest and further compensation on the amount of time I’ve wasted calling your company and explaining this issue? @virginmedia

  • willmgreenhalgh
    Will (@willmgreenhalgh) reported

    @virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything

  • raydwatts
    Raymond Watts (@raydwatts) reported

    @virginmedia I have still recieved no response from your help team

  • ErmitoF
    Ermito Fernandes (@ErmitoF) reported

    Hi any idea whats whats happening with the service outage in Hinckley Road, Narborough Road area since morning? This is so unreliable as I lost my today's appointments as there was no prior intimation of this outage. When is this expected back online? @virginmedia

  • nicky_oshea44
    Nicky O'Shea (@nicky_oshea44) reported

    @virginmedia are not only happy to breach my data protection they will now not correspond with me the way I ask and continue to think a resolution will Come through Twitter message.

  • brettwill82
    Brett Williams (@brettwill82) reported

    @LFCTV why is your tv guide not working on virgin media ?