Virgin Media outages and service status in Norwich, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- TV (75%)
- Internet (13%)
- Wi-fi (13%)
The latest reports from users having issues in Norwich come from postal codes NR3 , NR2 , NR4 and NR99 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Brundall, Norwich, and Attleborough.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
-
Teresa Keenaghan (@teresak20) reported from Hellesdon, England@virginmedia down again #Hellesdon #NR6
-
Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@virginmedia No, nothing was resolved. I still wish to cancel my contract
-
Jon P Watson Photography (@thejpwphotos) reported from Norwich, England@virginmedia But no TV service for another 2 days. Not acceptable, and this is being paid for. No offer to even send a quick install box I can do myself.
-
Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Norwich, England@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
-
John K (@JohnK83489203) reported from Norwich, England@virginmedia @ravaldhiren My bbc1 hd still not working
-
Stu (munkeynutz80) Quantrill (@munkeystu) reported from Old Catton, England3 hrs till I was meant to try streaming but my internet has gone down !!! Hopefully virgin media can sort it ASAP!!!! Will keep you posted. #supportsmallstreamers #virginmedia
-
Areej Alruwaili (@missrose0078) reported from Norwich, England@virginmedia Hi I tried to call the customer services, but no body answer me. My broadband doesn’t work and there is no signal for internet. I don’t know what’s the problem Can you help me plz as soon as possible 🙏🏻I have online meeting after two hours
-
Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia Local service problems for 5 days. Surely would at least make the local news!
-
Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England@virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?
-
Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, EnglandAnyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!
-
Jamie O'Brien 🤫🤓🤯 (@jamie_obrien) reported from Norwich, England@virginmedia what a crafty way of getting money. Charging £240 to disconnect as moving to property that you can't supply service to
-
Matt Carver (@mattyc96) reported from Long Stratton, England@virginmedia Any help on changing sky sports devices with virgin media the website the tv to site sends me to doesn’t work!!
-
FussyDave (@FussyDave) reported from Norwich, England@virginmedia #bgt ruined by your outage. Please don't advertise how good your service is for at least 6 months 🖕🏻
-
Wayne Dixon (@WayneDi51533240) reported from Norwich, England@virginmedia Most channels are back still having problems viewing a few of the HD channels.
-
Frances Godden (@LaGodden) reported from Norwich, England@virginmedia It was. I called Sunday 1040, promised Paul would call me before 1320; he did not. That was nearly a week ago and I’ve had no contact, despite three follow-ups by me via phone, online complaint form submission x2 and this. Seriously unimpressed.
-
Ash Ashman (@thomasashman64) reported from Norwich, England@virginmedia Media issues but I'd rather not discuss on here
-
Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England@virginmedia Took me couple of calls, a new hub delivery today and now still no internet. And apparently I have an engineer coming this Friday. I am definitely closing my contract , not the only one who doesn’t have a service
-
Hello i'm Paul! (@paulmmace) reported from Norwich, England@virginmedia Hi thanks for your support! I've tried everything I can #exhausted just turned over to #BBC1 and the tv is acting normal it's just #ITV1 all other ITV channels work just as they should #strange #Samsung #virginmedia @ITV
-
Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response
-
Ron Luton-Brown 🏳️🌈🏴🏴 (@RonofReepham) reported from Reepham, England@JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ugly Balaclava (@uglybalaclava) reported@andyvanstan @virginmedia It’s been down since 10am Tuesday, no TV or broadband in the CF63 and CF62 area, Barry, Wales
-
Deborah Guina (@DeborahGuina1) reported@alisterrussell @PeteUK7 @virginmedia My sis in law was in ICU on a ventilator, I had just brought my brother back from another hospital after an MI. A debt collector for a utility Co knocked at his door. Atm the hospital rang to say we had to go down ( SIL later died) the debt guy said not to worry & offered a lift!
-
Mike | Pedro Pé 🦝 | (@MikeF407) reported@virginmedia @PeteUK7 How bad is it that you’ve been community noted, VM? Very bad. Just stop lying now.
-
racenerd2 (@racenerd2) reported@virginmedia @JamieGBarry @virginmedia This really is a terrible response. The price goes up because the price goes up. Seriously? We were with you for years, but got sick of the constant increases and the depressingly asymmetric customer interface... trivial to move to a higher cost contract, but reducing the cost involves sitting on hold then speaking to an overseas call centre. This business model screams desperation. It's customer hostile. Please, wake up and pack it in. We're now with Toob, £29/mo for 900M+ fibre. We ported our phone number to a VoIP service for about £2.99/mo and don't miss the ad-stuffed cable TV channels at all.
-
NEIL WILLIAMSON(NED) (@NEILWILLIAMSON9) reported@virginmedia What a disgrace of a company terrible customer service. Trying to speak someone is a nightmare
-
Simon's Mac Tech 2026 (@MacTech2023) reported@PeteUK7 @virginmedia All calls are recorded so a complaint would be upheld if any of th things people are saying is actually true.
-
Tim 🤘 (@RandomRocker) reported@PeteUK7 @virginmedia I transferred my mothers account into my name after she passed a few months ago, it all seemed to work but now when I try and login they want my fathers password..who passed away 8 years ago and refuse to let me in without it.. Their account system is awful and they don't care.
-
Craig Martin (@Crraigan) reported@virginmedia @rafthemaster This is rubbish, you dont offer the best deal available to existing customer unless they ring up and haggle for 2 hours
-
HonestDan (@honestdan07) reported@PeteUK7 @virginmedia Put a complaint of harassment and as executor you have suffered additional upset and stress from the constant emails or letters and that you had correctly notified them some time ago. Also make a complaint to ofcom and trading standards.
-
Robert 🇬🇧🏴⚽ (@RRS91718) reported@virginmedia For the 3rd time in under 2 weeks our internet has gone completely down. This is becoming totally unreliable