Virgin Media Outage Report in Norwich, Norfolk, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Norwich come from postal codes NR99.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
Wi-fi | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
-
Ceyda Aldemir-Down
(@aldemirdown) reported
from
Norwich, England
@virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪
-
Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia No, nothing was resolved. I still wish to cancel my contract
-
𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia NR1 4BS if need to check, it’s not letting me report the problem
-
Andy Carolan
(@AndyCarolan) reported
from
Old Catton, England
@NickCantle @virginmedia I know what you mean, they used to be reasonable but within the last year or so, there’s been a big change in their customer care, or lack of.
-
Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Reepham, England
@JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing
-
Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
4 days in and the Internet still isn’t working, very poor @virginmedia 👎
-
Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
-
尺ㄖ乃
(@robbuhler) reported
from
Norwich, England
@virginmedia evening, we have phoned once today re; activating WiFi hub, however it’s flashed all day. We reset but still flashing hours later, and now can’t get through on phone to activate new WiFi box. Any help at all? Been on hold for an hour now, no WiFi for 2 days.
-
˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜
(@peartree_123) reported
from
Hellesdon, England
@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
-
Kerry 👩🏻💻 Marketer
(@MM_Kerry) reported
from
Norwich, England
@virginmedia Yep, it’s so slow and unreliable
-
Andy Carolan
(@AndyCarolan) reported
from
Old Catton, England
@virginmedia STILL no reply to the text I sent FOUR DAYS AGO! Can you tell me if you believe this to be acceptable customer service?!
-
𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
-
Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
-
Andy Carolan
(@AndyCarolan) reported
from
Old Catton, England
@virginmedia Yes, the speeds are making out at about 94mbps… I used to get up to about 240Mbps. If for some reason those speeds are no longer possible, how about my service plan being changed to reflect this?
-
Emma Pells
(@Pellsee) reported
from
Hellesdon, England
Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere
-
Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@TumbleweedBob @virginmedia Sorry to jump on your thread, but I'm also having issues with @virginmedia who are awful at customer service and I'd just like to cancel my contract. Tried to do this morning but webchat decided to end and I've heard nothing back.
-
James Pegg
(@PeggJames) reported
from
Norwich, England
Trying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia
-
Becca
(@beccakate_) reported
from
Thorpe St. Andrew, England
@virginmedia is there something wrong with your blueyonder mail service??? Nothing is sending. My dad’s is also the same. Your website says you’re doing work but emails shouldn’t be affected yet clearly they are 🤔😟
-
Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
-
Andy Carolan
(@AndyCarolan) reported
from
Old Catton, England
@NickCantle @virginmedia Doesn’t make it right if they are taking my money and not providing the service tier I am paying for
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
out4zero
(@out4zero) reported
@virginmedia Got to laugh, the app has been down all day as has O2 Priority
-
David Robson
(@gingerbloke53) reported
@O2 @virginmedia no idea how you managed to sell out when the priority site has been down for over 13 hours… Guess the staff all have them on the resale site - absolutely shocking one very disappointed o2 and virgin customer!!!
-
kathryn beaumont
(@BeaumontKathryn) reported
@O2Priority @virginmedia @peterkay_co_uk How is it possible to sell out when your apps have been down most of the day? And why are tickets being sold on resale sites? You knew demand would be high. Shocking. Very disappointing that you can’t stop tickets going straight to resale.
-
Paul M O'Toole
(@paulmoToole) reported
@virginmedia Pity your site has errors just as useless as your broadband at my home that keeps dropping out 🤬could not get tickets waste of time !
-
Mark Roberts
(@GINGER_ROCKET99) reported
@craig_cw73 @virginmedia @alisoncoia Virgin media customer and I got mine. I went direct to the link for gigs and tours
-
James McLean
(@JamesMftbRSc) reported
@virginmedia An utter **** show from Virgin Media and O2 since 10am. 💩💩💩
-
Liam Wilson
(@Lwilson90) reported
@virginmedia @DarrenSenior9 I have this problem where you have a copy and paste response @virginmedia do you have any real people in your company?
-
Liv
(@Livbet) reported
@virginmedia Some apps wont load. Occasionally FB wont. It only happens with my broadband not if Im using wifi outside my house or when using 4G. Was fine when first installedmbut that lasted two weeks. It's been like it now since around mid July. Often loses the signal and switches to 4G
-
Miles Harvey
(@eCommencal) reported
@virginmedia « Would you be able to provide us with the detailed description from your contract copy, please? We will need to confirm: a) package and service description (BB speed, TV bundle & landline talk plan - if any) as seen on contract b) your monthly price for this contract « EMAILSENT
-
𝙼𝚒𝚌𝚑𝚊𝚎𝚕 𝙲𝚞𝚛𝚕𝚎𝚢
(@realmikecurley) reported
How do you know you are being hacked? Virgin Media types fine - then they allow you then they don't. Its shameful in the UK during a football match that people are unaware that ONE man is being ridiculed online - you will never be safe in London, Dublin or EU. Stay Away Bronx WAX