Virgin Media outages and service status in Norwich, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 30, 9:43 AM GMT+1.
- Internet (50%)
- Total Blackout (33%)
- Wi-fi (17%)
The latest reports from users having issues in Norwich come from postal codes NR99 and NR3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 6: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Norwich, and Brundall.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Wi-fi | 7 days ago |
|
Norwich
|
Internet | 10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Norwich, England@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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FussyDave (@FussyDave) reported from Norwich, England@virginmedia #bgt ruined by your outage. Please don't advertise how good your service is for at least 6 months ๐๐ป
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Ceyda Aldemir-Down (@aldemirdown) reported from Norwich, England@virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night ๐คช
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Emma Pells (@Pellsee) reported from Hellesdon, EnglandVirgin media not working ... yet again !!! ๐ฑ@virginmedia #nosurprisethere
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Juliette (@juliettealicex) reported from Norwich, England@virginmedia please DM for help as I am having continued problems with the wifi that are just unacceptable
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Jamie O'Brien ๐คซ๐ค๐คฏ (@jamie_obrien) reported from Norwich, England@virginmedia what a crafty way of getting money. Charging ยฃ240 to disconnect as moving to property that you can't supply service to
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๐Alan Tinkler๐ (@AlanTinkler) reported from Thorpe St. Andrew, England@virginmedia trying to get a new remote for V6 box.Been through all the online stuff and now all through the ๐ 'Customer Service' process and have decided to hang up after being on hold for 10 mins. About 45 mins of my morning wasted. How difficult can you make it!
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Emma Pells (@Pellsee) reported from Hellesdon, EnglandSo fed up with @virginmedia , customer service is terrible! Been with them 15 years so fed up Iโve just cancelled!!
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Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England@virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..
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Abbey ๐บ (@Skellzie7) reported from Norwich, EnglandOnce again @virginmedia internet is down again ๐ completely useless
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, England@virginmedia Complaint - package price is wrong and everyone keeps promising to sort, but still haven't. Broadband - keeps dropping out. When issue occured last time router swap fixed it. I need an engineer to come out and fix today but nobody can help.
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia Iโm a new customer. You agreed on 08/08 to add tv to phone/bb package for advertised rate of ยฃ33pcm. Bill arrived, charged ยฃ39pcm plus ยฃ84.95 unitemised additional charges, at no point did yr rep advise me of this. Tried calling yesterday, put on hold for nearly 2hrs...
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christopher pegg (@ChrisWolfSpirit) reported from Norwich, England@virginmedia I been in touch this morning and after being transfer twice from customer service then movers team and finally preinstall team then cuts off. Nothing easy for a deaf person to contact u guys, there no live chat anymore :( they refused to add more credit for No install
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๐๐๐๐๐ ๐ ๐๐๐ฅ๐ฅ๐๐๐จ๐ค #KBF (@OJayHealth) reported from Norwich, England@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
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๐๐ฝ (@SaintNickII) reported from Norwich, England@virginmedia u can suck my ass ur wifi is shit
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so Iโm a bit jaded. But if you can help yes pmease
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Mike Reynolds (@MikeReynolds8) reported from Norwich, England@Denise09262928 @vallyrogNCFC @virginmedia Down to zero.
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โ Sarah โ Mrs Bubbles โ (@claretbubbles) reported from Norwich, England@virginmedia whatโs up in Norwich???? Anyone! What am I paying for??? Every week itโs the same old ****.
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ๅฐบใไน (@robbuhler) reported from Norwich, England@virginmedia evening, we have phoned once today re; activating WiFi hub, however itโs flashed all day. We reset but still flashing hours later, and now canโt get through on phone to activate new WiFi box. Any help at all? Been on hold for an hour now, no WiFi for 2 days.
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Nick Murrell (@nick_murrell) reported from Norwich, England18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Ashman (@JonAshman2) reported@virginmedia Iโm paying ยฃ176.00 per month for your services so quite frankly an apology isnโt good enough Iโll contact yourselves later regarding my contract the service you now offer is woeful
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Duncan Waugh (@waughzone) reported@dobbin1957 @virginmedia I struggle to get any communication from @virginmedia at all but then, when they did communicate, it contained blatant lies saying they had fixed the issue and an engineer had been out (neither of those things happened).
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RoadRunner TX (@FredBra93439257) reported@TheMercianNews I'd like to see mobile phone and internet companies shut down operating in the UK on a single day. Have USN/Seals sever all international fiber into the UK on a single day. SHUT DOWN the City of London Physically SEVER International Fiber from BT/OpenReach, VirginMedia/O2, Vodaphone and the LINX Nework internchange in London. Ideally each line in 2-3 points of varying distance from UK shores to make repair more complex than laying new fiber. Air attack on all the major BT interchanges plus the physical operations of Cloudflare Akamai, AWS/Cloudfront, GoogleCloud CDN and smaller operators like Azure, Netflix, Meta and every source of new fiber either mfg or warehousing Destroy every piece of equipment and then just leave. Make all European govts TERRIFIED of the crazy Americans Destroy the internet as a means of brainwashing the British public
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Dan Stevens (@DanStev14730264) reported@virginmedia Hi have you tried to resolve this issue yet pls
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MeddazzaDuranie (@duranie1000) reported@virginmedia That is not good enough. I need my service back today. Someone at the property WFH and has not been able to work for a week
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Hatz (@DevilHatman) reported@virginmedia The formal complaint is already submitted. I'm not going back and forth on X too.
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Conor Swifty (@ConorSwifty) reported@virginmedia Hello Virgin the issue I had got resolved after 40 mins until Clarissa decided to do her job. I'm hoping she gets looked into & gave proper training & help people who have Learning difficulties/disabilities as we struggle to understand stuff but she rather take advantage
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Tom O ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ดโช๏ธ (@MillersTomO) reported@virginmedia hi. Is there an internet outage in Scotland? It's gone awfully quiet. #worldcup #england #mexico
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Prettyflyguy (@Prettyflyguy77) reported@KaiGWatson Have a look at Cityfibre providers if your area has it. You'll get Virgin media speeds but with a much better reliable service.
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Robb Pickard (@PourMeAGin) reported@skytv never met a system so unfit for purpose. The latency on Sky Glass causing freezing is awful. To be told no solution is BS. Cannot wait for contract to be over so can leave. Maybe @virginmedia will make a decent offer to rejoin.