Virgin Media outages and service status in Norwich, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 2:23 PM GMT+1.
- TV (75%)
- Internet (13%)
- Wi-fi (13%)
The latest reports from users having issues in Norwich come from postal codes NR3 , NR2 , NR4 and NR99 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Brundall, Norwich, and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
TV | 5 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia ... put through to multiple people, had to explain situation again, promised manager Paul would call me in 2 hrs, wasted Sunday waiting for the call which never came, followed up again in eve, on hold 40 mins, promised Paul would call and he never did.
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christopher pegg (@ChrisWolfSpirit) reported from Norwich, England@virginmedia Only was told that it was an earliest date they can do and that's it... I been asked if any more credit will help me while no Internet for three weeks until 8th July... Seems they refused
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.
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James Pegg (@PeggJames) reported from Norwich, EnglandTrying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia
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Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England@virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?
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Stu (munkeynutz80) Quantrill (@munkeystu) reported from Old Catton, England3 hrs till I was meant to try streaming but my internet has gone down !!! Hopefully virgin media can sort it ASAP!!!! Will keep you posted. #supportsmallstreamers #virginmedia
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Teresa Keenaghan (@teresak20) reported from Hellesdon, England@virginmedia down again #Hellesdon #NR6
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Sir K Strange (@KevinStrange3) reported from Costessey, England@TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. you’ve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot aren’t I!! 🤪
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Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England@virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..
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Emma Pells (@Pellsee) reported from Hellesdon, EnglandVirgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere
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Wayne Dixon (@WayneDi51533240) reported from Norwich, England@virginmedia Most channels are back still having problems viewing a few of the HD channels.
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia I am at work!! I’ve already wasted hours trying to get you to fix this issue and even acknowledge my complaints. I can’t use webchat whilst at work!!
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Matt Carver (@mattyc96) reported from Long Stratton, England@virginmedia Any help on changing sky sports devices with virgin media the website the tv to site sends me to doesn’t work!!
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Jacques (@FutJacques) reported from Norwich, EnglandVirgin media are awful. Wi-Fi should’ve been installed on 19th of August, and the full installation has been pushed back to past November despite still paying for the Wi-Fi. Shocking.
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, EnglandThe service I've had from @virginmedia has been absolutely awful! If I treated my customers this way I would be out of business. Complaint has been dragging on for 2 months now, with loads of empty promises. Now I'm being messed about with my broadband service not working ->
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Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England@virginmedia Took me couple of calls, a new hub delivery today and now still no internet. And apparently I have an engineer coming this Friday. I am definitely closing my contract , not the only one who doesn’t have a service
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Nick De Wittenbach (@Nick47xxy) reported from Brundall, England@virginmedia Broadband down in NR13 4JB
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Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England@virginmedia Just rang and it did say there's an issue but it's been a few days now and my husband works from home which is causing a bit of stress. Hopefully it'll get sorted ASAP.
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Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Norwich, England@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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Mike Moore (@MikeMoore6) reported from Norwich, England@richardbranson Please take note: your Virgin Media customer service is a ******* shambles 👎
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan (@KibbyDan) reported@IanLythgoe4 @virginmedia Why would you have to pay for it? It’s their issue? I still have no tv and I want an engineer to come and sort it because it’s ridiculous now. Im not paying anything. 5 days we have been without tv.
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Some Cockney Bloke (@SomeCockney) reported@Benleo @virginmedia They are truly awful. You wait until you try cancelling your contract. Then the fun really starts.
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Joanna Ross (@JoannaR47564283) reported@jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.
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John Sabian (@GymItalian83) reported@Benleo @virginmedia I think most companies have rubbish customer service. Only good thing about Virgin is their broadband is decent
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Nicola Hughes (@xxxxnickyxxxxxx) reported@virginmedia please advise what is going on with the intermittent broadband in the Evesham area. It is making WFH really difficult and your service checker states you are looking it to it, it improves and then the same thing happens and I am again advised the same thing
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Ian Gee (@IanGee19) reported@Benleo @virginmedia Gutter levels of service are the across the board these days, Ben. Even the Royal College of Surgeons are guilty of second class (or lower), third world standards of service, unless it’s just contemptible, haughty arrogance. @RCSnews #RCSEngland
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Marilyn (@womaninblue1050) reported@virginmedia Thanks. Now I know it’s the faults team I will call that option. That’s all I wanted to know. You cannot help as it’s not for me and I will now help the person it is for. You’ve always managed to help me in the past but you cannot on this occasion.
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Kathleen Owen (@Kathlee38871288) reported@jomickane @Benleo @virginmedia I have been with Virgin for nearly 2 years not one single problem
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Kathy Miller (@KathyMi25429227) reported@virginmedia Appalling service. What is going on? Cannot speak to anyone...in and out of WiFi connection for a few days...Not on. Want a refund....
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Alfie (@alfie_beachlife) reported@Benleo @ChrisSleven @virginmedia Lured away from EE by Sky on BB + mobile package. The mobile service is next useless and despite upgrading to the highest Sky BB speed available it’s still not as good as EE plus they did the price hike wrapped up in some BS marketing about how wonderful they are. Back to EE asap