Virgin Media outages and service status in Norwich, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Norwich come from postal codes NR6 and NR99 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
-
Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England@virginmedia Took me couple of calls, a new hub delivery today and now still no internet. And apparently I have an engineer coming this Friday. I am definitely closing my contract , not the only one who doesn’t have a service
-
Stu (munkeynutz80) Quantrill (@munkeystu) reported from Old Catton, England3 hrs till I was meant to try streaming but my internet has gone down !!! Hopefully virgin media can sort it ASAP!!!! Will keep you posted. #supportsmallstreamers #virginmedia
-
Michael Noël Turner (@mmichael0) reported from Norwich, England@virginmedia my internet playing up again, not very good service from your company
-
Emma Pells (@Pellsee) reported from Hellesdon, EnglandVirgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere
-
𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England@virginmedia NR1 4BS if need to check, it’s not letting me report the problem
-
Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, EnglandAnyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!
-
Wayne Dixon (@WayneDi51533240) reported from Norwich, England@virginmedia Most channels are back still having problems viewing a few of the HD channels.
-
Mike Moore (@MikeMoore6) reported from Norwich, England@richardbranson Please take note: your Virgin Media customer service is a ******* shambles 👎
-
Andy Carolan (@AndyCarolan) reported from Old Catton, England@NickCantle @virginmedia Doesn’t make it right if they are taking my money and not providing the service tier I am paying for
-
Frances Godden (@LaGodden) reported from Norwich, England@virginmedia I’m a new customer. You agreed on 08/08 to add tv to phone/bb package for advertised rate of £33pcm. Bill arrived, charged £39pcm plus £84.95 unitemised additional charges, at no point did yr rep advise me of this. Tried calling yesterday, put on hold for nearly 2hrs...
-
Mike Reynolds (@MikeReynolds8) reported from Norwich, England@Denise09262928 @vallyrogNCFC @virginmedia Down to zero.
-
stacia briggs (@womaninblack) reported from Norwich, England@virginmedia TV down in NR4 and the suggested reconnection date is December 29. Seems a long time? I’m aware no time is a good time for this to happen but Boxing Day is a REALLY bad time. Will this reflect in my (vast) bill?
-
𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
-
Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.
-
Andy Coates (@AndyWoodturner) reported from Beccles, England@dunleavy138 @NOWTV @virginmedia I've never had virgin so can't really answer about them...but the NowTV box with Entertainment package seems to do for D. It has comedy, movies, Sky channels Etc., and it's no contract and far cheaper than alternatives.
-
James Pegg (@PeggJames) reported from Norwich, EnglandTrying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia
-
Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England@virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?
-
Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
-
Abi (@AbiMuddiman) reported from Norwich, England@virginmedia my WiFi keeps dropping out, can’t sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi
-
Becca (@beccakate_) reported from Thorpe St. Andrew, England@virginmedia is there something wrong with your blueyonder mail service??? Nothing is sending. My dad’s is also the same. Your website says you’re doing work but emails shouldn’t be affected yet clearly they are 🤔😟
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
john (@jhargie4) reported@O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.
-
DENIM 🏴 🇺🇸 (@denimscott) reported@TheWho87 @virginmedia We done the same. Said something about "five days" on the packaging, but dismissed it. Within the week, box went down, so had to start using the new remote, thereby losing everything, including some much-looked at sport from the "deleted" file. That file is non-existent now.
-
Mark senior (@Msenior89Senior) reported@virginmedia absolute joke of a service, cant watch the rugby league again!! When are you going to sort out these issues its beyond a joke!
-
TiNa AnDeRsOn (@TinaAnderson86) reported@virginmedia down yet again what a ******* joke #virginmedia
-
Sarah Poyntz (@sarah1986) reported@ryantegan @skytv We’ve just gone the other way, @virginmedia was not interested in keeping a customer of 10 years+, cost was literally going to double! We’ve switched to Sky but are ready to play flip flop between the 2 for the foreseeable as we know neither of them has any interest in loyalty!
-
Cathrine Robinson (@Cathrin56707799) reported@virginmedia hi I have not received the new wi Fi hub but received a message that the existing hub will stop working can you help please
-
Justin (@juza_23) reportedBasically spend the past week aside from the weekend without TV or broadband because Virgin Media can’t be arsed to send somebody out to fix the problem. ******* ridiculous.
-
Mr Moanivator (@MrMoanivator) reported@virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬
-
Anna Dé (@AnnaDe_2015) reportedVirgin Media TV completely down, any updates? @virginmedia
-
kim 🥀 (@ersaztly) reported@virginmedia sort your ******* ****** internet out I was in a ranked match and my internet is off again, and we paid the bill aswell FIX IT!