1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. Virgin Media
  6. โฏ
  7. Norwich
Virgin Media

Virgin Media outages and service status in Norwich, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 3, 12:17 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Norwich come from postal codes NR4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Virgin Media outage reports came from the following cities: Norwich, Brundall, and Attleborough.

CityProblem TypeReport Time
Norwich Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • ChrisWolfSpirit
    christopher pegg (@ChrisWolfSpirit) reported from Norwich, England

    @virginmedia Only was told that it was an earliest date they can do and that's it... I been asked if any more credit will help me while no Internet for three weeks until 8th July... Seems they refused

  • BEAV1S96
    Beavis (@BEAV1S96) reported from Norwich, England

    @virginmedia You send me this crap all the time, and it never works, just accept the fact your WiFi/internet is complete dog shite

  • FussyDave
    FussyDave (@FussyDave) reported from Norwich, England

    @virginmedia #bgt ruined by your outage. Please don't advertise how good your service is for at least 6 months ๐Ÿ–•๐Ÿป

  • MM_Kerry
    Kerry ๐Ÿ‘ฉ๐Ÿปโ€๐Ÿ’ป Marketer (@MM_Kerry) reported from Norwich, England

    @virginmedia Yep, itโ€™s so slow and unreliable

  • thejpwphotos
    Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    @virginmedia Your auto comp service is ridiculous. And besides, it's not just about the fact it's a paid service - it's the fact no service for several days. This doesn't need an engineer, I just need a box. You have a base just up the road from me, maybe I should go knock on their door.

  • juliettealicex
    Juliette (@juliettealicex) reported from Norwich, England

    @virginmedia please DM for help as I am having continued problems with the wifi that are just unacceptable

  • LaGodden
    Frances Godden (@LaGodden) reported from Norwich, England

    @virginmedia ... put through to multiple people, had to explain situation again, promised manager Paul would call me in 2 hrs, wasted Sunday waiting for the call which never came, followed up again in eve, on hold 40 mins, promised Paul would call and he never did.

  • Nick47xxy
    Nick De Wittenbach (@Nick47xxy) reported from Brundall, England

    @virginmedia Broadband down in NR13 4JB

  • FutJacques
    Jacques (@FutJacques) reported from Norwich, England

    Virgin media are awful. Wi-Fi shouldโ€™ve been installed on 19th of August, and the full installation has been pushed back to past November despite still paying for the Wi-Fi. Shocking.

  • DJJoshuaRoberts
    Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    4 days in and the Internet still isnโ€™t working, very poor @virginmedia ๐Ÿ‘Ž

  • AndyCarolan
    Andy Carolan (@AndyCarolan) reported from Old Catton, England

    @NickCantle @virginmedia Doesnโ€™t make it right if they are taking my money and not providing the service tier I am paying for

  • womaninblack
    stacia briggs (@womaninblack) reported from Norwich, England

    @virginmedia TV down in NR4 and the suggested reconnection date is December 29. Seems a long time? Iโ€™m aware no time is a good time for this to happen but Boxing Day is a REALLY bad time. Will this reflect in my (vast) bill?

  • LaGodden
    Frances Godden (@LaGodden) reported from Norwich, England

    @virginmedia It was. I called Sunday 1040, promised Paul would call me before 1320; he did not. That was nearly a week ago and Iโ€™ve had no contact, despite three follow-ups by me via phone, online complaint form submission x2 and this. Seriously unimpressed.

  • garygts85
    gary thompson (@garygts85) reported from Norwich, England

    Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband

  • OJayHealth
    ๐•†๐•๐•๐•š๐•– ๐• ๐•„๐•’๐•ฅ๐•ฅ๐•™๐•–๐•จ๐•ค #KBF (@OJayHealth) reported from Norwich, England

    @virginmedia NR1 4BS if need to check, itโ€™s not letting me report the problem

  • LaGodden
    Frances Godden (@LaGodden) reported from Norwich, England

    @virginmedia I am at work!! Iโ€™ve already wasted hours trying to get you to fix this issue and even acknowledge my complaints. I canโ€™t use webchat whilst at work!!

  • thejpwphotos
    Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    @virginmedia Complaint - package price is wrong and everyone keeps promising to sort, but still haven't. Broadband - keeps dropping out. When issue occured last time router swap fixed it. I need an engineer to come out and fix today but nobody can help.

  • nick_murrell
    Nick Murrell (@nick_murrell) reported from Norwich, England

    18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare

  • thomasashman64
    Ash Ashman (@thomasashman64) reported from Norwich, England

    @virginmedia Media issues but I'd rather not discuss on here

  • Pellsee
    Emma Pells (@Pellsee) reported from Hellesdon, England

    Virgin media not working ... yet again !!! ๐Ÿ˜ฑ@virginmedia #nosurprisethere

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Abdurrahmank001
    Abdurrahman Kaya (@Abdurrahmank001) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Ultra_View02 offers: * 300,000+ live channels * 65,000+ VODs * PPV events

  • HounslowParking
    Asif Rana (@HounslowParking) reported

    @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

  • BestI28294
    BEST IPTV (@BestI28294) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events

  • steogin01
    Steo333๐Ÿ‡ฎ๐Ÿ‡ช (@steogin01) reported

    @punishablepress It's virgin media and woke staff who work on that awful programme.

  • TYS20212
    Told You So (@TYS20212) reported

    @Oxford_Life @virginmedia The new tv box is absolutely abysmal, the worst โ€œupgradeโ€ in history. If it wasnโ€™t for lack of high speed broadband alternatives here we would be off like a shot.

  • The_real_Jambo_
    Jambo (@The_real_Jambo_) reported

    @virginmedia @officialprendie I live in this area and lost connection about 20mims ago. Router is flashing red. I work from home, how long will this take to fix?

  • StuartA17243
    Stuart Aird (@StuartA17243) reported

    @virginmedia After 30 years or so with #virginmedia (telewest days) the price hike as an existing customer has finally pushed me to switch ยฃ41 for 250meg todays special renewal price after an offer of ยฃ40 on the phone yesterday. Double speed is ยฃ27 with sky broadband.

  • christobinsings
    Cristoir Toibin (@christobinsings) reported

    @virginmedia absolute shambles of a service today, missed the football and now no Internet again for the last hour. Happy to send me 4 messages to say you've fixed "the issue" Time to move to another provider.

  • NicolaG01
    Nicola Golding (@NicolaG01) reported

    Day 3 of no internet and almost zero communication from @virginmedia. Got a text on Friday saying issue fixed (clearly not) and nothing since. Went on the service tracker to sign up for updates. Still nothing.

  • davaecho
    david hesketh (@davaecho) reported

    @virginmedia after 20 years have just cancelled my contract awful customer service your company will be on its knees if this continues