Virgin Media outages and service status in Norwich, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Norwich come from postal codes NR6 and NR99 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Virgin Media
Virgin Media is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
Community Discussion
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Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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๐๐๐๐๐ ๐ ๐๐๐ฅ๐ฅ๐๐๐จ๐ค #KBF (@OJayHealth) reported from Norwich, England@virginmedia NR1 4BS if need to check, itโs not letting me report the problem
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia ... put through to multiple people, had to explain situation again, promised manager Paul would call me in 2 hrs, wasted Sunday waiting for the call which never came, followed up again in eve, on hold 40 mins, promised Paul would call and he never did.
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@virginmedia Yes, the speeds are making out at about 94mbpsโฆ I used to get up to about 240Mbps. If for some reason those speeds are no longer possible, how about my service plan being changed to reflect this?
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John K (@JohnK83489203) reported from Norwich, England@virginmedia @ravaldhiren My bbc1 hd still not working
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Aaron (@Airc83) reported from Spixworth, England@bobbert_ @RTGraves @virginmedia Wow... this is appalling... I really do feel that the world doesn't care anymore. Went to a garden centre a few weeks back and the check out girl was on her phone with her back to me.. I **** you not. The manger was told.
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia It was. I called Sunday 1040, promised Paul would call me before 1320; he did not. That was nearly a week ago and Iโve had no contact, despite three follow-ups by me via phone, online complaint form submission x2 and this. Seriously unimpressed.
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Vanessa Make-Up (@spmubyvanessa) reported from Hellesdon, England@Virgin @virginmedia Trying to sort out a new iPhone 11 Pro Max & pods with Virgin online but having problems, order no: 100000925539457 please help!
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๐๐๐๐๐ ๐ ๐๐๐ฅ๐ฅ๐๐๐จ๐ค #KBF (@OJayHealth) reported from Norwich, England@virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.
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Jamie O'Brien ๐คซ๐ค๐คฏ (@jamie_obrien) reported from Norwich, England@virginmedia what a crafty way of getting money. Charging ยฃ240 to disconnect as moving to property that you can't supply service to
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia @Virgin Itโs fair to say we expect (much) better service than this
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หโ*ยฐโข.หโ*ยฐโข MrsSCS โขยฐ*โห.โขยฐ*โห (@peartree_123) reported from Hellesdon, England@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, EnglandHow easy is it to pair a new Virgin Media remote to a TIVo box? My current remote is not working very well anymore so I've ordered a new one and now I'm panicking. (YES I've changed the batteries/checked the sensors etc)
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Sir K Strange (@KevinStrange3) reported from Costessey, England@TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. youโve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot arenโt I!! ๐คช
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Sam Gravener (@Spr1718) reported from Norwich, England@virginmedia Media service. We had cancelled and got a call Tuesday offering us a better deal, to be activated today. Rang earlier and spent nearly 50 minutes on the phone with a great woman who went through our new package which for some reason hadnโt been auctioned.
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia Local service problems for 5 days. Surely would at least make the local news!
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Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England@virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?
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Stu (munkeynutz80) Quantrill (@munkeystu) reported from Old Catton, England3 hrs till I was meant to try streaming but my internet has gone down !!! Hopefully virgin media can sort it ASAP!!!! Will keep you posted. #supportsmallstreamers #virginmedia
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๐๐ฝ (@SaintNickII) reported from Norwich, England@virginmedia u can suck my ass ur wifi is shit
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@virginmedia Seasonโs greetings. An engineer has replaced the cable in the road with a temporary one and it works but itโs super slow, definitely not fibre quality! Any idea when this might be improved? J
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Ron Luton-Brown ๐ณ๏ธโ๐๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@RonofReepham) reported from Reepham, England@JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sergio pani (@sergiopani62) reported@virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Canโt watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.
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Head ball boy (@Richardnash12) reported@virginmedia tv and Internet is down in BR2 9 area any idea when its fixed
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DC (@dc250705) reported@virginmedia 13 hours until you notify by text that something is wrongโฆcommunication quite crap isnโt it. Now told not fixed until 0200
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๐ฑ๐๐ข๐น๐๐ข๐๐๐๐ฅ (@BayJayZus) reported@virginmedia @moonpeach212 And what an absolute joke your customer service has become! I can't believe I am paying for this shยกt!
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Seph (@sephiroth17181) reported@wrighty1707 @virginmedia the company is a complete joke, i was paying ยฃ56 a month for 1gig and the last 2 months were atrocious for connection the best they could do was send patronising emails saying it was my issue, so i switched to EE 1.6gig for ยฃ35 a month with unlimited mobile data to boot
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faye (@fayfreddie10) reported@virginmedia @moonpeach212 @virginmedia why don't you just release people from contracts when you cannot provide a good service.. ive had enough and will contact the Ombudsman now..
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Darren (Dazza) (@scouse9000) reported@CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!
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Frankie Smith (@frankiesmith74) reported@virginmedia you have failed to install broadband at my new property as part of home move service. I have been promised engineers will attend each day for last 3 days - no sign! Iโve asked for updates - nothing! Iโve been told Iโll be contacted by Area Manager - nothing! Terrible
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๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ Simon Forsyth ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@superbairn) reported@virginmedia. I have a problem with a bill. Sent you a DM if you could have a look at look please.
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amc (@flabcab) reported@CheekyVic @virginmedia Can't think of a good one tbh. All customer service. For virtually everything. Is piss poor.