Virgin Media outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwich, England

The most recent Virgin Media outage reports came from the following cities: Brundall, Norwich, and Attleborough.

City	Problem Type	Report Time
Norwich	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Matt Carver (@mattyc96) reported 9 minutes ago from Long Stratton, England

  @virginmedia Any help on changing sky sports devices with virgin media the website the tv to site sends me to doesn’t work!!

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 11 minutes ago from Norwich, England

  @virginmedia Local service problems for 5 days. Surely would at least make the local news!

• 
  ⚒ Sarah ⚒ Mrs Bubbles ⚒ (@claretbubbles) reported 16 minutes ago from Norwich, England

  @virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 21 minutes ago from Norwich, England

  Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!

• 
  James Pegg (@PeggJames) reported 22 minutes ago from Norwich, England

  Trying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia

• 
  ˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜ (@peartree_123) reported 23 minutes ago from Hellesdon, England

  @virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.

• 
  Frances Godden (@LaGodden) reported 23 minutes ago from Norwich, England

  @virginmedia I am at work!! I’ve already wasted hours trying to get you to fix this issue and even acknowledge my complaints. I can’t use webchat whilst at work!!

• 
  Hannah O'Hanrahahanrahan (@buntyhoven) reported 29 minutes ago from Norwich, England

  @virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?

• 
  Frances Godden (@LaGodden) reported 30 minutes ago from Norwich, England

  @virginmedia Still no response to my complaint made Sunday morning @virginmedia - 72 hours and then some!

• 
  💀👽 (@SaintNickII) reported 32 minutes ago from Norwich, England

  @virginmedia u can suck my ass ur wifi is shit

• 
  尺ㄖ乃 (@robbuhler) reported 35 minutes ago from Norwich, England

  @virginmedia evening, we have phoned once today re; activating WiFi hub, however it’s flashed all day. We reset but still flashing hours later, and now can’t get through on phone to activate new WiFi box. Any help at all? Been on hold for an hour now, no WiFi for 2 days.

• 
  Jon P Watson Photography (@thejpwphotos) reported 41 minutes ago from Norwich, England

  @virginmedia But no TV service for another 2 days. Not acceptable, and this is being paid for. No offer to even send a quick install box I can do myself.

• 
  Frances Godden (@LaGodden) reported 41 minutes ago from Norwich, England

  @virginmedia ... put through to multiple people, had to explain situation again, promised manager Paul would call me in 2 hrs, wasted Sunday waiting for the call which never came, followed up again in eve, on hold 40 mins, promised Paul would call and he never did.

• 
  Cristina (@CRISTINAjj) reported 44 minutes ago from Thorpe St. Andrew, England

  @virginmedia Took me couple of calls, a new hub delivery today and now still no internet. And apparently I have an engineer coming this Friday. I am definitely closing my contract , not the only one who doesn’t have a service

• 
  FussyDave (@FussyDave) reported 45 minutes ago from Norwich, England

  @virginmedia #bgt ruined by your outage. Please don't advertise how good your service is for at least 6 months 🖕🏻

• 
  Jon P Watson Photography (@thejpwphotos) reported 53 minutes ago from Norwich, England

  @virginmedia Complaint - package price is wrong and everyone keeps promising to sort, but still haven't. Broadband - keeps dropping out. When issue occured last time router swap fixed it. I need an engineer to come out and fix today but nobody can help.

• 
  👉Alan Tinkler👈 (@AlanTinkler) reported 54 minutes ago from Thorpe St. Andrew, England

  @virginmedia trying to get a new remote for V6 box.Been through all the online stuff and now all through the 📞 'Customer Service' process and have decided to hang up after being on hold for 10 mins. About 45 mins of my morning wasted. How difficult can you make it!

• 
  Stuart Brown (@virginwines_stu) reported 55 minutes ago from Sprowston, England

  @virginmedia having a bit of nightmare with box TiVo box turning off and rebooting randomly. Pleased help. My wife is close to killing me #helpmeobiwan

• 
  Troy Balmayer (@TBTheReviewClub) reported 56 minutes ago from Norwich, England

  @virginmedia No, nothing was resolved. I still wish to cancel my contract

• 
  Beavis (@BEAV1S96) reported 59 minutes ago from Norwich, England

  @virginmedia You send me this crap all the time, and it never works, just accept the fact your WiFi/internet is complete dog shite

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  standfreered (@standfreered1) reported 6 minutes ago

  @virginmedia absolutely shameful treatment of my elderly mother in law on your chat service this afternoon. First of all the bill increase to over £100 for a pensioner on her own, she understandably struggles with technology and has gone on the chat to try to reduce her bill or

• 
  J Corbi (@JCorbinHus) reported 10 minutes ago

  @virginmedia 19hrs + no broadband security system down in a high crime area. This morning I was offered comp £10 by customer service agent as a “goodwill gesture” for inconvenience 🙄

• 
  Anne Davis (@IHTP67) reported 10 minutes ago

  @Virgin @virginmedia can you please update customers on current outage ongoing for 48hrs. Parents cannot get through due to long wait times. This is an unacceptable situation. Please advise all customers regardless of whether they have been able to report it.

• 
  Alex (@Ahead18251112) reported 10 minutes ago

  @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

• 
  Lee Summers (@LeeSum71) reported 12 minutes ago

  @virginmedia 2 days now. App content is still hit and miss. I’m your biggest supporter, customer since the beginning but really ?

• 
  Matthew Holmes (@matthewailin) reported 19 minutes ago

  @virginmedia You boys going to sort this out tonight or are we still waiting for yesterday morning’s expected fix?

• 
  David Gordon (@gordonwd) reported 19 minutes ago

  @virginmedia So you accept there's been an error processing my order and tell my you can't resolve it - I have to call your customer support team. I call them, get out on hold for 5-10 minutes and the call simply gets disconnected. Been a fan of you guys for years - I'm wavering.

• 
  Allan (@allanp_85) reported 19 minutes ago

  @virginmedia Your WiFi is horse ****!

• 
  Zoey (@YngZoey) reported 23 minutes ago

  Anyone having problems with their landline on virgin media?? #virginmedia

• 
  Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported 26 minutes ago

  @virginmedia I hereby request compensation for lack of service and breach of service contract. Please DM me the forms to complete. I request acknowledgement of this message. @Ofcom @BBCTech