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Virgin Media outages and service status in Norwich, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Norwich come from postal codes NR3 , NR6 and NR99 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Virgin Media outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich Internet 9 days ago
Norwich Internet 11 days ago

Community Discussion

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Virgin Media Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • aldemirdown
    Ceyda Aldemir-Down (@aldemirdown) reported from Norwich, England

    @virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪

  • AbiMuddiman
    Abi (@AbiMuddiman) reported from Norwich, England

    @virginmedia my WiFi keeps dropping out, can’t sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi

  • LaGodden
    Frances Godden (@LaGodden) reported from Norwich, England

    @virginmedia No, you never gave me one. Just an automated email and then via Resolver RES8137564. Agent yesterday promised me Paul would call me before 4pm. She said my complaint had been closed in error as a duplicate but you’ve never attempted contact despite it being over 3 weeks.

  • OJayHealth
    𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England

    @virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.

  • Pellsee
    Emma Pells (@Pellsee) reported from Hellesdon, England

    Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere

  • DrS_Reynolds
    Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network

  • ChrisWolfSpirit
    christopher pegg (@ChrisWolfSpirit) reported from Norwich, England

    @virginmedia Only was told that it was an earliest date they can do and that's it... I been asked if any more credit will help me while no Internet for three weeks until 8th July... Seems they refused

  • Skellzie7
    Abbey 🌺 (@Skellzie7) reported from Norwich, England

    Once again @virginmedia internet is down again 🙄 completely useless

  • MikeReynolds8
    Mike Reynolds (@MikeReynolds8) reported from Norwich, England

    @Denise09262928 @vallyrogNCFC @virginmedia Down to zero.

  • thomasashman64
    Ash Ashman (@thomasashman64) reported from Norwich, England

    @virginmedia Media issues but I'd rather not discuss on here

  • AndyCarolan
    Andy Carolan (@AndyCarolan) reported from Old Catton, England

    @NickCantle @virginmedia Doesn’t make it right if they are taking my money and not providing the service tier I am paying for

  • teresak20
    Teresa Keenaghan (@teresak20) reported from Hellesdon, England

    @virginmedia down again #Hellesdon #NR6

  • peartree_123
    ˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜ (@peartree_123) reported from Hellesdon, England

    @virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.

  • KevinStrange3
    Sir K Strange (@KevinStrange3) reported from Costessey, England

    @TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. you’ve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot aren’t I!! 🤪

  • buntyhoven
    Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England

    @virginmedia Just rang and it did say there's an issue but it's been a few days now and my husband works from home which is causing a bit of stress. Hopefully it'll get sorted ASAP.

  • virginwines_stu
    Stuart Brown (@virginwines_stu) reported from Sprowston, England

    @virginmedia having a bit of nightmare with box TiVo box turning off and rebooting randomly. Pleased help. My wife is close to killing me #helpmeobiwan

  • BEAV1S96
    Beavis (@BEAV1S96) reported from Norwich, England

    @virginmedia You send me this crap all the time, and it never works, just accept the fact your WiFi/internet is complete dog shite

  • AndyCarolan
    Andy Carolan (@AndyCarolan) reported from Old Catton, England

    @virginmedia Yes, the speeds are making out at about 94mbps… I used to get up to about 240Mbps. If for some reason those speeds are no longer possible, how about my service plan being changed to reflect this?

  • PeggJames
    James Pegg (@PeggJames) reported from Norwich, England

    Trying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia

  • mmichael0
    Michael Noël Turner (@mmichael0) reported from Norwich, England

    @virginmedia my internet playing up again, not very good service from your company

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • johnspencer555
    John Spencer 555 (@johnspencer555) reported

    @virginmedia Harlow here, Hub and TV down in afternoon, evening, and all night? It's back on this morning. As Hub does Telephone, it's difficult to find out what's happening.

  • Cruffers
    Cruffers (@Cruffers) reported

    @virginmedia No you can’t log on in that way. I’ve tried it. And we shouldn’t have to when we’ve paid for the service. Very poor.

  • John_L_Bird
    John Bird (@John_L_Bird) reported

    @virginmedia skysports+ not working for the first league fixtures of the season?

  • dharamm19
    dharam mehta (@dharamm19) reported

    Hi There, can someone please advise what is going on with the internet services issue? It's offiline since yesterday and was advised, it will up by today,it's not yet up and now it says, Status outage Identified and Raised Estimated fix time 21 August at 15:08. @virginmedia

  • NJB2874
    nicolajane (@NJB2874) reported

    @kathleenp442 @virginmedia I got this message to pressed dismiss then it loaded up fine. Watched the 3pm games no problem.

  • kathleenp442
    Kathleen Peters (@kathleenp442) reported

    @virginmedia I've tried to watch it on my phone via the sky sports app and that didn't work either. Feeling disgruntled. You've managed to send a recent update to our virgin box but can't fix this!

  • BrophersX
    Brophers (@BrophersX) reported

    @saltyy_savage @virginmedia Dude, they are on one today it seems. My colleague got an email last night basically saying "we're doing works, no service for you until end of the day on Friday"

  • Crafty_General
    Darren Crook CBE (@Crafty_General) reported

    @debsb155 @virginmedia My Dad is reporting the same through Virgin Media: starts for 3 secs and then breaks down…..

  • Delveyboy
    Heinz Beanz (@Delveyboy) reported

    Why @virginmedia should not use foreign call centres. Me: my contract is up on th 17th September and I want to cancel. Virgin: ok no problem Me gets an email: your service will be disconnected on the 17th August. FFS.

  • CaswellAdrian
    Adrian Caswell (@CaswellAdrian) reported

    @bmstewart2004 The same with Virgin Media a few months ago. If they hadn’t been so greedy they would still have a customer. I’ll never go back to a big corporation if there’s an alternative.