Virgin Media Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR99, NR2 and NR7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
Total Blackout | |
| Norwich |
TV | |
| Norwich |
||
| Norwich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Norwich, England
@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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gary thompson
(@garygts85) reported
from
Norwich, England
Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia @Virgin It’s fair to say we expect (much) better service than this
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
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Abbey 🌺
(@Skellzie7) reported
from
Norwich, England
Once again @virginmedia internet is down again 🙄 completely useless
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Ceyda Aldemir-Down
(@aldemirdown) reported
from
Norwich, England
@virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
4 days in and the Internet still isn’t working, very poor @virginmedia 👎
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response
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Michael Noël Turner
(@mmichael0) reported
from
Norwich, England
@virginmedia my internet playing up again, not very good service from your company
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!
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Kerry 👩🏻💻 Marketer
(@MM_Kerry) reported
from
Norwich, England
@virginmedia Yep, it’s so slow and unreliable
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Local service problems for 5 days. Surely would at least make the local news!
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia NR1 4BS if need to check, it’s not letting me report the problem
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
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˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜
(@peartree_123) reported
from
Hellesdon, England
@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
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Emma Pells
(@Pellsee) reported
from
Hellesdon, England
Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CM22
(@CM22ENT) reported
I will try my best to salvage a stream for today, but the way it is going, I may not be able to stream until this problem is resolved. @virginmedia, are making me let down all of you guys and I am extremely sorry. I feel angry and annoyed that I cannot stream as I have been but..
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CM22
(@CM22ENT) reported
Sorry everybody but I can confirm that there will be no stream tonight. A formal complaint has been sent to Virgin Media because enough is enough. I promise to you all that this situation will be sorted. Fun times will be back soon. Trust me on that! #Virginmediadown
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Tim Gough
(@TimGough8) reported
@virginmedia @miss_vic81 App is total crap and having the same issue on an iPhone. Just freezes all the time.
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Aaron Wilson
(@AaronWxlson12) reported
@virginmedia why does my internet get slow every night between 8pm-12am it’s becoming a joke now
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Karen Marley
(@ebeneezer1307) reported
@virginmedia think its time to look at other companies for the same services due to lack of decent customer service & almost a 50%price increase!!
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chris miller
(@chrismiller2112) reported
@virginmedia Just seen this reply,sorry I’m having problems@still with my WiFi for past year and requested WiFi boosters as part of my package , it was the start of lockdown and they never arrived I’ve just checked and they have been on my bill since then even although I don’t have them
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Jack
(@fellows1961) reported
@virginmedia can you help help please , I have an additional box in the other room , but it won’t let me pause for more than 30sec then after the first pause it won’t pause at all
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Xplosive
(@NapalmXplosive) reported
@virginmedia have me on their 400Mb / 35Mb offering at £62 a month yet the service tonight is completely and utterly unacceptable. Can't open websites let alone game. And to think that I was going to take them up on their 1Gb internet offering at a higher price.
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
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sarah
(@foophoof) reported
@Chloe_Fss I’ve not had issues with Virgin Media, but I think it’s very dependent on location, I know people who regularly have outages and issues with them too :/