Virgin Media outages and service status in Norwich, England
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- Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Norwich come from postal codes NR3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 days ago |
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Internet | 18 days ago |
Community Discussion
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Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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πππππ π πππ₯π₯πππ¨π€ #KBF (@OJayHealth) reported from Norwich, England@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia ... put through to multiple people, had to explain situation again, promised manager Paul would call me in 2 hrs, wasted Sunday waiting for the call which never came, followed up again in eve, on hold 40 mins, promised Paul would call and he never did.
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Juliette (@juliettealicex) reported from Norwich, England@virginmedia Yeah tried that, says it should be working but the router is still not working
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, EnglandThe service I've had from @virginmedia has been absolutely awful! If I treated my customers this way I would be out of business. Complaint has been dragging on for 2 months now, with loads of empty promises. Now I'm being messed about with my broadband service not working ->
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Abi (@AbiMuddiman) reported from Norwich, England@virginmedia my WiFi keeps dropping out, canβt sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia It was. I called Sunday 1040, promised Paul would call me before 1320; he did not. That was nearly a week ago and Iβve had no contact, despite three follow-ups by me via phone, online complaint form submission x2 and this. Seriously unimpressed.
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@virginmedia Sure thing, let it be known that I think itβs pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres π
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Sir K Strange (@KevinStrange3) reported from Costessey, England@TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. youβve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot arenβt I!! π€ͺ
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Ron Luton-Brown π³οΈβππ΄σ §σ ’σ ·σ ¬σ ³σ Ώπ΄σ §σ ’σ ³σ £σ ΄σ Ώ (@RonofReepham) reported from Reepham, England@JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia @Virgin Itβs fair to say we expect (much) better service than this
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Areej Alruwaili (@missrose0078) reported from Norwich, England@virginmedia Hi I tried to call the customer services, but no body answer me. My broadband doesnβt work and there is no signal for internet. I donβt know whatβs the problem Can you help me plz as soon as possible ππ»I have online meeting after two hours
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Mike Reynolds (@MikeReynolds8) reported from Norwich, England@Denise09262928 @vallyrogNCFC @virginmedia Down to zero.
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πππππ π πππ₯π₯πππ¨π€ #KBF (@OJayHealth) reported from Norwich, England@virginmedia NR1 4BS if need to check, itβs not letting me report the problem
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Teresa Keenaghan (@teresak20) reported from Hellesdon, England@virginmedia down again #Hellesdon #NR6
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Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@virginmedia No, nothing was resolved. I still wish to cancel my contract
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Jamie O'Brien π€«π€π€― (@jamie_obrien) reported from Norwich, England@virginmedia what a crafty way of getting money. Charging Β£240 to disconnect as moving to property that you can't supply service to
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Michael NoΓ«l Turner (@mmichael0) reported from Norwich, England@virginmedia my internet playing up again, not very good service from your company
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Abbey πΊ (@Skellzie7) reported from Norwich, EnglandOnce again @virginmedia internet is down again π completely useless
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Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, EnglandHow easy is it to pair a new Virgin Media remote to a TIVo box? My current remote is not working very well anymore so I've ordered a new one and now I'm panicking. (YES I've changed the batteries/checked the sensors etc)
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely βgo forthβ with the screen shots etc. Would never, ever use @Virginmedia after that experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul O'Brien (@PaulOBrienKil) reported@VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.
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Helen Bailey (@helenbaileyuk) reported@virginmedia neither myself nor my husband have received any emails today (we have ntlworld email addresses) and even ones we've sent to ourselves from other accounts haven't come through. Is there an issue with emails?
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Success W Lewis (@SuccessWLewis1) reported@virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.
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F1blag (@f1blag) reported@MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.
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^Gavstar^ (@Englandgav) reportedHey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue
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Steve Kelly (@kellyokid) reported@MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so Iβve left! Customer service is non existent! They just donβt care!
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sergio pani (@sergiopani62) reported@virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Canβt watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.
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Virgin Media News (@VirginMediaNews) reportedFirst-time drug possession may no longer mean prosecution. From today, adults caught with a small amount of drugs for personal use may instead be referred to the HSE for support. They must admit the drugs were for their own use and agree to take part in the scheme. More on Virgin Media PLAY.
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BEN GOODHIND (@BenGoodhind) reported@virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35
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Sharon Williams (@SharonWill65057) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV53 offers: β’ 300,000+ live channels β’ 65,000+ VODs β’ PPV events β’ Netflix β’ 78,000+ movies