Virgin Media outages and service status in Norwich, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Sep 12, 12:36 AM GMT+1.
- Internet (100%)
The latest reports from users having issues in Norwich come from postal codes NR3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Internet | 2 days ago |
|
Norwich
|
Internet | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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πππππ π πππ₯π₯πππ¨π€ #KBF (@OJayHealth) reported from Norwich, England@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so Iβm a bit jaded. But if you can help yes pmease
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Beavis (@BEAV1S96) reported from Norwich, England@virginmedia You send me this crap all the time, and it never works, just accept the fact your WiFi/internet is complete dog shite
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia Itβs not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.
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Nick Murrell (@nick_murrell) reported from Norwich, England18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare
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Kerry π©π»βπ» Marketer (@MM_Kerry) reported from Norwich, England@virginmedia Yep, itβs so slow and unreliable
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πππππ π πππ₯π₯πππ¨π€ #KBF (@OJayHealth) reported from Norwich, England@virginmedia NR1 4BS if need to check, itβs not letting me report the problem
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Jamie O'Brien π€«π€π€― (@jamie_obrien) reported from Norwich, England@virginmedia what a crafty way of getting money. Charging Β£240 to disconnect as moving to property that you can't supply service to
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@virginmedia STILL no reply to the text I sent FOUR DAYS AGO! Can you tell me if you believe this to be acceptable customer service?!
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Jacques (@FutJacques) reported from Norwich, EnglandVirgin media are awful. Wi-Fi shouldβve been installed on 19th of August, and the full installation has been pushed back to past November despite still paying for the Wi-Fi. Shocking.
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gary thompson (@garygts85) reported from Norwich, EnglandOh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, England@virginmedia Your auto comp service is ridiculous. And besides, it's not just about the fact it's a paid service - it's the fact no service for several days. This doesn't need an engineer, I just need a box. You have a base just up the road from me, maybe I should go knock on their door.
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia I am at work!! Iβve already wasted hours trying to get you to fix this issue and even acknowledge my complaints. I canβt use webchat whilst at work!!
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Sir K Strange (@KevinStrange3) reported from Costessey, England@TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. youβve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot arenβt I!! π€ͺ
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Stuart Brown (@virginwines_stu) reported from Sprowston, England@virginmedia having a bit of nightmare with box TiVo box turning off and rebooting randomly. Pleased help. My wife is close to killing me #helpmeobiwan
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@Just_Ranting2 @virginmedia @Virgin Weβd just like someone who can solve problems to pick up the phone instead of passing on to another person who canβt or wonβt help. Iβm currently texting someone who must be on Mars judging by the speed of response
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πππππ π πππ₯π₯πππ¨π€ #KBF (@OJayHealth) reported from Norwich, England@virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.
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Juliette (@juliettealicex) reported from Norwich, England@virginmedia Yeah tried that, says it should be working but the router is still not working
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Emma Pells (@Pellsee) reported from Hellesdon, EnglandSo fed up with @virginmedia , customer service is terrible! Been with them 15 years so fed up Iβve just cancelled!!
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Ash Ashman (@thomasashman64) reported from Norwich, England@virginmedia Media issues but I'd rather not discuss on here
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kat Nycoll (@KatNyc1) reported@virginmedia I would like to make a complaint on behalf of my housebound disabled aunt who has been without any service since Friday- canβt get food, drs , or contact anybody This is a disgrace Your staff wonβt connect me to complaints team
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meg (@MeganJuliaaa_) reported@virginmedia can you help me cancel a engineer booking as everything is working now
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Pure Hearted Human (@Graelwyn) reported@Ang_Jones72 It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.
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Rach A (@Rach_EL_1982) reportedVirgin media charging a loyal customer of 20 years Β£114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 β¦. Sort it out virgin media
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Jenny Do Nascimento (@jdonascimento) reportedI moved house on August 28th and Virgin Media has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. @Virgin #England
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LGWLGWLGW (@lgwlgwlgw) reported@virginmedia another day another set of βintemittent service issuesβ can I make my payments to you intemittent depending on service availbility? Crock of **** service #crapbroadband
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Irate_Jobbie (@Irate_Jobbie) reported@AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.
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Andy Cave (@Andycave) reported@virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?
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Nim O'Hall (@nimohally) reported@virginmedia your service is so bad that I canβt even call your customer service and when I do thereβs acc no way to get pass that Cara thing to speak to a real live person !
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βππ£π£πͺπΎππ£πͺ π¬π§ (@CarryGaryUK) reportedVirgin Media has such crap service honestly. No Internet for one week is just not good enough @virginmedia.