Virgin Media outages and service status in Norwich, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Norwich come from postal codes NR3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 9: Problems at Virgin Media
Virgin Media is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Internet | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, England@virginmedia Your auto comp service is ridiculous. And besides, it's not just about the fact it's a paid service - it's the fact no service for several days. This doesn't need an engineer, I just need a box. You have a base just up the road from me, maybe I should go knock on their door.
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia @Virgin Itโs fair to say we expect (much) better service than this
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia Local service problems for 5 days. Surely would at least make the local news!
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Abbey ๐บ (@Skellzie7) reported from Norwich, EnglandOnce again @virginmedia internet is down again ๐ completely useless
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@TeaKayB @virginmedia My son endured similar circle of hell cancelling his account with them when the Uniโs shut down in person teaching and he returned home. Have numerous screenshots of hr long waiting. In the end, he cancelled his direct debit and complained to Trading Standards.
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Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Norwich, England@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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๐๐๐๐๐ ๐ ๐๐๐ฅ๐ฅ๐๐๐จ๐ค #KBF (@OJayHealth) reported from Norwich, England@virginmedia NR1 4BS if need to check, itโs not letting me report the problem
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia Still no response to my complaint made Sunday morning @virginmedia - 72 hours and then some!
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Jamie O'Brien ๐คซ๐ค๐คฏ (@jamie_obrien) reported from Norwich, England@virginmedia what a crafty way of getting money. Charging ยฃ240 to disconnect as moving to property that you can't supply service to
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Aaron (@Airc83) reported from Spixworth, England@bobbert_ @RTGraves @virginmedia Wow... this is appalling... I really do feel that the world doesn't care anymore. Went to a garden centre a few weeks back and the check out girl was on her phone with her back to me.. I **** you not. The manger was told.
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so Iโm a bit jaded. But if you can help yes pmease
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, England@virginmedia But no TV service for another 2 days. Not acceptable, and this is being paid for. No offer to even send a quick install box I can do myself.
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gary thompson (@garygts85) reported from Norwich, EnglandOh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@NickCantle @virginmedia Doesnโt make it right if they are taking my money and not providing the service tier I am paying for
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โ Sarah โ Mrs Bubbles โ (@claretbubbles) reported from Norwich, England@virginmedia whatโs up in Norwich???? Anyone! What am I paying for??? Every week itโs the same old ****.
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@Just_Ranting2 @virginmedia @Virgin Weโd just like someone who can solve problems to pick up the phone instead of passing on to another person who canโt or wonโt help. Iโm currently texting someone who must be on Mars judging by the speed of response
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Abi (@AbiMuddiman) reported from Norwich, England@virginmedia my WiFi keeps dropping out, canโt sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi
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Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, EnglandHow easy is it to pair a new Virgin Media remote to a TIVo box? My current remote is not working very well anymore so I've ordered a new one and now I'm panicking. (YES I've changed the batteries/checked the sensors etc)
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Nick Murrell (@nick_murrell) reported from Norwich, England18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare
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Vanessa Make-Up (@spmubyvanessa) reported from Hellesdon, England@Virgin @virginmedia Trying to sort out a new iPhone 11 Pro Max & pods with Virgin online but having problems, order no: 100000925539457 please help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren (Dazza) (@scouse9000) reported@CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!
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Jenny Do Nascimento (@jdonascimento) reportedI moved house on August 28th and Virgin Media has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. @Virgin #England
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Unainstein (@AstonVillaDoge) reportedSo done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be ยฃ15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'
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Martin Whelan (@mairtinofaolain) reported@PaulOBrienKil @VirginMediaNews @VirginMediaIE Currently swapping to Digiweb for broadband. Customer service seems to be their thing. A sales rep from Eir annoyed me with his pushiness, and Virgin Media ain't that great a price anymore
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antony coyne (@Ant78uk) reported@virginmedia I'm guessing it's a @virginmedia issue coa it's only that channel when the same program was on sky sports main event it was fine is also fine on the sky sports app
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dharmi04 (@Dharmi04) reported@virginmedia hi I have a problem with my broadband
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๐ NG Football ๐ (@Bigdeano88) reportedAnyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia
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Robert Grieve (@robert_grieve) reportedTrying to upgrade my TV package with @virginmedia yet canโt get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience ๐คฏ๐บ
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Matty ๐ฌ๐ง๐ช๐บโฟ (@Wizardman37) reported@LPXIOP Virgin media customer here, had the same, got a letter they disconnecting the telephone line their end and told us to connect the landline phone to the internet modem with different cable. It worked first time. Copper lines being phased out in favour of VoIP.
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Lord Lee Harding (@leeharding1980) reported@virginmedia Hello.... The Sky Sports News channel on the Sky Sports app is lagging and the audio keeps cutting out... I've contacted Sky, they told me to contact you as the account is a Virgin Media... Can you help?