Virgin Media outages and service status in Norwich, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (40%)
- Total Blackout (40%)
- Wi-fi (20%)
The latest reports from users having issues in Norwich come from postal codes NR99 and NR3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England4 days in and the Internet still isnβt working, very poor @virginmedia π
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Nick De Wittenbach (@Nick47xxy) reported from Brundall, England@virginmedia Broadband down in NR13 4JB
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Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Norwich, England@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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πππππ π πππ₯π₯πππ¨π€ #KBF (@OJayHealth) reported from Norwich, England@virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.
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Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England@virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..
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Teresa Keenaghan (@teresak20) reported from Hellesdon, England@virginmedia down again #Hellesdon #NR6
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Abi (@AbiMuddiman) reported from Norwich, England@virginmedia my WiFi keeps dropping out, canβt sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@NickCantle @virginmedia Doesnβt make it right if they are taking my money and not providing the service tier I am paying for
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Ash Ashman (@thomasashman64) reported from Norwich, England@virginmedia Media issues but I'd rather not discuss on here
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Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, EnglandHow easy is it to pair a new Virgin Media remote to a TIVo box? My current remote is not working very well anymore so I've ordered a new one and now I'm panicking. (YES I've changed the batteries/checked the sensors etc)
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πππππ π πππ₯π₯πππ¨π€ #KBF (@OJayHealth) reported from Norwich, England@virginmedia NR1 4BS if need to check, itβs not letting me report the problem
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, EnglandAnyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, canβt work or run business. Help!
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Mike Reynolds (@MikeReynolds8) reported from Norwich, England@Denise09262928 @vallyrogNCFC @virginmedia Down to zero.
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely βgo forthβ with the screen shots etc. Would never, ever use @Virginmedia after that experience.
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Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
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Λβ*Β°β’.Λβ*Β°β’ MrsSCS β’Β°*βΛ.β’Β°*βΛ (@peartree_123) reported from Hellesdon, England@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, England@virginmedia Your auto comp service is ridiculous. And besides, it's not just about the fact it's a paid service - it's the fact no service for several days. This doesn't need an engineer, I just need a box. You have a base just up the road from me, maybe I should go knock on their door.
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Emma Pells (@Pellsee) reported from Hellesdon, EnglandVirgin media not working ... yet again !!! π±@virginmedia #nosurprisethere
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Aaron (@Airc83) reported from Spixworth, England@bobbert_ @RTGraves @virginmedia Wow... this is appalling... I really do feel that the world doesn't care anymore. Went to a garden centre a few weeks back and the check out girl was on her phone with her back to me.. I **** you not. The manger was told.
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Jamie O'Brien π€«π€π€― (@jamie_obrien) reported from Norwich, England@virginmedia what a crafty way of getting money. Charging Β£240 to disconnect as moving to property that you can't supply service to
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JS. (@ExCathedra44) reported@virginmedia I have just installed your 360 platform. Got it working but starting this AM the set top boxes ( I have 2)do not switch on automatically and show a No signal sign.Been on to your help line for hours as thought it might be software upgrade. Manual no use.
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Joanna O'Donovan (@22abfabf1cf4408) reported@virginmedia no broadband in Shankill. Outage?? No info on your app.
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ABDUL (@MrMufc77) reported@virginmedia yes there has been a outage for over a week now they fix the problem then it goes off again after a few hours π‘
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Sprout57 (@pwcwright) reported@virginmedia Yes, I checked there first, there was a broadband issue, kept going on and off all evening, seems fine today though so far
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Michael Crick (@MichaelLCrick) reported@MichelleBeckett @SkyUK @VodafoneUK As I have said here before, Virgin Media treat customers with total contempt. The worst type of British capitalism. Branson must be so ashamed.
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James Durrant (@je_durrant) reported@virginmedia Im afraid Iβve have more confidence if 1. You got my name right, 2. If neighbours 3 doors down, also with you, had also lost service, and 3. As an O2 customer, I could get a half decent reception
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Samet (@Samet_UK) reported@virginmedia No response for my DM No Wifi Called customer service and no result and still no any update or information about the outage. I will complain about Virgin Media.
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Frisc Capital (@frisccapital) reported@Stsantek @virginmedia Tell them your moving address they will cancel it without charges
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π Anitaaaa (@Anitaaaa_W) reported@Stsantek @virginmedia That is absolutely disgusting. My mum is with virgin and Iβll be moving her in a few months when her contract is up. Theyβre customer service is absolutely ****
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Amy Heppingstall (@AmyHeppi) reported@virginmedia What a nightmare it is to be a virgin media customer terrible wifi ALL week and now the tv box doesnβt work - honestly investigating moving to Sky as Iβm not getting the service Iβm paying for!