Virgin Media Outage Report in Norwich, Norfolk, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Norwich come from postal codes NR3, NR99, NR2 and NR5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
-
Nick Murrell
(@nick_murrell) reported
from
Norwich, England
18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare
-
Juliette
(@juliettealicex) reported
from
Norwich, England
@virginmedia Yeah tried that, says it should be working but the router is still not working
-
Lady Laura
(@LawaLaura) reported
from
Norwich, England
@virginmedia Yup. We got an email saying you were switching us off and then switching it all back on again this evening. It’s a planned outage.
-
Hannah O'Hanrahahanrahan
(@buntyhoven) reported
from
Norwich, England
@virginmedia Just rang and it did say there's an issue but it's been a few days now and my husband works from home which is causing a bit of stress. Hopefully it'll get sorted ASAP.
-
Hannah O'Hanrahahanrahan
(@buntyhoven) reported
from
Norwich, England
@virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?
-
Juliette
(@juliettealicex) reported
from
Norwich, England
@virginmedia please DM for help as I am having continued problems with the wifi that are just unacceptable
-
Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia But no TV service for another 2 days. Not acceptable, and this is being paid for. No offer to even send a quick install box I can do myself.
-
Mike Reynolds
(@MikeReynolds8) reported
from
Norwich, England
@Denise09262928 @vallyrogNCFC @virginmedia Down to zero.
-
stacia briggs
(@womaninblack) reported
from
Norwich, England
@virginmedia TV down in NR4 and the suggested reconnection date is December 29. Seems a long time? I’m aware no time is a good time for this to happen but Boxing Day is a REALLY bad time. Will this reflect in my (vast) bill?
-
Aaron
(@Airc83) reported
from
Spixworth, England
@bobbert_ @RTGraves @virginmedia Wow... this is appalling... I really do feel that the world doesn't care anymore. Went to a garden centre a few weeks back and the check out girl was on her phone with her back to me.. I **** you not. The manger was told.
-
Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely ‘go forth’ with the screen shots etc. Would never, ever use @Virginmedia after that experience.
-
Tim
(@sockformation) reported
from
Norwich, England
@virginmedia I’m trying to install my broadband, but don’t have the right socket at home. I was told I wouldn’t need an engineer which is why I booked it in now. Also, my password isn’t working so I can’t do anything. Please help because at the moment I’ll be paying for nothing
-
Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia Your auto comp service is ridiculous. And besides, it's not just about the fact it's a paid service - it's the fact no service for several days. This doesn't need an engineer, I just need a box. You have a base just up the road from me, maybe I should go knock on their door.
-
Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@TeaKayB @virginmedia My son endured similar circle of hell cancelling his account with them when the Uni’s shut down in person teaching and he returned home. Have numerous screenshots of hr long waiting. In the end, he cancelled his direct debit and complained to Trading Standards.
-
Jacques
(@FutJacques) reported
from
Norwich, England
Virgin media are awful. Wi-Fi should’ve been installed on 19th of August, and the full installation has been pushed back to past November despite still paying for the Wi-Fi. Shocking.
-
John K
(@JohnK83489203) reported
from
Norwich, England
@virginmedia @ravaldhiren My bbc1 hd still not working
-
Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia Complaint - package price is wrong and everyone keeps promising to sort, but still haven't. Broadband - keeps dropping out. When issue occured last time router swap fixed it. I need an engineer to come out and fix today but nobody can help.
-
Matt Carver
(@mattyc96) reported
from
Long Stratton, England
@virginmedia Any help on changing sky sports devices with virgin media the website the tv to site sends me to doesn’t work!!
-
Wayne Dixon
(@WayneDi51533240) reported
from
Norwich, England
@virginmedia Most channels are back still having problems viewing a few of the HD channels.
-
Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
The service I've had from @virginmedia has been absolutely awful! If I treated my customers this way I would be out of business. Complaint has been dragging on for 2 months now, with loads of empty promises. Now I'm being messed about with my broadband service not working ->
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jordan Whitwell
(@Jordanwhitwell) reported
@virginmedia I already have and they have told me that it is being dealt with, but thats what I have already been told so I know it won't get resolved. All I need is a manager to talk to me. cant even go in store to get assistance because they are never helpful. will be canceling everything
-
Sam
(@samburdockk) reported
Why is the wifi in my room so bad yet I’m right above the router @virginmedia
-
Erin Mckenzie
(@Jedi_Magpie_11) reported
@virginmedia It’s no problem at all. Have a good weekend 👍🏻
-
B3NBADG3R
(@nbadg3) reported
@virginmedia it won't be working very soon when I cancel my oomph package and go to sky, its not acceptable and I have had the phone put down on me twice, I am now waiting for a manger to ring me to ask me why I am refusing to pay virgin. its simple I am the customer an the service is ****
-
Chris C
(@a3racer) reported
from
Wokingham, England
@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
-
Nitin Patel
(@nitinp2601) reported
@virginmedia No I haven’t. Nor have I been compensated for the loss of service, rude staff and inconvenience caused. Who can I urgently speak to?
-
jo
(@jojomcrob) reported
from
Milngavie, Scotland
@virginmedia is there an issue in G62 area. No tv or phone
-
Chris Jackson
(@ChunkyTheGooner) reported
@virginmedia What is wrong with your internet in N16 ? Awful service
-
mike
(@interdico30) reported
@virginmedia your virgintogo is absolutely broken, every channel is unavailable, can't believe I'm paying over £100 a month for this ****
-
Darren Daltry
(@ddaltry29) reported
@virginmedia just to note I am not happy for my complaint to be closed. I have tried to contact you and still nothing. Raised my complaint about 4 weeks ago now.