Virgin Media outages and service status in Norwich, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- TV (75%)
- Internet (13%)
- Wi-fi (13%)
The latest reports from users having issues in Norwich come from postal codes NR3 , NR2 , NR4 and NR99 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Brundall, Norwich, and Attleborough.
Community Discussion
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Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜ (@peartree_123) reported from Hellesdon, England@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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Wayne Dixon (@WayneDi51533240) reported from Norwich, England@virginmedia Most channels are back still having problems viewing a few of the HD channels.
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Aaron (@Airc83) reported from Spixworth, England@bobbert_ @RTGraves @virginmedia Wow... this is appalling... I really do feel that the world doesn't care anymore. Went to a garden centre a few weeks back and the check out girl was on her phone with her back to me.. I **** you not. The manger was told.
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stacia briggs (@womaninblack) reported from Norwich, England@virginmedia TV down in NR4 and the suggested reconnection date is December 29. Seems a long time? I’m aware no time is a good time for this to happen but Boxing Day is a REALLY bad time. Will this reflect in my (vast) bill?
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gary thompson (@garygts85) reported from Norwich, EnglandOh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
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Abbey 🌺 (@Skellzie7) reported from Norwich, EnglandOnce again @virginmedia internet is down again 🙄 completely useless
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Andy Coates (@AndyWoodturner) reported from Beccles, England@dunleavy138 @NOWTV @virginmedia I've never had virgin so can't really answer about them...but the NowTV box with Entertainment package seems to do for D. It has comedy, movies, Sky channels Etc., and it's no contract and far cheaper than alternatives.
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christopher pegg (@ChrisWolfSpirit) reported from Norwich, England@virginmedia Only was told that it was an earliest date they can do and that's it... I been asked if any more credit will help me while no Internet for three weeks until 8th July... Seems they refused
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Jacques (@FutJacques) reported from Norwich, EnglandVirgin media are awful. Wi-Fi should’ve been installed on 19th of August, and the full installation has been pushed back to past November despite still paying for the Wi-Fi. Shocking.
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, EnglandAnyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!
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Ceyda Aldemir-Down (@aldemirdown) reported from Norwich, England@virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪
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Mark Standbrook (@Tall2D) reported from Norwich, EnglandThree years with @virginmedia involved runaway price hikes, terrible customer service and promises of higher speeds that never materialised.
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease
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christopher pegg (@ChrisWolfSpirit) reported from Norwich, England@virginmedia I been in touch this morning and after being transfer twice from customer service then movers team and finally preinstall team then cuts off. Nothing easy for a deaf person to contact u guys, there no live chat anymore :( they refused to add more credit for No install
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England@virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.
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⚒ Sarah ⚒ Mrs Bubbles ⚒ (@claretbubbles) reported from Norwich, England@virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.
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Nick Murrell (@nick_murrell) reported from Norwich, England18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare
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Emma Pells (@Pellsee) reported from Hellesdon, EnglandSo fed up with @virginmedia , customer service is terrible! Been with them 15 years so fed up I’ve just cancelled!!
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Ron Luton-Brown 🏳️🌈🏴🏴 (@RonofReepham) reported from Reepham, England@JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Adams (@_MeJAdams) reported@virginmedia - raise a complaint and try to call you guys (as per your email) but nobody will let me speak to you. Also I love how you claim to have tried to contact me 10 mins before the complaint was raised. Time travel is real, apparently
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Mr JJ (@1964gooner) reportedHow rubbish is @virginmedia ? Their product is 24/7 but their helpdesk is 08:00-22:00, and online help is no good because it’s too generic
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GLH (@GarryHines4) reported@virginmedia Lovely. Broadband down yet again. What a company you are. Almost like you are taking money under false pretences. And guess what…. nobody answers the phone🤬
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Louise Boxall (@Louiseboxall) reported@virginmedia My parents can’t watch their virgin media that they’re paying for because the picture is pixilated picture! Aparently they won’t even look into it unless the agree to the new 360! Disgraceful! So much for customer service!!
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Crafty (@ACraftyOne) reported@virginmedia I doubt it. Even emailed your ceo and executive office. I got nothing. So seems that the issue comes from the top. Appalling
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. (@Afcgunner_1886) reportedVirgin media genuinely might be the worst company out there,want to watch footy at 4pm and their box is down,what a joke @virginmedia
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Neale B (@Neale1100) reported@virginmedia Its says the problem will be repaired on the 27th, I assume you will be applying a credit for the lack of tv and wifi provided to those affected ? I work from home, this simply isn't good enough
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia I've asked several times about cancelling my tv services. I currently use my Freesat and dont need my VM TV. Please advise how to cancel but keep BB.
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Alison cain (@Alisonc50385941) reported@BENEFITS_NEWS I don't have a mobile. Virgin switched us over to digital so no calls if it goes down.Phoned them and told them I can't call for help it if goes down, they installed another phone thats works when the rest don't. Helpful Virgin media for once.
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Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈⬛🌌🌙 (@celestialdawwnn) reported@virginmedia It states there is an 'intermittent signal'. Does this mean an engineer is looking into it?