Virgin Media outages and service status in Norwich, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Sep 1, 1:10 PM GMT+1.
- Internet (100%)
The latest reports from users having issues in Norwich come from postal codes NR6 , NR99 and NR3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Internet | 3 days ago |
Community Discussion
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Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia Local service problems for 5 days. Surely would at least make the local news!
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Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England@virginmedia Just rang and it did say there's an issue but it's been a few days now and my husband works from home which is causing a bit of stress. Hopefully it'll get sorted ASAP.
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˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜ (@peartree_123) reported from Hellesdon, England@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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👉Alan Tinkler👈 (@AlanTinkler) reported from Thorpe St. Andrew, England@virginmedia trying to get a new remote for V6 box.Been through all the online stuff and now all through the 📞 'Customer Service' process and have decided to hang up after being on hold for 10 mins. About 45 mins of my morning wasted. How difficult can you make it!
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Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England@virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?
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Abbey 🌺 (@Skellzie7) reported from Norwich, EnglandOnce again @virginmedia internet is down again 🙄 completely useless
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@virginmedia STILL no reply to the text I sent FOUR DAYS AGO! Can you tell me if you believe this to be acceptable customer service?!
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Juliette (@juliettealicex) reported from Norwich, England@virginmedia please DM for help as I am having continued problems with the wifi that are just unacceptable
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, EnglandThe service I've had from @virginmedia has been absolutely awful! If I treated my customers this way I would be out of business. Complaint has been dragging on for 2 months now, with loads of empty promises. Now I'm being messed about with my broadband service not working ->
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Abi (@AbiMuddiman) reported from Norwich, England@virginmedia my WiFi keeps dropping out, can’t sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi
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Ceyda Aldemir-Down (@aldemirdown) reported from Norwich, England@virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪
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⚒ Sarah ⚒ Mrs Bubbles ⚒ (@claretbubbles) reported from Norwich, England@virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@virginmedia Yes, the speeds are making out at about 94mbps… I used to get up to about 240Mbps. If for some reason those speeds are no longer possible, how about my service plan being changed to reflect this?
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, EnglandAnyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!
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Hello i'm Paul! (@paulmmace) reported from Norwich, England@virginmedia Hi thanks for your support! I've tried everything I can #exhausted just turned over to #BBC1 and the tv is acting normal it's just #ITV1 all other ITV channels work just as they should #strange #Samsung #virginmedia @ITV
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Jamie O'Brien 🤫🤓🤯 (@jamie_obrien) reported from Norwich, England@virginmedia what a crafty way of getting money. Charging £240 to disconnect as moving to property that you can't supply service to
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Mike Reynolds (@MikeReynolds8) reported from Norwich, England@Denise09262928 @vallyrogNCFC @virginmedia Down to zero.
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Teresa Keenaghan (@teresak20) reported from Hellesdon, England@virginmedia down again #Hellesdon #NR6
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Aaron (@Airc83) reported from Spixworth, England@bobbert_ @RTGraves @virginmedia Wow... this is appalling... I really do feel that the world doesn't care anymore. Went to a garden centre a few weeks back and the check out girl was on her phone with her back to me.. I **** you not. The manger was told.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Magnolia’s Art (@Magnoli23215778) reported@virginmedia As I have an engineer coming out on average every 6wks for last 18months, am now wanting to leave them. Saying I’ve to pay £1300 to get out of my remaining 14months contract. Anyone else having issues? Incompetent lot!
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Lifes MIS-Takes (@alan_reddish) reportedNeed some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!
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Tom J Jarvis (@TomJJarvis) reported@virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/
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Rob Elcock (@rob_elcock) reported@elScreech81 @virginmedia Absolutely terrible mate !!!!
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Elka (@NineIsTheNumber) reported@NLeespeaking On the other hand, when I reported a fault to Virgin Media they confidently told me it was an issue in my area which would be resolved in 24hrs. It was in fact a broken wire.
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maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reportedI have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.
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Darren (Dazza) (@scouse9000) reported@CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!
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Irate_Jobbie (@Irate_Jobbie) reported@AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.
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Connor gower (@Connorgower3) reportedI have had issues with my broadband for the last 48 hours so far where it keeps being intermittent it's not the first time it's happened and pushing me closer to leaving @virginmedia
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Lord Lee Harding (@leeharding1980) reported@virginmedia Hello.... The Sky Sports News channel on the Sky Sports app is lagging and the audio keeps cutting out... I've contacted Sky, they told me to contact you as the account is a Virgin Media... Can you help?