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Virgin Media outages and service status in Norwich, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

The latest reports from users having issues in Norwich come from postal codes NR2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 13: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Virgin Media outage reports came from the following cities: Norwich, and Brundall.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • nick_murrell
    Nick Murrell (@nick_murrell) reported from Norwich, England

    18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare

  • buntyhoven
    Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England

    @virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?

  • Airc83
    Aaron (@Airc83) reported from Spixworth, England

    @bobbert_ @RTGraves @virginmedia Wow... this is appalling... I really do feel that the world doesn't care anymore. Went to a garden centre a few weeks back and the check out girl was on her phone with her back to me.. I **** you not. The manger was told.

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely ‘go forth’ with the screen shots etc. Would never, ever use @Virginmedia after that experience.

  • munkeystu
    Stu (munkeynutz80) Quantrill (@munkeystu) reported from Old Catton, England

    3 hrs till I was meant to try streaming but my internet has gone down !!! Hopefully virgin media can sort it ASAP!!!! Will keep you posted. #supportsmallstreamers #virginmedia

  • DJJoshuaRoberts
    Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J

  • buntyhoven
    Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England

    How easy is it to pair a new Virgin Media remote to a TIVo box? My current remote is not working very well anymore so I've ordered a new one and now I'm panicking. (YES I've changed the batteries/checked the sensors etc)

  • FussyDave
    FussyDave (@FussyDave) reported from Norwich, England

    @virginmedia #bgt ruined by your outage. Please don't advertise how good your service is for at least 6 months 🖕🏻

  • Pellsee
    Emma Pells (@Pellsee) reported from Hellesdon, England

    Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere

  • paulveness1974
    Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England

    @virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..

  • thomasashman64
    Ash Ashman (@thomasashman64) reported from Norwich, England

    @virginmedia Media issues but I'd rather not discuss on here

  • robbuhler
    尺ㄖ乃 (@robbuhler) reported from Norwich, England

    @virginmedia evening, we have phoned once today re; activating WiFi hub, however it’s flashed all day. We reset but still flashing hours later, and now can’t get through on phone to activate new WiFi box. Any help at all? Been on hold for an hour now, no WiFi for 2 days.

  • LaGodden
    Frances Godden (@LaGodden) reported from Norwich, England

    @virginmedia No, you never gave me one. Just an automated email and then via Resolver RES8137564. Agent yesterday promised me Paul would call me before 4pm. She said my complaint had been closed in error as a duplicate but you’ve never attempted contact despite it being over 3 weeks.

  • OJayHealth
    𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England

    @virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.

  • PeggJames
    James Pegg (@PeggJames) reported from Norwich, England

    Trying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia

  • Pellsee
    Emma Pells (@Pellsee) reported from Hellesdon, England

    So fed up with @virginmedia , customer service is terrible! Been with them 15 years so fed up I’ve just cancelled!!

  • DrS_Reynolds
    Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease

  • BEAV1S96
    Beavis (@BEAV1S96) reported from Norwich, England

    @virginmedia You send me this crap all the time, and it never works, just accept the fact your WiFi/internet is complete dog shite

  • DrS_Reynolds
    Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network

  • paulmmace
    Hello i'm Paul! (@paulmmace) reported from Norwich, England

    @virginmedia Hi thanks for your support! I've tried everything I can #exhausted just turned over to #BBC1 and the tv is acting normal it's just #ITV1 all other ITV channels work just as they should #strange #Samsung #virginmedia @ITV

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MindOfYouya
    Youya (@MindOfYouya) reported

    @virginmedia this has become a weekly thing with your spotty internet connection! Please fix it, i am paying £40+ a month and having to deal with this nonsense!!!!

  • annelilort
    Anneli Lort (@annelilort) reported

    @JonStone101 @virginmedia Exactly the same with sky. I cancel my subscription every year before they put the prices up and a week later I get a call from the retention team offering me a deal at half the price. Madness.

  • Naish2Martin
    Martinius (@Naish2Martin) reported

    @gblondon1 @skytv @virginmedia I hope for your sake that you don’t get technical issues with Virgin. I changed to them twice from Sky, they were awful !

  • gunnerpa1963
    Patso (@gunnerpa1963) reported

    Am I just after seeing Virgin Media player pulling the second half of the game. Absolutely disgraceful no wonder they get no public fees never seen anything like it

  • mochara57
    Máire 🇮🇪 (@mochara57) reported

    @griptmedia @Ireland2020 On Virgin Media’s Tonight Show, I watched the host squirm & desperately try to silence Ben Scallan the moment he had the audacity to mention beheadings, you know, actual brutal realities happening on our streets. Classic MSM playbook, when the truth crashes the narrative, just deflect, disrupt & desperately compare apples to oranges. State-funded media has never looked more fragile, pathetic & exposed. 🇮🇪

  • andrewstevo39
    Drew Stevo (@andrewstevo39) reported

    @gblondon1 @skytv @virginmedia Yeh its a shame Sky dont reward loyal customer with cheaper TV and broadband. Fantastic offers for new customers but totally agree, loyalty should be rewarded

  • RosieLastOf6
    Rosie (@RosieLastOf6) reported

    @virginmedia virgin media app says service ok but still not showing tv. What’s wrong?

  • The_real_Jambo_
    Jambo (@The_real_Jambo_) reported

    @virginmedia tv has been down since Monday, intermittent internet issues also although internet seems to have stabilised, tv is still not working. G67 area.

  • Arturolee28
    Arturo lee (@Arturolee28) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • alxwms
    Alex Williams (@alxwms) reported

    @virginmedia That just doesn't work. It is hugely painful ringing you up or playing blind darts to see which one of 20 accounts a text relates to. Just change things and start putting a postcode or account number or part account number in your texts