Virgin Media outages and service status in Norwich, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 15, 9:50 AM GMT+1.
- Internet (60%)
- Total Blackout (20%)
- Wi-fi (20%)
The latest reports from users having issues in Norwich come from postal codes NR99 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Internet | 5 days ago |
Community Discussion
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Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜ (@peartree_123) reported from Hellesdon, England@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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Mark Standbrook (@Tall2D) reported from Norwich, EnglandThree years with @virginmedia involved runaway price hikes, terrible customer service and promises of higher speeds that never materialised.
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👉Alan Tinkler👈 (@AlanTinkler) reported from Thorpe St. Andrew, England@virginmedia trying to get a new remote for V6 box.Been through all the online stuff and now all through the 📞 'Customer Service' process and have decided to hang up after being on hold for 10 mins. About 45 mins of my morning wasted. How difficult can you make it!
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Kerry 👩🏻💻 Marketer (@MM_Kerry) reported from Norwich, England@virginmedia Yep, it’s so slow and unreliable
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@virginmedia STILL no reply to the text I sent FOUR DAYS AGO! Can you tell me if you believe this to be acceptable customer service?!
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Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Norwich, England@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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Sir K Strange (@KevinStrange3) reported from Costessey, England@TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. you’ve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot aren’t I!! 🤪
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Abi (@AbiMuddiman) reported from Norwich, England@virginmedia my WiFi keeps dropping out, can’t sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi
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Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England@virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England@virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia It was. I called Sunday 1040, promised Paul would call me before 1320; he did not. That was nearly a week ago and I’ve had no contact, despite three follow-ups by me via phone, online complaint form submission x2 and this. Seriously unimpressed.
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Wayne Dixon (@WayneDi51533240) reported from Norwich, England@virginmedia Most channels are back still having problems viewing a few of the HD channels.
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Emma Pells (@Pellsee) reported from Hellesdon, EnglandVirgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere
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John K (@JohnK83489203) reported from Norwich, England@virginmedia @ravaldhiren My bbc1 hd still not working
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Emma Pells (@Pellsee) reported from Hellesdon, EnglandSo fed up with @virginmedia , customer service is terrible! Been with them 15 years so fed up I’ve just cancelled!!
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FussyDave (@FussyDave) reported from Norwich, England@virginmedia #bgt ruined by your outage. Please don't advertise how good your service is for at least 6 months 🖕🏻
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Teresa Keenaghan (@teresak20) reported from Hellesdon, England@virginmedia down again #Hellesdon #NR6
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stacia briggs (@womaninblack) reported from Norwich, England@virginmedia TV down in NR4 and the suggested reconnection date is December 29. Seems a long time? I’m aware no time is a good time for this to happen but Boxing Day is a REALLY bad time. Will this reflect in my (vast) bill?
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Sam Gravener (@Spr1718) reported from Norwich, England@BenJaneDavies @virginmedia Well this is the thing!! We had cancelled because we weren’t happy they couldn’t match the new customer offers for us. Retentions rang and beat the offer instead. Said would all be up today but have had issue after issue! They’re so incompetent
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Hello i'm Paul! (@paulmmace) reported from Norwich, England@virginmedia I just couldn't believe what I heard! As a very long customer of V/M I phoned them to see what they could do for me as I'm out of contract, basically he just said There's nothing he could offer me! apart from phone back in 10 days or so And see what's on offer then!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan🥷 (@_DanJbh) reported@Simon_Coates @Simon_Whale @virginmedia I think so, seeing as im an telecommunications engineer. Just stating my prices like everyone else never once mentioned your "Starlink"
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Zohra Belabed (@zohra_belabed) reported@virginmedia another outage 24hrs of intermittent signal. When are you going to fix it
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Jacob-J.🏴🇬🇧 (@JJ_n4E) reported@YvonneWard0 @virginmedia Had similar problems. They're a total nightmare to deal with. Hope you get it sorted.🤞
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Molly Gregory (@clementfx1) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Paul Vine (@Paul_Vine1) reported@Simon_Whale @virginmedia Horrific company. So disappointed since we joined them in December. So many broken promises.
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Virgin Media News (@VirginMediaNews) reportedThe US military has launched an eighth night of air strikes on Iran after Tehran attacked a US military base in Jordan. Two American service members died, while a third was listed as missing in action. The US military says the strikes are designed to further degrade Iran’s ability to threaten commercial ships in the Strait of Hormuz. 📺 More on Virgin Media PLAY
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Nickos stylianou (@NickosTheGr33k) reported@Simon_Whale @virginmedia I was with virgin media for nearly 10 years, zero issues! Always got the speeds advertised, tv was also decent.
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Josh McTighe (@JoshMcTighe94) reported@virginmedia Hi team, I had a complaint raised about lots of internet issues. I called up and accepted the good will gesture but after 6 weeks it has still not been credited.
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olliebrady (@BradyOllieBrady) reportedMy Virgin Media fiber broadband was installed by an NBI/Circet technician almost 3 weeks ago and is still not working due to some provisioning/configuration error on Virgin's side, I've contacted support like 5 times by now, still no sign of it being resolved. @VirginMediaIE
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THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported@sephiroth17181 @virginmedia Had this for a long time in 2 areas - both had street cab within 25m of property. Would constantly lose connection & engineers left me with a box of up & down attenuators to bring signal levels back into sync.