Virgin Media Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR99, NR2, NR7 and NR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
TV | |
| Norwich |
Total Blackout | |
| Norwich |
TV | |
| Norwich |
||
| Norwich |
TV | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Wayne Dixon
(@WayneDi51533240) reported
from
Norwich, England
@virginmedia Most channels are back still having problems viewing a few of the HD channels.
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Mark Standbrook
(@Tall2D) reported
from
Norwich, England
Three years with @virginmedia involved runaway price hikes, terrible customer service and promises of higher speeds that never materialised.
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Mike Reynolds
(@MikeReynolds8) reported
from
Norwich, England
@Denise09262928 @vallyrogNCFC @virginmedia Down to zero.
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John K
(@JohnK83489203) reported
from
Norwich, England
@virginmedia @ravaldhiren My bbc1 hd still not working
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia Complaint - package price is wrong and everyone keeps promising to sort, but still haven't. Broadband - keeps dropping out. When issue occured last time router swap fixed it. I need an engineer to come out and fix today but nobody can help.
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.
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Hannah O'Hanrahahanrahan
(@buntyhoven) reported
from
Norwich, England
How easy is it to pair a new Virgin Media remote to a TIVo box? My current remote is not working very well anymore so I've ordered a new one and now I'm panicking. (YES I've changed the batteries/checked the sensors etc)
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia Your auto comp service is ridiculous. And besides, it's not just about the fact it's a paid service - it's the fact no service for several days. This doesn't need an engineer, I just need a box. You have a base just up the road from me, maybe I should go knock on their door.
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Matt Carver
(@mattyc96) reported
from
Long Stratton, England
@virginmedia Any help on changing sky sports devices with virgin media the website the tv to site sends me to doesn’t work!!
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@TeaKayB @virginmedia My son endured similar circle of hell cancelling his account with them when the Uni’s shut down in person teaching and he returned home. Have numerous screenshots of hr long waiting. In the end, he cancelled his direct debit and complained to Trading Standards.
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia But no TV service for another 2 days. Not acceptable, and this is being paid for. No offer to even send a quick install box I can do myself.
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Lady Laura
(@LawaLaura) reported
from
Norwich, England
@virginmedia Yup. We got an email saying you were switching us off and then switching it all back on again this evening. It’s a planned outage.
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
The service I've had from @virginmedia has been absolutely awful! If I treated my customers this way I would be out of business. Complaint has been dragging on for 2 months now, with loads of empty promises. Now I'm being messed about with my broadband service not working ->
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Hannah O'Hanrahahanrahan
(@buntyhoven) reported
from
Norwich, England
@virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?
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Tim
(@sockformation) reported
from
Norwich, England
@virginmedia I’m trying to install my broadband, but don’t have the right socket at home. I was told I wouldn’t need an engineer which is why I booked it in now. Also, my password isn’t working so I can’t do anything. Please help because at the moment I’ll be paying for nothing
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Juliette
(@juliettealicex) reported
from
Norwich, England
@virginmedia please DM for help as I am having continued problems with the wifi that are just unacceptable
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⚒ Sarah ⚒ Mrs Bubbles ⚒
(@claretbubbles) reported
from
Norwich, England
@virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.
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Juliette
(@juliettealicex) reported
from
Norwich, England
@virginmedia Yeah tried that, says it should be working but the router is still not working
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely ‘go forth’ with the screen shots etc. Would never, ever use @Virginmedia after that experience.
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KM 22
(@MotorsportKM22) reported
@virginmedia sort your ******* ****** internet out again!!!!!!!!😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡 Third day in a row now!! ******* useless u r as an ISP!! ABSOLUTE DOGSHIT!! FIX IT OR YOU AINT GETTING MY MONEY!!!!!!!!!😡🤬🤬😡🤬😡🤬
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Antony Stott 🇺🇦
(@Ant_Stott) reported
You know your internet is **** when the Speedtest app fails when testing the upload speed @virginmedia #fuckingawful
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Terry Paul
(@terrypaul1985) reported
@virginmedia My service came back early this morning. I would like to be compensated for the loss please. I don't seem to ever get anything back from you. It's not fair!
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Koro
(@sushitastesbad) reported
@virginmedia FIX YOUR GODDAMN WIFI HOLY IM STRUGGLING TO DO ANYTHING HERE
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TheTechGiant
(@TheTechGiant1) reported
@virginmedia Been without my gig1 Internet for 3 days! Engineer turned up and confirmed router is broken,but tells me he's not got any replacements and he MIGHT be back TOMORROW! NOT a wise idea to mess around a tech YouTuber who needs it for work and can easily show Virgin up!
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Ed
(@uk_250) reported
@virginmedia broadband went down for over 24 hours…Never once happened with BT in 10 years. Complaint C-0106221348 - what compensation is offered? Can I exit contract? Thanks
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Scott Kensett-Hopkins 🇺🇦 🏳️🌈🇺🇦 He/Him
(@twoboyz) reported
@virginmedia Already done that that's how I got complaint reference number C-120522234 it was a futile experience and why I will NEVER actively encourage anyone to do business with such charlatans.
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Martin Cass
(@Toon_Martin) reported
@virginmedia I've sorted it now but the point is you shouldn't be keeping people talking for 3 hours when they want to cancel. If I want to cancel, I want to cancel. Not hear deals for 3 hours.
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Imran
(@veridion) reported
@virginmedia Says there is an issue with your modem and tells me to reboot it? Tried that, works for a while am fed then breaks again. Been intermittent for two days now
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Mandie
(@Mandiesymms) reported
@virginmedia being a virgin media customer for nearly 30 years and they still con you they have no shame the your money quick enough DON'T PURCHASE YOUR TEC FROM THEM