Virgin Media outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwich, England

The most recent Virgin Media outage reports came from the following cities: Brundall, Norwich, and Attleborough.

City	Problem Type	Report Time
Norwich	TV	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Kerry 👩🏻‍💻 Marketer (@MM_Kerry) reported 4 minutes ago from Norwich, England

  @virginmedia Yep, it’s so slow and unreliable

• 
  Michael Noël Turner (@mmichael0) reported 7 minutes ago from Norwich, England

  @virginmedia my internet playing up again, not very good service from your company

• 
  Abi (@AbiMuddiman) reported 8 minutes ago from Norwich, England

  @virginmedia my WiFi keeps dropping out, can’t sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi

• 
  Andy Coates (@AndyWoodturner) reported 9 minutes ago from Beccles, England

  @dunleavy138 @NOWTV @virginmedia I've never had virgin so can't really answer about them...but the NowTV box with Entertainment package seems to do for D. It has comedy, movies, Sky channels Etc., and it's no contract and far cheaper than alternatives.

• 
  Frances Godden (@LaGodden) reported 10 minutes ago from Norwich, England

  @virginmedia It was. I called Sunday 1040, promised Paul would call me before 1320; he did not. That was nearly a week ago and I’ve had no contact, despite three follow-ups by me via phone, online complaint form submission x2 and this. Seriously unimpressed.

• 
  尺ㄖ乃 (@robbuhler) reported 13 minutes ago from Norwich, England

  @virginmedia evening, we have phoned once today re; activating WiFi hub, however it’s flashed all day. We reset but still flashing hours later, and now can’t get through on phone to activate new WiFi box. Any help at all? Been on hold for an hour now, no WiFi for 2 days.

• 
  Ceyda Aldemir-Down (@aldemirdown) reported 16 minutes ago from Norwich, England

  @virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪

• 
  ⚒ Sarah ⚒ Mrs Bubbles ⚒ (@claretbubbles) reported 17 minutes ago from Norwich, England

  @virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.

• 
  FussyDave (@FussyDave) reported 19 minutes ago from Norwich, England

  @virginmedia #bgt ruined by your outage. Please don't advertise how good your service is for at least 6 months 🖕🏻

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 20 minutes ago from Norwich, England

  @virginmedia Local service problems for 5 days. Surely would at least make the local news!

• 
  Andy Carolan (@AndyCarolan) reported 23 minutes ago from Old Catton, England

  @NickCantle @virginmedia Doesn’t make it right if they are taking my money and not providing the service tier I am paying for

• 
  John K (@JohnK83489203) reported 27 minutes ago from Norwich, England

  @virginmedia @ravaldhiren My bbc1 hd still not working

• 
  Andy Carolan (@AndyCarolan) reported 28 minutes ago from Old Catton, England

  @NickCantle @virginmedia I know what you mean, they used to be reasonable but within the last year or so, there’s been a big change in their customer care, or lack of.

• 
  Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported 32 minutes ago from Brundall, England

  @virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..

• 
  Frances Godden (@LaGodden) reported 35 minutes ago from Norwich, England

  @virginmedia No, you never gave me one. Just an automated email and then via Resolver RES8137564. Agent yesterday promised me Paul would call me before 4pm. She said my complaint had been closed in error as a duplicate but you’ve never attempted contact despite it being over 3 weeks.

• 
  Sam Gravener (@Spr1718) reported 39 minutes ago from Norwich, England

  @virginmedia Media service. We had cancelled and got a call Tuesday offering us a better deal, to be activated today. Rang earlier and spent nearly 50 minutes on the phone with a great woman who went through our new package which for some reason hadn’t been auctioned.

• 
  Lady Laura (@LawaLaura) reported 45 minutes ago from Norwich, England

  @virginmedia Yup. We got an email saying you were switching us off and then switching it all back on again this evening. It’s a planned outage.

• 
  Abbey 🌺 (@Skellzie7) reported 52 minutes ago from Norwich, England

  Once again @virginmedia internet is down again 🙄 completely useless

• 
  Jamie O'Brien 🤫🤓🤯 (@jamie_obrien) reported 52 minutes ago from Norwich, England

  @virginmedia what a crafty way of getting money. Charging £240 to disconnect as moving to property that you can't supply service to

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 55 minutes ago from Norwich, England

  @virginmedia @Virgin It’s fair to say we expect (much) better service than this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌱 Jilliano (@boopbetty1000) reported 2 minutes ago

  @ShineBrightJill @virginmedia Virgin have problems nationwide today apparently.

• 
  GCal66 (@GCal66) reported 3 minutes ago

  What’s happening @virginmedia your service is pixelated on all channels across the UK, is there a problem?

• 
  Blair (@Blair4DFC) reported 3 minutes ago

  @virginmedia Why not put a message on the TV saying that? Lots of your customers will think its an issue on their end. I've turned off and on and changed HDMI cables This sort of thing happens quite a bit when you're watching in apps and you turn off the box whilst in the app.

• 
  kevin wye (@kevy1962) reported 5 minutes ago

  @5IMON_ @virginmedia Been like it all day they’re customer service is awful can never get a human to talk to

• 
  Jane Common (@JaneCommon) reported 5 minutes ago

  @virginmedia Oh I have just spent half an hour turning things on and off trying to fix it!

• 
  Alan Evans (@meldrewism) reported 6 minutes ago

  @virginmedia why have my channels suddenly started breaking up. Especially bad on my second box? LS18

• 
  Greg Eden (@EdenGreg) reported 7 minutes ago

  @virginmedia Why do you State all equipment is working when it's NOT😡 SICK & tired of unplugging my equipment because you ststes everything is working in the App Disgusting paying for TV service & Not getting it

• 
  john5691 (@JohnMac22756388) reported 12 minutes ago

  @virginmedia @beaver_ronnie Is this all you are posting, is think for the fee we pay you could update this page on the issue

• 
  midnight oil (@midnightoil13) reported 13 minutes ago

  @virginmedia I pay top dollar for top service. It's bloody expensive so this is not good enough.

• 
  tell me more 😊 (@Debcoolnan) reported 16 minutes ago

  @virginmedia @PractiPurple Mine too, since 11am today!! I can’t even check service status as ‘can not find your account’ 😳 still waiting for the email to verify 45 minutes!!!! Sort it out @virginmedia it’s ridiculous 😡😡