Virgin Media outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwich, England

The most recent Virgin Media outage reports came from the following cities: Brundall, Norwich, and Attleborough.

City	Problem Type	Report Time
Norwich	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Troy Balmayer (@TBTheReviewClub) reported 12 minutes ago from Norwich, England

  @virginmedia No, nothing was resolved. I still wish to cancel my contract

• 
  stacia briggs (@womaninblack) reported 13 minutes ago from Norwich, England

  @virginmedia TV down in NR4 and the suggested reconnection date is December 29. Seems a long time? I’m aware no time is a good time for this to happen but Boxing Day is a REALLY bad time. Will this reflect in my (vast) bill?

• 
  Hannah O'Hanrahahanrahan (@buntyhoven) reported 13 minutes ago from Norwich, England

  How easy is it to pair a new Virgin Media remote to a TIVo box? My current remote is not working very well anymore so I've ordered a new one and now I'm panicking. (YES I've changed the batteries/checked the sensors etc)

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 16 minutes ago from Norwich, England

  @virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network

• 
  Emma Pells (@Pellsee) reported 17 minutes ago from Hellesdon, England

  Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 18 minutes ago from Norwich, England

  4 days in and the Internet still isn’t working, very poor @virginmedia 👎

• 
  Jamie O'Brien 🤫🤓🤯 (@jamie_obrien) reported 21 minutes ago from Norwich, England

  @virginmedia what a crafty way of getting money. Charging £240 to disconnect as moving to property that you can't supply service to

• 
  Beavis (@BEAV1S96) reported 24 minutes ago from Norwich, England

  @virginmedia You send me this crap all the time, and it never works, just accept the fact your WiFi/internet is complete dog shite

• 
  Sir K Strange (@KevinStrange3) reported 26 minutes ago from Costessey, England

  @TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. you’ve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot aren’t I!! 🤪

• 
  Vanessa Make-Up (@spmubyvanessa) reported 28 minutes ago from Hellesdon, England

  @Virgin @virginmedia Trying to sort out a new iPhone 11 Pro Max & pods with Virgin online but having problems, order no: 100000925539457 please help!

• 
  Jacques (@FutJacques) reported 29 minutes ago from Norwich, England

  Virgin media are awful. Wi-Fi should’ve been installed on 19th of August, and the full installation has been pushed back to past November despite still paying for the Wi-Fi. Shocking.

• 
  Mike Moore (@MikeMoore6) reported 33 minutes ago from Norwich, England

  @richardbranson Please take note: your Virgin Media customer service is a ******* shambles 👎

• 
  Areej Alruwaili (@missrose0078) reported 35 minutes ago from Norwich, England

  @virginmedia Hi I tried to call the customer services, but no body answer me. My broadband doesn’t work and there is no signal for internet. I don’t know what’s the problem Can you help me plz as soon as possible 🙏🏻I have online meeting after two hours

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 35 minutes ago from Norwich, England

  @virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J

• 
  Ash Ashman (@thomasashman64) reported 41 minutes ago from Norwich, England

  @virginmedia Media issues but I'd rather not discuss on here

• 
  Sam Gravener (@Spr1718) reported 43 minutes ago from Norwich, England

  @BenJaneDavies @virginmedia Well this is the thing!! We had cancelled because we weren’t happy they couldn’t match the new customer offers for us. Retentions rang and beat the offer instead. Said would all be up today but have had issue after issue! They’re so incompetent

• 
  Chris Greenfield (@chris_greenf) reported 44 minutes ago from Wymondham, England

  @TeaKayB @virginmedia My son endured similar circle of hell cancelling his account with them when the Uni’s shut down in person teaching and he returned home. Have numerous screenshots of hr long waiting. In the end, he cancelled his direct debit and complained to Trading Standards.

• 
  Andy Carolan (@AndyCarolan) reported 44 minutes ago from Old Catton, England

  @virginmedia STILL no reply to the text I sent FOUR DAYS AGO! Can you tell me if you believe this to be acceptable customer service?!

• 
  Abbey 🌺 (@Skellzie7) reported 48 minutes ago from Norwich, England

  Once again @virginmedia internet is down again 🙄 completely useless

• 
  Juliette (@juliettealicex) reported 55 minutes ago from Norwich, England

  @virginmedia please DM for help as I am having continued problems with the wifi that are just unacceptable

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dumitru Langham (@DumitruLangham) reported 43 seconds ago

  @ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’

• 
  JAN WOZNIAK (@JPWOZNIAK) reported 4 minutes ago

  @virginmedia STILL NO BBC1 FOR US, plus other issues. Very disappointing 24 hours.I think it may be a good time to check alternative providers…

• 
  lou pitt 🤓 (@loopyloupy) reported 4 minutes ago

  @virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****

• 
  standfreered (@standfreered1) reported 6 minutes ago

  @virginmedia absolutely shameful treatment of my elderly mother in law on your chat service this afternoon. First of all the bill increase to over £100 for a pensioner on her own, she understandably struggles with technology and has gone on the chat to try to reduce her bill or

• 
  tracy_s (@tracy_s1) reported 9 minutes ago

  @virginmedia Now saying that the estimated fix time is 10.05 tomorrow that means 24 hours without the use of tv service we pay for @virginmedia will we get compensation for this?

• 
  Richard (@RHawkins05) reported 9 minutes ago

  @virginmedia how do I claim compensation for no TV service now for 2 Days??????

• 
  Cyberbob1uk (@cyberbob1uk) reported 12 minutes ago

  @virginmedia are you taking the proverbial? The broadband has been out more often than I have in the short time I've been with you. And now you aim to rectify the problem in 4 days time?

• 
  Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported 15 minutes ago

  @virginmedia Are we getting compensation for the failure of the tv service this morning

• 
  devske5 (@devske5) reported 15 minutes ago

  @virginmedia just did the 360 update - that was a bad idea wasn’t it ? We have no TV now, your phone line is useless as per. Can you help please?

• 
  James Fenton (@JamesFenton14) reported 18 minutes ago

  @virginmedia tv not working