Virgin Media outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwich, England

The most recent Virgin Media outage reports came from the following cities: Norwich.

Community Discussion

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Virgin Media Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 16 seconds ago from Norwich, England

  @virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏

• 
  Frances Godden (@LaGodden) reported 4 minutes ago from Norwich, England

  @virginmedia Still no response to my complaint made Sunday morning @virginmedia - 72 hours and then some!

• 
  Ceyda Aldemir-Down (@aldemirdown) reported 6 minutes ago from Norwich, England

  @virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪

• 
  Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported 9 minutes ago from Norwich, England

  @virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur

• 
  James Pegg (@PeggJames) reported 10 minutes ago from Norwich, England

  Trying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia

• 
  Andy Carolan (@AndyCarolan) reported 17 minutes ago from Old Catton, England

  @NickCantle @virginmedia Doesn’t make it right if they are taking my money and not providing the service tier I am paying for

• 
  Jon P Watson Photography (@thejpwphotos) reported 18 minutes ago from Norwich, England

  The service I've had from @virginmedia has been absolutely awful! If I treated my customers this way I would be out of business. Complaint has been dragging on for 2 months now, with loads of empty promises. Now I'm being messed about with my broadband service not working ->

• 
  Hello i'm Paul! (@paulmmace) reported 20 minutes ago from Norwich, England

  @virginmedia Hi thanks for your support! I've tried everything I can #exhausted just turned over to #BBC1 and the tv is acting normal it's just #ITV1 all other ITV channels work just as they should #strange #Samsung #virginmedia @ITV

• 
  Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported 22 minutes ago from Brundall, England

  @virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..

• 
  ˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜ (@peartree_123) reported 24 minutes ago from Hellesdon, England

  @virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 29 minutes ago from Norwich, England

  @virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 31 minutes ago from Norwich, England

  @virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.

• 
  Frances Godden (@LaGodden) reported 31 minutes ago from Norwich, England

  @virginmedia I am at work!! I’ve already wasted hours trying to get you to fix this issue and even acknowledge my complaints. I can’t use webchat whilst at work!!

• 
  Frances Godden (@LaGodden) reported 32 minutes ago from Norwich, England

  @virginmedia It was. I called Sunday 1040, promised Paul would call me before 1320; he did not. That was nearly a week ago and I’ve had no contact, despite three follow-ups by me via phone, online complaint form submission x2 and this. Seriously unimpressed.

• 
  Abi (@AbiMuddiman) reported 33 minutes ago from Norwich, England

  @virginmedia my WiFi keeps dropping out, can’t sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi

• 
  尺ㄖ乃 (@robbuhler) reported 36 minutes ago from Norwich, England

  @virginmedia evening, we have phoned once today re; activating WiFi hub, however it’s flashed all day. We reset but still flashing hours later, and now can’t get through on phone to activate new WiFi box. Any help at all? Been on hold for an hour now, no WiFi for 2 days.

• 
  Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported 39 minutes ago from Brundall, England

  @virginmedia once again, virgin media stream let's me down, all channels frozen for last 20 mins except BBC ones.. Have had nothing but hassle with this,considering I was expecting the recordable version.. Total BS..

• 
  Cristina (@CRISTINAjj) reported 43 minutes ago from Thorpe St. Andrew, England

  @virginmedia Took me couple of calls, a new hub delivery today and now still no internet. And apparently I have an engineer coming this Friday. I am definitely closing my contract , not the only one who doesn’t have a service

• 
  Jon P Watson Photography (@thejpwphotos) reported 49 minutes ago from Norwich, England

  @virginmedia Your auto comp service is ridiculous. And besides, it's not just about the fact it's a paid service - it's the fact no service for several days. This doesn't need an engineer, I just need a box. You have a base just up the road from me, maybe I should go knock on their door.

• 
  Ron Luton-Brown 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RonofReepham) reported 54 minutes ago from Reepham, England

  @JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reported 5 minutes ago

  I have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.

• 
  Fred (@fred_fre) reported 9 minutes ago

  @virginmedia no cable tv in Erdington/Sutton Area (Birmingam), went down last night. Can you fix it please asking for a friend @villa4ever29

• 
  Russell Frew (@rhfrew) reported 12 minutes ago

  @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!

• 
  Crystal Q (@MizzCQ) reported 14 minutes ago

  @virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.

• 
  James Moore (@JimMooreJourno) reported 15 minutes ago

  @Andycave @virginmedia Mate, we had them. They were just awful. We switched to BT. Much better. Yes Virgin Media made BT look good. Constant grief with Virgin. No problem with BT.

• 
  DC (@dc250705) reported 19 minutes ago

  @virginmedia 13 hours until you notify by text that something is wrong…communication quite crap isn’t it. Now told not fixed until 0200

• 
  Ashley Blick (@ablick1986) reported 19 minutes ago

  @virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!

• 
  Andy🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@shakeyknee) reported 20 minutes ago

  @CheekyVic @virginmedia Their broadband etc is top notch for me tbh, so fast and reliable but when I’ve had an issue their customer service has been truly ******* abysmal, they clearly don’t learn do they?

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported 21 minutes ago

  @virginmedia. I have a problem with a bill. Sent you a DM if you could have a look at look please.

• 
  Rocky Dennis (@ROCKYDENNlS) reported 22 minutes ago

  @CheekyVic @virginmedia The worst