Virgin Media outages and service status in Norwich, England
No problems detected
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- Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (50%)
- Total Blackout (33%)
- Wi-fi (17%)
The latest reports from users having issues in Norwich come from postal codes NR99 and NR3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Norwich, and Brundall.
Community Discussion
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Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@virginmedia Sure thing, let it be known that I think itโs pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres ๐
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Beavis (@BEAV1S96) reported from Norwich, England@virginmedia You send me this crap all the time, and it never works, just accept the fact your WiFi/internet is complete dog shite
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Kerry ๐ฉ๐ปโ๐ป Marketer (@MM_Kerry) reported from Norwich, England@virginmedia Yep, itโs so slow and unreliable
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James Pegg (@PeggJames) reported from Norwich, EnglandTrying to sort an issue for my parents but the website is a joke just keeps sending me round in circles ๐ฎ @virginmedia
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Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@virginmedia No, nothing was resolved. I still wish to cancel my contract
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John K (@JohnK83489203) reported from Norwich, England@virginmedia @ravaldhiren My bbc1 hd still not working
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Michael Noรซl Turner (@mmichael0) reported from Norwich, England@virginmedia my internet playing up again, not very good service from your company
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Ash Ashman (@thomasashman64) reported from Norwich, England@virginmedia Media issues but I'd rather not discuss on here
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@virginmedia STILL no reply to the text I sent FOUR DAYS AGO! Can you tell me if you believe this to be acceptable customer service?!
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Abbey ๐บ (@Skellzie7) reported from Norwich, EnglandOnce again @virginmedia internet is down again ๐ completely useless
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Stu (munkeynutz80) Quantrill (@munkeystu) reported from Old Catton, England3 hrs till I was meant to try streaming but my internet has gone down !!! Hopefully virgin media can sort it ASAP!!!! Will keep you posted. #supportsmallstreamers #virginmedia
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๐๐๐๐๐ ๐ ๐๐๐ฅ๐ฅ๐๐๐จ๐ค #KBF (@OJayHealth) reported from Norwich, England@virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.
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Sam Gravener (@Spr1718) reported from Norwich, England@BenJaneDavies @virginmedia Well this is the thing!! We had cancelled because we werenโt happy they couldnโt match the new customer offers for us. Retentions rang and beat the offer instead. Said would all be up today but have had issue after issue! Theyโre so incompetent
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Mike Reynolds (@MikeReynolds8) reported from Norwich, England@Denise09262928 @vallyrogNCFC @virginmedia Down to zero.
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia @Virgin Itโs fair to say we expect (much) better service than this
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia It was. I called Sunday 1040, promised Paul would call me before 1320; he did not. That was nearly a week ago and Iโve had no contact, despite three follow-ups by me via phone, online complaint form submission x2 and this. Seriously unimpressed.
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โ Sarah โ Mrs Bubbles โ (@claretbubbles) reported from Norwich, England@virginmedia whatโs up in Norwich???? Anyone! What am I paying for??? Every week itโs the same old ****.
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หโ*ยฐโข.หโ*ยฐโข MrsSCS โขยฐ*โห.โขยฐ*โห (@peartree_123) reported from Hellesdon, England@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England@virginmedia Just rang and it did say there's an issue but it's been a few days now and my husband works from home which is causing a bit of stress. Hopefully it'll get sorted ASAP.
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stacia briggs (@womaninblack) reported from Norwich, England@virginmedia TV down in NR4 and the suggested reconnection date is December 29. Seems a long time? Iโm aware no time is a good time for this to happen but Boxing Day is a REALLY bad time. Will this reflect in my (vast) bill?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny B (@Myfourjoys) reported@virginmedia Iโm not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when Iโve thought itโs an outage! NO SERVICE NOW SORT IT OUT PLEASE ๐ก
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Leslie B (@sabele26) reported@MichelleBeckett @virginmedia We had the same with Virgin when my mother died. Every other service, bank etc were great & helpful, we were still getting bills from Virgin a year after she died, weโd phone, theyโd say it was now cancelled - another bill. We gave up when the house was sold.
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Samet (@Samet_UK) reported@virginmedia Still no any update or result. So I am so regret to be your customer.
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๐น๐ ๐-๐๐๐๐๐๐๐๐๐๐ฅ๐ช โ ๐ซง (@Bob_backability) reported@virginmedia why can't you sync your transmission with the terrestrial or Sky service because my neighbour is ruining these games for me. He screams like a banshee on heat 40 seconds "before" we score. #NORENG
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AstralPunk (@astral_punk) reported@MichelleBeckett As a long standing @virginmedia customer, I can confirm that they are number 1 for utterly abysmal customer service in every regard.
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Dougie Thomson (@Degener76) reported@Buzzin0k @MollySimons1 @keithapearson I still use mine, I just login to virgin media
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๐Susan Robinson ๐น๐๐๐๐๐๐๐ (@hatetorycuts) reported@Stsantek @virginmedia So sorry you e switched to EE theyโre among the biggest scoundrels of broadband suppliers Disconnected my landline then gave number away Total **** up but no apology & threaten me with ยฃ100 exit fee I hate the leeching bastards Look for a smaller more independent company
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robert de'ath (@rob_death84) reported@MichelleBeckett @SkyUK @VodafoneUK When my dad passed virgin media told my mum we are sorry that ur husband had expired. Nasty company and I will never give them a penny again.
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jason (@Jason29wctb) reported@Ofcom calling cisas Monday as virgin media holding me in a contract for broadband that hasn't worked properly for 2 years and last 2 months unusable online ,engineers don't turn up sometimes and when do ,say we don't know what to do and leave ,promise work never done
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Jordan || Dean Kinnie || (@ECTXPLXSM) reported@virginmedia @TheRealRokib Its been down for some people for days this isnt quick enough