Virgin Media Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR99, NR2 and NR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
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| Norwich |
Internet | |
| Norwich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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gary thompson
(@garygts85) reported
from
Norwich, England
Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
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Kerry 👩🏻💻 Marketer
(@MM_Kerry) reported
from
Norwich, England
@virginmedia Yep, it’s so slow and unreliable
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Michael Noël Turner
(@mmichael0) reported
from
Norwich, England
@virginmedia my internet playing up again, not very good service from your company
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Ceyda Aldemir-Down
(@aldemirdown) reported
from
Norwich, England
@virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia NR1 4BS if need to check, it’s not letting me report the problem
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
4 days in and the Internet still isn’t working, very poor @virginmedia 👎
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Local service problems for 5 days. Surely would at least make the local news!
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Norwich, England
@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia No, nothing was resolved. I still wish to cancel my contract
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia @Virgin It’s fair to say we expect (much) better service than this
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@TumbleweedBob @virginmedia Sorry to jump on your thread, but I'm also having issues with @virginmedia who are awful at customer service and I'd just like to cancel my contract. Tried to do this morning but webchat decided to end and I've heard nothing back.
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Abbey 🌺
(@Skellzie7) reported
from
Norwich, England
Once again @virginmedia internet is down again 🙄 completely useless
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˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜
(@peartree_123) reported
from
Hellesdon, England
@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
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Emma Pells
(@Pellsee) reported
from
Hellesdon, England
Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Allison Pascoe (Laws)
(@AllisonPascoe4) reported
@virginmedia Well that is not what I got told, I got told I cud have 3 boosters over 6 weeks 1 distributed every 2 weeks but wud be on a new contract which I have 14 days to cancel if need be for around £43 I think it was as I think £56.50 for internet only is appalling
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Old Greybeard 🇬🇧❤️🌎
(@GreybeardTheOld) reported
@virginmedia hi my broadband is down, so is everyone else in my street who is with VM. But your website says no problem. SR2 7LE. When will you fix it?
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SpudPieSte(vens)
(@GogoplataFTW) reported
@virginmedia No there's no problems, I'm getting 200 average on the PS4 which is wired next to the router. My PC is upstairs is over WiFi which for the last few years has always been about 250-350 , but since my new contract started 2 weeks ago it's never higher than 90.
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Allison Pascoe (Laws)
(@AllisonPascoe4) reported
@virginmedia I am paying £56.50 at the minute for a service that is not being fully provided. I am considering cancelling and goin elsewhere for a cheaper fee aswell
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia Just tried that, still not working
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MANKYBUBBER
(@bubbermank) reported
@virginmedia Yes there was. There seems to be always something being dun on this network. Becoming very tired of it
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Geir K
(@GeirK2) reported
@virginmedia why isn't there any option to help with account issues? I joined you yesterday and am already worried I might have chosen the wrong company.
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Suzi
(@Suzi07851366) reported
@virginmedia my phoneline is down and you cant come out to fix it and we are waiting for an important phonecall from the the hospital. How can I connect through media box?
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-Azur -
(@Floofcx) reported
@virginmedia hi ,any update regarding the outage in se1 area of London? Has been 10 days straight no net or tv/limited access to these with k.b speeds being the highest at times. Thanks
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harry
(@_1xharry) reported
@virginmedia It says there are no issues in my postcode so I click ‘still issues’ then I test my broadband and it says there are issues in my area affecting my broadband. And that the technicians are on it