Virgin Media outages and service status in Norwich, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention TV and Phone.
- TV (50%)
- Phone (50%)
The latest reports from users having issues in Norwich come from postal codes NR3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Attleborough, and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Attleborough
|
Phone | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, EnglandThe service I've had from @virginmedia has been absolutely awful! If I treated my customers this way I would be out of business. Complaint has been dragging on for 2 months now, with loads of empty promises. Now I'm being messed about with my broadband service not working ->
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
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Mark Standbrook (@Tall2D) reported from Norwich, EnglandThree years with @virginmedia involved runaway price hikes, terrible customer service and promises of higher speeds that never materialised.
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Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England@virginmedia Just rang and it did say there's an issue but it's been a few days now and my husband works from home which is causing a bit of stress. Hopefully it'll get sorted ASAP.
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christopher pegg (@ChrisWolfSpirit) reported from Norwich, England@virginmedia Only was told that it was an earliest date they can do and that's it... I been asked if any more credit will help me while no Internet for three weeks until 8th July... Seems they refused
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia I’m a new customer. You agreed on 08/08 to add tv to phone/bb package for advertised rate of £33pcm. Bill arrived, charged £39pcm plus £84.95 unitemised additional charges, at no point did yr rep advise me of this. Tried calling yesterday, put on hold for nearly 2hrs...
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Emma Pells (@Pellsee) reported from Hellesdon, EnglandVirgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.
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FussyDave (@FussyDave) reported from Norwich, England@virginmedia #bgt ruined by your outage. Please don't advertise how good your service is for at least 6 months 🖕🏻
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Mike Moore (@MikeMoore6) reported from Norwich, England@richardbranson Please take note: your Virgin Media customer service is a ******* shambles 👎
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Kerry 👩🏻💻 Marketer (@MM_Kerry) reported from Norwich, England@virginmedia Yep, it’s so slow and unreliable
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@virginmedia Yes, the speeds are making out at about 94mbps… I used to get up to about 240Mbps. If for some reason those speeds are no longer possible, how about my service plan being changed to reflect this?
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Michael Noël Turner (@mmichael0) reported from Norwich, England@virginmedia my internet playing up again, not very good service from your company
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Stuart Brown (@virginwines_stu) reported from Sprowston, England@virginmedia having a bit of nightmare with box TiVo box turning off and rebooting randomly. Pleased help. My wife is close to killing me #helpmeobiwan
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Lady Laura (@LawaLaura) reported from Norwich, England@virginmedia Yup. We got an email saying you were switching us off and then switching it all back on again this evening. It’s a planned outage.
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely ‘go forth’ with the screen shots etc. Would never, ever use @Virginmedia after that experience.
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia @Virgin It’s fair to say we expect (much) better service than this
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, England@virginmedia But no TV service for another 2 days. Not acceptable, and this is being paid for. No offer to even send a quick install box I can do myself.
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Ash Ashman (@thomasashman64) reported from Norwich, England@virginmedia Media issues but I'd rather not discuss on here
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Mercer (@Merse2506) reported@itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work
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A Dunlop Landscapes 🌳⚒️🧱 (@alanfdunlop) reported@ifeeltheneed_ Mine has been offline for the last two months, had an upgrade of virgin media that came with a new WiFi connection. That coincided with my surgery, managed to have the new hub up & running with some help but haven’t been able to access the solar inverter to reset so far.
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Alan Green (@MrAlanGreen) reportedAnyone else having multiple outages with @virginmedia fibre broadband L? Started last Friday, back up the weekend and down again today?
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Stu Plays XD 🎮 (@StuPlaysXD) reported@virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍
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Rich Brady (@RichTigheBrady) reportedIt’s been 6 weeks since our internet @virginmedia has stopped working so it’s time to spend several days getting through to explain it doesn’t work, then hearing no one can come round for several days to fix it! Total shambles, 7 outages and 6 visits in 8 months. Always breaks!
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MouseMat (@andymousemat) reported@bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet
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stu marklow (@stuuee) reportedget virgin media e-mail to have free use of tnt sports on hbo max for free yay,so sign in i can browse what they have but click to watch DENIED give us some ££££ and your in. thanks for nout virgin.👆
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Marc Adams Reacts (@MarcReacts) reported@virginmedia hi I have an issue tried to dm you my account is down please help
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Ben Jacques (@Benjacques2024) reported@virginmedia Is there a reason why My TV and Internet has been down since 11Am this morning??
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KP (@Sep8001) reported@virginmedia Hi, Are there some ongoing issues in the HA7 area? We seem be having internet issues over the last few weeks with no internet. Thank you