Virgin Media Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR99, NR5 and NR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich and Long Stratton.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Long Stratton |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Michael Noël Turner
(@mmichael0) reported
from
Norwich, England
@virginmedia my internet playing up again, not very good service from your company
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Abbey 🌺
(@Skellzie7) reported
from
Norwich, England
Once again @virginmedia internet is down again 🙄 completely useless
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Mark Standbrook
(@Tall2D) reported
from
Norwich, England
Three years with @virginmedia involved runaway price hikes, terrible customer service and promises of higher speeds that never materialised.
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Norwich, England
@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia But no TV service for another 2 days. Not acceptable, and this is being paid for. No offer to even send a quick install box I can do myself.
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⚒ Sarah ⚒ Mrs Bubbles ⚒
(@claretbubbles) reported
from
Norwich, England
@virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response
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Mike Reynolds
(@MikeReynolds8) reported
from
Norwich, England
@Denise09262928 @vallyrogNCFC @virginmedia Down to zero.
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.
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Wayne Dixon
(@WayneDi51533240) reported
from
Norwich, England
@virginmedia Most channels are back still having problems viewing a few of the HD channels.
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia Your auto comp service is ridiculous. And besides, it's not just about the fact it's a paid service - it's the fact no service for several days. This doesn't need an engineer, I just need a box. You have a base just up the road from me, maybe I should go knock on their door.
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Local service problems for 5 days. Surely would at least make the local news!
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia @Virgin It’s fair to say we expect (much) better service than this
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!
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Hannah O'Hanrahahanrahan
(@buntyhoven) reported
from
Norwich, England
How easy is it to pair a new Virgin Media remote to a TIVo box? My current remote is not working very well anymore so I've ordered a new one and now I'm panicking. (YES I've changed the batteries/checked the sensors etc)
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Hannah O'Hanrahahanrahan
(@buntyhoven) reported
from
Norwich, England
@virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?
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John K
(@JohnK83489203) reported
from
Norwich, England
@virginmedia @ravaldhiren My bbc1 hd still not working
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Fitzpatrick
(@BrianFi45292551) reported
@virginmedia I don't use virgin TV. Broadband is the issue
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⚫️⚪️⚫️Frank Williamson⚫️⚪️⚫️
(@few1971) reported
@virginmedia Good evening I am a customer and have just received an email saying my monthly bill will be going up from March, I am confused as I have a contract with you for a set amount until the end of June, how can you increase my monthly bill?
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Shirley Sutherland
(@Shirley13017472) reported
@virginmedia The reason was I've moved house recently and @virginmedia are trying to bill me as a new customer. It was a straight move, no engineer needed, no new equipment needed.. Should have been only a £20 "admin fee". Help by putting me onto customer relations please.
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jon_russ5
(@jon_russ5) reported
@virginmedia Still broken! Have been since 1100.
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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Lyndsay
(@LyndsF23) reported
@1anlambert @virginmedia I just gave up trying to contact them the other day. I had automatic responses from the online and WhatsApp chat. Started the chat at 4pm, got a response 8am the following morning ask if I still wanted help.....
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steve #labourareback
(@Atkinson1Steve) reported
@jonnyboyblock @martin_mckee @Layo_FH Free broadband? paid for how? Payments of approx 200 billion to companies like Bt Sky Virgin media Mass unemployment pensioners left without a pension Shareholders, many minimum wage employees robbed Never costed as usual, econinc armegeddon .
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Kyle... 😎
(@KyleBrookes30) reported
@crumblex @virginmedia Same here, the Signal today as been 💩 too, still not right! And they want to charge us extra! Clowns
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Rich Oborne
(@RJOborne) reported
@virginmedia I’ve called numerous times over the last month. I get the same script read to me saying you are aware of the problem and hopefully get is fixed soon. I have asked to escalate on the phone but no luck. I would like another option please
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Tom Kingdon
(@thetomkingdon) reported
@virginmedia to be told it is going to take ten days to fix an internet outage is not acceptable!! That’s ten days of service paid for and not received!