Virgin Media Outage Report in Norwich, Norfolk, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Norwich come from postal codes NR3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Norwich, England
The most recent Virgin Media outage reports came from the following cities: Norwich, and Long Stratton.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
TV | 10 days ago |
|
Norwich
|
Wi-fi | 20 days ago |
|
Norwich
|
Internet | 23 days ago |
|
Norwich
|
TV | 24 days ago |
|
Norwich
|
Total Blackout | 1 month ago |
|
Norwich
|
TV | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
-
Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England4 days in and the Internet still isnβt working, very poor @virginmedia π
-
gary thompson (@garygts85) reported from Norwich, EnglandOh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
-
Abbey πΊ (@Skellzie7) reported from Norwich, EnglandOnce again @virginmedia internet is down again π completely useless
-
πππππ π πππ₯π₯πππ¨π€ #KBF (@OJayHealth) reported from Norwich, England@virginmedia NR1 4BS if need to check, itβs not letting me report the problem
-
Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@TumbleweedBob @virginmedia Sorry to jump on your thread, but I'm also having issues with @virginmedia who are awful at customer service and I'd just like to cancel my contract. Tried to do this morning but webchat decided to end and I've heard nothing back.
-
Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@virginmedia No, nothing was resolved. I still wish to cancel my contract
-
πππππ π πππ₯π₯πππ¨π€ #KBF (@OJayHealth) reported from Norwich, England@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
-
Λβ*Β°β’.Λβ*Β°β’ MrsSCS β’Β°*βΛ.β’Β°*βΛ (@peartree_123) reported from Hellesdon, England@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
-
Michael NoΓ«l Turner (@mmichael0) reported from Norwich, England@virginmedia my internet playing up again, not very good service from your company
-
Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@virginmedia Seasonβs greetings. An engineer has replaced the cable in the road with a temporary one and it works but itβs super slow, definitely not fibre quality! Any idea when this might be improved? J
-
Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia @Virgin Itβs fair to say we expect (much) better service than this
-
Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, EnglandAnyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, canβt work or run business. Help!
-
Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia Local service problems for 5 days. Surely would at least make the local news!
-
Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
-
Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Norwich, England@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
-
Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@Just_Ranting2 @virginmedia @Virgin Weβd just like someone who can solve problems to pick up the phone instead of passing on to another person who canβt or wonβt help. Iβm currently texting someone who must be on Mars judging by the speed of response
-
Ceyda Aldemir-Down (@aldemirdown) reported from Norwich, England@virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night π€ͺ
-
Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@virginmedia Sure thing, let it be known that I think itβs pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres π
-
Emma Pells (@Pellsee) reported from Hellesdon, EnglandVirgin media not working ... yet again !!! π±@virginmedia #nosurprisethere
-
Kerry π©π»βπ» Marketer (@MM_Kerry) reported from Norwich, England@virginmedia Yep, itβs so slow and unreliable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
John Edgar (@springviewer) reported from Wigan, England@virginmedia not on all channels, Iβve turned the box off and very much doubt Iβll be turning it back on with such a poor service lately
-
Darren Thomas (@DagsJT) reported from Warrington, England@virginmedia I donβt have a landline or a Virgin phone, I donβt want to rack up a huge phonebill calling you to sort out an issue on your side. Iβve now performed a factory reset and still not working. So Iβve ran the broadband test from my Virgin Media page and it says the equipment is off.
-
graham manzie (@gmanzie) reported from Dundee, Scotland@virginmedia cant get broadband connected been flashing green for an hour and a half even though when i check my services it sats there are no problems with the broadband seevice in my area
-
Tricky (@trickyvondickie) reported from Kensington, England@virginmedia trying your text service now
-
keith nigel ward (@keithward329) reported from Bournemouth, England@virginmedia kept on phone for about an hour, no answer, TV faults for over a month in the Bournemouth area, answering the phone would help or get proper engineers to work for you, as being owned by a yank company, obviously don't give a toss, cancelling DD
-
Kelly Dyke (@kellydyke08) reported from Southend-on-Sea, England@virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off ππ»ππ»
-
Liam (@TheLumster) reported from Plympton, England@virginmedia - in the phone re-arranging my package! Service agreed, operative transferred me and there I sat for 1 hour! Rang back - waited 15 mins for another operative so I rang off. #PissPoor
-
Nigel randall (@nigelrandall55) reported from Royal Tunbridge Wells, England@virginmedia Sorry no help at all , service in my area tells me broadband is good ! But hub is flashing green with green arrows as well I have tried everything from the help contact .
-
bruce findlay (@brucerisk) reported from Edinburgh, Scotland@virginmedia Trying to raise a complaint is made extremely difficult when you're put on hold for 26 minutes and then get cut off as the phone also breaks down. Virgin really need to fix their @virginmedia services, before attempting space travel.
-
Helen Burnett (@HBurnett28) reported from Bradford, England@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.