Virgin Media Outage Report in Thorpe St. Andrew, Norfolk, England

Problems in the last 24 hours in Thorpe St. Andrew, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thorpe St. Andrew, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Thorpe St. Andrew, England

The most recent Virgin Media outage reports came from the following cities: Norwich, and Long Stratton.

City	Problem Type	Report Time
Norwich	TV	10 days ago
Norwich	Wi-fi	20 days ago
Norwich	Internet	23 days ago
Norwich	TV	24 days ago
Norwich	Total Blackout	1 month ago
Norwich	TV	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Thorpe St. Andrew, England

Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:

• 
  Kerry 👩🏻‍💻 Marketer (@MM_Kerry) reported 36 seconds ago from Norwich, England

  @virginmedia Yep, it’s so slow and unreliable

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 4 minutes ago from Norwich, England

  @virginmedia Local service problems for 5 days. Surely would at least make the local news!

• 
  gary thompson (@garygts85) reported 5 minutes ago from Norwich, England

  Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband

• 
  Troy Balmayer (@TBTheReviewClub) reported 6 minutes ago from Norwich, England

  @virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.

• 
  𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported 8 minutes ago from Norwich, England

  @virginmedia NR1 4BS if need to check, it’s not letting me report the problem

• 
  ˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜ (@peartree_123) reported 9 minutes ago from Hellesdon, England

  @virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 10 minutes ago from Norwich, England

  @virginmedia @Virgin It’s fair to say we expect (much) better service than this

• 
  𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported 13 minutes ago from Norwich, England

  @virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen

• 
  Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported 14 minutes ago from Norwich, England

  @virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 22 minutes ago from Norwich, England

  @virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 23 minutes ago from Norwich, England

  @virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 29 minutes ago from Norwich, England

  @virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J

• 
  Abbey 🌺 (@Skellzie7) reported 33 minutes ago from Norwich, England

  Once again @virginmedia internet is down again 🙄 completely useless

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 34 minutes ago from Norwich, England

  4 days in and the Internet still isn’t working, very poor @virginmedia 👎

• 
  Troy Balmayer (@TBTheReviewClub) reported 38 minutes ago from Norwich, England

  @virginmedia No, nothing was resolved. I still wish to cancel my contract

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 39 minutes ago from Norwich, England

  Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!

• 
  Emma Pells (@Pellsee) reported 47 minutes ago from Hellesdon, England

  Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 53 minutes ago from Norwich, England

  @Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response

• 
  Michael Noël Turner (@mmichael0) reported 59 minutes ago from Norwich, England

  @virginmedia my internet playing up again, not very good service from your company

• 
  Ceyda Aldemir-Down (@aldemirdown) reported 59 minutes ago from Norwich, England

  @virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  max (@max_sherburne) reported 12 minutes ago

  @virginmedia why is your customer service so bad? I've tried to become a customer of yours 3 times over the last week, I've not been called back 3 times, I've been told incorrect information and I can't even get your self installation package delivered anywhere but my new flat!?

• 
  Deano (@deanspread) reported 14 minutes ago

  @virginmedia A week of internet working then not working then working. Absolute shambles

• 
  craig nagle (@Nagcra) reported 21 minutes ago

  @virginmedia Hi having problems with manifest again. Tried to watch season 3 episode 12. Get an error message saying unavailable error code 602. Tried restarting box and no change

• 
  Nina (@norf_93) reported 21 minutes ago

  Really wish I read up on virgin media before I switched to them, there is nothing worse than ****** WiFi and pretty sure virgin is the worst 😞 #virginmedia

• 
  Sheikh Ahmed (@SheyxAhmed) reported 22 minutes ago

  @virginmedia Any chance your mobile roaming services are down? No 4G :(

• 
  MikethaManc (@MikethaManc) reported 25 minutes ago

  @virginmedia ******* joke that you pay £30 per month for internet where you can’t have more than two devices downloading at the same time W/o the ping being **** #wankinternet

• 
  Caroline Evans (@Carolin20726369) reported 27 minutes ago

  @virginmedia about time you got your complaints process sorted absolutely appalling customer services 🤬🤬

• 
  Higgy Smalls (@Higgy__Smalls) reported 29 minutes ago

  @virginmedia I am having a lot of trouble with my broadband connection, can you please tell me if there is an issue in my area and, if so, when it will be fixed? I rely on it for work.

• 
  Fraser Whitby (@Whitbyf) reported 31 minutes ago

  @virginmedia Yes, but it’s still saying no service. So now without a phone.

• 
  BOBBY W (@officialbobzta) reported 32 minutes ago

  @virginmedia I need to cancel