Virgin Media outages and service status in Thorpe St. Andrew, England

Problems in the last 24 hours in Thorpe St. Andrew, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thorpe St. Andrew, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thorpe St. Andrew, England

The most recent Virgin Media outage reports came from the following cities: Norwich.

City	Problem Type	Report Time
Norwich	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Thorpe St. Andrew, England

Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:

• 
  gary thompson (@garygts85) reported 18 seconds ago from Norwich, England

  Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband

• 
  Juliette (@juliettealicex) reported 5 minutes ago from Norwich, England

  @virginmedia Yeah tried that, says it should be working but the router is still not working

• 
  Frances Godden (@LaGodden) reported 7 minutes ago from Norwich, England

  @virginmedia Still no response to my complaint made Sunday morning @virginmedia - 72 hours and then some!

• 
  Wayne Dixon (@WayneDi51533240) reported 8 minutes ago from Norwich, England

  @virginmedia Most channels are back still having problems viewing a few of the HD channels.

• 
  Juliette (@juliettealicex) reported 9 minutes ago from Norwich, England

  @virginmedia please DM for help as I am having continued problems with the wifi that are just unacceptable

• 
  Mark Standbrook (@Tall2D) reported 9 minutes ago from Norwich, England

  Three years with @virginmedia involved runaway price hikes, terrible customer service and promises of higher speeds that never materialised.

• 
  Hannah O'Hanrahahanrahan (@buntyhoven) reported 11 minutes ago from Norwich, England

  How easy is it to pair a new Virgin Media remote to a TIVo box? My current remote is not working very well anymore so I've ordered a new one and now I'm panicking. (YES I've changed the batteries/checked the sensors etc)

• 
  Troy Balmayer (@TBTheReviewClub) reported 19 minutes ago from Norwich, England

  @virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.

• 
  Jon P Watson Photography (@thejpwphotos) reported 20 minutes ago from Norwich, England

  @virginmedia Complaint - package price is wrong and everyone keeps promising to sort, but still haven't. Broadband - keeps dropping out. When issue occured last time router swap fixed it. I need an engineer to come out and fix today but nobody can help.

• 
  Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported 27 minutes ago from Brundall, England

  @virginmedia once again, virgin media stream let's me down, all channels frozen for last 20 mins except BBC ones.. Have had nothing but hassle with this,considering I was expecting the recordable version.. Total BS..

• 
  Cristina (@CRISTINAjj) reported 29 minutes ago from Thorpe St. Andrew, England

  @virginmedia Took me couple of calls, a new hub delivery today and now still no internet. And apparently I have an engineer coming this Friday. I am definitely closing my contract , not the only one who doesn’t have a service

• 
  Frances Godden (@LaGodden) reported 29 minutes ago from Norwich, England

  @virginmedia No, you never gave me one. Just an automated email and then via Resolver RES8137564. Agent yesterday promised me Paul would call me before 4pm. She said my complaint had been closed in error as a duplicate but you’ve never attempted contact despite it being over 3 weeks.

• 
  𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported 30 minutes ago from Norwich, England

  @virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 36 minutes ago from Norwich, England

  @Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response

• 
  Areej Alruwaili (@missrose0078) reported 42 minutes ago from Norwich, England

  @virginmedia Hi I tried to call the customer services, but no body answer me. My broadband doesn’t work and there is no signal for internet. I don’t know what’s the problem Can you help me plz as soon as possible 🙏🏻I have online meeting after two hours

• 
  𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported 45 minutes ago from Norwich, England

  @virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.

• 
  Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported 49 minutes ago from Brundall, England

  @virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..

• 
  Vanessa Make-Up (@spmubyvanessa) reported 54 minutes ago from Hellesdon, England

  @Virgin @virginmedia Trying to sort out a new iPhone 11 Pro Max & pods with Virgin online but having problems, order no: 100000925539457 please help!

• 
  Hello i'm Paul! (@paulmmace) reported 56 minutes ago from Norwich, England

  @virginmedia I just couldn't believe what I heard! As a very long customer of V/M I phoned them to see what they could do for me as I'm out of contract, basically he just said There's nothing he could offer me! apart from phone back in 10 days or so And see what's on offer then!

• 
  𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported 59 minutes ago from Norwich, England

  @virginmedia NR1 4BS if need to check, it’s not letting me report the problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samet (@Samet_UK) reported 37 seconds ago

  @virginmedia It is still showing the same in status since the early morning. There is no any other update or any estimated time. At least I would expect another update saying about the outage and estimated fix time.

• 
  The Loneliness (@Loumandrights) reported 42 seconds ago

  Why does @virginmedia suck so bad? I'm so sick of this network.

• 
  Ali@Makely (@MakelyStudio) reported 3 minutes ago

  the thing AI has never once been able to do is walk into a room, understand the real problem before anyone's articulated it, and make a call that changes the direction of the product. I've done that at Sky, Virgin Media, NatWest and Citibank. that's still the job. and it always will be.

• 
  D (@HopeForTo) reported 4 minutes ago

  @virginmedia major outage and nothing on X about it

• 
  Joanna O'Donovan (@22abfabf1cf4408) reported 4 minutes ago

  @virginmedia no broadband in Shankill. Outage?? No info on your app.

• 
  Helen Brown (@helen_brown65) reported 8 minutes ago

  @virginmedia please sort out the broadband issue in CT17 9NB. Absolutely unacceptable service. Will be changing providers if not fixed by this afternoon !!!

• 
  Alicia Folge (@alisuy5) reported 9 minutes ago

  @virginmedia local outage again, is this a common thing with Virgin? It’s happened 3 times since we joined, I can’t work or study, do customers of other providers get this too?

• 
  MalEmet (@MalachiJaiEmet) reported 10 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Once had to deal with Virgin Media, absolutely never again. They were impossible to deal with, just got sent from one department to another and it took weeks. Never again.

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 13 minutes ago

  @virginmedia If you want to buy something VM people will try to sell you something they want to sell. Is this called customer support?

• 
  Pete McManus (@PeteMcManus) reported 14 minutes ago

  Update… @vmbusiness might be the worst company I’ve ever come across for customer service! Stay well away, they will miss-sell you and then ignore you, promise you a call back and ignore you! Unbelievably bad