Virgin Media Outage Report in Thorpe St. Andrew, Norfolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
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| Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
TV | |
| Norwich |
TV | |
| Norwich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Norwich, England
@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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gary thompson
(@garygts85) reported
from
Norwich, England
Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia NR1 4BS if need to check, it’s not letting me report the problem
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
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⚒ Sarah ⚒ Mrs Bubbles ⚒
(@claretbubbles) reported
from
Norwich, England
@virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.
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˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜
(@peartree_123) reported
from
Hellesdon, England
@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
4 days in and the Internet still isn’t working, very poor @virginmedia 👎
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia @Virgin It’s fair to say we expect (much) better service than this
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Abbey 🌺
(@Skellzie7) reported
from
Norwich, England
Once again @virginmedia internet is down again 🙄 completely useless
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.
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Michael Noël Turner
(@mmichael0) reported
from
Norwich, England
@virginmedia my internet playing up again, not very good service from your company
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Local service problems for 5 days. Surely would at least make the local news!
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!
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Kerry 👩🏻💻 Marketer
(@MM_Kerry) reported
from
Norwich, England
@virginmedia Yep, it’s so slow and unreliable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karamvir
(@KaramvirChana) reported
I've been wothout wifi for 2 weeks now, send help, also **** Virgin Media the ******* clowns
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Julie
(@Julie11565674) reported
@virginmedia Had a call from an engineer on Wednesday evening to confirm he was coming Thursday. Sat in a afternoon. He didn't appear Call again to be told I must have made this up as no booking was made. Basically calling me a liar. It's shoddy at best down right diabolical. So fee up
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Joseph
(@Boy_Better_Joe) reported
@virginmedia Why does my virgin v6 box have red arrows and red wifi signal? Its connected to my virgin wifi box by coax cable. Live tv is working fine but i cannot access anything on demand? Obviously already turned it on and off and unplugged/plugged back in all wires… help!
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P.A.T.V. Scunthorpe
(@PATVOne1) reported
@virginmedia @Me2unotu2me It is an issue with Box Plus, due to ongoing issues at Red Bee and the fire incident they experienced on Saturday night. While other channels are on back up systems, Box Plus don’t have the same systems, so are using The Box and Kiss as back up feeds instead.
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Daz
(@daz_75) reported
@virginmedia complete loss of service in sk6. I click on report a complete loss of service on your website and there is no option to report it.what a joke
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ALEX
(@alexwhit3head_) reported
@virginmedia Saying no issues but it’s been the same now since Monday. Dropping out hourly, connection is poor, wifi dropping in devices, wired correction completely loosing internet connection. Your service is a f’in joke and it’s criminal you can get away with it! PATHETIC!
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Daniel mcmanus
(@d4macca) reported
@virginmedia When we moved home 4 years ago we had to leave virgin no coverage in the street. We had to pay over £100 to end our contract a lad knocked today trying to get us to sign up informed me ofcom came down on you and said you cannot do this and had to pay the money back. Can I claim
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Ash
(@ARraven_Ash) reported
@virginmedia @bushwacka_ofc @nordoffrobbins EVERYONE, AVOID SCAM MEDIA. Service has been absolutely useless for the past several years and this is ***************.
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HighGrade
(@HighGrade100) reported
@virginmedia I’ve checked it says no issue but WiFi still doesn’t work so where do I go from there an your customer service said they will give me a ring back I’m still waiting for two days now is this how u get back to customers
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Julie
(@Julie11565674) reported
@virginmedia I've spent a week with no services. Put on hold for hours over the days I've been waiting, told I'm giving wrong security passwords. Told there's a fault on my line Told I've not paid my bill (which I have ) so been restricted now lifted . But still no service