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Virgin Media

Virgin Media outages and service status in Thorpe St. Andrew, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Thorpe St. Andrew, including 0 direct reports.
  • The most common problems reported in this area mention TV and Wi-fi.
  • 86% TV (86%)
  • 14% Wi-fi (14%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Thorpe St. Andrew, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thorpe St. Andrew, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thorpe St. Andrew, England

The most recent Virgin Media outage reports came from the following cities: Norwich, and Brundall.

CityProblem TypeReport Time
Norwich Wi-fi 9 days ago

Community Discussion

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Virgin Media Issues Reports Near Thorpe St. Andrew, England

Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:

  • nick_murrell
    Nick Murrell (@nick_murrell) reported from Norwich, England

    18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare

  • Airc83
    Aaron (@Airc83) reported from Spixworth, England

    @bobbert_ @RTGraves @virginmedia Wow... this is appalling... I really do feel that the world doesn't care anymore. Went to a garden centre a few weeks back and the check out girl was on her phone with her back to me.. I **** you not. The manger was told.

  • DJJoshuaRoberts
    Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @virginmedia Sure thing, let it be known that I think itโ€™s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres ๐Ÿ™

  • DrS_Reynolds
    Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so Iโ€™m a bit jaded. But if you can help yes pmease

  • OJayHealth
    ๐•†๐•๐•๐•š๐•– ๐• ๐•„๐•’๐•ฅ๐•ฅ๐•™๐•–๐•จ๐•ค #KBF (@OJayHealth) reported from Norwich, England

    @virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @TeaKayB @virginmedia My son endured similar circle of hell cancelling his account with them when the Uniโ€™s shut down in person teaching and he returned home. Have numerous screenshots of hr long waiting. In the end, he cancelled his direct debit and complained to Trading Standards.

  • MM_Kerry
    Kerry ๐Ÿ‘ฉ๐Ÿปโ€๐Ÿ’ป Marketer (@MM_Kerry) reported from Norwich, England

    @virginmedia Yep, itโ€™s so slow and unreliable

  • chris_greenf
    Chris Greenfield (@chris_greenf) reported from Wymondham, England

    @TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely โ€˜go forthโ€™ with the screen shots etc. Would never, ever use @Virginmedia after that experience.

  • buntyhoven
    Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England

    @virginmedia Just rang and it did say there's an issue but it's been a few days now and my husband works from home which is causing a bit of stress. Hopefully it'll get sorted ASAP.

  • LaGodden
    Frances Godden (@LaGodden) reported from Norwich, England

    @virginmedia It was. I called Sunday 1040, promised Paul would call me before 1320; he did not. That was nearly a week ago and Iโ€™ve had no contact, despite three follow-ups by me via phone, online complaint form submission x2 and this. Seriously unimpressed.

  • DJJoshuaRoberts
    Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    4 days in and the Internet still isnโ€™t working, very poor @virginmedia ๐Ÿ‘Ž

  • Spr1718
    Sam Gravener (@Spr1718) reported from Norwich, England

    @BenJaneDavies @virginmedia Well this is the thing!! We had cancelled because we werenโ€™t happy they couldnโ€™t match the new customer offers for us. Retentions rang and beat the offer instead. Said would all be up today but have had issue after issue! Theyโ€™re so incompetent

  • DrS_Reynolds
    Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @Just_Ranting2 @virginmedia @Virgin Weโ€™d just like someone who can solve problems to pick up the phone instead of passing on to another person who canโ€™t or wonโ€™t help. Iโ€™m currently texting someone who must be on Mars judging by the speed of response

  • OJayHealth
    ๐•†๐•๐•๐•š๐•– ๐• ๐•„๐•’๐•ฅ๐•ฅ๐•™๐•–๐•จ๐•ค #KBF (@OJayHealth) reported from Norwich, England

    @virginmedia NR1 4BS if need to check, itโ€™s not letting me report the problem

  • TBTheReviewClub
    Troy Balmayer (@TBTheReviewClub) reported from Norwich, England

    @virginmedia No, nothing was resolved. I still wish to cancel my contract

  • Nick47xxy
    Nick De Wittenbach (@Nick47xxy) reported from Brundall, England

    @virginmedia Broadband down in NR13 4JB

  • RonofReepham
    Ron Luton-Brown ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@RonofReepham) reported from Reepham, England

    @JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing

  • DJJoshuaRoberts
    Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @virginmedia Seasonโ€™s greetings. An engineer has replaced the cable in the road with a temporary one and it works but itโ€™s super slow, definitely not fibre quality! Any idea when this might be improved? J

  • paulmmace
    Hello i'm Paul! (@paulmmace) reported from Norwich, England

    @virginmedia I just couldn't believe what I heard! As a very long customer of V/M I phoned them to see what they could do for me as I'm out of contract, basically he just said There's nothing he could offer me! apart from phone back in 10 days or so And see what's on offer then!

  • AndyCarolan
    Andy Carolan (@AndyCarolan) reported from Old Catton, England

    @NickCantle @virginmedia Doesnโ€™t make it right if they are taking my money and not providing the service tier I am paying for

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MadeleineEbbs57
    Madeleine Ebbs (@MadeleineEbbs57) reported

    Virgin Media, The Tonight Show, Crime is down in Dublin???

  • its_mr_0
    Mr0 (@its_mr_0) reported

    @keithapearson @virginmedia Customer service is something that exists before you sign up, not after.

  • fp2072
    FordPrefect (@fp2072) reported

    @virginmedia you've been a customer for over 20 years, let us call you and see what we can offer to keep you. Well still no call so tells me all I need to know

  • laankaan
    kaan #freeimamoglu (@laankaan) reported

    @virginmedia So should I check your outage page daily to see if Iโ€™m getting the service Iโ€™m already being overcharged for? It took 30 minutes to talk to someone btw. Also; scaring people to overpriced renewals 6 months in advance is DISGUSTING.

  • PGreenwoodCBFM
    Philip Greenwood (@PGreenwoodCBFM) reported

    @virginmedia please help. My wife has had her email account compromised. What do we need to do. ๐Ÿ™๐Ÿคž

  • RHenry652
    Robert Henry (@RHenry652) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: โ€ข 300,000+ live channels โ€ข 65,000+ VODs โ€ข PPV events โ€ข Netflix

  • iBraderz
    iBraderz (@iBraderz) reported

    @virginmedia Just under 2 weeks later and still no resolution. This has now been going on over a month and all the service checker says is they are aware but the date of repair is consistently getting delayed. This is absolutely poor.

  • fluffybubbles73
    steveo (@fluffybubbles73) reported

    If you are ever thinking about changing internet providers , unless itโ€™s the only one left in the world never ever get @virginmedia itโ€™s customer service is worse than awful

  • Slugy__
    ๐ŸŒ๐Ÿฅค (@Slugy__) reported

    @SnapeBS @virginmedia Did they go down or just bad hit reg

  • cleggy1966
    Simon (@cleggy1966) reported

    @virginmedia Yes, and there is no issue showing