Virgin Media outages and service status in Thorpe St. Andrew, England

Problems in the last 24 hours in Thorpe St. Andrew, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thorpe St. Andrew, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thorpe St. Andrew, England

The most recent Virgin Media outage reports came from the following cities: Norwich.

City	Problem Type	Report Time
Norwich	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Thorpe St. Andrew, England

Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:

• 
  Cristina (@CRISTINAjj) reported 7 minutes ago from Thorpe St. Andrew, England

  @virginmedia Took me couple of calls, a new hub delivery today and now still no internet. And apparently I have an engineer coming this Friday. I am definitely closing my contract , not the only one who doesn’t have a service

• 
  Ceyda Aldemir-Down (@aldemirdown) reported 7 minutes ago from Norwich, England

  @virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪

• 
  Matt Carver (@mattyc96) reported 13 minutes ago from Long Stratton, England

  @virginmedia Any help on changing sky sports devices with virgin media the website the tv to site sends me to doesn’t work!!

• 
  Juliette (@juliettealicex) reported 17 minutes ago from Norwich, England

  @virginmedia please DM for help as I am having continued problems with the wifi that are just unacceptable

• 
  Tim (@sockformation) reported 18 minutes ago from Norwich, England

  @virginmedia I’m trying to install my broadband, but don’t have the right socket at home. I was told I wouldn’t need an engineer which is why I booked it in now. Also, my password isn’t working so I can’t do anything. Please help because at the moment I’ll be paying for nothing

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 27 minutes ago from Norwich, England

  @virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 27 minutes ago from Norwich, England

  @virginmedia @Virgin It’s fair to say we expect (much) better service than this

• 
  FussyDave (@FussyDave) reported 34 minutes ago from Norwich, England

  @virginmedia #bgt ruined by your outage. Please don't advertise how good your service is for at least 6 months 🖕🏻

• 
  Troy Balmayer (@TBTheReviewClub) reported 34 minutes ago from Norwich, England

  @TumbleweedBob @virginmedia Sorry to jump on your thread, but I'm also having issues with @virginmedia who are awful at customer service and I'd just like to cancel my contract. Tried to do this morning but webchat decided to end and I've heard nothing back.

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 35 minutes ago from Norwich, England

  @Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response

• 
  Emma Pells (@Pellsee) reported 36 minutes ago from Hellesdon, England

  Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 43 minutes ago from Norwich, England

  @virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network

• 
  Michael Noël Turner (@mmichael0) reported 46 minutes ago from Norwich, England

  @virginmedia my internet playing up again, not very good service from your company

• 
  ˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜ (@peartree_123) reported 48 minutes ago from Hellesdon, England

  @virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 49 minutes ago from Norwich, England

  4 days in and the Internet still isn’t working, very poor @virginmedia 👎

• 
  Nick De Wittenbach (@Nick47xxy) reported 51 minutes ago from Brundall, England

  @virginmedia Broadband down in NR13 4JB

• 
  Areej Alruwaili (@missrose0078) reported 52 minutes ago from Norwich, England

  @virginmedia Hi I tried to call the customer services, but no body answer me. My broadband doesn’t work and there is no signal for internet. I don’t know what’s the problem Can you help me plz as soon as possible 🙏🏻I have online meeting after two hours

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 53 minutes ago from Norwich, England

  @virginmedia Local service problems for 5 days. Surely would at least make the local news!

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 54 minutes ago from Norwich, England

  @virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease

• 
  Ron Luton-Brown 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RonofReepham) reported 54 minutes ago from Reepham, England

  @JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan (@DanMontgomery87) reported 4 minutes ago

  @virginmedia I’ve tried to use your online web chat to speak with a so called “agent” who didn’t respond for 5 minutes and used language that AI would use, if this is the kind of customer service you guys will be using then I’ll be looking to take my custom elsewhere

• 
  Will (@willmgreenhalgh) reported 5 minutes ago

  @virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything

• 
  Kate (@CallForCries) reported 8 minutes ago

  @virginmedia intermittent service for 24 hours.

• 
  Lisa (@LisaRacheal) reported 10 minutes ago

  Worst company ever @virginmedia They say the same thing over and over again instead of just sending an engineer to actually fix it. I don’t work for you, you take my money so provide the service

• 
  Stephen Old #FBPE (@StephenOld) reported 11 minutes ago

  @virginmedia When you upgraded my broadband line you told me to plug my phone into my router. I did that and it stopped working. Your customer service is useless and this tweet is staying public until YOU fix it.

• 
  TubzNetz (@TubzNetz) reported 12 minutes ago

  @virginmedia smart move switching from analogue to fibre landlines during business hours, causing broadband to reset, what retard in change control approved that in statement of work?

• 
  Sophie 🏳️‍🌈 (@FarrantSoph) reported 13 minutes ago

  @virginmedia really disappointed with the customer service I received today. Phoned to cancel my tv package (my contract ends in 41 days) I only require broadband. More in comments.. @Ofcom

• 
  David Byrne (@davidclbyrne) reported 14 minutes ago

  No work phone for 3 weeks, Over 20 calls to “Customer Service”, AI that doesn’t work, Technical support that doesn’t work, Incompetence at a level impossible to describe, And no call back since Monday. I’ve had same number for 32 years-until I went to @virginmedia

• 
  Virgin Media News (@VirginMediaNews) reported 16 minutes ago

  A man in his 20s has been arrested in connection with a shooting at a house in Co Galway during the August bank holiday weekend. A man was taken to hospital with non-life-threatening injuries after gunshots were reported at a residence in Dunlo, Ballinasloe on Monday 3rd August at around 3.15am.  Gardaí are appealing to anyone who was in the Cúlán Eiscir Riada area between 2.30am and 4am, and who may have witnessed the incident or has camera footage, to come forward. More on Virgin Media PLAY.

• 
  Emily Atkins (@bahallathegreat) reported 17 minutes ago

  @virginmedia It was taken up by a carpet fitter and never relayed it so angry at that and I never had anyone to look to see if everything was running ok