Virgin Media outages and service status in Costessey, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Costessey, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Costessey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Costessey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Costessey, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Internet | 9 days ago |
|
Norwich
|
Internet | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Costessey, England
Latest outage, problems and issue reports in Costessey and nearby locations:
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@NickCantle @virginmedia I know what you mean, they used to be reasonable but within the last year or so, there’s been a big change in their customer care, or lack of.
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⚒ Sarah ⚒ Mrs Bubbles ⚒ (@claretbubbles) reported from Norwich, England@virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia ... put through to multiple people, had to explain situation again, promised manager Paul would call me in 2 hrs, wasted Sunday waiting for the call which never came, followed up again in eve, on hold 40 mins, promised Paul would call and he never did.
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Mike Moore (@MikeMoore6) reported from Norwich, England@richardbranson Please take note: your Virgin Media customer service is a ******* shambles 👎
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Emma Pells (@Pellsee) reported from Hellesdon, EnglandVirgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@NickCantle @virginmedia Doesn’t make it right if they are taking my money and not providing the service tier I am paying for
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Stuart Brown (@virginwines_stu) reported from Sprowston, England@virginmedia having a bit of nightmare with box TiVo box turning off and rebooting randomly. Pleased help. My wife is close to killing me #helpmeobiwan
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Juliette (@juliettealicex) reported from Norwich, England@virginmedia Yeah tried that, says it should be working but the router is still not working
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Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@virginmedia No, nothing was resolved. I still wish to cancel my contract
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.
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James Pegg (@PeggJames) reported from Norwich, EnglandTrying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England4 days in and the Internet still isn’t working, very poor @virginmedia 👎
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Teresa Keenaghan (@teresak20) reported from Hellesdon, England@virginmedia down again #Hellesdon #NR6
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˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜ (@peartree_123) reported from Hellesdon, England@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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Jamie O'Brien 🤫🤓🤯 (@jamie_obrien) reported from Norwich, England@virginmedia what a crafty way of getting money. Charging £240 to disconnect as moving to property that you can't supply service to
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christopher pegg (@ChrisWolfSpirit) reported from Norwich, England@virginmedia Only was told that it was an earliest date they can do and that's it... I been asked if any more credit will help me while no Internet for three weeks until 8th July... Seems they refused
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Aaron (@Airc83) reported from Spixworth, England@bobbert_ @RTGraves @virginmedia Wow... this is appalling... I really do feel that the world doesn't care anymore. Went to a garden centre a few weeks back and the check out girl was on her phone with her back to me.. I **** you not. The manger was told.
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely ‘go forth’ with the screen shots etc. Would never, ever use @Virginmedia after that experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Caswell (@CaswellAdrian) reported@bmstewart2004 The same with Virgin Media a few months ago. If they hadn’t been so greedy they would still have a customer. I’ll never go back to a big corporation if there’s an alternative.
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Si Sutton (@SuttonSi) reported@virginmedia how **** are you to not have the red button not working on the first day of the football season.. #trash
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Scouse House Bouncy Music (@ScouseBouncy) reported@virginmedia This issue has been around for over 2 weeks, your CS staff are telling customers including staff members there is no issue and "just swap out to the stream boxes" which does not fix the problem! Between Virgin and @skytv there should be a months bill reimbursed for each issue!!
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𝕳𝖊𝖑𝖎𝖔𝖌𝖓𝖔𝖘𝖙𝖎𝖈 ✍ ☠️🏴☠️⚓ (@No008008) reported@Sargon_of_Akkad @pritipatel Happy cant get a resolution from virgin media because Kolkata exists day
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Nath (@NathOdell) reportedSky sports red button not working on @virginmedia. You guys are truly useless.
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Howard Freeman (@rwfc236) reported@virginmedia as usual Virgin media lets me down when I need it. Trying to watch the West Ham game and am in an impossible loop as my passkey is not recognised, it doesn’t actually show how or why and then the link does nothing. Pathetic as usual what a waste of money
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Liam B 🦉 (@Lbriggs88) reportedAbsolute joke @virginmedia red button not working for the matches🖕🏻
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Dai boy (@Daibish79) reportedthe red button on Virgin doesn't work on Sky Football. Only seen the first 10 seconds of the Swansea/Stoke game before it went off and it hasn't come back. @virginmedia
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Shaun Harding 𓅪 (@Sbaggieboy60) reported@virginmedia first day of the football season and red button not working…..brilliant I hope I’m going to get some kind of refund?
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VLP FinalTilt / Luke Squires (@TheFinalTilt) reportedSeriously **** @virginmedia