Virgin Media Outage Report in Brundall, Norfolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brundall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brundall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Brundall, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
Wi-fi | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brundall, England
Latest outage, problems and issue reports in Brundall and nearby locations:
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease
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˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜
(@peartree_123) reported
from
Hellesdon, England
@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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⚒ Sarah ⚒ Mrs Bubbles ⚒
(@claretbubbles) reported
from
Norwich, England
@virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia NR1 4BS if need to check, it’s not letting me report the problem
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Norwich, England
@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Local service problems for 5 days. Surely would at least make the local news!
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.
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gary thompson
(@garygts85) reported
from
Norwich, England
Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!
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Abbey 🌺
(@Skellzie7) reported
from
Norwich, England
Once again @virginmedia internet is down again 🙄 completely useless
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Michael Noël Turner
(@mmichael0) reported
from
Norwich, England
@virginmedia my internet playing up again, not very good service from your company
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response
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Kerry 👩🏻💻 Marketer
(@MM_Kerry) reported
from
Norwich, England
@virginmedia Yep, it’s so slow and unreliable
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia @Virgin It’s fair to say we expect (much) better service than this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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muhammad asad latif
(@masadlatif) reported
@virginmedia ohh my GOD save me , I am stressed and mentally exhausted by the service I am getting from you guys . No no one in the whole company wants to resolve the issue just happy to take money .
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Lyndsay
(@davis_watson) reported
@virginmedia have screwed me over! Application for mortgage with existing lender rejected due to a mistake in VM billing giving me a poor credit rating. This was also reported on @Moneybox on Saturday - be warned!!
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edd
(@Edduknow) reported
@virginmedia @virginmedia things seem back to normal, but I lost at least a full day service. I don't wish to call you phoneline and wait hours just to be cut off. I have tried to communicate on several occasions and have had no credible response. #virginmedia #poorservice
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Clarty81
(@Clarty81) reported
@virginmedia Not bein rude but i wont go on the website accept cookies or imprivate policies or add my email or anything else to receive spam annoying 3rd party harassment All the info i can give is there iv got to contact council over my cracked walls that was cracked jus more now
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Anthony Martin
(@Anthony40589503) reported
@virginmedia Hi, thank you for getting back to me. In all honesty it is no better. I have been continually resetting the hub and it doesn’t make much difference at all. I run a test and it shows that all is well but we continually get messages stating the internet speed is an issue
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richard spencer
(@mrspenceresq) reported
@virginmedia I don't have a fault reference but I can give you a complaint ref if you want? I don't see why the onus should be on me to provide a code that it's highly likely you claim to have fixed when there is obviously a major problem in the area, yet to continue to sign new customers up?
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DB13
(@davidb137) reported
@christinearund1 @virginmedia Useless service they have no idea all these kids who can’t home school shame on you virgin
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Ne
(@Mint_Steer) reported
Was passed to a supervisor, he spent a long time looking at the issue and said it was likely a virus and I should pay an fee for enhanced support there and then 😳 Do support staff receive commission or have a KPI measuring upsells @virginmedia?
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edd
(@Edduknow) reported
@virginmedia I have had the same issues as everyone else since summer last year. System service says there is no problem, when there clearly. You chat function never works, I am still waiting for a call back since December. I call you but I get cut off. How else do we get a response?
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Duncan
(@DuncanHarrop) reported
@virginmedia Thanks NL for the link, I know you’re trying That’s really not helpful. I’ve booked another engineer. I have to wait till the 18th which so frustrating!!! Why did virgin cancel the one scheduled for today? Thanks.