Virgin Media outages and service status in Sprowston, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sprowston, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 2:23 PM GMT+1.
- TV (75%)
- Internet (13%)
- Wi-fi (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sprowston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sprowston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sprowston, England
The most recent Virgin Media outage reports came from the following cities: Brundall, and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
TV | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Sprowston, England
Latest outage, problems and issue reports in Sprowston and nearby locations:
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Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England@virginmedia Took me couple of calls, a new hub delivery today and now still no internet. And apparently I have an engineer coming this Friday. I am definitely closing my contract , not the only one who doesn’t have a service
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Lady Laura (@LawaLaura) reported from Norwich, England@virginmedia Yup. We got an email saying you were switching us off and then switching it all back on again this evening. It’s a planned outage.
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, EnglandThe service I've had from @virginmedia has been absolutely awful! If I treated my customers this way I would be out of business. Complaint has been dragging on for 2 months now, with loads of empty promises. Now I'm being messed about with my broadband service not working ->
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stacia briggs (@womaninblack) reported from Norwich, England@virginmedia TV down in NR4 and the suggested reconnection date is December 29. Seems a long time? I’m aware no time is a good time for this to happen but Boxing Day is a REALLY bad time. Will this reflect in my (vast) bill?
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Matt Carver (@mattyc96) reported from Long Stratton, England@virginmedia Any help on changing sky sports devices with virgin media the website the tv to site sends me to doesn’t work!!
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Mike Moore (@MikeMoore6) reported from Norwich, England@richardbranson Please take note: your Virgin Media customer service is a ******* shambles 👎
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christopher pegg (@ChrisWolfSpirit) reported from Norwich, England@virginmedia I been in touch this morning and after being transfer twice from customer service then movers team and finally preinstall team then cuts off. Nothing easy for a deaf person to contact u guys, there no live chat anymore :( they refused to add more credit for No install
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England@virginmedia NR1 4BS if need to check, it’s not letting me report the problem
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England4 days in and the Internet still isn’t working, very poor @virginmedia 👎
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Nick De Wittenbach (@Nick47xxy) reported from Brundall, England@virginmedia Broadband down in NR13 4JB
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Jamie O'Brien 🤫🤓🤯 (@jamie_obrien) reported from Norwich, England@virginmedia what a crafty way of getting money. Charging £240 to disconnect as moving to property that you can't supply service to
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@virginmedia STILL no reply to the text I sent FOUR DAYS AGO! Can you tell me if you believe this to be acceptable customer service?!
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Ron Luton-Brown 🏳️🌈🏴🏴 (@RonofReepham) reported from Reepham, England@JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing
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Nick Murrell (@nick_murrell) reported from Norwich, England18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare
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Teresa Keenaghan (@teresak20) reported from Hellesdon, England@virginmedia down again #Hellesdon #NR6
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˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜ (@peartree_123) reported from Hellesdon, England@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
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John K (@JohnK83489203) reported from Norwich, England@virginmedia @ravaldhiren My bbc1 hd still not working
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely ‘go forth’ with the screen shots etc. Would never, ever use @Virginmedia after that experience.
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Aaron (@Airc83) reported from Spixworth, England@bobbert_ @RTGraves @virginmedia Wow... this is appalling... I really do feel that the world doesn't care anymore. Went to a garden centre a few weeks back and the check out girl was on her phone with her back to me.. I **** you not. The manger was told.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Erickson (@MaryEricks51284) reported@DanAaronTaylor @virginmedia had this exact problem and MeganCode fixed it.
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Darren Green (@darreng3007) reported@virginmedia Had a new box delivered and installed today, since installation all channels are unavailable with code 100:70 being shown on screen. Been waiting for a response since 2:15pm and still no contact from either the quoted phone number or web messaging system, very poor service.
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devske5 (@devske5) reported@virginmedia just did the 360 update - that was a bad idea wasn’t it ? We have no TV now, your phone line is useless as per. Can you help please?
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SRao (@leelamalur) reported@virginmedia No one to help and besides have charged a penalty for non- payment. Terrible service. Will find a way to get out of the contract.
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Teddy (@txddyrilxy) reported@virginmedia The **** you did in my area a few days ago has ****** my **** up… fix it.
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Drew Sheridan (@DrewSheridan1) reported@virginmedia My 75 year old mums tv not working according to your checker then is a internet issue which will not be repaired until the 18/05/26!. Totally unacceptable! 4 days with no tv or internet I thought you were the best out there clearly not. Be quick or will be cancelled
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tom (@DBposer) reported@O2 ever since you merged with @virginmedia your service is ******* shite, sort it out
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Anne Davis (@IHTP67) reported@Virgin @virginmedia can you please update customers on current outage ongoing for 48hrs. Parents cannot get through due to long wait times. This is an unacceptable situation. Please advise all customers regardless of whether they have been able to report it.
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Neil Hedge (@parkgateblade) reported@virginmedia Hi my virgin tv hasn’t worked for 8 hours I’ve rung the number and it says it’s a fault at your end and you’ve got engineers on it. Can I suggest getting new engineers it’s still not working #refundplease
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Ty Gould (@TyDGould) reported@virginmedia 24 hours now without TV. Any chance of a decent update as to what the outage is and when you expect to fix it. RG22 area