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Virgin Media

Virgin Media outages and service status in Spixworth, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Spixworth, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 2:23 PM GMT+1.
  • 75% TV (75%)
  • 13% Internet (13%)
  • 13% Wi-fi (13%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Spixworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Spixworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Virgin Media

Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Spixworth, England

The most recent Virgin Media outage reports came from the following cities: Brundall, and Norwich.

CityProblem TypeReport Time
Norwich TV 5 days ago

Nearby cities with recent reports

Norwich

6 recent signals

5 days ago
Brundall

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Spixworth, England

Latest outage, problems and issue reports in Spixworth and nearby locations:

  • SaintNickII
    ๐Ÿ’€๐Ÿ‘ฝ (@SaintNickII) reported from Norwich, England

    @virginmedia u can suck my ass ur wifi is shit

  • LaGodden
    Frances Godden (@LaGodden) reported from Norwich, England

    @virginmedia ... put through to multiple people, had to explain situation again, promised manager Paul would call me in 2 hrs, wasted Sunday waiting for the call which never came, followed up again in eve, on hold 40 mins, promised Paul would call and he never did.

  • thejpwphotos
    Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    The service I've had from @virginmedia has been absolutely awful! If I treated my customers this way I would be out of business. Complaint has been dragging on for 2 months now, with loads of empty promises. Now I'm being messed about with my broadband service not working ->

  • paulveness1974
    Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England

    @virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..

  • paulmmace
    Hello i'm Paul! (@paulmmace) reported from Norwich, England

    @virginmedia I just couldn't believe what I heard! As a very long customer of V/M I phoned them to see what they could do for me as I'm out of contract, basically he just said There's nothing he could offer me! apart from phone back in 10 days or so And see what's on offer then!

  • RonofReepham
    Ron Luton-Brown ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@RonofReepham) reported from Reepham, England

    @JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing

  • OJayHealth
    ๐•†๐•๐•๐•š๐•– ๐• ๐•„๐•’๐•ฅ๐•ฅ๐•™๐•–๐•จ๐•ค #KBF (@OJayHealth) reported from Norwich, England

    @virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.

  • LaGodden
    Frances Godden (@LaGodden) reported from Norwich, England

    @virginmedia It was. I called Sunday 1040, promised Paul would call me before 1320; he did not. That was nearly a week ago and Iโ€™ve had no contact, despite three follow-ups by me via phone, online complaint form submission x2 and this. Seriously unimpressed.

  • beccakate_
    Becca (@beccakate_) reported from Thorpe St. Andrew, England

    @virginmedia is there something wrong with your blueyonder mail service??? Nothing is sending. My dadโ€™s is also the same. Your website says youโ€™re doing work but emails shouldnโ€™t be affected yet clearly they are ๐Ÿค”๐Ÿ˜Ÿ

  • KevinStrange3
    Sir K Strange (@KevinStrange3) reported from Costessey, England

    @TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. youโ€™ve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot arenโ€™t I!! ๐Ÿคช

  • AndyCarolan
    Andy Carolan (@AndyCarolan) reported from Old Catton, England

    @NickCantle @virginmedia I know what you mean, they used to be reasonable but within the last year or so, thereโ€™s been a big change in their customer care, or lack of.

  • Skellzie7
    Abbey ๐ŸŒบ (@Skellzie7) reported from Norwich, England

    Once again @virginmedia internet is down again ๐Ÿ™„ completely useless

  • LaGodden
    Frances Godden (@LaGodden) reported from Norwich, England

    @virginmedia Iโ€™m a new customer. You agreed on 08/08 to add tv to phone/bb package for advertised rate of ยฃ33pcm. Bill arrived, charged ยฃ39pcm plus ยฃ84.95 unitemised additional charges, at no point did yr rep advise me of this. Tried calling yesterday, put on hold for nearly 2hrs...

  • BEAV1S96
    Beavis (@BEAV1S96) reported from Norwich, England

    @virginmedia You send me this crap all the time, and it never works, just accept the fact your WiFi/internet is complete dog shite

  • munkeystu
    Stu (munkeynutz80) Quantrill (@munkeystu) reported from Old Catton, England

    3 hrs till I was meant to try streaming but my internet has gone down !!! Hopefully virgin media can sort it ASAP!!!! Will keep you posted. #supportsmallstreamers #virginmedia

  • DrS_Reynolds
    Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @Just_Ranting2 @virginmedia @Virgin Weโ€™d just like someone who can solve problems to pick up the phone instead of passing on to another person who canโ€™t or wonโ€™t help. Iโ€™m currently texting someone who must be on Mars judging by the speed of response

  • DrS_Reynolds
    Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, canโ€™t work or run business. Help!

  • ChrisWolfSpirit
    christopher pegg (@ChrisWolfSpirit) reported from Norwich, England

    @virginmedia I been in touch this morning and after being transfer twice from customer service then movers team and finally preinstall team then cuts off. Nothing easy for a deaf person to contact u guys, there no live chat anymore :( they refused to add more credit for No install

  • DrS_Reynolds
    Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia I donโ€™t think you understand. We donโ€™t have any broadband. We can connect to the router but itโ€™s not connected to the network

  • OJayHealth
    ๐•†๐•๐•๐•š๐•– ๐• ๐•„๐•’๐•ฅ๐•ฅ๐•™๐•–๐•จ๐•ค #KBF (@OJayHealth) reported from Norwich, England

    @virginmedia NR1 4BS if need to check, itโ€™s not letting me report the problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanPsych_
    Jordan (@JordanPsych_) reported

    @virginmedia why am I still getting issues with your horrid internet? been almost 3 weeks and still no fix yet you're 'aware of the issues'

  • Merse2506
    John Mercer (@Merse2506) reported

    @virginmedia For ovr 1 week I have not had Netflix after my transfer. As the biggest Kylie fan if I miss it I will cancel my subscription to Virgin Media

  • LadyLucia05
    Lucia (@LadyLucia05) reported

    @virginmedia Definitely loss of 1GB broadband, my home security is not fully funcioning either, its just not good enough, Ypur estimated time of fix is Wednesday 20th by which time i will have its been down since Friday, I expect to be receiving a substantial discount on my bill.

  • Guyz20051
    Guyz2005 (@Guyz20051) reported

    @Benleo @virginmedia They were always awful , I said that to someone on a sales stand , his answer was , I hear this all of the time, good product, **** ๐Ÿ’ฉ company . 02 own it now .

  • _kerryking_
    kerry (@_kerryking_) reported

    @virginmedia new box installed and engineer on Saturday and still no luck, 3 boxes later and not able to access account to use the virgin tv - poor engineer has been so helpful but no luck with tv channels/apps! So so frustrating!

  • Rob_Green1
    Rob Green (@Rob_Green1) reported

    @Benleo @virginmedia Been there. Had similar service. Absolutely atrocious.

  • IHTP67
    Anne Davis (@IHTP67) reported

    @virginmedia Yes they have checked it and I have. As others have said when using it, it keeps showing "account not recognised". Finally they have an engineer coming out tomorrow. The lack of any substantive customer updates shows no regard for customers, take the money and done.

  • marash84
    mark ashmore (@marash84) reported

    @virginmedia TiVo 360 sort your start up issues you know itโ€™s in deep sleep mode and wonโ€™t wake up

  • tkly57
    Ted (@tkly57) reported

    @virginmedia I have had no TV since Thursday morning. Every year your prices go up above the rate of inflation and the is NO improvement in service. I have no reason to stay with Virgin Media.

  • SomeCockney
    Some Cockney Bloke (@SomeCockney) reported

    @Benleo @virginmedia They are truly awful. You wait until you try cancelling your contract. Then the fun really starts.