Virgin Media outages and service status in Spixworth, England

Problems in the last 24 hours in Spixworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Spixworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Spixworth, England

The most recent Virgin Media outage reports came from the following cities: Norwich.

City	Problem Type	Report Time
Norwich	Internet	4 days ago
Norwich	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Spixworth, England

Latest outage, problems and issue reports in Spixworth and nearby locations:

• 
  Sam Gravener (@Spr1718) reported 24 seconds ago from Norwich, England

  @BenJaneDavies @virginmedia Well this is the thing!! We had cancelled because we weren’t happy they couldn’t match the new customer offers for us. Retentions rang and beat the offer instead. Said would all be up today but have had issue after issue! They’re so incompetent

• 
  Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported 3 minutes ago from Brundall, England

  @virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..

• 
  James Jackaman (@jacko_1989) reported 5 minutes ago from Norwich, England

  @virginmedia yet again shocking customer service over the phone, asked to speak to a manager and the agent hung up on me. On the phone again and whoops, your agent keeps forgetting to put me on hold whilst he speaks to a manager and I can hear everything.This call is embarrassing

• 
  James Pegg (@PeggJames) reported 8 minutes ago from Norwich, England

  Trying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia

• 
  stacia briggs (@womaninblack) reported 9 minutes ago from Norwich, England

  @virginmedia TV down in NR4 and the suggested reconnection date is December 29. Seems a long time? I’m aware no time is a good time for this to happen but Boxing Day is a REALLY bad time. Will this reflect in my (vast) bill?

• 
  Jamie O'Brien 🤫🤓🤯 (@jamie_obrien) reported 10 minutes ago from Norwich, England

  @virginmedia what a crafty way of getting money. Charging £240 to disconnect as moving to property that you can't supply service to

• 
  Troy Balmayer (@TBTheReviewClub) reported 13 minutes ago from Norwich, England

  @virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.

• 
  Jacques (@FutJacques) reported 15 minutes ago from Norwich, England

  Virgin media are awful. Wi-Fi should’ve been installed on 19th of August, and the full installation has been pushed back to past November despite still paying for the Wi-Fi. Shocking.

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 15 minutes ago from Norwich, England

  @virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 17 minutes ago from Norwich, England

  @Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response

• 
  Ron Luton-Brown 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RonofReepham) reported 19 minutes ago from Reepham, England

  @JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing

• 
  Hello i'm Paul! (@paulmmace) reported 29 minutes ago from Norwich, England

  @virginmedia Hi thanks for your support! I've tried everything I can #exhausted just turned over to #BBC1 and the tv is acting normal it's just #ITV1 all other ITV channels work just as they should #strange #Samsung #virginmedia @ITV

• 
  Sir K Strange (@KevinStrange3) reported 31 minutes ago from Costessey, England

  @TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. you’ve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot aren’t I!! 🤪

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 31 minutes ago from Norwich, England

  @virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏

• 
  Wayne Dixon (@WayneDi51533240) reported 38 minutes ago from Norwich, England

  @virginmedia Most channels are back still having problems viewing a few of the HD channels.

• 
  Emma Pells (@Pellsee) reported 39 minutes ago from Hellesdon, England

  So fed up with @virginmedia , customer service is terrible! Been with them 15 years so fed up I’ve just cancelled!!

• 
  Areej Alruwaili (@missrose0078) reported 43 minutes ago from Norwich, England

  @virginmedia Hi I tried to call the customer services, but no body answer me. My broadband doesn’t work and there is no signal for internet. I don’t know what’s the problem Can you help me plz as soon as possible 🙏🏻I have online meeting after two hours

• 
  christopher pegg (@ChrisWolfSpirit) reported 45 minutes ago from Norwich, England

  @virginmedia Only was told that it was an earliest date they can do and that's it... I been asked if any more credit will help me while no Internet for three weeks until 8th July... Seems they refused

• 
  Andy Carolan (@AndyCarolan) reported 49 minutes ago from Old Catton, England

  @NickCantle @virginmedia I know what you mean, they used to be reasonable but within the last year or so, there’s been a big change in their customer care, or lack of.

• 
  Frances Godden (@LaGodden) reported 50 minutes ago from Norwich, England

  @virginmedia No, you never gave me one. Just an automated email and then via Resolver RES8137564. Agent yesterday promised me Paul would call me before 4pm. She said my complaint had been closed in error as a duplicate but you’ve never attempted contact despite it being over 3 weeks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oracle (@biggle1908) reported 5 minutes ago

  Looking for some advice lovely people. For twenty something years I have had broadband from BT and TV from Sky. Sky’s renewal is coming in at over £100 per month and am currently paying £62 for BT which is now painfully slow. I have been looking at Virgin Media for both and this gives me a saving of around £70 per month for much faster broadband. What are people’s experiences with Virgin Media. Thanks in advance.

• 
  Chris Ross (@Chris_Ross95) reported 9 minutes ago

  @Starlink Sorry but much rather stick with @virginmedia They've never done me wrong. They rarely go down AND I'm getting faster speeds at less price than your top package.

• 
  Tommy Fitz (@blugun) reported 9 minutes ago

  @virginmedia down again, 2nd time in two days🙄🙄🙄

• 
  Matt ⚡️ (@MattOfTheSouth) reported 11 minutes ago

  @virginmedia any reason why I can't get gig2 as a gig1 customer? Is it only available to new customers? Ridiculous if so. Postcode checker says it's available on my postcode if I was to order a new package?

• 
  Darc Knight (@DarcKni68649817) reported 13 minutes ago

  @Markford64LUFC @virginmedia If you care to look means they should reap people of? From 85 to 254? What kind of stupid and ignorant statement is that? Do you and everybody else have the same life problems or situations? You must be smarter than people who compiled that data. Nextttt man

• 
  Greg Cunnington (@Yuzi87) reported 15 minutes ago

  @virginmedia You gave me no other option but to pay £68 a month while a new customer will pay less than me forever.

• 
  Kingfayvoor 💜 (@kingfayvoor) reported 16 minutes ago

  @Morris_Monye And virgin media would even want to compensate you when they have network issues, Infact you will be informed ahead

• 
  Rapidlygreying (@rapidlygreying) reported 23 minutes ago

  @virginmedia @D4N7O Not working in swansea

• 
  Andy Wright (@ncfcandywright) reported 23 minutes ago

  @virginmedia why does my online account have a button telling me to look at my renewal offers but when I click on it I get 'customer exclusion' in the address bar and get told to call? 70ish days until my contract ends

• 
  Footy (@Footy1492) reported 24 minutes ago

  @unspeakable28 And virgin media news shuts down at weekends and bank holidays.