Virgin Media

Virgin Media Outage Report in Spixworth, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Spixworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Spixworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Spixworth, Norfolk, England 12/11/2024 15:35

December 11: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Spixworth, Norfolk, England

The most recent Virgin Media outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Total Blackout
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Spixworth, England

Latest outage, problems and issue reports in Spixworth and nearby locations:

  • garygts85 gary thompson (@garygts85) reported from Norwich, England

    Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband

  • claretbubbles ⚒ Sarah ⚒ Mrs Bubbles ⚒ (@claretbubbles) reported from Norwich, England

    @virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network

  • OJayHealth 𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England

    @virginmedia NR1 4BS if need to check, it’s not letting me report the problem

  • Tall2D Mark Standbrook (@Tall2D) reported from Norwich, England

    Three years with @virginmedia involved runaway price hikes, terrible customer service and promises of higher speeds that never materialised.

  • peartree_123 ˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜ (@peartree_123) reported from Hellesdon, England

    @virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.

  • OJayHealth 𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England

    @virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen

  • TBTheReviewClub Troy Balmayer (@TBTheReviewClub) reported from Norwich, England

    @virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.

  • mmichael0 Michael Noël Turner (@mmichael0) reported from Norwich, England

    @virginmedia my internet playing up again, not very good service from your company

  • mezzaninedoor Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Norwich, England

    @virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur

  • OJayHealth 𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England

    @virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!

  • Skellzie7 Abbey 🌺 (@Skellzie7) reported from Norwich, England

    Once again @virginmedia internet is down again 🙄 completely useless

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia @Virgin It’s fair to say we expect (much) better service than this

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia Local service problems for 5 days. Surely would at least make the local news!

  • MM_Kerry Kerry 👩🏻‍💻 Marketer (@MM_Kerry) reported from Norwich, England

    @virginmedia Yep, it’s so slow and unreliable

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alfieboy85 Danny (@alfieboy85) reported

    @virginmedia Just that someone would attend to sort the issue I'm not sure that happened.

  • pressfuturist Alastair Horne (@pressfuturist) reported

    Virgin Media down for the second time in five days and I’m less sanguine about it this time. Rebooting to see if that’ll fix it. @virginmedia

  • ThePiGent ThePiGent (@ThePiGent) reported

    @virginmedia Customer service said they wouldn’t want to make promises they can’t keep... Construction on 23rd June, install not until 30th. I think you need to pay one of your team overtime to get here on the 24th at the least, don’t you? I was promised the install was tmrw after 1st delay…

  • iucounu iucounu (@iucounu) reported

    @pressfuturist @virginmedia Yeah I just switched back to Sky. They offered me various deals to stay but they couldn’t offer me a ‘the internet stops randomly going down once a month’ option

  • richproduce89 Richard Dean (@richproduce89) reported

    @virginmedia Hi, we are on the "M100 Fibre Broadband" package, the down speed is fine today, its the upload, 0.45Mbps is ridiculous.

  • mansamus19 🤘🏿@ntl£r (@mansamus19) reported

    @virginmedia My service is meant to end by 16th of june. Which meant my bill of £30 will go up to £91 going forward but because the bill comes out in advance, the charges reflected on my latest bill. So i opted to cancel the contract but turns out there is a 30day period i have to pay for

  • Neill771 Mark Neill (@Neill771) reported

    @virginmedia hi, I have checked the service status and it’s all looks good. I would stress that it always says that and our service has been dreadful for weeks.

  • andyyoung2 Andyy 🇪🇺 (@andyyoung2) reported from Wandsworth, England

    Hi @virginmedia - can you tell me why you’re advertising on GB News platform of hate please? If you continue I’ll need to cancel my contract. Thanks.

  • Joshyyy2014 Joshua Robinson (@Joshyyy2014) reported

    Spent my whole lunch trying to get hold of @virginmedia who have joined up with @TheO2 - what an atrocious service.

  • PaperGoblin WildAnnie (@PaperGoblin) reported

    @virginmedia This issue I had was the internet going down because you were upgrading the network in the middle of my live stream. It wasn't an outage. I received no letterbox drop notification.