Virgin Media Outage Report in Spixworth, Norfolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Spixworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Spixworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Spixworth, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
TV | 11 days ago |
|
Norwich
|
Wi-fi | 21 days ago |
|
Norwich
|
Internet | 24 days ago |
|
Norwich
|
TV | 26 days ago |
|
Norwich
|
Total Blackout | 1 month ago |
|
Norwich
|
TV | 1 month ago |
Community Discussion
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Virgin Media Issues Reports Near Spixworth, England
Latest outage, problems and issue reports in Spixworth and nearby locations:
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England4 days in and the Internet still isn’t working, very poor @virginmedia 👎
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Areej Alruwaili (@missrose0078) reported from Norwich, England@virginmedia Hi I tried to call the customer services, but no body answer me. My broadband doesn’t work and there is no signal for internet. I don’t know what’s the problem Can you help me plz as soon as possible 🙏🏻I have online meeting after two hours
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Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@TumbleweedBob @virginmedia Sorry to jump on your thread, but I'm also having issues with @virginmedia who are awful at customer service and I'd just like to cancel my contract. Tried to do this morning but webchat decided to end and I've heard nothing back.
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@virginmedia Yes, the speeds are making out at about 94mbps… I used to get up to about 240Mbps. If for some reason those speeds are no longer possible, how about my service plan being changed to reflect this?
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Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England@virginmedia Took me couple of calls, a new hub delivery today and now still no internet. And apparently I have an engineer coming this Friday. I am definitely closing my contract , not the only one who doesn’t have a service
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@NickCantle @virginmedia Doesn’t make it right if they are taking my money and not providing the service tier I am paying for
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@NickCantle @virginmedia I know what you mean, they used to be reasonable but within the last year or so, there’s been a big change in their customer care, or lack of.
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尺ㄖ乃 (@robbuhler) reported from Norwich, England@virginmedia evening, we have phoned once today re; activating WiFi hub, however it’s flashed all day. We reset but still flashing hours later, and now can’t get through on phone to activate new WiFi box. Any help at all? Been on hold for an hour now, no WiFi for 2 days.
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Becca (@beccakate_) reported from Thorpe St. Andrew, England@virginmedia is there something wrong with your blueyonder mail service??? Nothing is sending. My dad’s is also the same. Your website says you’re doing work but emails shouldn’t be affected yet clearly they are 🤔😟
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Vanessa Make-Up (@spmubyvanessa) reported from Hellesdon, England@Virgin @virginmedia Trying to sort out a new iPhone 11 Pro Max & pods with Virgin online but having problems, order no: 100000925539457 please help!
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Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@virginmedia No, nothing was resolved. I still wish to cancel my contract
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James Pegg (@PeggJames) reported from Norwich, EnglandTrying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
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Andy Carolan (@AndyCarolan) reported from Old Catton, England@virginmedia STILL no reply to the text I sent FOUR DAYS AGO! Can you tell me if you believe this to be acceptable customer service?!
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Emma Pells (@Pellsee) reported from Hellesdon, EnglandVirgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere
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Ron Luton-Brown 🏳️🌈🏴🏴 (@RonofReepham) reported from Reepham, England@JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing
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Abi (@AbiMuddiman) reported from Norwich, England@virginmedia my WiFi keeps dropping out, can’t sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi
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Ceyda Aldemir-Down (@aldemirdown) reported from Norwich, England@virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Name cannot be blank. (@TheOnlyRobmdk) reported@virginmedia you've doubled my bill for no reason at all, I've not upgraded my package and your service is crap. Internet is down again.
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OJ Pimpson (@Papi85799379) reported@virginmedia I spoke to someone on the phone and asked the to escalate BUT they told me to wait until the outage is sorted because allegedly if I raise the complaint now it will be closed as the issue is the outage???
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DanielS_MediaTechAnalyst (@DanielSMediaTe1) reported@virginmedia your service has been to put it VERY nice wanting of late. My wife and I like many others are working from home and you've been unable to sort the issue? This is not good enough.
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David B (@butters97) reported@virginmedia 1st engineer appointment on Monday which is a long time to wait when I pay for a service and don’t have it! I’d understand if it was just one service but it’s all three, Tv, Broadband and phone.
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me (@godisfake989) reported@virginmedia has the WORST System even sing in to the app then sign in to again to pay it’s a joke
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Hayley Davis (@HayleyDavis1997) reportedYay @virginmedia down all night, restarted multiple times and have not worked but yet it says services are all fine in my area…clearly not
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Karishma Anand (@KarAna256) reported@virginmedia So which one is it for SW18 - is there a problem or is there no problem?
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David B (@butters97) reported@virginmedia Don’t understand when I phoned it says there is a problem and on website it says it’s okay. This happened a day after I get my bolt updates with being with 02
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Iosif Popa (@iosifica11) reported@virginmedia Hi there! I'd like to cancel my Direct Debit for now. What I should do for that?
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David B (@butters97) reported@virginmedia Says my hub is not connected properly! It is I reset it and it’s flashing green. All service was lost yesterday morning. I rang virgin and it said sorry for intermittent service and do I want text updates however on you service checker it said everything is okay. Obviously not!!