Virgin Media Outage Report in Wymondham, Norfolk, England

Problems in the last 24 hours in Wymondham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wymondham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wymondham, England

The most recent Virgin Media outage reports came from the following cities: Norwich.

City	Problem Type	Report Time
Norwich	TV	11 days ago
Norwich	Wi-fi	21 days ago
Norwich	Internet	24 days ago
Norwich	TV	26 days ago
Norwich	Total Blackout	1 month ago
Norwich	TV	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wymondham, England

Latest outage, problems and issue reports in Wymondham and nearby locations:

• 
  ˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜ (@peartree_123) reported 3 minutes ago from Hellesdon, England

  @virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.

• 
  gary thompson (@garygts85) reported 5 minutes ago from Norwich, England

  Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband

• 
  Becca (@beccakate_) reported 6 minutes ago from Thorpe St. Andrew, England

  @virginmedia is there something wrong with your blueyonder mail service??? Nothing is sending. My dad’s is also the same. Your website says you’re doing work but emails shouldn’t be affected yet clearly they are 🤔😟

• 
  Kerry 👩🏻‍💻 Marketer (@MM_Kerry) reported 9 minutes ago from Norwich, England

  @virginmedia Yep, it’s so slow and unreliable

• 
  Troy Balmayer (@TBTheReviewClub) reported 10 minutes ago from Norwich, England

  @TumbleweedBob @virginmedia Sorry to jump on your thread, but I'm also having issues with @virginmedia who are awful at customer service and I'd just like to cancel my contract. Tried to do this morning but webchat decided to end and I've heard nothing back.

• 
  Andy Carolan (@AndyCarolan) reported 12 minutes ago from Old Catton, England

  @virginmedia Yes, the speeds are making out at about 94mbps… I used to get up to about 240Mbps. If for some reason those speeds are no longer possible, how about my service plan being changed to reflect this?

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 16 minutes ago from Norwich, England

  @virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 16 minutes ago from Norwich, England

  4 days in and the Internet still isn’t working, very poor @virginmedia 👎

• 
  Andy Carolan (@AndyCarolan) reported 18 minutes ago from Old Catton, England

  @NickCantle @virginmedia Doesn’t make it right if they are taking my money and not providing the service tier I am paying for

• 
  Michael Noël Turner (@mmichael0) reported 22 minutes ago from Norwich, England

  @virginmedia my internet playing up again, not very good service from your company

• 
  Emma Pells (@Pellsee) reported 23 minutes ago from Hellesdon, England

  Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere

• 
  Andy Carolan (@AndyCarolan) reported 23 minutes ago from Old Catton, England

  @NickCantle @virginmedia I know what you mean, they used to be reasonable but within the last year or so, there’s been a big change in their customer care, or lack of.

• 
  Abbey 🌺 (@Skellzie7) reported 24 minutes ago from Norwich, England

  Once again @virginmedia internet is down again 🙄 completely useless

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 25 minutes ago from Norwich, England

  @virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J

• 
  Andy Carolan (@AndyCarolan) reported 30 minutes ago from Old Catton, England

  @virginmedia STILL no reply to the text I sent FOUR DAYS AGO! Can you tell me if you believe this to be acceptable customer service?!

• 
  Troy Balmayer (@TBTheReviewClub) reported 35 minutes ago from Norwich, England

  @virginmedia No, nothing was resolved. I still wish to cancel my contract

• 
  Troy Balmayer (@TBTheReviewClub) reported 37 minutes ago from Norwich, England

  @virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.

• 
  𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported 44 minutes ago from Norwich, England

  @virginmedia NR1 4BS if need to check, it’s not letting me report the problem

• 
  Ceyda Aldemir-Down (@aldemirdown) reported 47 minutes ago from Norwich, England

  @virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪

• 
  𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported 55 minutes ago from Norwich, England

  @virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Name cannot be blank. (@TheOnlyRobmdk) reported 9 minutes ago

  @virginmedia you've doubled my bill for no reason at all, I've not upgraded my package and your service is crap. Internet is down again.

• 
  OJ Pimpson (@Papi85799379) reported 13 minutes ago

  @virginmedia I spoke to someone on the phone and asked the to escalate BUT they told me to wait until the outage is sorted because allegedly if I raise the complaint now it will be closed as the issue is the outage???

• 
  DanielS_MediaTechAnalyst (@DanielSMediaTe1) reported 13 minutes ago

  @virginmedia your service has been to put it VERY nice wanting of late. My wife and I like many others are working from home and you've been unable to sort the issue? This is not good enough.

• 
  David B (@butters97) reported 13 minutes ago

  @virginmedia 1st engineer appointment on Monday which is a long time to wait when I pay for a service and don’t have it! I’d understand if it was just one service but it’s all three, Tv, Broadband and phone.

• 
  me (@godisfake989) reported 14 minutes ago

  @virginmedia has the WORST System even sing in to the app then sign in to again to pay it’s a joke

• 
  Hayley Davis (@HayleyDavis1997) reported 18 minutes ago

  Yay @virginmedia down all night, restarted multiple times and have not worked but yet it says services are all fine in my area…clearly not

• 
  Karishma Anand (@KarAna256) reported 21 minutes ago

  @virginmedia So which one is it for SW18 - is there a problem or is there no problem?

• 
  David B (@butters97) reported 22 minutes ago

  @virginmedia Don’t understand when I phoned it says there is a problem and on website it says it’s okay. This happened a day after I get my bolt updates with being with 02

• 
  Iosif Popa (@iosifica11) reported 23 minutes ago

  @virginmedia Hi there! I'd like to cancel my Direct Debit for now. What I should do for that?

• 
  David B (@butters97) reported 23 minutes ago

  @virginmedia Says my hub is not connected properly! It is I reset it and it’s flashing green. All service was lost yesterday morning. I rang virgin and it said sorry for intermittent service and do I want text updates however on you service checker it said everything is okay. Obviously not!!