Virgin Media Outage Report in Long Stratton, Norfolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Long Stratton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Long Stratton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Long Stratton, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich and Long Stratton.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
TV | |
| Norwich |
Wi-fi | |
| Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
Total Blackout | |
| Norwich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Long Stratton, England
Latest outage, problems and issue reports in Long Stratton and nearby locations:
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Becca
(@beccakate_) reported
from
Thorpe St. Andrew, England
@virginmedia is there something wrong with your blueyonder mail service??? Nothing is sending. My dad’s is also the same. Your website says you’re doing work but emails shouldn’t be affected yet clearly they are 🤔😟
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Sam Gravener
(@Spr1718) reported
from
Norwich, England
@virginmedia Media service. We had cancelled and got a call Tuesday offering us a better deal, to be activated today. Rang earlier and spent nearly 50 minutes on the phone with a great woman who went through our new package which for some reason hadn’t been auctioned.
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Cristina
(@CRISTINAjj) reported
from
Thorpe St. Andrew, England
@virginmedia Took me couple of calls, a new hub delivery today and now still no internet. And apparently I have an engineer coming this Friday. I am definitely closing my contract , not the only one who doesn’t have a service
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@TumbleweedBob @virginmedia Sorry to jump on your thread, but I'm also having issues with @virginmedia who are awful at customer service and I'd just like to cancel my contract. Tried to do this morning but webchat decided to end and I've heard nothing back.
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Ceyda Aldemir-Down
(@aldemirdown) reported
from
Norwich, England
@virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia No, nothing was resolved. I still wish to cancel my contract
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Sam Gravener
(@Spr1718) reported
from
Norwich, England
@BenJaneDavies @virginmedia Well this is the thing!! We had cancelled because we weren’t happy they couldn’t match the new customer offers for us. Retentions rang and beat the offer instead. Said would all be up today but have had issue after issue! They’re so incompetent
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
4 days in and the Internet still isn’t working, very poor @virginmedia 👎
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💀👽
(@SaintNickII) reported
from
Norwich, England
@virginmedia u can suck my ass ur wifi is shit
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James Pegg
(@PeggJames) reported
from
Norwich, England
Trying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia
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Kerry 👩🏻💻 Marketer
(@MM_Kerry) reported
from
Norwich, England
@virginmedia Yep, it’s so slow and unreliable
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尺ㄖ乃
(@robbuhler) reported
from
Norwich, England
@virginmedia evening, we have phoned once today re; activating WiFi hub, however it’s flashed all day. We reset but still flashing hours later, and now can’t get through on phone to activate new WiFi box. Any help at all? Been on hold for an hour now, no WiFi for 2 days.
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia NR1 4BS if need to check, it’s not letting me report the problem
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👉Alan Tinkler👈
(@AlanTinkler) reported
from
Thorpe St. Andrew, England
@virginmedia trying to get a new remote for V6 box.Been through all the online stuff and now all through the 📞 'Customer Service' process and have decided to hang up after being on hold for 10 mins. About 45 mins of my morning wasted. How difficult can you make it!
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
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Abi
(@AbiMuddiman) reported
from
Norwich, England
@virginmedia my WiFi keeps dropping out, can’t sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi
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Areej Alruwaili
(@missrose0078) reported
from
Norwich, England
@virginmedia Hi I tried to call the customer services, but no body answer me. My broadband doesn’t work and there is no signal for internet. I don’t know what’s the problem Can you help me plz as soon as possible 🙏🏻I have online meeting after two hours
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ali C
(@Spaghetles) reported
@virginmedia I’d like my money back please for this fury fight, you knew there was an issue before I paid for it. How do I claim a refund. I wanted to watch the undercard.
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Corinna
(@Corinna11x) reported
@virginmedia Paid for fury fight and we just have a blank screen. Have reset Internet and TV unit, no joy. When will you have a fix for this?
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Karl Lewis
(@KarlLew93088452) reported
@AdamHewitt19 @virginmedia Mate your never get it to work though that box anyway😢need to update that bad boy to a tv360
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Marc WHUFC
(@marc_whufc) reported
@virginmedia What is going on? Just bought the ppv and got a blank screen. Come on to social media and everyone seems to have the same problem. Please help!
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Ella
(@Damerella) reported
Hi @virginmedia, will you be refunding customers the £25 paid for the boxing tonight considering your streaming service isn’t working? #FuryWhyte #virginmedia
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Gavin Horner
(@gav279) reported
@virginmedia paid £25 for boxing for a blank screen let down again cheers 👍
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CREDIT OUT NOW IN THE PINNED TWEET
(@Ty_Sleepz) reported
@virginmedia when you gonna fix this PPV mek me waste my monies
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Jane James 🇵🇸 #GTTO
(@TheJaneJames) reported
@LesterGeorgia They really are crap aren't they? I'd already got Sky starting next Weds so byebye #virginmedia
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Andy
(@and0b) reported
@Hopperz1980 @virginmedia I gave mine a min after powering off before selecting the fight , virgins support for this issue has been useless
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Paul Mullins
(@Paulmufc1999) reported
@and0b @virginmedia Still not working for me. Haven’t even got a live event to click on now