Virgin Media outages and service status in Long Stratton, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Long Stratton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 7, 3:29 PM GMT+1.
- Internet (50%)
- Wi-fi (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Long Stratton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Long Stratton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Long Stratton, England
The most recent Virgin Media outage reports came from the following cities: Norwich, Brundall, and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Wi-fi | 7 days ago |
|
Norwich
|
Internet | 11 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Long Stratton, England
Latest outage, problems and issue reports in Long Stratton and nearby locations:
-
Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, EnglandHow easy is it to pair a new Virgin Media remote to a TIVo box? My current remote is not working very well anymore so I've ordered a new one and now I'm panicking. (YES I've changed the batteries/checked the sensors etc)
-
FussyDave (@FussyDave) reported from Norwich, England@virginmedia #bgt ruined by your outage. Please don't advertise how good your service is for at least 6 months 🖕🏻
-
Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia @Virgin It’s fair to say we expect (much) better service than this
-
Frances Godden (@LaGodden) reported from Norwich, England@virginmedia ... put through to multiple people, had to explain situation again, promised manager Paul would call me in 2 hrs, wasted Sunday waiting for the call which never came, followed up again in eve, on hold 40 mins, promised Paul would call and he never did.
-
Jon P Watson Photography (@thejpwphotos) reported from Norwich, England@virginmedia Complaint - package price is wrong and everyone keeps promising to sort, but still haven't. Broadband - keeps dropping out. When issue occured last time router swap fixed it. I need an engineer to come out and fix today but nobody can help.
-
Chris Greenfield (@chris_greenf) reported from Wymondham, England@TeaKayB @virginmedia My son endured similar circle of hell cancelling his account with them when the Uni’s shut down in person teaching and he returned home. Have numerous screenshots of hr long waiting. In the end, he cancelled his direct debit and complained to Trading Standards.
-
⚒ Sarah ⚒ Mrs Bubbles ⚒ (@claretbubbles) reported from Norwich, England@virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.
-
Chris Greenfield (@chris_greenf) reported from Wymondham, England@TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely ‘go forth’ with the screen shots etc. Would never, ever use @Virginmedia after that experience.
-
Ash Ashman (@thomasashman64) reported from Norwich, England@jongaunt @virginmedia They keep not taking my direct debit out then charge me for not paying .. their customer service is appalling no one speaks good English.. in rented accommodation so cant change provider
-
尺ㄖ乃 (@robbuhler) reported from Norwich, England@virginmedia evening, we have phoned once today re; activating WiFi hub, however it’s flashed all day. We reset but still flashing hours later, and now can’t get through on phone to activate new WiFi box. Any help at all? Been on hold for an hour now, no WiFi for 2 days.
-
Jon P Watson Photography (@thejpwphotos) reported from Norwich, England@virginmedia But no TV service for another 2 days. Not acceptable, and this is being paid for. No offer to even send a quick install box I can do myself.
-
Jamie O'Brien 🤫🤓🤯 (@jamie_obrien) reported from Norwich, England@virginmedia what a crafty way of getting money. Charging £240 to disconnect as moving to property that you can't supply service to
-
gary thompson (@garygts85) reported from Norwich, EnglandOh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
-
Juliette (@juliettealicex) reported from Norwich, England@virginmedia Yeah tried that, says it should be working but the router is still not working
-
Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
-
Sir K Strange (@KevinStrange3) reported from Costessey, England@TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. you’ve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot aren’t I!! 🤪
-
Frances Godden (@LaGodden) reported from Norwich, England@virginmedia It was. I called Sunday 1040, promised Paul would call me before 1320; he did not. That was nearly a week ago and I’ve had no contact, despite three follow-ups by me via phone, online complaint form submission x2 and this. Seriously unimpressed.
-
Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
-
Mike Moore (@MikeMoore6) reported from Norwich, England@richardbranson Please take note: your Virgin Media customer service is a ******* shambles 👎
-
Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England4 days in and the Internet still isn’t working, very poor @virginmedia 👎
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mo2 (@ImaginaryCard) reportedHello @virginmedia the Internet has been down since 7.30am and I haven't been able to register a loss of service on your website. Wtf
-
Johnald McDicko (@McDickotheRed) reported@virginmedia @bazzaclem Baz - save yourself the hassle. Just be an introductory customer for someone else. Easy
-
jose serratos (@zero405) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Ultra_View03 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies @8k_Ultra_View03
-
Jim Harrigan (@Bloodrave1984) reported@virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service. BB8 postcode
-
OfficialJohnHarrison AWMM 3838 (@jph1962) reported@virginmedia system down since last night. Unplugged cables etc - can you advise please I live in NG12 4DB
-
ChildrensBookSequels - Sarah Corcoran (@ChiBkSequels) reported@virginmedia Using webchat this morning and you've cut me off again! First from chat and now internet not working. Appalling service. All I want is the pods to go with my new router. Can't connect new router without the pods, as old pods/ boosters won't work with this router.
-
Gary (@garyjdale) reported@virginmedia Good Morning, can I speak to someone about my internet please? I have no service at present. It says there’s a fault in my area but nothing about a total loss of service 🤔
-
Jacqson (@JacquelineCabl9) reported from Spelthorne District, England@virginmedia How do I cancel without more incurred costs and wasted time
-
Shye Ahmed (@shyeahmed) reported@virginmedia I have been trying to contact VM since Thursday to sort out contract. Waited on the phone 2+ hours and got disconnected. Then spoke to someone saying they have technical issues. Now my bill has been issued at a higher price because I cant get through to you 😡
-
@bling_pot (@bling_pot) reported@virginmedia Can you explain how you can even justify increasing your broadband service to over double for a single household who limits what they use WiFi for?!