Virgin Media Outage Report in Portstewart, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portstewart, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portstewart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Portstewart, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Coleraine.
| City | Problem Type | Report Time |
|---|---|---|
 Coleraine |
TV | |
| Coleraine |
TV | |
| Coleraine |
Internet | |
| Ballymoney |
Internet | |
| Coleraine |
Internet | |
| Coleraine |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portstewart, Northern Ireland
Latest outage, problems and issue reports in Portstewart and nearby locations:
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Ross Nicholl
(@ro55nicholl) reported
from
Coleraine, Northern Ireland
@virginmedia @davy_gallagher Are these people for real David “Please keep US!!! up-to date” 😡 Can we bring back That’s Life! In the words of Esther Rantzen “If you know of any companies with a worst customer service than VM please get in touch? I’d be gobsmacked if there are? #beyondajoke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Harrison
(@JNH77) reported
@CllrAMalloy @virginmedia Yes I am. I have issues with it every day though so nothing new
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Andrew Malloy #HandsFaceSpaceFreshAir
(@CllrAMalloy) reported
@virginmedia Did that, no issues reported, had me rebooting my model several times, but whole street seems to be off
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Steve Clegg
(@SRC62) reported
@adamberry @virginmedia Funny old thing....I’ve been experiencing hit and miss reliability for QUITE some time. Slow speeds, WiFi connection but NO speed, WiFi connections being dropped reverting to 4G, regular buffering when streaming, not being able to connect. @virginmedia we will sort it..repeat!
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LiquidMynx
(@liquidmynx) reported
@virginmedia The internet has gone off twice today, and I have had to restart my hub both times. How can I make a complaint please?
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tony
(@brooklands911) reported
@virginmedia Like talking too a brick wall here , why not just say we don't care a **** ,nothing going too get done and you ducked as you tied into a contract, only company thats you can't talk to the complaints team ,and write too them but won't get a reply
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rob newcombe
(@spongerobnukem) reported
@virginmedia Rather speak to a person than explain all here. In a nutshell, two boosters being replaced with one wifi pod but now signal really poor is parts of the house.
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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James Harrison
(@JNH77) reported
@virginmedia Wifi has been down most of the day again. I sent a text to the number you gave me. Still waiting. And yet you happily take money off me each month for a service you aren’t providing. Can you see how ridiculous this is?
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Stu
(@SAnderson78uk) reported
@virginmedia @adamberry I have been having trouble with my Wifi for ages. For the last few weeks the signal has become poor and rarely works upstairs. The name of the hub changed to '1' and then I reset it. Name changed back but still poor intermittent service. Tried calling and e-mailed....nothing
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Harry Staniforth
(@HarryStani) reported
@virginmedia Yes, I understand the concept but all other companies I have dealt with refunded via direct debit - VM making it as difficult as possible for the customer to get their money back through misinformation and poor systems. I certainly wouldn’t be allowed to take 45 days to pay.