Virgin Media Outage Report in Portpatrick, Dumfries and Galloway, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portpatrick, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portpatrick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liz McEwan
(@BizzMcewan) reported
@virginmedia Phoning doesn't help as they ask for the password - that hasn't been set up!!
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line
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Andrea Padgeon
(@padge441) reported
@virginmedia why is your customer service so poor? Have had several contacts and all have ended terribly
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Badger Marsh
(@BadgePunk) reported
@virginmedia why do you keep on advertising better, fast connection yet you cannot fix mine? This week alone we've had to reset our server every day just to use our WiFi. Worst customer services ever. All they want to do is make me spend more money & still they say 2g is ok
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Preetpal Singh
(@pskukal) reported
@virginmedia @Schuelel i got a virgin broadband connection (TW15) with expectations of high internet speed. Current issues are: 1) 200mbps issues plan- get only 15mbps download speed since last 4 months. 2) Been overcharged every month. Can someone help? @richardbranson
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Nolan Wilde
(@nolsw) reported
@virginmedia Broadband down in ME17. Have reset box but no use
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Edmund R. R. Moody
(@Sage_Edd) reported
@virginmedia completely lost internet connection in Bristol, tried restarting router/rebooting via app etc, to no avail, is there a service problem in Bristol at the moment? Or is it just me?
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Séverin bruhat
(@severin_bruhat) reported
@virginmedia “No known issue”. It might be my installation. Usually I restart my box and it works for a day or so
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Séverin bruhat
(@severin_bruhat) reported
from
Edinburgh, Scotland
@virginmedia I just managed to get a voicemail telling me there was an issue and that I needed to restart, which I did. I didn’t manage to talk to someone
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Kenny 🤪 #BlackLivesMatter
(@JoshKenny95) reported
@CISASUK @Ofcom you guys regulate @virginmedia right? Have you got any contact details for a complaint, where they’ve upgraded/recommitted a customer on a higher package before confirming the T&C’s for commission fraud and fail to call back re: complaint raised??? 🤔