Virgin Media

Virgin Media Outage Report in Penmaenmawr, Conwy, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Penmaenmawr, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penmaenmawr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Penmaenmawr, Conwy, Wales 12/12/2024 16:35

December 12: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Penmaenmawr, Wales

Latest outage, problems and issue reports in Penmaenmawr and nearby locations:

  • annajenhuws a n n a (@annajenhuws) reported from Y Felinheli, Wales

    @virginmedia I’ve been trying to cancel my broadband for over a month but can’t get through to anyone & I’ve been sent a bill to an address no longer occupied

  • northernmicks Kenneth Owen (@northernmicks) reported from Llandudno, Wales

    @virginmedia that's the problem, you think you are entitled to waste peoples time

  • Lee_Dsu colin forbes (@Lee_Dsu) reported from Penmaenmawr, Wales

    @virginmedia Does anyone in your company care. Still having **** connection and I think you've used all the excuses available but I'm sure you'll pull one out of the hat....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gogowhippet Matt Rowe (@gogowhippet) reported

    @virginmedia any chance you can arrange for a customer service rep to contact me regarding the steep increase in my broadband bill? Your app and website are useless and your service is terrible.

  • NIToonFan33 NItoonfan (@NIToonFan33) reported

    I pay £97 a month to virgin media for broadband/TV so I have sky sports and bt sport etc. I am cooking in the kitchen and the toon are playing and I have no desire to even turn the TV on. This is what this crap football has come too. Time to get rid and save some money

  • faberbishopp Faber & Bishopp (@faberbishopp) reported

    @virginmedia please please help! My disabled father is paying over £100 a month for a terrible fault on the TV service that you are not helping with. He’s 80 and TV is his everything in lockdown. I call every day and can’t get through to tech team. This is disgusting service.

  • thealexavery Richard Ronnie Alex (@thealexavery) reported

    @virginmedia yet another fail from Virgin. Why can we never access Sky Movies on demand when we have it as part of our package. Such an abysmal service, again

  • shane8009 Shane Perkins (@shane8009) reported

    If you can’t fix your service that I pay for @virginmedia then you can come collect your equipment. I’ve had enough! Ring several times spend over an hour each time occasionally get to speak to someone or line goes dead. Problem still not resolved!!!

  • KarlB6for66 Karl Burgess (@KarlB6for66) reported

    @virginmedia can't even provide good enough WiFi to make Internet phone calls let alone stream movies from their own on demand service. Worst Internet speed I've ever experienced

  • EllieLane4 Ellie Lane (@EllieLane4) reported

    @virginmedia today Ive been on hold to discuss an acc for an elderly & recently widowed relative for 2hrs 26mins. After 1hr 16mins you ended the call claiming you were too busy...She has no internet access - advice would be appreciated as so far the service has been diabolical!

  • hhaizsaorkda0 m (@hhaizsaorkda0) reported

    virgin media wifi not working and three data not working im in so much pain man

  • pure_braw Pure Braw (@pure_braw) reported

    @dr_g124 @virginmedia Dont be fooled by the advertised speed, i get on my 350mb anything from 2mb to 200mb its crazy erratic, ive cancelled service now.

  • RoseEC_AtoO ROSE E C (@RoseEC_AtoO) reported

    @virginmedia If I'm more than five meters away from the router my signal drops and then it just buffers and cuts our constantly. I though virgin broadband was meant to be the quickest and best?