Virgin Media

Virgin Media Outage Report in Llandudno, Conwy, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Llandudno, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandudno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Llandudno, Conwy, Wales 03/05/2026 14:55

March 05: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Llandudno, Wales

Latest outage, problems and issue reports in Llandudno and nearby locations:

  • northernmicks Kenneth Owen (@northernmicks) reported from Llandudno, Wales

    @virginmedia that's the problem, you think you are entitled to waste peoples time

  • Lee_Dsu colin forbes (@Lee_Dsu) reported from Penmaenmawr, Wales

    @virginmedia Does anyone in your company care. Still having **** connection and I think you've used all the excuses available but I'm sure you'll pull one out of the hat....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • weegoldie18 @weegoldie (@weegoldie18) reported

    @virginmedia what is going on with your complaint process? Why do I keep being promised a resolution to a complaint and nothing happens?? Such poor customer service!!

  • mattnew74 matt new (@mattnew74) reported

    @virginmedia have you made provisions for extra staff for 1st March to be able to cope with the influx of calls and messages for customers to terminate their contract with @virginmedia

  • greggsmeg Gregg Campbell (@greggsmeg) reported

    @ViaplaySportsUK I’m having issues logging into the app. Existing customer through @virginmedia. I’m currently watching it on my tv but won’t recognise my details on the app.

  • Soccerjudge Big judge joe (@Soccerjudge) reported

    @virginmedia It's wired also tried WiFi The broadband keeps dropping out on other devices to have to keep rebooting but same issue again after about ten minutes The hub light flashes rather than being sold

  • jdford392 Jonathan Ford (@jdford392) reported

    @virginmedia Hi, the service is fine. It is the Hub that is faulty, no one wants to know and I am now without any internet. A technician came yesterday and thought he fixed it but clearly not. I have made 5 phone calls and I am getting nowhere, I’m a remote worker and need it fixed ASAP

  • FlushToJack Jack Lovatt (@FlushToJack) reported

    @virginmedia your online/phone support is shocking. Only dedicate your service team for new customers. Shambolic

  • MalachyMags88 Malachy Magumcia (@MalachyMags88) reported

    @virginmedia Please can I request a service priority on this if ever a technician becomes available in the next 24 hours

  • NatalieMundy3 Natalie, Creator of Vegans (@NatalieMundy3) reported

    I know I moaned about talk talk a lot (they are bad) but my god does Virgin Media have them beat in the worst WiFi providers. At least with talk talk the connection was somewhat reliable WITH VIRGIN I HAVE TO SPEND AT LEAST AN HOUR CONNECTING MY PS5 TO THE WIFI EVERY TIME I GO ON

  • SpeedBladee Dan White (@SpeedBladee) reported

    @virginmedia what has happened to customer loyalty? Just got off the phone to two very rude people(one thought it was funny to argue) about the price increase(disgusting, btw) and the new customer deal of £39.99 for the 1gig internet. Which your call centre lied to me about.

  • Davidrwkellett David Kellett BSc (@Davidrwkellett) reported

    @virginmedia Waste of time. Phoned 3 times this morning. Told twice the issue would DEFINITELY be sorted. PROMISED me resetting the router will help. Didn’t. I have just been told im going to have to wait 24 hours and iv got to put up with it, as nothing else can be done!