Virgin Media Outage Report in Ormiston, East Lothian, Scotland

Problems in the last 24 hours in Ormiston, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ormiston, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Ormiston, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, and Bonnyrigg.

City	Problem Type	Report Time
Edinburgh	Total Blackout	19 hours ago
Edinburgh	Internet	2 days ago
Edinburgh	Total Blackout	3 days ago
Edinburgh	Wi-fi	4 days ago
Edinburgh	Internet	5 days ago
Bonnyrigg	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Ormiston, Scotland

Latest outage, problems and issue reports in Ormiston and nearby locations:

• 
  Simplesticks (@thesimplestick) reported 3 minutes ago from Edinburgh, Scotland

  @virginmedia How can I send in positive feedback about one of your customer support team? I was having multiple problems with kit, billing and tech faults. After numerous calls, web chat etc I called today to sort this out and Dale was fabulous. I’d like to send a proper thanks.

• 
  ian (@xStormxBringeRx) reported 6 minutes ago from Edinburgh, Scotland

  In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

• 
  Michael Clark 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@michaelgcuk) reported 6 minutes ago from Edinburgh, Scotland

  Anyone else having Internet problems? @virginmedia

• 
  Peter Tuffy (@bigtoodle) reported 7 minutes ago from Edinburgh, Scotland

  @virginmedia still having horrendous problems with this company, numerous calls since 22nd July. Twice assured that engineers would call, but no shows. I have spent hours conversing with numerous people to no avail.

• 
  Jordan 🥵💪🏼 (@jordanmillar_) reported 12 minutes ago from Edinburgh, Scotland

  @virginmedia i literally hate ur wifi, it’s actually up there with the worst wifi on the face of the earth, u can send folk up to space but i can’t watch netflix or tweet this tweet cos now i have to use my data and let me tell you i only have 10mb left so u can pay for more xxx

• 
  Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported 12 minutes ago from Edinburgh, Scotland

  @virginmedia But you're not an automated service. You're a human being from Virgin Media who I've reported this to.

• 
  Peter Tuffy (@bigtoodle) reported 12 minutes ago from Edinburgh, Scotland

  @virginmedia ongoing problems with my service. Promised on the 18th that an engineer would call in the 22nd, a no show. Then promised an engineer on the 25th, a no show. Then promised a new TiVo box in the post, yes you guessed it, yes a no show. Ridiculous service no explanation

• 
  Stephen Debon (@sdebon) reported 13 minutes ago from Edinburgh, Scotland

  Without any shadow of a doubt @virginmedia you have by far the worst customer service available. Just called them for the problem with my box and as always it's awful and a real nightmare. My bills are far from being cheap yet you treat you customers like 💩💩 #nothappy 😤😤

• 
  Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported 13 minutes ago from Edinburgh, Scotland

  @MartinGoold @virginmedia Yes, I've just seen the headline on the news. My WhatsApp isn't working, but I can access Facebook. Down Detector suggests a national Virgin Media issue.

• 
  Stephen Debon (@sdebon) reported 20 minutes ago from Edinburgh, Scotland

  @virginmedia It's about listening to the customer and applying common sense rather than dismissing them & going through a list of useless troubleshooting questions which end up being the same anyway.I have a box that is lit like a Xmas tree & reboots itself instead no.We go through the list.

• 
  Sandy Sneddon (@SandySneddon) reported 20 minutes ago from Edinburgh, Scotland

  Just one week ago @virginmedia carried out "essential works" on their network. Today the Internet connection has failed again. Eventually I was able find out there were "issues" in our area. And their app is a waste of space.

• 
  Sandy Sneddon (@SandySneddon) reported 25 minutes ago from Edinburgh, Scotland

  Hi @virginmedia my Internet is down again, second day in a row in EH17. I've checked cables, rebooted the router and reset it all to no avail. Please get someone to phone me

• 
  Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported 27 minutes ago from Edinburgh, Scotland

  @virginmedia I have not been able to access any Virgin Media broadband services - either my own or the local hotspot - since around 6pm. I have turned my router off and on again before you ask. Down Detector suggests a national problem with Virgin broadband.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 28 minutes ago from Edinburgh, Scotland

  @virginmedia Are you having connection problems in the EH13 area? Broadband keeps dropping out.

• 
  Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported 30 minutes ago from Edinburgh, Scotland

  @virginmedia Why? This is a national problem, apparently. What will me clogging up the phone line achieve? It's not just the Facebook-owned apps, it's your broadband service too.

• 
  Peter Tuffy (@bigtoodle) reported 31 minutes ago from Edinburgh, Scotland

  @virginmedia Yes, this problem has been ongoing for nearly a month, absolutely disgraceful service.

• 
  Peter Tuffy (@bigtoodle) reported 33 minutes ago from Edinburgh, Scotland

  @Footbalifantasy @virginmedia I have now been promised an engineers visit on Tuesday to fix my V6 box, I will be delighted if it happens. That is nearly a month since I first reported the faults.

• 
  Leigh💙 💚🤍💜 (@muddlinleigh) reported 35 minutes ago from Edinburgh, Scotland

  Not wfh today after all, IT issues that for once aren't due to the general shiteness of virgin media. Unscheduled day's leave instead after 90 mins of shouting at my laptop.

• 
  Shell Bryson (@shellbryson) reported 36 minutes ago from Edinburgh, Scotland

  @virginhelp @virginmedia Oops, my bad! And thank you.

• 
  Shell Bryson (@shellbryson) reported 46 minutes ago from Edinburgh, Scotland

  @virginmedia @virginhelp Think I’ve resolved it… but you’re you fault 🙄 The 2.4G network renamed *itself* back to modems’ default sometime over night (according to my network logs), so older devices could no longer connect. 5G devices were unaffected. I renamed SSID back to correct value. Bizarre.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ☮ Sarah Green ☮ (@SarahDMGreen) reported 6 minutes ago

  @virginmedia Please please please fix my phone!!! I have been without it since about March 2020 while you have still been taking the money each month. You sent a new phone and SIM card and they are not working either

• 
  Nigel Taylor (@scoutsnigelt) reported 8 minutes ago

  Why @virginmedia are you telling me you are going to close my email account? We are @skyuk customers. However @SkyHelpTeam don't seem to be any help. When we switched we took our emails with us but we are now "out of contract" even though we pay every month.

• 
  . (@f01l__) reported 10 minutes ago

  @virginmedia I’ve phoned up and someone is coming to fix it on Monday thanks.

• 
  Richard Meredith (@RichJMeredith) reported 16 minutes ago

  @virginmedia @VirginMedia All I want is for someone senior to call me to advise when my services will be restored and how I will be compensated. Your customer service team tell me they cant pass me to a manager?? They also cant tell me when my services will be fixed.

• 
  Charles Roskilly (@CharlesRoskilly) reported 20 minutes ago

  @virginmedia No but it isn't practical to have everything wired. It's the same things as yesterday. Everything working fine, then suddenly stops for no apparent reason. It'll probably return to working normally later without me doing anything but it's a problem when I'm working in the day.

• 
  Charles Hadji (@charleshadji) reported 20 minutes ago

  @virginmedia No, I was told somebody would contact me within 48 hours - that was a week ago. Now I’m on a silent hold to someone who just isn’t responding so I don’t know if they’ve fallen asleep, they have cut me off or if she just doesn’t want to speak to me. Your service is beyond shite.

• 
  Charles Neville (@charlesinlondon) reported 20 minutes ago

  Terrible service trying to upgrade on my mobile today @virginmedia - customer disservice!

• 
  Bobby Xennial | DJ BobaFatt (@BobaFatt) reported 21 minutes ago

  I wish wish wish I wasn't so reliant on the internet to do everything. @virginmedia @O2 - please sort it out!! "Joined forces" to collectively deliver a bad service? Was that the plan?

• 
  jack bongo (@_b_o_n_g_o) reported 22 minutes ago

  can virgin media sort there ****** internet, i’m stuck at home with ******* covid and the internet is ****. gonna kill myself

• 
  Danbod (@DDanbod) reported 23 minutes ago

  My mum sadly passed away 2 weeks ago and @virginmedia @virginmedialife have been absolutely disgusting dealing with my grieving father . #poorcustomerservice #customerservice #complaint