Virgin Media Outage Report in Northleach, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northleach, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northleach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Northleach, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
Internet | |
| Cheltenham |
Internet | |
| Moreton in Marsh |
TV | |
| Cheltenham |
Internet | |
| Cheltenham |
Total Blackout | |
| Cheltenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northleach, England
Latest outage, problems and issue reports in Northleach and nearby locations:
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booksbythewoods
(@booksbythewoods) reported
from
Cheltenham, England
@virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change
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Russ
(@Mr_Stage) reported
from
Cirencester, England
@JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.
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N A T A L I E👼🏼
(@natsc0tt) reported
from
Cheltenham, England
@virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia No they can’t help
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booksbythewoods
(@booksbythewoods) reported
from
Cheltenham, England
@virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday
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N A T A L I E👼🏼
(@natsc0tt) reported
from
Cheltenham, England
Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service
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Dom the property finance chap
(@DomSheahan) reported
from
Cheltenham, England
@virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom
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Dom the property finance chap
(@DomSheahan) reported
from
Cheltenham, England
Never ever ever have @virginmedia internet. Constant drop off, nowhere near promised speeds. Rubbish @Ofcom
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia About renewing my contract, and how you could help me
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tommytheoralsurgeon
(@tfalees) reported
from
Cheltenham, England
@virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!
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Hannah🌻
(@HannahTwine) reported
from
Cheltenham, England
@virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?
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The Mayflower
(@chunfkong) reported
from
Cheltenham, England
@virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim K
(@Timmay1Timmay) reported
@virginmedia No, it doesn't. That being said, it hasn't gone down today yet, it's been every few minutes last few days, so it must be nearly done.
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GMNoble
(@ToonFanUK88) reported
Anyone else getting errors when trying to make a payment for Virgin Media? Not ideal bill due tomorrow #Virginmedia
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Kate Holmes
(@KateHol90819828) reported
@virginmedia Thanks for quick reply - yep, it said no service issues - bill is paid (checked just in case!) - my WIFI isn’t on the list anymore, not just offline, it’s disappeared completely!
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Liam Horsted
(@horsted_liam) reported
@virginmedia He told us that if it doesn’t work again then there is nothing else an engineer can do as he’s renewed everything from the box in the street to the house and inside and it will be virgins network in the ground that’s the problem
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Mr&Mrs🐝
(@5outer) reported
@virginmedia It was cable that we changed 📞📺 broadband all 3 for a cheaper price due to the increase, so customer service are ringing me to try and get more out of me after I changed it to a cheaper rate. WHY?
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investek.eth
(@investek_io) reported
@virginmedia you have the worst customer service I have ever come across! Signed up 2 months ago and have had any contact since; can’t even access my account online because your team haven’t even sent a contract number! Happily taking Direct Debits though hey 👌🏻#3rdDayOnHold
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Jonathan McNamara
(@drjpm1975) reported
@virginmedia They paid the value of the phones but said as everyone one does - the cash back was not their area and I needed a code - which is the sticking point as I was never provided with one. However I have the emails confirming the phone purchase dates - honestly this is so frustrating
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Pat Tissington
(@pat_tissington) reported
@virginmedia No. But there definitely is a problem. And the previous twice I’ve had no internet in the past month there was also no record on that site.
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Customer Service
(@vmbusinesshelp) reported
@TraintowinTv @virginmedia Hi there, please accept my apologies for this issue. If this issue is still on going I would advise to call the Fault Team on 0800 052 0800 option 3. Thanks. RB
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VEGAS ₳D₳ Pool
(@VEGAS_ADA_Pool) reported
@JohncomQ I really enjoyed running the VEGAS pool from my home office at the start until Virgin Media (ISP) let me down before a single block I was allocated early on and died. That moment scared me enough to jolt me into moving into DC.