Virgin Media Outage Report in New York, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in New York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near New York, England
Latest outage, problems and issue reports in New York and nearby locations:
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Adam Butler
(@AdamSButler65) reported
from
Southrey, England
@MichaelLCrick @TomaszPalmer @RogerMi17980111 @virginmedia And the reality is (sadly) that when someone in your position posts stuff like this, it does carry much more clout than the average person who is being let down by these big companies. Power to you Michael.
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Carl
(@officialnucky) reported
from
Swineshead, England
Nearly £90 a month to @SkyUK and the useless ***** can't even provide a decent enough service to watch Sky Go on my PC. Honestly can't wait for @virginmedia to come here
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Baker
(@neilb1973) reported
@virginmedia You’re also 3 weeks late installing my service (ordered 7/8 Aug for 26 Aug install) and haven’t even done the construction work required to provide me a service yet. Is that in your code of practice too?
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Marko Aleksandr Husak 🇺🇦🌻🚜
(@BundobustMarko) reported
@virginmedia absolute joke customer service today! 1 person hung up on me cos they couldn’t deal with the query, 2nd person transferred me blind, 3rd person was helpful. On the phone for an hour. Managed to Google the problem and sort it myself. Poor
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Chris Madden
(@Stokey484) reported
@virginmedia Finally managed to raise my complaint for over a month of stress and frustration caused by errors on my account (and in spite of your website not registering complaints), only for it to be closed about an hour later without any explanation. So angry right now.
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graham warren
(@grahamwarren) reported
@virginmedia You were supposed to be coming to install new broadband this Saturday 17th September but have delayed installation until Friday 30th. My existing provider have told me that my service with them will end 17th September. So I'll be without Internet for nearly 2 weeks?
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Adam James Plant
(@AdamJamesPlant1) reported
@virginmedia @skytv @bt_uk any new customer offers ? 👀
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Banjo
(@Chban1967) reported
@virginmedia No you provided a copy of a contract I didn't agree to then you did the usual send me round the houses for a month, zero customer service shambolic communication, promise to sort it then just grind u into submission
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SMcL
(@Alwaysneedluck) reported
@virginmedia @virginmedia now been waiting for over three hours on whats app to resolve a complaint for my 75 year old dad. Truly awful @richardbranson
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james thorn
(@jamesthorn14) reported
@spenjflairs @jayrayner1 @virginmedia Virgin don’t use BT cabling, they have their own network. They use to many years ago but stopped doing it so any problems with Virgin Broadband is theirs to fix.
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Shaun
(@shaun26black) reported
@virginmedia I was due to have a phone call back today regarding an update from an area manager who called me yesterday! I haven’t received this call and he told me he was off friday. Wtf is going on please? I’m sooo so close to cancelling the whole thing
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super woman
(@saima0609) reported
@virginmedia @VirginMedia_TV you guys are doing day time robbery by over charging your 15 year customer !!!! What a shame ! Hats off to your absolute crap customer care !!!! 🤬😡🤬😡