Virgin Media Outage Report in Scone, Perth and Kinross, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Scone, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Scone, Perth and Kinross, Scotland
The most recent Virgin Media outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Internet | |
| Perth |
Wi-fi | |
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Scone, Scotland
Latest outage, problems and issue reports in Scone and nearby locations:
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simon d martin
(@craigiesaint) reported
from
Perth, Scotland
@virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter
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Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
@virginmedia Can you PM me for my details so you can call me to sort my broadband issue. Already spent over ten hours of my life on the phone in 2019 to you. #hopeless
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
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Mark Westwater
(@truegravity) reported
from
Perth, Scotland
@virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.
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Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
@virginmedia does anyone work there anymore on hold for over 30mins my daughters phone not worked for a week nobody answers. Service is appalling you must have SLAs you need to meet. #angrycustomer #virginmobile
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@Camz99
(@Camz99) reported
from
Perth, Scotland
@virginmedia You are not! After blaming our equipment for the fault we received this text; Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. Your customer service section is clueless
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Trisha Wood
(@trishawood7) reported
from
Perth, Scotland
@virginmedia I am trying to send back equipment and been sent the pack but I can’t get it all out! I need help!
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Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
£28 for #JoshuaRuiz2 you’re having a laugh Sky WTF @virginmedia he’s not even a decent boxer. #sky #boxing #virginmedia #nothanks
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65
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sdc
(@tiffdoha) reported
from
Perth, Scotland
@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
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Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.
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Elaine Blair
(@Perth_Librarian) reported
from
Perth, Scotland
@virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back
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Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia no coincidence that as I'm not renewing my contract, my Wi-Fi has been playing up during the last 2 weeks and is now unavailable. So much for looking after its customers. (I'm still paying for this service btw)
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Scott Campbell
(@soupy30061976) reported
from
Perth, Scotland
@virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging
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Derry Soper
(@derrydelsoper) reported
from
Perth, Scotland
@virginmedia Online chat adviser no help in solving my issue, on moving house
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
Absolutely shocking and disgusting service from @virginmedia #virginmobile
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Stu
(@ShedBoyStu) reported
from
Perth, Scotland
@Kevin1982 @virginmedia Been playing up in PH1 as well since 1am never usually have any issues.
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Lesley
(@lesharkey1) reported
from
Scone, Scotland
@virginmedia I’ve now been waiting on the phone for 35 mins to cancel - is this a tactic in the hope people give up and stay with you 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Krishan chavda
(@ChavdaKrishan) reported
@virginmedia I think everyone on here has established you chat doesn’t work at all, Ive tried so many times and it’s always the case of going to whatsapp.. I’m sure someone here confirmed it’s not working. Ive emailed. Can you not help?
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Mike Sinfield™
(@mikesinfield) reported
@virginmedia absolutely stinking customer service on the chat and on the phone , been trying to speak to someone in retentions for 5 days now with no answer!!!
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Cameron R Spence
(@Pudgethefishh) reported
@virginmedia May I suggest in future for new installations you provide a number on the paperwork as opposed to just emails it just seems a bit backwards. Finally tracked down a number (by calling my mother mind you) for it to take about 4 attempts to get through to someone who COULD help. Ty.
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Rawnak Choudhury
(@rawnakc1) reported
@virginmedia You have taken out broadband service in my area under the pretext of "we are making improvements" if this a genuine improvement then this should be planed maintenance and should have had advanced notice if this "work" This very POOR and UNACCEPTABLE service
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ToniVerse
(@ToniVerse) reported
The internet services in my household are abysmal and @virginmedia have written that they are increasing our bill. For the past WEEK, my mum has been trying to contact them, spending HOURS on hold, being passed across various departments and the phone cutting off! POOR!
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Rawnak Choudhury
(@rawnakc1) reported
@virginmedia I have already been in touch with your customer service and they say the service will be down till 3pm and your automated message says "we are making improvements in your area" What kind of company takes down a service in an area to make "improvements" without advanced notice ?
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Nicola Sutton
(@Blacktowergirl) reported
@virginmedia I’ve read that conversation and it’s literally full of technical chat I do not understand, I don’t want help from a community I want help from the company I’m having issues with, I’m fed up with being fobbed off, I’m supposed to be working but I’ve got no internet and
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Carl Hunt
(@blackbeltgooner) reported
@virginmedia Heard of a DM? Just sounds like excuses to not want to help
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Kerry Kent
(@KerryKe98646929) reported
@virginmedia Our internet has been patchy just recently. This morning it cut out just as I was about to go on a work call. It isn’t the router. We are in W13 and need reliable WiFi.
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Tim McElligott
(@TimMcElligott4) reported
I have told @virginmedia online, by phone, by WhatsApp and by registered letter I wish to cancel. Today I've received a letter from them. "I see that no disconnection order has been placed on your account" They don't explain why. They had notice over 30 days ago!!!