Virgin Media Outage Report in Scone, Perth and Kinross, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Scone, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Scone, Perth and Kinross, Scotland
The most recent Virgin Media outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Wi-fi | |
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
TV |
Community Discussion
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Virgin Media Issues Reports Near Scone, Scotland
Latest outage, problems and issue reports in Scone and nearby locations:
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Lesley
(@lesharkey1) reported
from
Scone, Scotland
@virginmedia I’ve now been waiting on the phone for 35 mins to cancel - is this a tactic in the hope people give up and stay with you 🤔
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
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Mark Westwater
(@truegravity) reported
from
Perth, Scotland
@virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.
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Stu
(@ShedBoyStu) reported
from
Perth, Scotland
@Kevin1982 @virginmedia Been playing up in PH1 as well since 1am never usually have any issues.
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sdc
(@tiffdoha) reported
from
Perth, Scotland
@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
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Aldobear7
(@theperthamateur) reported
from
Perth, Scotland
@Edward_Adshead @virginmedia Can he look at my complaint? Would have saved me going to Cisas?
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Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
@virginmedia does anyone work there anymore on hold for over 30mins my daughters phone not worked for a week nobody answers. Service is appalling you must have SLAs you need to meet. #angrycustomer #virginmobile
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Elaine Blair
(@Perth_Librarian) reported
from
Perth, Scotland
@virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back
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Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia no coincidence that as I'm not renewing my contract, my Wi-Fi has been playing up during the last 2 weeks and is now unavailable. So much for looking after its customers. (I'm still paying for this service btw)
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simon d martin
(@craigiesaint) reported
from
Perth, Scotland
@virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter
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Derry Soper
(@derrydelsoper) reported
from
Perth, Scotland
@virginmedia Online chat adviser no help in solving my issue, on moving house
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65
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Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
£28 for #JoshuaRuiz2 you’re having a laugh Sky WTF @virginmedia he’s not even a decent boxer. #sky #boxing #virginmedia #nothanks
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
Absolutely shocking and disgusting service from @virginmedia #virginmobile
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Trisha Wood
(@trishawood7) reported
from
Perth, Scotland
@virginmedia I am trying to send back equipment and been sent the pack but I can’t get it all out! I need help!
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Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
@virginmedia Can you PM me for my details so you can call me to sort my broadband issue. Already spent over ten hours of my life on the phone in 2019 to you. #hopeless
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Scott Campbell
(@soupy30061976) reported
from
Perth, Scotland
@virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging
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Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harpreet
(@hkaur319) reported
@virginmedia My internet has been intermittent for the last 4 days. We’ve had to ring back 4 times and finally booked an engineer today. The service is terrible. I cannot work from home. I cannot believe the advisor hung up the call and pretended the line disconnected!!!! 😮😮😮😮😱😡
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Tim M
(@TimALondoner) reported
@virginmedia @Virginmobileksa Fed up with your site and customer services. Cant login, can't change my password, can alter broadband or mobile. Drives me nuts.
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Mitesh Parmar
(@Mitz__P) reported
@virginmedia It tells me I need to reboot which I've already done. My hub is in modem only mode which has never been an issue before. Since the outage there has been this issue where it's not giving me my full speed
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Becky Perring
(@balletmum79) reported
@virginmedia No, not since the issues last week and earlier this week. It just randomly craps out on us and comes back when it feels like it. Restarting the router doesn’t help, it just does what it wants when it wants.
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Clare White
(@X5452MAX) reported
@virginmedia been having broadband issues for a few weeks. Had a technician and he swapped routers. Still having issues. Trying to work from home. Paying for the highest broadband. Been with this company since nynex. Seriously considering changing providers.
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Shaun
(@Shaun1878_) reported
@virginmedia I can upgrade to the fastest speed for £50 more a month I just want to leave when I ask to be put through I keep being put through the faults department then they put me back to customer service it's a joke and costing me more on phone calls
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DavidDunlop
(@DavidDunlop72) reported
@virginmedia what's going on with this service unable to pay my bill and its been 2 days now keeps saying service unavailable via my online account 😒
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Joy Banks
(@JoyBanks79) reported
@virginmedia I am having to put the network name and password in to join so I think it has forgotten the network. In the list of networks available virgin networks keep appearing and disappearing again.
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barry moth
(@bazzermoth) reported
@virginmedia Yes, it was delivered a couple of weeks ago, and received a text to say April 5th was changeover day, plugged adapter and phone into hub, and not working. Reset the hub as per instructions, but still nothing. Has the migration date changed for the BA14 area?
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Michael Langley
(@michael1angley) reported
@virginmedia @virginhelp On resetting my password for my account I’m not able to reset as it keeps saying not your username even when I used a strong security password that doesn’t have no username in it won’t let me move on keeps circling on the rest password? Any help