Virgin Media outages and service status in Scone, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Scone, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jul 15, 7:43 PM GMT+1.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Scone, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scone, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 18: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Scone, Scotland
The most recent Virgin Media outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth
|
Internet | 3 days ago |
|
Perth
|
Internet | 3 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Scone, Scotland
Latest outage, problems and issue reports in Scone and nearby locations:
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Ian Cowmeadow (@cowinthemeadow) reported from Perth, Scotland@virginmedia no coincidence that as I'm not renewing my contract, my Wi-Fi has been playing up during the last 2 weeks and is now unavailable. So much for looking after its customers. (I'm still paying for this service btw)
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sdc (@tiffdoha) reported from Perth, Scotland@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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Frankie Sweeney (@frankieS1987) reported from Perth, Scotland@virginmedia absolute joke. Been calling all week to get internet in the summerhouse and they have upgraded our package without us agreeing to it, now everytime we phone we’re on hold for half an hour then when we say we want to cancel they just hang up on us! Robbing Bastards!!!
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Aldobear7 (@theperthamateur) reported from Perth, Scotland@virginmedia Cancel it all!! Cancel my cable, broadband, phone and mobile phone. Nothing short of false advertising and disgusting. I hope your website works, cos I'm cancelling my Direct Debit immediately
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Alan Stewart (@SaintlyChild) reported from Perth, Scotland£28 for #JoshuaRuiz2 you’re having a laugh Sky WTF @virginmedia he’s not even a decent boxer. #sky #boxing #virginmedia #nothanks
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simon d martin (@craigiesaint) reported from Perth, Scotland@virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter
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Alan Stewart (@SaintlyChild) reported from Perth, Scotland@virginmedia does anyone work there anymore on hold for over 30mins my daughters phone not worked for a week nobody answers. Service is appalling you must have SLAs you need to meet. #angrycustomer #virginmobile
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Lesley (@lesharkey1) reported from Scone, Scotland@virginmedia I’ve now been waiting on the phone for 35 mins to cancel - is this a tactic in the hope people give up and stay with you 🤔
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Frankie Sweeney (@frankieS1987) reported from Perth, Scotland@virginmedia I’ve cancelled, I’m going with Sky. Ridiculous customer service
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Jennie Murray 🇪🇺🏴 (@lithgaelark) reported from Perth, Scotland@virginmedia Why is my Internet not working?
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Ian Cowmeadow (@cowinthemeadow) reported from Perth, Scotland@virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.
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Alan Stewart (@SaintlyChild) reported from Perth, Scotland@virginmedia Can you PM me for my details so you can call me to sort my broadband issue. Already spent over ten hours of my life on the phone in 2019 to you. #hopeless
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@Camz99 (@Camz99) reported from Perth, Scotland@virginmedia You are not! After blaming our equipment for the fault we received this text; Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. Your customer service section is clueless
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
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Mark Westwater (@truegravity) reported from Perth, Scotland@virginmedia Can someone be sent to fix my broadband. I’m restarting my router multiple times/day. Called up and automated response says there’s a problem and call back in 24hrs. I do and get same response.
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65
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Scott Campbell (@soupy30061976) reported from Perth, Scotland@virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging
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Mark Westwater (@truegravity) reported from Perth, Scotland@virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma (@em_doapsi) reported@virginmedia please fix your phone issues in the burbage area.
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chris speller (@chris_speller) reported@Simon_Whale @virginmedia @richardbranson Never had a problem with them, they sent me the packaging when I left to send it back and it was free postage so hardly difficult , terms and conditions does state to send it back so if you choose not to then that’s your lookout ..
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Dr Prakash Nayak (@SRIPRAKASH76) reported@virginmedia If you want to buy something VM people will try to sell you something they want to sell. Is this called customer support?
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Mary (@kanyonatic) reported@virginmedia please fix your app I’d like to pay my bill
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Shash (@shashpatel23) reported@virginmedia @HopeForTo Is this a joke! Estimated fix time after 5pm. Broadband and TV both down. Supposed to be working! Put prices up again and on one of the most important dates in TV history (WC26 Semi Finals) everything is down!
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haggard girl 🏳️⚧️ (@fffoceania) reportedO2 and virgin media combine to create the most incompetent internet service experience since the ******* 90s
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thisisthatian (@thisisthatian) reported@Simon_Whale @virginmedia They're the kind of company who are all nice when things go their way When there's a problem, or you leave them, they become piss poor, ignorant and hostile After all our issues, they often send salesmen to our door asking for is to switch I usually threaten them with violence
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Duke Dusk (@TheDukeDusk) reportedMy WiFi still down its been a whole *** day What is their problem 💔💔💔 Virgin media + o2 you're **** m8 fix your ******* wifi and TV services 🙏 I don't want to be ******* lectured for doing nothing productive
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Robert Wells (@RobertWells2013) reported@virginmedia sent you a PM regarding a broken cabinet box in my area.
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AJ 🏀 (@CyberSecAJ) reported@sephiroth17181 @virginmedia They just got a huge fine for **** practises