Virgin Media Outage Report in Scone, Perth and Kinross, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Scone, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Scone, Perth and Kinross, Scotland
The most recent Virgin Media outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Internet | |
| Perth |
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| Perth |
Internet | |
| Perth |
Wi-fi | |
| Perth |
Internet | |
| Perth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Scone, Scotland
Latest outage, problems and issue reports in Scone and nearby locations:
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Frankie Sweeney
(@frankieS1987) reported
from
Perth, Scotland
@virginmedia absolute joke. Been calling all week to get internet in the summerhouse and they have upgraded our package without us agreeing to it, now everytime we phone we’re on hold for half an hour then when we say we want to cancel they just hang up on us! Robbing Bastards!!!
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Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
£28 for #JoshuaRuiz2 you’re having a laugh Sky WTF @virginmedia he’s not even a decent boxer. #sky #boxing #virginmedia #nothanks
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Mark Westwater
(@truegravity) reported
from
Perth, Scotland
@virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.
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Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
@virginmedia Can you PM me for my details so you can call me to sort my broadband issue. Already spent over ten hours of my life on the phone in 2019 to you. #hopeless
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simon d martin
(@craigiesaint) reported
from
Perth, Scotland
@virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter
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Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia no coincidence that as I'm not renewing my contract, my Wi-Fi has been playing up during the last 2 weeks and is now unavailable. So much for looking after its customers. (I'm still paying for this service btw)
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Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
@virginmedia does anyone work there anymore on hold for over 30mins my daughters phone not worked for a week nobody answers. Service is appalling you must have SLAs you need to meet. #angrycustomer #virginmobile
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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Lesley
(@lesharkey1) reported
from
Scone, Scotland
@virginmedia I’ve now been waiting on the phone for 35 mins to cancel - is this a tactic in the hope people give up and stay with you 🤔
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Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
Absolutely shocking and disgusting service from @virginmedia #virginmobile
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Stu
(@ShedBoyStu) reported
from
Perth, Scotland
@Kevin1982 @virginmedia Been playing up in PH1 as well since 1am never usually have any issues.
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Scott Campbell
(@soupy30061976) reported
from
Perth, Scotland
@virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65
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Aldobear7
(@theperthamateur) reported
from
Perth, Scotland
@Edward_Adshead @virginmedia Can he look at my complaint? Would have saved me going to Cisas?
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Elaine Blair
(@Perth_Librarian) reported
from
Perth, Scotland
@virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back
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Derry Soper
(@derrydelsoper) reported
from
Perth, Scotland
@virginmedia Online chat adviser no help in solving my issue, on moving house
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sdc
(@tiffdoha) reported
from
Perth, Scotland
@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Renuka Mudunuri
(@nanipals) reported
@virginmedia You are the worst internet provider in the country. Your technical support guy: ifran told us that VirginMedia don’t support VPN and you shouldn’t use VPN for work from home. Why did not you mention this in the contract
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Jamie
(@ClementsJ) reported
@virginmedia Hi, second day running intermittent internet, out for hours at a time. Check service status and it keeps saying everything is fine. How do I report the problem? #virginmediadown
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Stoo Parker
(@StuartAParker) reported
@vmbusinesshelp @vmbusiness OK, I’ll play the game again. I’ll report back here with how well they did resolving the issue.
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Matt
(@ThatMattyG23) reported
Anyone else having problems with @virginmedia my whole TV & broadband has completely gone down 🙄
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Dr. Renuka Mudunuri
(@nanipals) reported
@virginmedia , why internet is more unstable when we are in zoom or teams call? What is the use of 350MBPs or 1GBPs connection? Most unreliable provider.
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Dr. Renuka Mudunuri
(@nanipals) reported
@virginmedia What about zoom and Microsoft teams calls. You also don’t support them? Then what is the use of your advertised high speed? Most unreliable and unstable service and the worst customer service
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Lukas Sleinius
(@LSleinius) reported
Hey @virginmedia, we’ve been offline since 10pm last night and after phoning your support this morning we were promised a callback from virtual technician within 4 hours. It’s been over 4 hours now and nobody called us back. Can you help please?
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Lisa Martin 🤍🖤
(@lisalouann) reported
@virginmedia 4) I will be cancelling my contract and moving to Sky as you are not providing the full service we are paying for. From a very dissatisfied and unhappy Virgin customer with over 16 years’ loyal service to you! Please respond.
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Dr. Renuka Mudunuri
(@nanipals) reported
@virginmedia When myself and my wife both are in teams or zoom call, we are facing issues after a few minutes. We are also finding issues when connected to VPN. Your technical service guy told us that you don’t support using VPN Is it correct?
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The Perturbed Mole
(@PerturbedMole) reported
@virginmedia so I’ve run all the tests on my home broadband, but I’m continuing to have line drop outs and streaming on my TV is slow, even off peak. I’m trying to work from home and also keep my kids entertained. Can’t continue. Can I have an engineer around? I have M100 Fibre.