Virgin Media outages and service status in Scone, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Scone, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 14, 1:30 PM GMT+1.
- TV (55%)
- Internet (18%)
- Total Blackout (18%)
- Phone (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Scone, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scone, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Scone, Scotland
The most recent Virgin Media outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth
|
TV | 3 days ago |
|
Perth
|
TV | 3 days ago |
|
Perth
|
TV | 3 days ago |
Nearby cities with recent reports
9 recent signals
Community Discussion
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Virgin Media Issues Reports Near Scone, Scotland
Latest outage, problems and issue reports in Scone and nearby locations:
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Frankie Sweeney (@frankieS1987) reported from Perth, Scotland@virginmedia absolute joke. Been calling all week to get internet in the summerhouse and they have upgraded our package without us agreeing to it, now everytime we phone we’re on hold for half an hour then when we say we want to cancel they just hang up on us! Robbing Bastards!!!
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
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@Camz99 (@Camz99) reported from Perth, Scotland@virginmedia You are not! After blaming our equipment for the fault we received this text; Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. Your customer service section is clueless
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Frankie Sweeney (@frankieS1987) reported from Perth, Scotland@virginmedia I’ve cancelled, I’m going with Sky. Ridiculous customer service
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Mark Westwater (@truegravity) reported from Perth, Scotland@virginmedia Can someone be sent to fix my broadband. I’m restarting my router multiple times/day. Called up and automated response says there’s a problem and call back in 24hrs. I do and get same response.
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sdc (@tiffdoha) reported from Perth, Scotland@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
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Elaine Blair (@Perth_Librarian) reported from Perth, Scotland@virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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Aldobear7 (@theperthamateur) reported from Perth, Scotland@Edward_Adshead @virginmedia Can he look at my complaint? Would have saved me going to Cisas?
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simon d martin (@craigiesaint) reported from Perth, Scotland@virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter
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Trisha Wood (@trishawood7) reported from Perth, Scotland@virginmedia I am trying to send back equipment and been sent the pack but I can’t get it all out! I need help!
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XxTrishxX (@Titch17) reported from Perth, ScotlandAbsolutely shocking and disgusting service from @virginmedia #virginmobile
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Lesley (@lesharkey1) reported from Scone, Scotland@virginmedia I’ve now been waiting on the phone for 35 mins to cancel - is this a tactic in the hope people give up and stay with you 🤔
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Mark Westwater (@truegravity) reported from Perth, Scotland@virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.
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Aldobear7 (@theperthamateur) reported from Perth, Scotland@virginmedia Cancel it all!! Cancel my cable, broadband, phone and mobile phone. Nothing short of false advertising and disgusting. I hope your website works, cos I'm cancelling my Direct Debit immediately
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
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Alan Stewart (@SaintlyChild) reported from Perth, Scotland£28 for #JoshuaRuiz2 you’re having a laugh Sky WTF @virginmedia he’s not even a decent boxer. #sky #boxing #virginmedia #nothanks
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Scott Campbell (@soupy30061976) reported from Perth, Scotland@virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging
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Stu (@ShedBoyStu) reported from Perth, ScotlandAnyone else stv not working on virgin media? Ph1 2 area.. was same earlier with bbc 1 but managed to get bbc northern ireland working ok
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Jennie Murray 🇪🇺🏴 (@lithgaelark) reported from Perth, Scotland@virginmedia Why is my Internet not working?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phonetix (@RobPhonetix) reported@virginmedia What about those of us repeatedly requesting our myvirginmedia account be unlocked for the last 6 weeks (& even lodged a complaint about it) who are STILL unable to access our accounts with no explanation?
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lou pitt 🤓 (@loopyloupy) reported@virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****??
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J Corbi (@JCorbinHus) reported@virginmedia VM CONNECT APP is constantly crashing not allowing me to sign in
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ChildrensBookSequels - Sarah Corcoran (@ChiBkSequels) reported@virginmedia please don't use Yodel @yodel241653 as a courier service. Pods not delivered today. Van stopped outside, and as I opened the front door he drove off without delivering the parcel. Now got to cancel plans for tomorrow to wait for parcel. Please don't use Yodel.
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happy city fan (@pjpar) reported@virginmedia Literally switched to sky today as your cs team are crap.
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Mr Nash (@Nasher6328) reported@virginmedia As you wasn't supplying a service for hours are you giving us compensation or are we allowed to leave free of charge?;
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Bear Holland (@follow_the_bear) reported@virginmedia You should be compensating 33% of daily contract price per day of outage. If not maybe if enough customers group together and approach CISAS then they’ll force you to compensate for loss of service plus interest.
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Chris (@COOPSthereitis4) reported@virginmedia ...in 24-48 hours. Will i be compensated for not having a service i am paying for?
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Angelo (@AngeloFC04) reported@JoshCF_ Negotiated 1 gb/s internet with virgin media down to £31 from £45 after I told them I wanted to leave
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South Coast Commuter (@CS_Hants) reportedWell, turns out @skytv are just as useless as @virginmedia. Installed broadband today, forgot to sort out TV and Virgin TV doesnt work with Sky fibre. Now have no telly until they find an install date. Why is this so complicated, why are these firms allowed to be so poor @Ofcom