Virgin Media outages and service status in Perth, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Perth, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Jun 4, 12:27 PM GMT+1.
- TV (54%)
- Internet (31%)
- Total Blackout (8%)
- Phone (8%)
The latest reports from users having issues in Perth come from postal codes PH1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Perth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Perth, Scotland
The most recent Virgin Media outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth
|
Internet | 2 days ago |
Community Discussion
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Virgin Media Issues Reports Near Perth, Scotland
Latest outage, problems and issue reports in Perth and nearby locations:
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simon d martin (@craigiesaint) reported from Perth, Scotland@virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter
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XxTrishxX (@Titch17) reported from Perth, ScotlandAbsolutely shocking and disgusting service from @virginmedia #virginmobile
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
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Jennie Murray 🇪🇺🏴 (@lithgaelark) reported from Perth, Scotland@virginmedia Why is my Internet not working?
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Aldobear7 (@theperthamateur) reported from Perth, Scotland@Edward_Adshead @virginmedia Can he look at my complaint? Would have saved me going to Cisas?
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Ian Cowmeadow (@cowinthemeadow) reported from Perth, Scotland@virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.
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Frankie Sweeney (@frankieS1987) reported from Perth, Scotland@virginmedia absolute joke. Been calling all week to get internet in the summerhouse and they have upgraded our package without us agreeing to it, now everytime we phone we’re on hold for half an hour then when we say we want to cancel they just hang up on us! Robbing Bastards!!!
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Elaine Blair (@Perth_Librarian) reported from Perth, Scotland@virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back
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Alan Stewart (@SaintlyChild) reported from Perth, Scotland@virginmedia Can you PM me for my details so you can call me to sort my broadband issue. Already spent over ten hours of my life on the phone in 2019 to you. #hopeless
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Ian 🏴 (@Quietbiglad) reported from Milnathort, Scotland@virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice
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Trisha Wood (@trishawood7) reported from Perth, Scotland@virginmedia I am trying to send back equipment and been sent the pack but I can’t get it all out! I need help!
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Mark Westwater (@truegravity) reported from Perth, Scotland@virginmedia Can someone be sent to fix my broadband. I’m restarting my router multiple times/day. Called up and automated response says there’s a problem and call back in 24hrs. I do and get same response.
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Ian Cowmeadow (@cowinthemeadow) reported from Perth, Scotland@virginmedia no coincidence that as I'm not renewing my contract, my Wi-Fi has been playing up during the last 2 weeks and is now unavailable. So much for looking after its customers. (I'm still paying for this service btw)
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Aldobear7 (@theperthamateur) reported from Perth, Scotland@virginmedia Cancel it all!! Cancel my cable, broadband, phone and mobile phone. Nothing short of false advertising and disgusting. I hope your website works, cos I'm cancelling my Direct Debit immediately
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sdc (@tiffdoha) reported from Perth, Scotland@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
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Derry Soper (@derrydelsoper) reported from Perth, Scotland@virginmedia Online chat adviser no help in solving my issue, on moving house
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Alan Stewart (@SaintlyChild) reported from Perth, Scotland£28 for #JoshuaRuiz2 you’re having a laugh Sky WTF @virginmedia he’s not even a decent boxer. #sky #boxing #virginmedia #nothanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Philip todd (@Twobobtodd) reported@virginmedia ive now spoken to three of your customer services team over the last few days to confirm at the end of my contract which was 31 May I wanted all my tv package to be ceased and broadband services to be reduced to 350mb on a rolling contract...tv still working!!
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Mike (@ArrEssVeeTwin) reported@_Alfista @jen_moxon @virginmedia Genuinely never had an issue. BT twice ignored the ombudsman’s ruling when they ****** me over tho. In the end they paid me £80 to leave. The only way to renew with Virgin is to go to cancellations tho. And they’ll still **** it up
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Mad Cyril (@salford_red_ste) reported@virginmedia It’s ok I think the messages have stopped now the office is closed. One of the worst experiences ever and I won’t use the WhatsApp messaging again as it obviously isn’t fit for purpose
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Дж Б Б 65 (@Birkenhead1872) reported@virginmedia Your wifi is utter crap and doesn’t work Your customer service is a joke You are not fit for purpose
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💥GoddessAsha 💥💥 Alt Media Radio Reporter 💥 (@GoddessAsha) reported@virginmedia what is going on with your website I can’t login ?
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Lisa Harvey (@weeleesa) reported@virginmedia what is going on in EK G74 area? Estimated fix 3pm and been down since last night?? Surely can’t take so long to fix.
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B (@sham91) reported@virginmedia how the f**k is internet down again 3rd time today in BD2 3BA area?
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nikky linnane (@NLinnane) reportedIs Elaine Burke the only tech expert available in Ireland for tv ? She's never off virgin media and now she's on rte news. It would be great if we could have other view points not just one because they are connected to the right people.
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CADark (@ca95222) reported@mitchlog @dejanirasilveir What in God's name does he get at that price?? I hope it's top notch. That#s a rip-off. I've heard bad things about Virgin Media. Help him to change to someone else.
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Bert longballs (@Bertlongball) reported@virginmedia my current contract runs out 16th June and the best price you can offer me after 12 years a customer I have been offered £46.99 ppm but if let it run out I can get it for 26.99 as a new customer