Virgin Media Outage Report in Perth, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Perth come from postal codes PH1 and PH2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Perth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Perth, Scotland
The most recent Virgin Media outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
TV | |
| Perth |
Phone | |
| Perth |
||
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Perth, Scotland
Latest outage, problems and issue reports in Perth and nearby locations:
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
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sdc
(@tiffdoha) reported
from
Perth, Scotland
@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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simon d martin
(@craigiesaint) reported
from
Perth, Scotland
@virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter
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Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
@virginmedia Can you PM me for my details so you can call me to sort my broadband issue. Already spent over ten hours of my life on the phone in 2019 to you. #hopeless
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Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia no coincidence that as I'm not renewing my contract, my Wi-Fi has been playing up during the last 2 weeks and is now unavailable. So much for looking after its customers. (I'm still paying for this service btw)
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65
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Mark Westwater
(@truegravity) reported
from
Perth, Scotland
@virginmedia Can someone be sent to fix my broadband. I’m restarting my router multiple times/day. Called up and automated response says there’s a problem and call back in 24hrs. I do and get same response.
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Frankie Sweeney
(@frankieS1987) reported
from
Perth, Scotland
@virginmedia absolute joke. Been calling all week to get internet in the summerhouse and they have upgraded our package without us agreeing to it, now everytime we phone we’re on hold for half an hour then when we say we want to cancel they just hang up on us! Robbing Bastards!!!
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Elaine Blair
(@Perth_Librarian) reported
from
Perth, Scotland
@virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
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Mark Westwater
(@truegravity) reported
from
Perth, Scotland
@virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
Absolutely shocking and disgusting service from @virginmedia #virginmobile
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Aldobear7
(@theperthamateur) reported
from
Perth, Scotland
@virginmedia Cancel it all!! Cancel my cable, broadband, phone and mobile phone. Nothing short of false advertising and disgusting. I hope your website works, cos I'm cancelling my Direct Debit immediately
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Stu
(@ShedBoyStu) reported
from
Perth, Scotland
@Kevin1982 @virginmedia Been playing up in PH1 as well since 1am never usually have any issues.
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Derry Soper
(@derrydelsoper) reported
from
Perth, Scotland
@virginmedia Online chat adviser no help in solving my issue, on moving house
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Scott Campbell
(@soupy30061976) reported
from
Perth, Scotland
@virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging
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Frankie Sweeney
(@frankieS1987) reported
from
Perth, Scotland
@virginmedia I’ve cancelled, I’m going with Sky. Ridiculous customer service
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Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.
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Aldobear7
(@theperthamateur) reported
from
Perth, Scotland
@Edward_Adshead @virginmedia Can he look at my complaint? Would have saved me going to Cisas?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Crowley
(@davetcrowley) reported
@virginmedia Is there a mobile issue as well?
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Simon Taylor
(@SiTay73) reported
@virginmedia Unfortunately you will see a problem with the transfer of payments from my bank this month, I apologise if this affects your business and will try to find the root cause and fix it as soon as your service is resumed
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Richard M
(@zettsail) reported
@virginmedia Plymouth - totally borked. Not intermittent. Price up service down…
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mohammed Islam 🇧🇩🇬🇧🌏⚒️
(@mohammed_islam) reported
@virginmedia Your phone line and website are also down?
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Jskrdus
(@jskrdus) reported
@virginmedia Mine still not working! Not able to contact customer services. What you playing at?
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Verified Jedi
(@LoZeno) reported
@virginmedia "some customers". The whole nation is "some customers". Gotcha. Meanwhile, is the bill price increase of £12 being rolled back? Because it sure as hell is not deserved for this kind of service.
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Nicholas Harrison
(@NichHarri) reported
@virginmedia You guys are a bunch of clowns. Unreliable and truly miserable customer service - so happy I switched from you!
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Andy
(@sadelta99) reported
@virginmedia are you *************** now - internet down again and unable to contact you as your phones are not working .
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Alex
(@DestroyingMinds) reported
@virginmedia ******* rubbish you are. Always the same with this company. Try and terminate the contract and you want to charge me a fortune when half the time my broadband is down. You should be ashamed
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Michael Dillon
(@Michael39979327) reported
@virginmedia Company a joke really are cost me money today working from home as Wi-Fi kept cutting in and out pay enough money for this as it is and always been crap