Virgin Media

Virgin Media Outage Report in Perth, Scotland

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Perth come from postal codes PH1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Perth, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Perth, Scotland 03/28/2024 22:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Perth, Scotland

The most recent Virgin Media outage reports came from the following cities: Perth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPerth TV
United KingdomPerth Internet
United KingdomPerth TV
United KingdomPerth TV
United KingdomPerth TV
United KingdomPerth Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Perth, Scotland

Latest outage, problems and issue reports in Perth and nearby locations:

  • Titch17 XxTrishxX (@Titch17) reported from Perth, Scotland

    @virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks

  • tiffdoha sdc (@tiffdoha) reported from Perth, Scotland

    @virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!

  • Titch17 XxTrishxX (@Titch17) reported from Perth, Scotland

    @virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65

  • soupy30061976 Scott Campbell (@soupy30061976) reported from Perth, Scotland

    @virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging

  • SaintlyChild Alan Stewart (@SaintlyChild) reported from Perth, Scotland

    @virginmedia does anyone work there anymore on hold for over 30mins my daughters phone not worked for a week nobody answers. Service is appalling you must have SLAs you need to meet. #angrycustomer #virginmobile

  • derrydelsoper Derry Soper (@derrydelsoper) reported from Perth, Scotland

    @virginmedia Online chat adviser no help in solving my issue, on moving house

  • lesharkey1 Lesley (@lesharkey1) reported from Scone, Scotland

    @virginmedia I’ve now been waiting on the phone for 35 mins to cancel - is this a tactic in the hope people give up and stay with you 🤔

  • SaintlyChild Alan Stewart (@SaintlyChild) reported from Perth, Scotland

    @virginmedia Can you PM me for my details so you can call me to sort my broadband issue. Already spent over ten hours of my life on the phone in 2019 to you. #hopeless

  • trishawood7 Trisha Wood (@trishawood7) reported from Perth, Scotland

    @virginmedia I am trying to send back equipment and been sent the pack but I can’t get it all out! I need help!

  • SaintlyChild Alan Stewart (@SaintlyChild) reported from Perth, Scotland

    £28 for #JoshuaRuiz2 you’re having a laugh Sky WTF @virginmedia he’s not even a decent boxer. #sky #boxing #virginmedia #nothanks

  • ShedBoyStu Stu (@ShedBoyStu) reported from Perth, Scotland

    @Kevin1982 @virginmedia Been playing up in PH1 as well since 1am never usually have any issues.

  • Quietbiglad Ian 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Quietbiglad) reported from Milnathort, Scotland

    @virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice

  • truegravity Mark Westwater (@truegravity) reported from Perth, Scotland

    @virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.

  • cowinthemeadow Ian Cowmeadow (@cowinthemeadow) reported from Perth, Scotland

    @virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.

  • Titch17 XxTrishxX (@Titch17) reported from Perth, Scotland

    Absolutely shocking and disgusting service from @virginmedia #virginmobile

  • craigiesaint simon d martin (@craigiesaint) reported from Perth, Scotland

    @virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter

  • Titch17 XxTrishxX (@Titch17) reported from Perth, Scotland

    @virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65

  • Perth_Librarian Elaine Blair (@Perth_Librarian) reported from Perth, Scotland

    @virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back

  • cowinthemeadow Ian Cowmeadow (@cowinthemeadow) reported from Perth, Scotland

    @virginmedia no coincidence that as I'm not renewing my contract, my Wi-Fi has been playing up during the last 2 weeks and is now unavailable. So much for looking after its customers. (I'm still paying for this service btw)

  • Titch17 XxTrishxX (@Titch17) reported from Perth, Scotland

    @virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • realjoerobin Joe ✌🏻 (@realjoerobin) reported

    @virginmedia Nope never rescheduled, didn’t give a reason , they promised that it’d be fixed with 24 hours on two separate occasions - which it wasn’t.

  • thetopherharris Christopher Harris 🛸 (@thetopherharris) reported

    @virginmedia I understand that but fault free isn’t daily issues for 12 months with no resolution is it? Calls have been logged, engineers have visited, complaints have been made and yet here we are.

  • lexicalk R K (@lexicalk) reported

    @vmbusiness @vmbusinesshelp what's going on with your broadband service in the HA0 area?? Been intermittent for 2 days and causing severe disruption!

  • terrimorris1991 Terri Morris (@terrimorris1991) reported

    @virginmedia I consider this is poor conduct. If virgin cannot provide services that’s their failure. If you can prove your moving into such property you should not be held to such a ridiculous termination charge.

  • DumbartonMick Mick Dumbarton (@DumbartonMick) reported

    @virginmedia Whole family have been loyal Virgin Media customers since 2004, and never had an issue with TV, broadband or phones until this.

  • MummyY15 MummyY (@MummyY15) reported

    @virginmedia We're still waiting. A week ago your colleague Paul said he'd return our email he promised to sort it 6 months trying to cancel an account....awful customer service. Stressing an 86 year old pensioner out. Shame on you @virginmedia shame.

  • crosss216 Matt Wells (@crosss216) reported

    @virginmedia The forums won't tell me why you closed my complaint without getting in contact with me, the why you lied to me about that, and why I have to spent hours on the phone to be passed to wrong departments will it? And why you can't help your old customers?

  • lezli_f Lezli F (@lezli_f) reported

    @virginmedia So because a) I still had (terrible) wifi, b) no-one answered my initial tweet, c) your phone lines are impossible to get through to, d) you've removed access to live chat, I don't qualify for anything? Lovely. Class act you're running there

  • thetopherharris Christopher Harris 🛸 (@thetopherharris) reported

    @virginmedia Hi. Our ridiculous amount of logged calls and engineer visits can tell the story. We are constantly told there are no issues but we lose internet connection and wifi several times a day. It’s appalling.

  • orhansubay ORHAN SUBAY (@orhansubay) reported

    @virginmedia At my complaints, you will see all things. I fed up writing you and trying to reach you. I tried to find a solution but I can't communicate with you. I can share my SMS chat with you, and you can see your capability of handling an issue. Sorry for you.