Virgin Media Outage Report in Perth, Scotland
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The latest reports from users having issues in Perth come from postal codes PH1 and PH2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Perth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Perth, Scotland
The most recent Virgin Media outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Internet | |
| Perth |
||
| Perth |
Internet | |
| Perth |
Wi-fi | |
| Perth |
Internet | |
| Perth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Perth, Scotland
Latest outage, problems and issue reports in Perth and nearby locations:
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Mark Westwater
(@truegravity) reported
from
Perth, Scotland
@virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.
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Mark Westwater
(@truegravity) reported
from
Perth, Scotland
@virginmedia Can someone be sent to fix my broadband. I’m restarting my router multiple times/day. Called up and automated response says there’s a problem and call back in 24hrs. I do and get same response.
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Scott Campbell
(@soupy30061976) reported
from
Perth, Scotland
@virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging
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simon d martin
(@craigiesaint) reported
from
Perth, Scotland
@virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
Absolutely shocking and disgusting service from @virginmedia #virginmobile
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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Jennie Murray 🇪🇺🏴
(@lithgaelark) reported
from
Perth, Scotland
@virginmedia Why is my Internet not working?
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Frankie Sweeney
(@frankieS1987) reported
from
Perth, Scotland
@virginmedia I’ve cancelled, I’m going with Sky. Ridiculous customer service
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Aldobear7
(@theperthamateur) reported
from
Perth, Scotland
@Edward_Adshead @virginmedia Can he look at my complaint? Would have saved me going to Cisas?
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Aldobear7
(@theperthamateur) reported
from
Perth, Scotland
@virginmedia Cancel it all!! Cancel my cable, broadband, phone and mobile phone. Nothing short of false advertising and disgusting. I hope your website works, cos I'm cancelling my Direct Debit immediately
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Derry Soper
(@derrydelsoper) reported
from
Perth, Scotland
@virginmedia Online chat adviser no help in solving my issue, on moving house
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Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.
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Stu
(@ShedBoyStu) reported
from
Perth, Scotland
@Kevin1982 @virginmedia Been playing up in PH1 as well since 1am never usually have any issues.
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Stu
(@ShedBoyStu) reported
from
Perth, Scotland
Anyone else stv not working on virgin media? Ph1 2 area.. was same earlier with bbc 1 but managed to get bbc northern ireland working ok
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sdc
(@tiffdoha) reported
from
Perth, Scotland
@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65
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Elaine Blair
(@Perth_Librarian) reported
from
Perth, Scotland
@virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back
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Frankie Sweeney
(@frankieS1987) reported
from
Perth, Scotland
@virginmedia absolute joke. Been calling all week to get internet in the summerhouse and they have upgraded our package without us agreeing to it, now everytime we phone we’re on hold for half an hour then when we say we want to cancel they just hang up on us! Robbing Bastards!!!
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jenn 🔜 meets (David) Tenn(ant)!
(@LaptopGeek92) reported
@virginmedia She is threatening to cancel her direct debit.
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Johnny Pickersgill
(@johnnypleeds) reported
@virginmedia This company is absolutely shocking!!!! 4 times I've tried to call, nobody is able to understand what I am calling for. someone DM me so Im able to speak to someone direct and lodge a complaint and if not received I will be cancelling every single service I have. Hrs wasted!!!!
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zen bee
(@zenbee15) reported
@virginmedia please tell me how I can cancel my contract. I have phoned, been referred to a texting system and then to WhatsApp. You have been sending me around and around in circles for days. I just want to cancel my contract please help.
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locin nitram
(@LocinNitram) reported
@virginmedia 24 hrs later still not heard anything from virgin media ,even your tex service is too busy for a reply 🙄
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Lil 🦖🌻
(@lildakes) reported
An absolute shock, my @virginmedia broadband is not working again. Whilst I'm trying to work from home...again. Someone get me into an office 😭
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Amy 🎃
(@tree_stars_) reported
40 minutes on hold to @virginmedia and they hang up on me 😡
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Dan Robinson
(@TheDanRobinson) reported
@virginmedia It said it would be fixed by 18:00, but the service was back on within a couple of hours.
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Amber Hartley
(@ahxrt) reported
@maryelizmcbride @virginmedia I did want to upgrade but couldn’t get hold of anyone, I’m now that fed up I want to cancel, still can’t get hold of anyone!
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Rob Carter
(@rhcarter) reported
Spent more than 2.5 hours on the phone over the past couple days to @virginmedia. I've had my new contract issued twice incorrectly. How do I get this sorted? I've logged a formal complaint but have not heard anything.
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Paul Southall
(@paulsouthall_) reported
@virginmedia I'm actually baffled 6 hours and I'm still waiting for someone?? This is actually a joke! I was trying to stay with you but I'm just gonna cancel completely!