Virgin Media outages and service status in Perth, Scotland
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- Virgin Media generated 0 outage signals in the last 24 hours around Perth, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jul 15, 7:43 PM GMT+1.
- Internet (100%)
The latest reports from users having issues in Perth come from postal codes PH1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Perth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Perth, Scotland
The most recent Virgin Media outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Internet | 4 days ago |
Community Discussion
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Virgin Media Issues Reports Near Perth, Scotland
Latest outage, problems and issue reports in Perth and nearby locations:
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Alan Stewart (@SaintlyChild) reported from Perth, Scotland£28 for #JoshuaRuiz2 you’re having a laugh Sky WTF @virginmedia he’s not even a decent boxer. #sky #boxing #virginmedia #nothanks
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Scott Campbell (@soupy30061976) reported from Perth, Scotland@virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging
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XxTrishxX (@Titch17) reported from Perth, ScotlandAbsolutely shocking and disgusting service from @virginmedia #virginmobile
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Mark Westwater (@truegravity) reported from Perth, Scotland@virginmedia Can someone be sent to fix my broadband. I’m restarting my router multiple times/day. Called up and automated response says there’s a problem and call back in 24hrs. I do and get same response.
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Frankie Sweeney (@frankieS1987) reported from Perth, Scotland@virginmedia I’ve cancelled, I’m going with Sky. Ridiculous customer service
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Mark Westwater (@truegravity) reported from Perth, Scotland@virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.
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Trisha Wood (@trishawood7) reported from Perth, Scotland@virginmedia I am trying to send back equipment and been sent the pack but I can’t get it all out! I need help!
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
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Alan Stewart (@SaintlyChild) reported from Perth, Scotland@virginmedia does anyone work there anymore on hold for over 30mins my daughters phone not worked for a week nobody answers. Service is appalling you must have SLAs you need to meet. #angrycustomer #virginmobile
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Elaine Blair (@Perth_Librarian) reported from Perth, Scotland@virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back
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sdc (@tiffdoha) reported from Perth, Scotland@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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Frankie Sweeney (@frankieS1987) reported from Perth, Scotland@virginmedia absolute joke. Been calling all week to get internet in the summerhouse and they have upgraded our package without us agreeing to it, now everytime we phone we’re on hold for half an hour then when we say we want to cancel they just hang up on us! Robbing Bastards!!!
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Ian 🏴 (@Quietbiglad) reported from Milnathort, Scotland@virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice
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Ian Cowmeadow (@cowinthemeadow) reported from Perth, Scotland@virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.
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Lesley (@lesharkey1) reported from Scone, Scotland@virginmedia I’ve now been waiting on the phone for 35 mins to cancel - is this a tactic in the hope people give up and stay with you 🤔
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Alan Stewart (@SaintlyChild) reported from Perth, Scotland@virginmedia Can you PM me for my details so you can call me to sort my broadband issue. Already spent over ten hours of my life on the phone in 2019 to you. #hopeless
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
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Derry Soper (@derrydelsoper) reported from Perth, Scotland@virginmedia Online chat adviser no help in solving my issue, on moving house
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@Camz99 (@Camz99) reported from Perth, Scotland@virginmedia You are not! After blaming our equipment for the fault we received this text; Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. Your customer service section is clueless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LordCornelius (@LordCornelius2) reportedAnyone else's laptop struggling recently in the heat? The situation isn't helped by @virginmedia broadband being down longer and more often than Angela Rayner's knickers.
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banofi (@sparkly_sand) reported@virginmedia you need to cater for people who work from home. I’m losing earnings due to bad internet. Apparently I can’t have business broadband and have a tv package! 🤬😭
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Leo Gheorghita (@leogheorghita) reported@virginmedia @gwfvrowell In general you help with nothing.
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thisisthatian (@thisisthatian) reported@Simon_Whale @virginmedia They're the kind of company who are all nice when things go their way When there's a problem, or you leave them, they become piss poor, ignorant and hostile After all our issues, they often send salesmen to our door asking for is to switch I usually threaten them with violence
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Einne Mees 🇵🇭 🇮🇱 (@MeesEinne) reported@Simon_Whale @virginmedia Left VM after 10 years! They are ****!
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Yvonne Ward (@YvonneWard0) reported@virginmedia I would like a telephone number in the uk that I can ring please we have an ongoing complaint that is not being addressed. We have been on the phone many times and always told they can help they never do and fobbed off that tech will ring us. Emails not replied to.
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andrea crosby (@andreac14064810) reported@virginmedia every time I get a sales call iv had roughly in two days 4 despite saying im not interested I will raise a complaint
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Si (@Si_67) reported@virginmedia Whenever I use your service checker, I get the message: "Intermittent signal in your area..." etc I go through the charade of checking the equipment (knowing it's not that) to get the stock message: "Don’t worry, we’re looking into this issue..."etc. This is all the time now.
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What would Ash do ? (@posivisionary) reported@virginmedia broadband down AGAIN. Since last night and still not fixed. Come on now !!!!
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Princess of Dhamp (@Princess_Dhamp) reported@Simon_Whale @virginmedia Rubbish company, Customer Service is just scammers, no system , bunch of scumbags in the industry. We had in one of our BTL and got it cancelled for all those reasons ,am sure many have experienced. Stay away from @virginmedia