Virgin Media Outage Report in Perth, Scotland
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The latest reports from users having issues in Perth come from postal codes PH1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Perth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Perth, Scotland
The most recent Virgin Media outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
TV | |
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
TV | |
| Perth |
TV | |
| Perth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Perth, Scotland
Latest outage, problems and issue reports in Perth and nearby locations:
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sdc
(@tiffdoha) reported
from
Perth, Scotland
@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
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Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia no coincidence that as I'm not renewing my contract, my Wi-Fi has been playing up during the last 2 weeks and is now unavailable. So much for looking after its customers. (I'm still paying for this service btw)
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Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
@virginmedia does anyone work there anymore on hold for over 30mins my daughters phone not worked for a week nobody answers. Service is appalling you must have SLAs you need to meet. #angrycustomer #virginmobile
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Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
@virginmedia Can you PM me for my details so you can call me to sort my broadband issue. Already spent over ten hours of my life on the phone in 2019 to you. #hopeless
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Scott Campbell
(@soupy30061976) reported
from
Perth, Scotland
@virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
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Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
£28 for #JoshuaRuiz2 you’re having a laugh Sky WTF @virginmedia he’s not even a decent boxer. #sky #boxing #virginmedia #nothanks
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Aldobear7
(@theperthamateur) reported
from
Perth, Scotland
@Edward_Adshead @virginmedia Can he look at my complaint? Would have saved me going to Cisas?
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Lesley
(@lesharkey1) reported
from
Scone, Scotland
@virginmedia I’ve now been waiting on the phone for 35 mins to cancel - is this a tactic in the hope people give up and stay with you 🤔
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65
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Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.
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Elaine Blair
(@Perth_Librarian) reported
from
Perth, Scotland
@virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back
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Derry Soper
(@derrydelsoper) reported
from
Perth, Scotland
@virginmedia Online chat adviser no help in solving my issue, on moving house
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Stu
(@ShedBoyStu) reported
from
Perth, Scotland
@Kevin1982 @virginmedia Been playing up in PH1 as well since 1am never usually have any issues.
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Trisha Wood
(@trishawood7) reported
from
Perth, Scotland
@virginmedia I am trying to send back equipment and been sent the pack but I can’t get it all out! I need help!
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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Mark Westwater
(@truegravity) reported
from
Perth, Scotland
@virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
Absolutely shocking and disgusting service from @virginmedia #virginmobile
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simon d martin
(@craigiesaint) reported
from
Perth, Scotland
@virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ℳ𝒾𝓈𝓈𝓉𝓇ℯ𝓈𝓈 ℬ
(@Missblondie_OF) reported
@virginmedia so your boss can go to space but the customers who fund it have no service? Both landline and internet have gone down, and the internet has been shaky all month, just as the price goes up.
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kaley 🏁
(@kayldavenport) reported
@virginmedia That also says no issues. So here’s me reporting an issue!
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kaley 🏁
(@kayldavenport) reported
@virginmedia Yes I checked, it says no known issues. But they’re is CLEARLY an issue, it went down around 5.30pm.
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐
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Can't see the wood for the whisky 🌲🎪
(@CEVokins) reported
@virginmedia Did check, says no issues, yet it has still dropped out three times in two hours. It is a regular thing for it to drop out here, but not like that.
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Jane xo
(@J_298xo) reported
@virginmedia why are you not listening? we have not been with virgin for 5+ years and the email worked FINE until last week. the email was NEVER linked to a virgin account such as broadband
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kaley 🏁
(@kayldavenport) reported
oh my god @virginmedia your internet is down in SW17 AGAIN! If this makes me miss any of the F1 this weekend I will completely lose my **** 🥲🥲🥲
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Can't see the wood for the whisky 🌲🎪
(@CEVokins) reported
@virginmedia Equipment fine. And as I was typing this to you on laptop, it's gone down again and I'm back to using phone data. Ridiculous.
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Rich45s
(@Rich45s) reported
@virginmedia hello. Your colleagues have phoned me 7 times In two days to help me ‘renegotiate’ my package. I don’t need any help. I’ve been polite the first few times and they’ve promised to stop calling but they haven’t. I’ll be less polite if this continues. Sort it out please
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Sue Odell
(@scorpioredhair) reported
Oh no @virginmedia why oh why did you have to go down ‘in the NW5 area’ late this afternoon, just as I’m uploading the most tear-jerking emotional wonderful self tapes from NHS staff & frontline workers for a vital support charity advertising campaign! So annoying. Aarrghhh😡😡😡