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Virgin Media outages and service status in Perth, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Perth, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Internet.
  • The most recent signal from this area was received Aug 27, 7:08 AM GMT+1.
  • 50% E-mail (50%)
  • 50% Internet (50%)

The latest reports from users having issues in Perth come from postal codes PH1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Perth, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 29: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Perth, Scotland

The most recent Virgin Media outage reports came from the following cities: Perth.

CityProblem TypeReport Time
Perth Internet 3 days ago
Perth E-mail 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Perth, Scotland

Latest outage, problems and issue reports in Perth and nearby locations:

  • theperthamateur
    Aldobear7 (@theperthamateur) reported from Perth, Scotland

    @Edward_Adshead @virginmedia Can he look at my complaint? Would have saved me going to Cisas?

  • frankieS1987
    Frankie Sweeney (@frankieS1987) reported from Perth, Scotland

    @virginmedia absolute joke. Been calling all week to get internet in the summerhouse and they have upgraded our package without us agreeing to it, now everytime we phone we’re on hold for half an hour then when we say we want to cancel they just hang up on us! Robbing Bastards!!!

  • Titch17
    XxTrishxX (@Titch17) reported from Perth, Scotland

    @virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65

  • Titch17
    XxTrishxX (@Titch17) reported from Perth, Scotland

    @virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65

  • SaintlyChild
    Alan Stewart (@SaintlyChild) reported from Perth, Scotland

    £28 for #JoshuaRuiz2 you’re having a laugh Sky WTF @virginmedia he’s not even a decent boxer. #sky #boxing #virginmedia #nothanks

  • ShedBoyStu
    Stu (@ShedBoyStu) reported from Perth, Scotland

    @Kevin1982 @virginmedia Been playing up in PH1 as well since 1am never usually have any issues.

  • ShedBoyStu
    Stu (@ShedBoyStu) reported from Perth, Scotland

    Anyone else stv not working on virgin media? Ph1 2 area.. was same earlier with bbc 1 but managed to get bbc northern ireland working ok

  • frankieS1987
    Frankie Sweeney (@frankieS1987) reported from Perth, Scotland

    @virginmedia I’ve cancelled, I’m going with Sky. Ridiculous customer service

  • trishawood7
    Trisha Wood (@trishawood7) reported from Perth, Scotland

    @virginmedia I am trying to send back equipment and been sent the pack but I can’t get it all out! I need help!

  • Quietbiglad
    Ian 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Quietbiglad) reported from Milnathort, Scotland

    @virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice

  • Titch17
    XxTrishxX (@Titch17) reported from Perth, Scotland

    Absolutely shocking and disgusting service from @virginmedia #virginmobile

  • tiffdoha
    sdc (@tiffdoha) reported from Perth, Scotland

    @virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!

  • truegravity
    Mark Westwater (@truegravity) reported from Perth, Scotland

    @virginmedia Can someone be sent to fix my broadband. I’m restarting my router multiple times/day. Called up and automated response says there’s a problem and call back in 24hrs. I do and get same response.

  • craigiesaint
    simon d martin (@craigiesaint) reported from Perth, Scotland

    @virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter

  • SaintlyChild
    Alan Stewart (@SaintlyChild) reported from Perth, Scotland

    @virginmedia does anyone work there anymore on hold for over 30mins my daughters phone not worked for a week nobody answers. Service is appalling you must have SLAs you need to meet. #angrycustomer #virginmobile

  • cowinthemeadow
    Ian Cowmeadow (@cowinthemeadow) reported from Perth, Scotland

    @virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.

  • derrydelsoper
    Derry Soper (@derrydelsoper) reported from Perth, Scotland

    @virginmedia Online chat adviser no help in solving my issue, on moving house

  • soupy30061976
    Scott Campbell (@soupy30061976) reported from Perth, Scotland

    @virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging

  • Titch17
    XxTrishxX (@Titch17) reported from Perth, Scotland

    @virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service

  • Titch17
    XxTrishxX (@Titch17) reported from Perth, Scotland

    @virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GGWilliams72
    GW (@GGWilliams72) reported

    @virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

  • 1Atkins
    paul atkins (@1Atkins) reported

    Hi there my Internet has gone down @virginmedia

  • mickyfreckle
    J Sigh (@mickyfreckle) reported

    @RyanAlbert2026 @rte Prisons overloaded with foreigners but not on this scumbag channels programme **** @virginmedia

  • alan_reddish
    Lifes MIS-Takes (@alan_reddish) reported

    @virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours

  • DocMeezbah
    Misbah (مصباح) (@DocMeezbah) reported

    @youfibre Well, I have WiFi connection promising 1800 Mbps. Why would I check WiFi speed on Ethernet wire? Last time I checked with @virginmedia it was almost 1Gbps for the promise of the same! #Service is simply not as promised!

  • coaster_cowboy
    Neil I 🎢🍺 (@coaster_cowboy) reported

    @fred_fre @virginmedia @villa4ever29 Got a chat session with Virginmedia support, they have identified 4 platform outages affecting a number of customers, engineers are on site with estimated fix of today at 12:50

  • Truthwills26171
    Truthwillsetyoufree (@Truthwills26171) reported

    @RakeLark @handsomedave32 @VirginMediaNews What personal issues, my disgust at the race baiting grifters and the morons who support them? If that’s a personal issue I’ll happily hold it. Where did I say it wasn’t a concern or problem? I stated facts about Virgin Media, & that many agencies can get state funds!

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @virginmedia If you check the DMs I’ve sent you 42 messages in the last 16 days. You have replied to lots of them. But you have never been able to tell me why the fix is taking so long, whether/when any engineering staff have actually turned up to look at our cabling, or when it will be fixed

  • clairewhyte12
    claire whyte (@clairewhyte12) reported

    @virginmedia Ive sent you messages and you didn’t read them! The internet has been shocking for over a week and it just says intermittent signal every day.

  • BenGoodhind
    BEN GOODHIND (@BenGoodhind) reported

    @virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35