Virgin Media

Virgin Media Outage Report in Perth, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Perth come from postal codes PH1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Perth, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Perth, Scotland 07/17/2025 05:45

July 17: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Perth, Scotland

The most recent Virgin Media outage reports came from the following cities: Perth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPerth Internet
United KingdomPerth Internet
United KingdomPerth E-mail
United KingdomPerth Total Blackout
United KingdomPerth Internet
United KingdomPerth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Perth, Scotland

Latest outage, problems and issue reports in Perth and nearby locations:

  • ShedBoyStu Stu (@ShedBoyStu) reported from Perth, Scotland

    Anyone else stv not working on virgin media? Ph1 2 area.. was same earlier with bbc 1 but managed to get bbc northern ireland working ok

  • lithgaelark Jennie Murray 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@lithgaelark) reported from Perth, Scotland

    @virginmedia Why is my Internet not working?

  • theperthamateur Aldobear7 (@theperthamateur) reported from Perth, Scotland

    @virginmedia Cancel it all!! Cancel my cable, broadband, phone and mobile phone. Nothing short of false advertising and disgusting. I hope your website works, cos I'm cancelling my Direct Debit immediately

  • truegravity Mark Westwater (@truegravity) reported from Perth, Scotland

    @virginmedia Can someone be sent to fix my broadband. I’m restarting my router multiple times/day. Called up and automated response says there’s a problem and call back in 24hrs. I do and get same response.

  • frankieS1987 Frankie Sweeney (@frankieS1987) reported from Perth, Scotland

    @virginmedia I’ve cancelled, I’m going with Sky. Ridiculous customer service

  • frankieS1987 Frankie Sweeney (@frankieS1987) reported from Perth, Scotland

    @virginmedia absolute joke. Been calling all week to get internet in the summerhouse and they have upgraded our package without us agreeing to it, now everytime we phone we’re on hold for half an hour then when we say we want to cancel they just hang up on us! Robbing Bastards!!!

  • theperthamateur Aldobear7 (@theperthamateur) reported from Perth, Scotland

    @Edward_Adshead @virginmedia Can he look at my complaint? Would have saved me going to Cisas?

  • truegravity Mark Westwater (@truegravity) reported from Perth, Scotland

    @virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.

  • craigiesaint simon d martin (@craigiesaint) reported from Perth, Scotland

    @virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter

  • ShedBoyStu Stu (@ShedBoyStu) reported from Perth, Scotland

    @Kevin1982 @virginmedia Been playing up in PH1 as well since 1am never usually have any issues.

  • soupy30061976 Scott Campbell (@soupy30061976) reported from Perth, Scotland

    @virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging

  • derrydelsoper Derry Soper (@derrydelsoper) reported from Perth, Scotland

    @virginmedia Online chat adviser no help in solving my issue, on moving house

  • tiffdoha sdc (@tiffdoha) reported from Perth, Scotland

    @virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!

  • Perth_Librarian Elaine Blair (@Perth_Librarian) reported from Perth, Scotland

    @virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back

  • Titch17 XxTrishxX (@Titch17) reported from Perth, Scotland

    @virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service

  • Titch17 XxTrishxX (@Titch17) reported from Perth, Scotland

    @virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks

  • Titch17 XxTrishxX (@Titch17) reported from Perth, Scotland

    @virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65

  • Titch17 XxTrishxX (@Titch17) reported from Perth, Scotland

    @virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65

  • Titch17 XxTrishxX (@Titch17) reported from Perth, Scotland

    Absolutely shocking and disgusting service from @virginmedia #virginmobile

  • cowinthemeadow Ian Cowmeadow (@cowinthemeadow) reported from Perth, Scotland

    @virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • No_Bikers The EA 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇸🇮🇱 #FBAH (@No_Bikers) reported

    @virginmedia Thanks, there was nothing listed. However I discovered via local media there was a major outage near Dumbarton, however there was nothing on the website or app. The call centre didn't know either. Lasted most of the day. Pretty poor Comms.

  • ThomsonEdwint Ed Thomson (@ThomsonEdwint) reported

    @virginmedia why have you changed the way I access my account on trying to login into Virgin Media? You are asking for a second e mail address to access! I don’t have one . No other options.

  • CraigMansfield0 Craig Mansfield (@CraigMansfield0) reported

    @virginmedia no communication on outage in Dumbarton from virgin media directly. Outage since 12pm. What is going on

  • dishesrdone74 Chris Denton (@dishesrdone74) reported

    @virginmedia my skysports app is not working. It asks me to sign in then verify my email address then won't let me in? Help please.

  • aquarius16th Neil Walley💙🇺🇦 (@aquarius16th) reported

    @virginmedia having completed the recent security update, I am unable to login to skysports app via the virginmedia 'button' on my android tablet as the link is not working. Any ideas?

  • Lindalou0207 Linda Lou (@Lindalou0207) reported

    @virginmedia sort out your links on the new My Virgin Media and My 02, the verification email takes ages to come through and the passkey link doesn't work, an hour of my time wasted trying to verify my account.

  • Amanda20125308 Amanda Beesley (@Amanda20125308) reported

    Worst customer service ever from @O2 Raised a complaint, several weeks later they tried to contact me but I was driving so they closed the complaint!!!! And all of this is due to the incompetence of the staff at the Livingston branch 😡 @virginmedia

  • RobRollin2 Audere Est Facere (@RobRollin2) reported

    @Tramzadol @virginmedia @VodafoneUK Honest i think the constant time changes are pissing me more than the actual outage! Its crazy bad!. Have you done the compo thing online? Make sure you do mate.

  • RobRollin2 Audere Est Facere (@RobRollin2) reported

    @Tramzadol @virginmedia Honest its a joke. Never had a issue with @VodafoneUK , i need to beg forgiveness and go back ASAP!!!!.

  • Phil0266 Phil Halshaw (@Phil0266) reported

    @virginmedia Hi @virginmedia it is now over 2 days since I have been unable to login in to my virgin media account or access Sky Sports via the Sky Sports App or via internet. When will this be fixed and where is the communication explaining the fault.