Virgin Media outages and service status in Perth, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Perth, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 14, 1:30 PM GMT+1.
- TV (55%)
- Internet (18%)
- Total Blackout (18%)
- Phone (9%)
The latest reports from users having issues in Perth come from postal codes PH1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Perth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Perth, Scotland
The most recent Virgin Media outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth
|
TV | 2 days ago |
|
Perth
|
TV | 2 days ago |
|
Perth
|
TV | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Perth, Scotland
Latest outage, problems and issue reports in Perth and nearby locations:
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65
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Derry Soper (@derrydelsoper) reported from Perth, Scotland@virginmedia Online chat adviser no help in solving my issue, on moving house
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simon d martin (@craigiesaint) reported from Perth, Scotland@virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter
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Frankie Sweeney (@frankieS1987) reported from Perth, Scotland@virginmedia I’ve cancelled, I’m going with Sky. Ridiculous customer service
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Stu (@ShedBoyStu) reported from Perth, ScotlandAnyone else stv not working on virgin media? Ph1 2 area.. was same earlier with bbc 1 but managed to get bbc northern ireland working ok
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Mark Westwater (@truegravity) reported from Perth, Scotland@virginmedia Can someone be sent to fix my broadband. I’m restarting my router multiple times/day. Called up and automated response says there’s a problem and call back in 24hrs. I do and get same response.
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sdc (@tiffdoha) reported from Perth, Scotland@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
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Stu (@ShedBoyStu) reported from Perth, Scotland@Kevin1982 @virginmedia Been playing up in PH1 as well since 1am never usually have any issues.
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Alan Stewart (@SaintlyChild) reported from Perth, Scotland£28 for #JoshuaRuiz2 you’re having a laugh Sky WTF @virginmedia he’s not even a decent boxer. #sky #boxing #virginmedia #nothanks
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
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Trisha Wood (@trishawood7) reported from Perth, Scotland@virginmedia I am trying to send back equipment and been sent the pack but I can’t get it all out! I need help!
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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Elaine Blair (@Perth_Librarian) reported from Perth, Scotland@virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back
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Ian 🏴 (@Quietbiglad) reported from Milnathort, Scotland@virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice
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Ian Cowmeadow (@cowinthemeadow) reported from Perth, Scotland@virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.
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Alan Stewart (@SaintlyChild) reported from Perth, Scotland@virginmedia Can you PM me for my details so you can call me to sort my broadband issue. Already spent over ten hours of my life on the phone in 2019 to you. #hopeless
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Frankie Sweeney (@frankieS1987) reported from Perth, Scotland@virginmedia absolute joke. Been calling all week to get internet in the summerhouse and they have upgraded our package without us agreeing to it, now everytime we phone we’re on hold for half an hour then when we say we want to cancel they just hang up on us! Robbing Bastards!!!
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@Camz99 (@Camz99) reported from Perth, Scotland@virginmedia You are not! After blaming our equipment for the fault we received this text; Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. Your customer service section is clueless
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Jennie Murray 🇪🇺🏴 (@lithgaelark) reported from Perth, Scotland@virginmedia Why is my Internet not working?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah (@sarahdaxsarah) reported@virginmedia Still no TV service since Thursday night, absolutely appalling service @virginmedia !!!
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Richard Davies (@RichardDavies20) reported@GoodByeXNow @darreng3007 @virginmedia Thanks so nearly a whole day with things not working properly, crazy
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Mr Nash (@Nasher6328) reported@virginmedia As you wasn't supplying a service for hours are you giving us compensation or are we allowed to leave free of charge?;
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flipper (@flipper865) reported@virginmedia This doesnt resolve the issue, I have now taken a photo of the boxed parcel by my front door for reference, the sticker says Yodel
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Onyourbikeson (@MableandMeUK) reported@virginmedia your O2 account integration is through worst ever. All I want to do is check my O2 bundle and I'm stuck in a never ending loop of being asked to link my accounts. Been crap for so long.
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Nigel Ling (@NigelLing641626) reported@virginmedia Any update to when the @virginmedia channels are going to work, I was told earlier today by the Virgin media customer service that it will be guaranteed to up and running by 6 pm this evening- but still No Tv ?????????????????
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Simon Parry (@sparry951) reported@virginmedia In laws have NO TV again this evening. Status checker says there is a TV issue, LE2 9AA
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TraceyW 🇬🇧🏴 (@TraceyWilko) reported@virginmedia Any idea when this will be fixed? Still saying 7.05pm and still down
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Gillian Carrick (@gillian_carrick) reported@virginmedia Are people still having problems this evening. My 95 year old mam still has no TV?
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Marttech Solutions (@MarttechSol) reportedVirgin Media now have an ETA of 11:05am today to get these issues fixed. The Service Status tool now appears to be working for the vast majority of people.