Virgin Media outages and service status in Perth, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Perth, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Perth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Virgin Media Issues Reports Near Perth, Scotland
Latest outage, problems and issue reports in Perth and nearby locations:
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simon d martin (@craigiesaint) reported from Perth, Scotland@virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter
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Frankie Sweeney (@frankieS1987) reported from Perth, Scotland@virginmedia I’ve cancelled, I’m going with Sky. Ridiculous customer service
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Ian 🏴 (@Quietbiglad) reported from Milnathort, Scotland@virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice
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Jennie Murray 🇪🇺🏴 (@lithgaelark) reported from Perth, Scotland@virginmedia Why is my Internet not working?
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Frankie Sweeney (@frankieS1987) reported from Perth, Scotland@virginmedia absolute joke. Been calling all week to get internet in the summerhouse and they have upgraded our package without us agreeing to it, now everytime we phone we’re on hold for half an hour then when we say we want to cancel they just hang up on us! Robbing Bastards!!!
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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Derry Soper (@derrydelsoper) reported from Perth, Scotland@virginmedia Online chat adviser no help in solving my issue, on moving house
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Stu (@ShedBoyStu) reported from Perth, ScotlandAnyone else stv not working on virgin media? Ph1 2 area.. was same earlier with bbc 1 but managed to get bbc northern ireland working ok
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XxTrishxX (@Titch17) reported from Perth, Scotland@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
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Ian Cowmeadow (@cowinthemeadow) reported from Perth, Scotland@virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.
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Alan Stewart (@SaintlyChild) reported from Perth, Scotland@virginmedia Can you PM me for my details so you can call me to sort my broadband issue. Already spent over ten hours of my life on the phone in 2019 to you. #hopeless
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Elaine Blair (@Perth_Librarian) reported from Perth, Scotland@virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back
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Alan Stewart (@SaintlyChild) reported from Perth, Scotland£28 for #JoshuaRuiz2 you’re having a laugh Sky WTF @virginmedia he’s not even a decent boxer. #sky #boxing #virginmedia #nothanks
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Aldobear7 (@theperthamateur) reported from Perth, Scotland@Edward_Adshead @virginmedia Can he look at my complaint? Would have saved me going to Cisas?
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Mark Westwater (@truegravity) reported from Perth, Scotland@virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.
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sdc (@tiffdoha) reported from Perth, Scotland@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
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XxTrishxX (@Titch17) reported from Perth, ScotlandAbsolutely shocking and disgusting service from @virginmedia #virginmobile
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@Camz99 (@Camz99) reported from Perth, Scotland@virginmedia You are not! After blaming our equipment for the fault we received this text; Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. Your customer service section is clueless
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Scott Campbell (@soupy30061976) reported from Perth, Scotland@virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging
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Aldobear7 (@theperthamateur) reported from Perth, Scotland@virginmedia Cancel it all!! Cancel my cable, broadband, phone and mobile phone. Nothing short of false advertising and disgusting. I hope your website works, cos I'm cancelling my Direct Debit immediately
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Wilson (@choc1982) reported@virginmedia I am absolutely disgusted in the service I have been receiving over the last week. I have been with you 12 years and calls have been cut off. WhatsApp chats have been ended while trying to go over offers. Which may I say are shocking. You get nothing for being loyal.
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AM (@itsmeitsmeandy) reported@bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly
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Daniel Goble (@danielgoble) reported@mobily_uk @virginmedia The whole point is to just get you locked into another deal. You threaten to switch and then they lower it and hope you fall for it...all while they try to upsell **** TV packages that nobody wants.
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Andy 🏴🇬🇧 (@wos_occuring) reported@virginmedia @mobily_uk Why can’t you just offer the best service at the best price. This miserable dance goes on all over the UK.
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Steve (@TykeSteve) reported@keithapearson @virginmedia That must be for the orange idiot??
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simon bennett (@felixeemopener) reported@virginmedia every weekend the signal drops. Every weekend “ intermittent signal in your area” EVERY WEEKEND… why can’t you fix this? Why is it still going on? Or do you want us to switch to community fibre??
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manpreet johar (@59snoopy) reported@My My virgin 3.0 hub is showing a red light and the internet is not working! I have tried switching the hub of and allowing it to cool, I have tried a factory reset but still nothing? I am trying to login to my Virgin media account to resolve the issue BUT
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia You’re already aware of the issues, I have an ongoing complaint regarding this. You already have my complaint reference as I gave it your caller today. Who promised someone would ring today. I just need virgin to promise they will restore my Wi-Fi ASAP
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Therese (@Tesz) reported@virginmedia your services including your chat and your agents are hopeless. Please can I have an email address for a formal complaint about repeated loss of service
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ndbchnn (@ndbchnn) reported@virginmedia @virginmedia can you please update me on the service in m30 - it’s been 48 hours no wifi, heating or television.