Virgin Media Outage Report in Perth, Scotland
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The latest reports from users having issues in Perth come from postal codes PH1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Perth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Perth, Scotland
The most recent Virgin Media outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
TV | |
| Perth |
TV | |
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
TV | |
| Perth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Perth, Scotland
Latest outage, problems and issue reports in Perth and nearby locations:
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Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
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Derry Soper
(@derrydelsoper) reported
from
Perth, Scotland
@virginmedia Online chat adviser no help in solving my issue, on moving house
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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sdc
(@tiffdoha) reported
from
Perth, Scotland
@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
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Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
@virginmedia Can you PM me for my details so you can call me to sort my broadband issue. Already spent over ten hours of my life on the phone in 2019 to you. #hopeless
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
Absolutely shocking and disgusting service from @virginmedia #virginmobile
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simon d martin
(@craigiesaint) reported
from
Perth, Scotland
@virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter
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Elaine Blair
(@Perth_Librarian) reported
from
Perth, Scotland
@virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back
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Stu
(@ShedBoyStu) reported
from
Perth, Scotland
@Kevin1982 @virginmedia Been playing up in PH1 as well since 1am never usually have any issues.
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Frankie Sweeney
(@frankieS1987) reported
from
Perth, Scotland
@virginmedia I’ve cancelled, I’m going with Sky. Ridiculous customer service
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Aldobear7
(@theperthamateur) reported
from
Perth, Scotland
@virginmedia Cancel it all!! Cancel my cable, broadband, phone and mobile phone. Nothing short of false advertising and disgusting. I hope your website works, cos I'm cancelling my Direct Debit immediately
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Aldobear7
(@theperthamateur) reported
from
Perth, Scotland
@Edward_Adshead @virginmedia Can he look at my complaint? Would have saved me going to Cisas?
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Frankie Sweeney
(@frankieS1987) reported
from
Perth, Scotland
@virginmedia absolute joke. Been calling all week to get internet in the summerhouse and they have upgraded our package without us agreeing to it, now everytime we phone we’re on hold for half an hour then when we say we want to cancel they just hang up on us! Robbing Bastards!!!
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Mark Westwater
(@truegravity) reported
from
Perth, Scotland
@virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.
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Scott Campbell
(@soupy30061976) reported
from
Perth, Scotland
@virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65
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Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia no coincidence that as I'm not renewing my contract, my Wi-Fi has been playing up during the last 2 weeks and is now unavailable. So much for looking after its customers. (I'm still paying for this service btw)
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Mark Westwater
(@truegravity) reported
from
Perth, Scotland
@virginmedia Can someone be sent to fix my broadband. I’m restarting my router multiple times/day. Called up and automated response says there’s a problem and call back in 24hrs. I do and get same response.
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Great Suprendo*
(@Gr8Suprendo) reported
@sport_simon @virginmedia Cancel your direct debit. Watch how fast they get in touch with you then.
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🌛 Elle
(@__ellee) reported
@virginmedia No. The downstairs internet works but the booster upstairs now doesn't work... Wanna explain how the weather has disconnected my booster from my downstairs cabled box cus I'm listening...
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Ian1558
(@Ian1603) reported
Even trying to use Twitter via @virginmedia is a joke. Over priced, poor service. I used to love them but now...........
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Kev
(@Kevd86) reported
@virginmedia not using virgins internet no i can log in via my vodafone mobile data where im told there is no problem in the area and that my super hub is not connected not that it would be when it cant connect to the internet services since it just has a flashing green light
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Rebecca Holland 🐝
(@Rebecca46768087) reported
@virginmedia What is happening with the internet in the wa11 area. Where on day 4 that where not getting the full service we are paying for im getting really fed up of having no wifi
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sarah baxter
(@sarahgaryozzy) reported
@virginmedia Are you kidding me! What's the point in having the WhatsApp service when apparently there is nothing that can be achieved on it! Can't speak to technical support, don't appear to get any support and was informed yesterday on WhatsApp by the way
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Simon Austin
(@sport_simon) reported
The @virginmedia strategy for retaining customers seems to be not to allow them to cancel. Can't cancel online/ via email & they don't answer phone (on hold for 1 hour plus a couple of times) Wrote a letter to address provided on their website and no response to that either.
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Luke Quinn
(@Quinnaay) reported
@virginmedia are the worst company in the world, Had issues for 6 months and the technical team can’t help and the complaints team just repeat the same copy and paste rubbish telling me to ring technical. How do I get through to a normal human??? #virginmedia
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Natalie Hewing
(@NatalieHewing) reported
@virginmedia Yes and have rang multiple times over the past year. I logged a complaint only to receive a letter saying theyd book an engineer and replace the hub if needed. I rang to do this and they said i had to pay £25. I already pay £60 for no internet
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Martin
(@Hmartin1Martin) reported
@virginmedia This is a joke I need to do your work then send you a picture that doesn't help the fault when it is raining heavy that I loose all internet due to sub surface box that floods