Virgin Media Outage Report in Perth, Scotland
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The latest reports from users having issues in Perth come from postal codes PH1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Perth, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Perth, Scotland
The most recent Virgin Media outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
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| Perth |
Internet | |
| Perth |
Wi-fi | |
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Perth, Scotland
Latest outage, problems and issue reports in Perth and nearby locations:
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65
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Aldobear7
(@theperthamateur) reported
from
Perth, Scotland
@Edward_Adshead @virginmedia Can he look at my complaint? Would have saved me going to Cisas?
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Frankie Sweeney
(@frankieS1987) reported
from
Perth, Scotland
@virginmedia absolute joke. Been calling all week to get internet in the summerhouse and they have upgraded our package without us agreeing to it, now everytime we phone we’re on hold for half an hour then when we say we want to cancel they just hang up on us! Robbing Bastards!!!
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Derry Soper
(@derrydelsoper) reported
from
Perth, Scotland
@virginmedia Online chat adviser no help in solving my issue, on moving house
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Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
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Jennie Murray 🇪🇺🏴
(@lithgaelark) reported
from
Perth, Scotland
@virginmedia Why is my Internet not working?
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Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
@virginmedia Can you PM me for my details so you can call me to sort my broadband issue. Already spent over ten hours of my life on the phone in 2019 to you. #hopeless
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sdc
(@tiffdoha) reported
from
Perth, Scotland
@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
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Frankie Sweeney
(@frankieS1987) reported
from
Perth, Scotland
@virginmedia I’ve cancelled, I’m going with Sky. Ridiculous customer service
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Elaine Blair
(@Perth_Librarian) reported
from
Perth, Scotland
@virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back
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Aldobear7
(@theperthamateur) reported
from
Perth, Scotland
@virginmedia Cancel it all!! Cancel my cable, broadband, phone and mobile phone. Nothing short of false advertising and disgusting. I hope your website works, cos I'm cancelling my Direct Debit immediately
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Stu
(@ShedBoyStu) reported
from
Perth, Scotland
@Kevin1982 @virginmedia Been playing up in PH1 as well since 1am never usually have any issues.
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simon d martin
(@craigiesaint) reported
from
Perth, Scotland
@virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
Absolutely shocking and disgusting service from @virginmedia #virginmobile
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Mark Westwater
(@truegravity) reported
from
Perth, Scotland
@virginmedia Can someone be sent to fix my broadband. I’m restarting my router multiple times/day. Called up and automated response says there’s a problem and call back in 24hrs. I do and get same response.
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Scott Campbell
(@soupy30061976) reported
from
Perth, Scotland
@virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging
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Mark Westwater
(@truegravity) reported
from
Perth, Scotland
@virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Kneale
(@nickkneale) reported
@virginmedia @LisaPagano4 Rang that number they were no real help they gave me another 08000520640 number to ring which told me they wereeclosedsm to email someone or other if this is not sorted by today I will be looking elsewhere
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Beans On Rob
(@BeansOnRob) reported
@virginmedia 1. hello, I've been on the phone with customer service once again because I still have issues with my WiFi, I've been sent around to 3 different people in one call, and the only solution I've been told is to upgrade and pay more. That doesn't seem right.
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Daniel
(@daniellewis152) reported
@VirginMediaIE I was told yesterday when I rang up to cancel, that Virgin Media 240mb plan would be quicker than 500mb through eir/sky/Vodafone etc. How does that work?
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Tegan Types
(@TeganDean5) reported
@virginmedia @virginmedia my wifi has been down in the EH7 area since Tuesday afternoon. This has impacted my work as we work from home and I’ve had no update on this. The repair date kept on being moved and the last one was 10:05am this morning. Can this be updated asap?
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MM
(@MICHELL28831413) reported
@virginmedia Thankyou I shall be ending my contract via the post as this is a terrible company and you don’t even acknowledge that!! Unfortunately Virgin media think they are an essential service well there are plenty of alternatives out there!!
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OstendorfJazmine
(@OstendorfJazmi1) reported
@virginmedia our TV pin hasn't been working for last two days! we can't watch any shows shown after 9pm during the day. know it's correct and can't reset it as box can't connect (reporting a tc5/null error). There are TV issues reported in bs4 but this isn't on the list.
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iain king
(@inbrediaino) reported
@amghegvicbec @virginmedia Thanks but TBH the issue is the length of disruption. Virgin have been great for us for years but to have an area outage for potentially 3 days with many passed fix by deadlines is not acceptable. That’s my issue.
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✨ Channie ✨
(@ChannieLafloof) reported
At least once a month, I have to contact @virginmedia about their services. NEVER AM I COMPENSATED. Two days last time with no net or tv, and nothing. @skytv I’m about to book an engineer to install.
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Patrick
(@Pholland1) reported
@virginmedia I mean, what should I be trying? I should have internet. I booked it 3 weeks before my move in date. Your guy said he’d sort within 3 days. I still have no internet and will continue to have no internet. I don’t want my order with virgin you’re the worst company in human history
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Mike bojangles
(@mikejmsn) reported
@virginmedia This is an absolute joke I have tried 20+ times to sign up to your forum , unacceptable service , I’d advise anyone signing up for broadband to avoid virgin st any cost