Virgin Media

Virgin Media Outage Report in Mundesley, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mundesley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mundesley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mundesley, Norfolk, England 12/13/2024 20:40

December 13: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mundesley, England

Latest outage, problems and issue reports in Mundesley and nearby locations:

  • miss_stoat Chrissie Jenkins (@miss_stoat) reported from North Walsham, England

    @virginmedia I really don't think you understand how soul destroying trying to get your call centre to firstly, answer, and secondly not understand the issue...I need to escalate this to someone not reading from a script and able to understand my problem.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dazlad70 Darren Parker (@dazlad70) reported

    @virginmedia got my hub 4 delivered today for quick self setup the modem just won’t register idiot on the end of the phone couldn’t even read his script A BIT OF ADVICE DONT USE THEM UNLESS THERE YOUR ONLY OPTION

  • karljm93 Karl (@karljm93) reported

    @virginmedia Do you have any info about faults in the NE34 8LL area? For almost 2 weeks now our BB connection cuts out/off constantly, particularly around 9pm each night. 151 just says they're working on a fix with no time estimate info. It's quite frustrating now. Thanks.

  • Alison1mackITV Alison Mackenzie (@Alison1mackITV) reported from Richmond, England

    @virginmedia I can now get WiFi again - not sure what was causing the problem - thanks

  • sgefc21 Sam 💙 (@sgefc21) reported

    No broadband all evening great service again from @virginmedia 👍🏻

  • G8XZD_TV Ian G8XZD (@G8XZD_TV) reported

    @virginmedia Sorry if I haven’t made the problem clear. We are in isolation and can’t get to the shop to drop the equipment off. Hence the request for home collection. Your COVID faq indicates that this is possible. But we are still getting grumpy emails about non return and no communication.

  • chronicknitting Helen (@chronicknitting) reported

    @jtlovell1979 It’s the same thing that I was able to fix last time by climbing behind the television but it’s resisting fixing this time. I can still get Netflix and all that but not my Virginmedia stuff. I will have to Phone Somebody 😱

  • KarrenHughes Karren Hughes (@KarrenHughes) reported

    @virginmedia I have been unable to access the virgin media package that I pay £150 monthly for due to a problem In my area that has been disrupting WiFi since last November. After complaining I have been told I am due £8 per month compensation which seems a very poor response.

  • Juggzy Juggzy Malone (@Juggzy) reported

    @virginmedia In addition,m there is no real facility for lodging a story or narrative as the basis of complaint. Maybe I am wrong. PROVE ME WRONG, Virgin. So this is just another meaningless response intended to appeaee not the complainant but the audience.

  • tinyhaz Gary Harrison (@tinyhaz) reported

    @virginmedia any chance of a reply? Woeful service. If only I could choose someone else .. ah I can’t. 🙄

  • baz828 Baz828 (@baz828) reported

    @virginmedia I find it hard to believe Virgin are sorry, since they still refuse to fix the issue, dispute saying its been fixed, for it to go again 30 minutes ago.