Virgin Media

Virgin Media Outage Report in Galashiels, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Galashiels come from postal codes TD1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Galashiels, The Scottish Borders, Scotland 12/12/2024 04:35

December 12: Problems at Virgin Media

Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Galashiels, The Scottish Borders, Scotland

The most recent Virgin Media outage reports came from the following cities: Galashiels.

Loading map, please wait...
City Problem Type Report Time
United KingdomGalashiels Total Blackout
United KingdomGalashiels E-mail
United KingdomGalashiels Total Blackout
United KingdomGalashiels TV
United KingdomGalashiels Internet
United KingdomGalashiels Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Galashiels, Scotland

Latest outage, problems and issue reports in Galashiels and nearby locations:

  • fiona_gill Fiona Gill (@fiona_gill) reported from Jedburgh, Scotland

    @virginmedia I hope so im on day 2 without full service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • federilli Fede Rilli 🇮🇹🇬🇧🇪🇺 (@federilli) reported

    @virginmedia you don’t even acknowledge my complaint. Situation doesn’t get any better. I cannot believe we’ve switched to your services!!

  • robdrfc4eva Rob (@robdrfc4eva) reported

    @virginmedia at last the engineer comes and after 40 minutes I have new box and 360 installed not v6. Box was faulty. Engineer was amazing ty all at Virgin. Hopefully no more issues

  • tyler56895 Dave Griffin (@tyler56895) reported

    @virginmedia Yes, many calls, but not much sympathy or interest from Vigins side. Apart from the price, their service is poor. WiFi in the next room is hopeless and they have the original TiVo which is horrendously slow.

  • loulou23xx Loulou23x (@loulou23xx) reported

    @virginmedia Hi do you have a dedicated complaints team as one month on and no one has contacted me?? When I call in, no one wants to deal with it and arranges more call backs that never happen??

  • Saudi_Ash2015 Sandman (@Saudi_Ash2015) reported

    @ncustisTheSun No one wants to read about parking charges at Ringway or shite service from Virgin Media Neil

  • MommaG23091962 Momma G (@MommaG23091962) reported

    @MartinSLewis Well @MartinSLewis you have never failed me before but I took your advice to call @virginmedia and haggle my bill. First call price went up by £7 asked to disconnect and they were happy to do this. I left it and called back 30 minutes later and the price went up again by £14 🙈

  • DebraWailes Deb Wailes (@DebraWailes) reported

    Connection Error 7012 on new box and no internet. Help please! @virginmedia

  • markmacnicol Mark MacNicol (@markmacnicol) reported

    @virginmedia Was on phone for almost 2 hours had to end call they said would call me back and didn't. Shocking service you lot spend too much on adverts. If your that interested DM me a direct number I’ll tell u all about it.

  • saiphal Dom (DMK) (@saiphal) reported

    @virginmedia what is happening with my wifi honestly appalled with it my router is literally right next to me and I’m still having connectivity issues can you get someone to come and take a look?

  • MrsGillianL Mrs L (@MrsGillianL) reported

    @UnofficialOA They never say 'Oh, we aren't very busy today. We'll be with you in a jiffy!' Though I only waited 15 minutes for @virginmedia yesterday and had a very good outcome.