Virgin Media Outage Report in Galashiels, The Scottish Borders, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Galashiels come from postal codes TD1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Galashiels, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Galashiels, The Scottish Borders, Scotland
The most recent Virgin Media outage reports came from the following cities: Galashiels.
| City | Problem Type | Report Time |
|---|---|---|
 Galashiels |
Total Blackout | |
| Galashiels |
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| Galashiels |
Total Blackout | |
| Galashiels |
TV | |
| Galashiels |
Internet | |
| Galashiels |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Galashiels, Scotland
Latest outage, problems and issue reports in Galashiels and nearby locations:
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Fiona Gill
(@fiona_gill) reported
from
Jedburgh, Scotland
@virginmedia I hope so im on day 2 without full service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Philpott
(@patrickphilpott) reported
@virginmedia To update you. I’ve now been on phone for 2 hours this morning. First to technical team who couldn’t help. Then to activation team who couldn’t help. Then to pre-install team who couldn’t help. I’m now being transferred again to technical team. WTF is going on?
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Alex Thorne
(@AlexThorne1) reported
Argh, Cyberpunk 2077 has jist arrived and @virginmedia dies locally. Expected fix is 3pm. I pray this isn't going to be a thing going forward having recently switched.
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TJ
(@tony40jenn) reported
@virginmedia can i have some help please
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Bald headed Saitama
(@Kaduizm) reported
@VeepaLeStat Best I had has been Virgin media and been with them longest (questionable customer service though plus they try double my price after a year). Worst was TalkTalk and EE. But they are all ***!!!
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Vanilla Phoe
(@PhoebeeEliza) reported
So badly need to change Internet provider and TV. @virginmedia are so ****
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| Steven | | ®♿
(@really_grumpy) reported
@virginmedia It's not your fault so no need to be sorry. But whether I get 100Mb, 200Mb or 350Mb it makes no difference to you in cost as it comes from the same equipment so why the tariffs, you are forcing out the poor, the old and the disabled from the ability to have fast broadband @Ofcom
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Kirsty Joseph
(@KirstyJoseph1) reported
@virginmedia I want a call back. You can use my data from my twitter page. I am not explaining and then getting redirected to your customer service team. I'll take this as far as I need to go. I would appreciate your help.
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vincent joe
(@v1nn13jo) reported
@virginmedia Its been 21 days since I raised my complaint.....you say it can take upto 28 days....im not holding up much hope with 7 days to go
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noodle strand
(@lewigg) reported
Hardest customer service in the world to get in touch with? @virginmedia “Don’t call us, we’re super busy” “Use our text service” (text service doesn’t work) There is no contact form and no email address and no live chat what the actual ****
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Kiwo
(@Kiwion) reported
@virginmedia no patterns to the recent drops - could be 5 minutes or 2 hours i don't disconnect but speeds slow enough to disrupt EVERYTHING but every night for the last 9 months 12:00am -01:00am complete disconnect. takes a while to get back online