Virgin Media Outage Report in Jedburgh, The Scottish Borders, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Jedburgh, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Jedburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Jedburgh, Scotland
Latest outage, problems and issue reports in Jedburgh and nearby locations:
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cian
(@unoriginalcian) reported
from
Hawick, Scotland
Find it a bit ridiculous that @virginmedia has left me unable to get a new phone in the end after waiting a week for the issue to be resolved on their part 🙄
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Fiona Gill
(@fiona_gill) reported
from
Jedburgh, Scotland
@virginmedia I hope so im on day 2 without full service.
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cian
(@unoriginalcian) reported
from
Hawick, Scotland
@virginmedia I was told there was nothing they could do and then given an email address to contact. Feels as tho it’s been made more difficult for me as an existing customer tho as if I’d been a new customer it looks like I would have got the contract last week
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cian
(@unoriginalcian) reported
from
Hawick, Scotland
@virginmedia I was trying to take out a new contract and there was an issue with my account. I had already passed a credit check but when they resolved it they did another check which I failed due to it being so soon after the first. So left with a lower credit score and no new deal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Imran
(@rockcnk) reported
@virginmedia Yes fix estimate 21st Jan 20:00 hours. Concern is the Eta is getting pushed out. Its almost 7 pm now and still not working. Will it be fixed in one hour? Or do we need to get back up Internet or additional mobile data.
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paul mcvey
(@ptmv69) reported
@virginmedia So just the normal phone number or a bot on a computer No help whatsoever I need a direct number for customer complaints please
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Ninja Embellish
(@pastymuncher86) reported
@virginmedia hello, been trying to contact someone on your live chat for ages with no response. Also tried calling but had no response, I know you're busy but I'm still trying to resolve the issue of the Joshua fight and no one is responding to me.
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KG Productions
(@KGProductions__) reported
@KonTweets @virginmedia If only they put this much effort in maintaining a good wifi service. It goes down like every other week
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geoffreygoodwin
(@geoffreygoodwin) reported
@virginmedia Can help me? Why has YouTube channel 205 been downgraded so much? It’s awful now and for the 4178th time, there are no known service issues in my area.
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denise clark
(@clarky609) reported
@virginmedia It’s a long story, package was ordered initially was self installation but we called stating we required an engineer, engineer booked turned up but customer service cancelled the order which we did not know until the engineer spent hours on the phone, we rang again new engineer
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lyndsey clarke
(@lyndseyclacker) reported
@virginmedia @virginmedia what sort of customer service is this? No idea what is happening with our account we ordered on 11/01. Due to move in next week, key workers need broadband
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Purminder
(@Purminder) reported
@virginmedia What an asinine response! I’d have preferred an explanation as to why service has been down for over 33 hours!!
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Neil Bye
(@NeilBye) reported
@virginmedia Being charged for 200mb not getting anywhere near that WiFi and direct. Poor customer service
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia There is no issue that I can see. I’ve checked each time it has happened.