Virgin Media Outage Report in Jedburgh, The Scottish Borders, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Jedburgh, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Jedburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Jedburgh, The Scottish Borders, Scotland
The most recent Virgin Media outage reports came from the following cities: Galashiels and Kelso.
| City | Problem Type | Report Time |
|---|---|---|
 Galashiels |
Total Blackout | |
| Galashiels |
||
| Galashiels |
Total Blackout | |
| Kelso |
Internet | |
| Galashiels |
TV | |
| Galashiels |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Jedburgh, Scotland
Latest outage, problems and issue reports in Jedburgh and nearby locations:
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Fiona Gill
(@fiona_gill) reported
from
Jedburgh, Scotland
@virginmedia I hope so im on day 2 without full service.
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cian
(@unoriginalcian) reported
from
Hawick, Scotland
Find it a bit ridiculous that @virginmedia has left me unable to get a new phone in the end after waiting a week for the issue to be resolved on their part 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Hancox
(@NickHancox_) reported
@virginmedia Ok we will try that. Failing that I see no other option other than terminating the account, if technical problems mean we cannot ever log in. You would agree? We've provided details of this problem & the 1 time we got through to someone, they said it would be fixed and it was not
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Nick Hancox
(@NickHancox_) reported
@virginmedia Additionally if someone should wish to contact to help, as opposed to fobbing us off so to speak, my contact number is 07790643457. Pleased for the love of God, help your paying customers.
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Stuart Evans
(@StuartE93396704) reported
@virginmedia So there is no way as an existing out of contract customer I will be considered important enough to be eligible for your best tarrifs, which are clearly reserved for new customers. It's almost as if you would prefer to lose my custom rather than incentives me to stay
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Steve Reading - Optimist - Mostly
(@stevered70) reported
@virginmedia Your offer is almost twice the amount charged to new customers. We cannot have the £85 Ultimate Volt package as it’s for new customers only. And your foreign customer service has offered £120pm as the absolute best retention offer. Don’t want to move to @SkyGroup but £40 cheaper
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Jordi Mon
(@JordiMonPMM) reported
@virginmedia Just did. Not working.
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Brian Furness
(@brianfurness) reported
@virginmedia I have now (eventually) negotiated a new contract for my mother in law but had to downgrade her due to VMs extremely high costs. Spoke to four different reps at VM who all provided me with conflicting info. Poor training equals inconsistency and errors…. Not good enough
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Steve Wotton 🔶
(@stevewotton) reported
Hi @virginmedia now 5 installation delays, 3 months, 2 letters of complaint with no response, probably 30+ hours on the phone to you and I still don't have a broadband installation or any idea when it might happen. Any chance of connecting me before Christmas? #virginmedia
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jane baker
(@janebaker18) reported
@virginmedia I would really like to speak to someone at VM on this. With a 50% price hike I expect a service that works and when it doesn’t, then the necessary tools to troubleshoot it
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mrspecks
(@mrspecks) reported
@virginmedia yet again atrocious service. 6 times internet has gone down so far today. This is almost a daily occurrence now. Happens at least 14 times a month. Always says there are issues but how many can one company have. Looks like a change of provider will be happening soon.
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Victoria WS
(@VicsWS) reported
@virginmedia No, nothing helpful at all. Just an outage.