Virgin Media Outage Report in Hawick, The Scottish Borders, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hawick, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hawick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hawick, Scotland
Latest outage, problems and issue reports in Hawick and nearby locations:
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Fiona Gill
(@fiona_gill) reported
from
Jedburgh, Scotland
@virginmedia I hope so im on day 2 without full service.
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Wendy Tait Mayfield
(@MayfieldTait) reported
from
Hawick, Scotland
Does anyone know the email address for @virginmedia please? My 88 year old disabled mum is being told that her landline service is being changed and they won't speak to me. I have PoA. She is terrified that she will lose her only emergency contact. Thanks.
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cian
(@unoriginalcian) reported
from
Hawick, Scotland
@virginmedia I was trying to take out a new contract and there was an issue with my account. I had already passed a credit check but when they resolved it they did another check which I failed due to it being so soon after the first. So left with a lower credit score and no new deal
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cian
(@unoriginalcian) reported
from
Hawick, Scotland
Find it a bit ridiculous that @virginmedia has left me unable to get a new phone in the end after waiting a week for the issue to be resolved on their part 🙄
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cian
(@unoriginalcian) reported
from
Hawick, Scotland
@virginmedia I was told there was nothing they could do and then given an email address to contact. Feels as tho it’s been made more difficult for me as an existing customer tho as if I’d been a new customer it looks like I would have got the contract last week
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CPFC_Fin
(@FinPalfreyman) reported
@zuffle @O2 @virginmedia ben think your the problem
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JakeyBoi93
(@JakeyBoi93_) reported
@virginmedia please sort your internet im getting sick of paying all this money for it to be really slow hours a day and sometimes cutting out right after it’s just been upgraded to get more mbs as well. *************** now
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Kingshuk
(@Kingshuk74) reported
@virginmedia Yes, it is showing. I am able to connect to the VM wifi network. Once connected it just says “no internet connection”
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Denise
(@The_cakebank) reported
@craig_cw73 @virginmedia I’m guessing not many. If I clicked on the o2 customer on the app it took me though to a wing on page. Clicked on the virgin media and can’t get on at all.
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only a number
(@craig_cw73) reported
@virginmedia These replies don’t help. Same automatic stuff sent out all day! Still waiting on number for how many Virgin media customers been able to buy today?
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Nigel Howard 🇬🇧 🏴 📸 🇺🇸🌴
(@nigelhowardpics) reported
@virginmedia None of this works, so what am I supposed to do, also how do I make a complaint about your staff lying to me as well.
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Mr.Redfern 🏴 🇺🇦 ₿
(@MrRedfernGT) reported
@virginmedia I'm still waiting to see a result to your extraordinarily poor customer service and complaints doing what they are meant to be doing instead of doing nothing!!
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Frazz
(@frazz250) reported
@virginmedia Your **** priority app still isn't working
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Mike Hall
(@MikeAaronhall) reported
@virginmedia The promised phone call from your colleague never happened
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Rosi Bate
(@RosiBate) reported
@virginmedia you replaced faulty tv box 10 days ago, Netflix hasn’t worked since, it’s inc in our bundle. No one capable of sorting it, IT ticket with 5 day resolution promise has long past. Long hold time, told new box incompatible, untrue as Netflix only wants my cc number.