Virgin Media

Virgin Media Outage Report in Hawick, The Scottish Borders, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hawick, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hawick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hawick, The Scottish Borders, Scotland 05/21/2024 17:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hawick, Scotland

Latest outage, problems and issue reports in Hawick and nearby locations:

  • fiona_gill Fiona Gill (@fiona_gill) reported from Jedburgh, Scotland

    @virginmedia I hope so im on day 2 without full service.

  • unoriginalcian cian (@unoriginalcian) reported from Hawick, Scotland

    Find it a bit ridiculous that @virginmedia has left me unable to get a new phone in the end after waiting a week for the issue to be resolved on their part 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • littlegimmy gemma o'brien (@littlegimmy) reported

    @O2 @virginmedia Spent last 2 days talking to your customer service in order to get no benefits as it’s “new customers” only. This is misleading advertising

  • cra_joh Cra Joh (@cra_joh) reported

    @virginmedia I need to speak to someone in retentions, someone who can help me with renewing my VM package, TODAY. I have tried every single one of your official channels to do this and you have failed on every single one. Criminal. Don't dare recommend that I call customer services again.

  • horse_luvva 🐴🖤 (@horse_luvva) reported

    @virginmedia omg pls sort out the wifi there isn’t any issues in our area, turned off the box about 100 times pls can u fix it??

  • cra_joh Cra Joh (@cra_joh) reported

    @virginmedia How exactly am I supposed to get this sorted? This is some kind of absurdist nightmare. I have exhausted all options, trying to contact you over several days through several different methods and I'm still NO further forward. It's time for you to get your finger out and help.

  • scook2003 scook2003 💙 #GTTO (@scook2003) reported

    @virginmedia package is over £100 pound a month now. Ringing up to cancel - been on hold for 30 minutes. Its like "you cant cancel because we won't answer". @MartinSLewis any ideas?

  • OfficialTracieB @OfficialTracieBennett (@OfficialTracieB) reported

    @derrickca @virginmedia Rage 😡 Terrible Customer service.

  • clareob Clare O'Brien 🇺🇦 (@clareob) reported

    @virginmedia if only it were the wait times... if only - we are now 1hr and 15 minutes into this particular odyssey to find a broadband only package that doesn't cost £68 month for a loyal 10yr customer... seriously

  • fazzeem Faheem Atcha (@fazzeem) reported

    @virginmedia Like I said I was mis sold a package and wanted to discuss this and other issues, I’ve now called in for a 5th time and finally a complaint has been raised! I’ve been told I’d be getting a call back from Sonya on Monday.

  • kellylongmanutd Kelly mufc (@kellylongmanutd) reported

    @virginmedia It's there is a problem in your area we hope to get It fix by 21.00 tonight .that not very good is it 😕

  • GemmaAbigail Gemma Eldridge (@GemmaAbigail) reported

    @virginmedia Once again having to hotspot off my phone all day for work 😡 “the team” have “done all they can” you need to reimburse me for the data I’m having to use on my phone and to fix this issue!!!! @Ofcom