Virgin Media Outage Report in Hawick, The Scottish Borders, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hawick, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hawick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hawick, Scotland
Latest outage, problems and issue reports in Hawick and nearby locations:
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cian
(@unoriginalcian) reported
from
Hawick, Scotland
@virginmedia I was told there was nothing they could do and then given an email address to contact. Feels as tho it’s been made more difficult for me as an existing customer tho as if I’d been a new customer it looks like I would have got the contract last week
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Fiona Gill
(@fiona_gill) reported
from
Jedburgh, Scotland
@virginmedia I hope so im on day 2 without full service.
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Wendy Tait Mayfield
(@MayfieldTait) reported
from
Hawick, Scotland
Does anyone know the email address for @virginmedia please? My 88 year old disabled mum is being told that her landline service is being changed and they won't speak to me. I have PoA. She is terrified that she will lose her only emergency contact. Thanks.
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cian
(@unoriginalcian) reported
from
Hawick, Scotland
Find it a bit ridiculous that @virginmedia has left me unable to get a new phone in the end after waiting a week for the issue to be resolved on their part 🙄
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cian
(@unoriginalcian) reported
from
Hawick, Scotland
@virginmedia I was trying to take out a new contract and there was an issue with my account. I had already passed a credit check but when they resolved it they did another check which I failed due to it being so soon after the first. So left with a lower credit score and no new deal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Devine
(@Paul_Devine13) reported
@virginmedia Well what an uninspiring and predictable outcome. Did what every other offshore team did, pass it down the line and escalate to a resolutions manager.
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Apple & MUFCfixtures
(@UnitedByApple) reported
@virginmedia No. Been off since 1915 last night along with 27 hours outage since Boxing Day. Appalling. Almost a whole day off now
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Smokey the Satirist
(@TKCanute) reported
@virginmedia Hi, it says no local issues detected.
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lee (wes) Mccullough
(@funkynites) reported
Does anyone else find @virginmedia @VirginMediaCorp have terrible customer service and take no responsibility for errors on their part? Been having an ongoing issue and when wanting to move address was told there be a fee since they don’t have coverage in my new area.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Very disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous
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Paul Devine
(@Paul_Devine13) reported
@virginmedia I’m sorry but I’m refusing to call you for a 3rd time! You guys are categorically the worst service providers. No joined you approach, no one takes any ownership. “Not my department, can’t help”. The company has to take a good look at itself. Shambles, complete shambles.
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Geo
(@geo_0161) reported
i hate virgin media sso ******* much like holy **** how is it possible that my internet goes out every 10 mins every time without fail
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★Michael★Anthony★
(@love_me_avenue) reported
@virginmedia Truthfully!! I can barely afford what I pay now. Another £40 per month is extortionate and stinks of greed. You can advise me all you like but it boils down to money in the end. Goodbye 👋
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Emma
(@Emma25411728) reported
Switched to @virginmedia and was told because I have an @O2 phone contract I’d get double my data.. all I get told from customer services is they will investigate and nothing happens 🙃
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Grizelda Cartoons
(@GrizeldaG) reported
@virginmedia It's asking me for details of a different password to my login password - I don't know what this is!