Virgin Media Outage Report in Eastbourne, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Eastbourne come from postal codes BN21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eastbourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Eastbourne, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Eastbourne and Seaford.
| City | Problem Type | Report Time |
|---|---|---|
 Eastbourne |
TV | |
| Seaford |
Wi-fi | |
| Newhaven |
Wi-fi | |
| Seaford |
Internet | |
| Newhaven |
Total Blackout | |
| Newhaven |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eastbourne, England
Latest outage, problems and issue reports in Eastbourne and nearby locations:
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Leanne Chapman
(@LeanneChapman81) reported
from
Newhaven, England
@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed
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Shots
(@Shots_16) reported
from
Lewes, England
Your service is ******* shit. Stealing my money and leave me on hold for 45 minutes. I paid for a 12 month contract. I called up and cancelled 2 months ago. So why have I been billed £55 for the past 2 months WHICH IS MORE THAN I PAID DURING MY CONTRACT @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tausif Hussain
(@TazHussain86) reported
@virginmedia shocking customer service. Still not recieved my new contract. I think I am going to cancel if the complaints team do not give me a call within 24hours!
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ZoAndArrow
(@zo_and_arrow) reported
We’ve been paying for the top package of @virginmedia for three years & the last 3 months our wireless connection keeps dropping, 1 bar of 4G is genuinely faster… VM have said they can’t fix it and it’s our problem 🥴
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Gerry McCrudden
(@BeauSooth) reported
from
Belfast, Northern Ireland
@virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day
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Be true to yourself
(@BeTrueToyours11) reported
@virginmedia @LutzSchueler Absolute rubbish service
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Eddy Baker
(@ItsEddyBaker) reported
@lucindahoose @virginmedia They just answered and i heard someone pick up the phone and then immediately hang up on me. If I have no means of contacting @virginmedia to stop my service I can only imagine I have to think about legal action :/
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barry mccaffrey #achtanois #AnDreamDearg
(@BarryBelfast70) reported
Now waiting for more than 35 mins for anyone at @virginmedia to answer phone for me to cancel contract because they want to nearly double bill. @virginmedia Customer service is pathetic
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Stephen Old, #ServingThePinguwaldaUntilDeath
(@StephenOld) reported
@virginmedia Non pay disconnection. It was disconnected last night I am furious. Sending this on my mobile You need far more proper shops where people can get help.
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Aaron
(@wilts_aaron) reported
@virginmedia Sometimes it is slow, particularly Netflix but the iPhone connections are worse.
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jet
(@jetcommissons) reported
@BarryBelfast70 @virginmedia i’m literally on hold with them (been over an hour) trying to cancel, total waste of my time
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baloowho55🇬🇧➡️56😎😂
(@Al74lan) reported
@virginmedia Every time I think I've dealt with the worst customer service team... Another one surpasses it! Well done @virginmedia , worst ever!!!!🤬🤬🤬🤬 Waiting 24hrs for contact... Only to be told the same as yesterday!