Virgin Media Outage Report in Willingdon, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willingdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Willingdon, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Seaford.
| City | Problem Type | Report Time |
|---|---|---|
 Seaford |
Internet | |
| Newhaven |
Total Blackout | |
| Newhaven |
Internet | |
| Eastbourne |
Internet | |
| Eastbourne |
Phone | |
| Lewes |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willingdon, England
Latest outage, problems and issue reports in Willingdon and nearby locations:
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Leanne Chapman
(@LeanneChapman81) reported
from
Newhaven, England
@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed
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Shots
(@Shots_16) reported
from
Lewes, England
Your service is ******* shit. Stealing my money and leave me on hold for 45 minutes. I paid for a 12 month contract. I called up and cancelled 2 months ago. So why have I been billed £55 for the past 2 months WHICH IS MORE THAN I PAID DURING MY CONTRACT @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Gentleman Baker
(@GentlemanBaker) reported
@virginmedia And one final time, you aren’t prepared to provide me one, even temporarily to test it will actually solve the issue? If not we’ll look into alternative broadband providers who offer a better service to customers.
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Samantha Nicol
(@SamNicol13) reported
@virginmedia Sorry John that’s no use. I phoned, I can’t talk to a human being they just want to send me a link etc. we have already ascertained the issue. Further checks are a waste of time. Can I not just order a pod? It isn’t if needed it obviously IS needed.
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The Gentleman Baker
(@GentlemanBaker) reported
@virginmedia Reported that we are experience poor or no Wi-Fi in the upstairs of our house and was just told we need to either upgrade our package (even though it’s 100mb+ fibre) or pay £8 a month for a ‘pod’. There was literally no investigation or other solutions offered.
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0rganic
(@0rganicRS) reported
@virginmedia These results are wifi as they are saved in a log on my phone, but results have been similar when checked over Ethernet at similar times with a cat 6 cable. I've checked the service plans etc and this has been going on for over a month now
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Fran
(@Fran07842557) reported
@virginmedia absolute joke 2 weeks without Netflix and can’t sort the problem do virgin media actually know what they are doing
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KBains
(@KINDE_B) reported
@virginmedia Broadband has been down in De23 1df since this morning. Two of us working from home with urgent deadlines. No stays updates ☹
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Daniel Jessep
(@DanielJessep95) reported
@virginmedia Can you escalate this please? Your staff either don’t speak English or are just stupid
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Daniel Jessep
(@DanielJessep95) reported
@virginmedia Okay well I’ll just have to sacrifice the good speeds and cancel. This company are impossible to communicate with. Very simple things done with complicated procedures
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🌿Anna Key
(@stay_human1) reported
@HaydenHewitt @virginmedia This is why they're rich and I'm poor.
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Owen Thomas
(@owenjt) reported
@virginmedia It's fine now but it keeps on happening. The connection suddenly drops and the only way to get it back is to turn the router off and on again. May be an issue with the line?